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A survey made by Oracle Hospitality amongst hotel guests in the U.S, showed that 64% of guests consider extremely important for hotels to improve their guest experience by investing in hospitality technology.

The key pattern of every technology-based service should be to enhance the guest experience through offering convenience.

Guests can check in remotely through their smartphone, significantly saving time for the concierge

Hotel maintenance is the upkeep of the various systems and components used in the hospitality industry. These systems include general building operations such as HVAC, electrical, and plumbing, but also many needs specific to hotels and their customers. These specific needs are widely varied and their scope depends on the size of the hotel and the services they offer.

On average, a hotel charges a little under $130 per night. If there is a significant problem in any of the rooms it rents, it means a loss of $130 each night that the room needs repairs. If the repair work requires multiple rooms to be shut down for a few days during a busy season, that amount quickly escalates

AHLEI Maintenance Employee Certification: The American Hotel & Lodging Educational Institute (AHLEI) offers a certification for hotel maintenance employees as well as others involved in the hospitality industry.Certified Chief Engineer training: CCE training is offered by the National Association of Hotel & Lodging Engineers (NAHLE). The program is designed for hotel engineers and maintenance workers, and it trains candidates in management, operations, grounds, and building systems.

From an organizational viewpoint, the process of financial management is associated with financial planning and financial control.

Financial planning looks for to quantify various financial resources available and plan the scale and timing of expenditures.

Financial control refers to monitoring cashflow. Inflow is the money coming into a specific company, while outflow is a record of the expenditure being made by the company. Handling this activity of funds with regards to the budget is essential for a business.

Hotel property management system (PMS) is known as a platform that enables the group or a particular hotel to manage front-office tasks, such as room assignment, guest check-in/check-out, booking reservations, managing billing, and room rates.

Production is analyzed with respect to different regions, types, and applications. Here, the price analysis of various Market key players is also covered.

Both, sales and revenue are studied for the different regions of the global market.

Developing relationships with all suppliers, from national food distributors, such as US Foods, to purveyors of specialty foods, provides opportunities to ask questions directly and increases the likelihood the purchases will meet expectations

A 2017 UCLA report found that 47% of sushi served in area restaurants was mislabeled.

Avoid foods most frequently associated with fraudulent claims or limit the ones that come with safeguards to arrive at a better price point

Information is the most important part of an organization as it allows them to communicate easily with customers & employees. For success in both sort & long run, organizations are focusing on collocation & use of information in appropriate manner.

A relational database which is designed for analysing and obtaining information for database rather than transaction processing is called a data warehouse.

Information technology plays an important role in tourism & hospitality industry as it helps them in maintain their records & transactions electronically (Govardus and Heijden, 2009)

hotel software solution that is deployed in the cloud.

PVNG is intuitive and easy to use. Our team only needed a few hours to learn the system.” 

The PVNG system easily handles single or multi-property accounting, and is deployed as a hosted service, streamlining common daily accounting procedures and offering highly flexible reporting. 

The intricacies of the restaurant culture are magnified further when the restaurant expands to become a chain. These particularities may make it seem that a HRIS would not fit or help as much with managing a restaurant chain, but this could not be further from the truth.

A HRIS can help to break down and simplify many of the things that make managing a restaurant chain difficult

A HRIS that makes it possible for employees to view their schedules online, make time off requests, and view approvals reduces the potential for errors and miscommunications.

Marriott International has expanded its partnership with MICROS by selecting the hosted MICROS OPERA Property Management System (PMS) as the property management system (PMS) to be used in all Marriott brands worldwide.

From handling reservations to managing accounting and billing, OPERA offers a feature set that can be configured to any hotel's requirements.

Over the past few years, a new fixture has popped up on restaurant tables next to the ketchup bottles and salt shakers: tablets.

Applebee’s installed tablets at its restaurants in 2014, and they’re now found on every table at all of its nearly 2,000 U.S. locations.

There’s been a fair amount of concern that tablets would put human servers out of jobs, but thus far Outback and other casual dining chains say they are using tablets as server’s assistants:

Smart technology is transforming the events industry, making planning easier and events more exciting

Organising an event is a logistical nightmare and one of the biggest developments is software to assist with tasks such as registration and email responses.

The second is around the collection and analysis of data.

With word processing tools and specialized accounting software, it is fair to say that technologies have dramatically improved accuracy in the field and reduced the margin of error.

statistical analysis and forecast modeling much more efficiently without spending years completing core training.

Accountants Need IT Skills in Addition to Other Business Skills

Create a 'green team' at your hotel with the goal of continual improvement and scheduled re-evaluation and reporting.

Install a renewable energy system onsite (no cost options are available including, in the U.S., PACENation which provides low-cost, long-term financing for energy efficiency, water conservation and renewable energy projects) or switch to a certified renewable electricity provider.

Track energy, water and waste use monthly through an internal tracking system or through Energy Star Portfolio Manager (waste tracking feature).

 HRIS technology trends are changing and challenging vendors to come up with next-generation solutions for employers. Valued at over $15 billion globally, the human resources technology market is one of the fastest growing segments in business IT — and it shows no signs of slowing down. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes.

There are a number of solutions offered by HRIS. Some of these include solutions in training, payroll, HR, compliance, succession planning, attendance tracking, risk management, recruiting, etc. The majority of quality HRIS systems include flexible designs that feature databases that are integrated with a wide range of features available. Ideally, they will also include the ability to create reports and analyze information quickly and accurately, in order to make the workforce easier to manage. It allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies. This location is designed to be centralized and accessed easily from anywhere within the company, which also serves to reduce redundancy within the organization.

Software as a Service Explosion

Demand for Enhanced Services from Savvy Consumers Boosts Mark

The rapid growth of the retail and hospitality sectors in developing economies have had a profound impact on the growth of POS terminal market. Small and medium sized retailers and quick service restaurants in the emerging economies of China and India are increasingly adopting POS solutions for enhanced customer experience. With the entry of retail giants such as Wal-Mart to emerging economies, the demand for POS solutions is further expected to rise. Therefore, Asia Pacific is expected to display significant growth with the leading CAGR over the forecast period. The growth of the market is further supplemented with the rising adoption of mobile POS in retail and hospitality sectors as they are more systematic and allow prompt processing of credit. Further, it offers ease of use, as any tablet or mobile can be remodeled into mobile POS by simply fastening a reader to it. Thus, mobile POS terminal are expected to experience high growth over the coming years. Furthermore, advancements in POS terminal systems, in recent years, such as real time analytics features is working in favor of the growth of the market. Last but not the least, compliance requirements such as Europay, Mastercard, and Visa (EMV) are driving the growth of POS terminal market as they are ensure enhanced security of payments. The information presented is based on the findings of a report by Transparency Market Research, titled “POS Terminal Market (Product Type - Fixed POS Terminal, Wireless and Mobile POS Terminal; Component - Hardware and Software; Application - Restaurant, Hospitality, Healthcare, Retail, Warehouse/Distribution, and Entertainment) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2017 - 2025.”

The global POS terminal market is segmented as follows: POS Terminal Market, by Product Type Fixed POS Wireless and Mobile POS POS Terminal Market, by Component Hardware Software POS Terminal Market, by Application Restaurant Hospitality Healthcare Retail Warehouse / Distribution Entertainment Others (Field Service, Government, Transportation, etc) POS Terminal Market, by Geography North America Europe Asia Pacific MEA South America

Make a Green Choice (MAGC) Make a Green Choice (MAGC) is our guest-facing sustainability and loyalty program in which our guests can choose to help reduce our environmental footprint. Any guest at a participating SPG hotel can Make a Green Choice by forgoing full housekeeping for up to three days in a row (excluding their check-out day). For each night a guest opts into MAGC, they receive 250-500 Starpoints or a $5/5€ Food & Beverage voucher, while helping to reduce the use of water, energy and chemicals. Sustainable Food & Beverage We aim to integrate leading sustainable and social practices and principles into our core Food & Beverage strategy and operations. We are working to reduce the negative impacts of our business while supporting locally sourced ingredients and their suppliers. View Sustainable Food & Beverage Policy (PDF) Sustainable Meeting Practices (SMP) Sustainable Meeting Practices (SMP) includes a globally aligned collection of initiatives that integrate environmental and social concerns into the meeting process. This includes a Meeting Impact Report that calculates the carbon footprint of a customer’s meeting, tracks the sustainable practices incorporated during the event, and provides the ability to offset the meeting’s carbon footprint.

Companies are facing an onslaught of cybercrime – everything from DDoS attacks to breaches to insider theft – and the numbers are staggering. Cyberattacks typically cost large businesses $861,000 and small business on average about $86,500, according to Kaspersky Labs. Jupiter Research is estimating that the cost of data breaches will reach $2.1 trillion globally by 2019. It is the frequency of attacks and the cascade of numbers which now makes this a CEO and Boardroom issue as cyberattacks could cause some major damage or even take whole businesses down.

IT Security budgets are set to grow 14% on average over the next three years with small business spending as little as a $1,000 all the way to a million dollars for large companies. While some analysts like Cybersecurity Ventures predict that there will be a burst of spending – 12-15% year over year growth through 2021, Gartner Research reports that IT security spending will account for less than 5% of worldwide IT spending.

You can also get more budgeting dollars by leveraging bottom line increases such as incentives for VIP customers, revenue increases, and spend increases throughout the customer lifecycle.

Aptech Computer Systems, a leading provider of hotel accounting software, hospitality enterprise accounting, budgeting, forecasting, and business intelligence systems, announced three hotel companies selected Aptech's PVNG Enterprise Back Office System. PVNG is a browser-based next generation enterprise hospitality accounting solution with a simple menu structure and easy to navigate platform.

Companies installing PVNG Enterprise Accounting include Stagewest Hospitality and The Colony Palm Beach. The companies operate a total of 10 properties.

Stagewest Hospitality is implementing PVNG hotel accounting software at four hotels and its winery in British Columbia, Canada. "PVNG helped us reduce labor costs because it is easy to use and simple to learn. We realized a significant cost savings by creating a more efficient operation with a reduced accounting staff. Our guests are the most important part of our company. If I can move two people to our front desk from accounting it benefits our guests and our company," said Azaz Ahmed, MBA, controller of Stagewest Hospitality.