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kpony001

Hilton launches meetings-focused Signia brand | Hotel Management - 0 views

www.hotelmanagement.net/...-meetings-focused-signia-brand

hotel management business hospitality tech

shared by kpony001 on 02 Mar 19 - No Cached
  • At a launch event in New York City, Hilton President/CEO Christopher Nassetta noted
  • “There is a gap, we believe, in the upper end of the meetings and events space.
  • The Hilton team talked with owners and developers of meeting-focused hotels for several years to get a handle on the brand.
  • ...9 more annotations...
  • While luxury hotels may be popular for some events, all of the details and fixtures that separate an upper-upscale hotel from a five-star property can push the price point out of reach. 
  • With that input in mind, HIlton decided  a new brand was necessary to capture the shifting market.
  • They wanted more flexibility, much more daylight, modern architecture, an impressive space.”
  • [They wanted] the type of technologies that will help them run their meetings much more efficiently and make it better [and] more customizable for their meeting attendees.”
  • an upgraded culinary experience—“not only in the banquet and catering spaces, but in the restaurants and the grab-and-goes and the destination bars,”
  • Over the years, the team talked to existing customers, members of its Honors loyalty program and even travelers who aren't part of the program, asking what it would take to get them into the ecosystem.
  • The more customers we talked to, the more they say that they think a premium meetings and events product would really be something that would resonate for them.”
  • Looking ahead, the team sees international potential for Signia Hilton, particularly in Asian countries that are looking to host large-scale events in upscale spaces
  • Most Signia Hilton properties, he added, will probably be new-build, and the team will work with both existing partners and new developers alike as each opportunity comes along.
  • kpony001 on 02 Mar 19
     
    At a recent even at NYC, the CEO of Hilton, Christopher Nassetta, announced that the Hilton team is developing meeting focused hotels as a means to get the upper hand on event management. These hotels are being built with events such as conventions and business meetings in mind while constructing a five-star property. Thus, a new brand, Signia, was created as a means to improve upon flexibility in its architecture, as well as more daylight, modern design, and more spacious volume, as well as an upgraded culinary experience, and technologies that help run meetings more efficiently, likely updates in their event management system. This premium quality is something that has been constantly asked by them from customers. In the future they are planning to stretch out internationally.
Katie Gallagher

POS System Pay Off - 0 views

www.baselinemag.com/...POS-System-Pay-Off

POS hospitality

shared by Katie Gallagher on 09 Jun 13 - No Cached
  • Katie Gallagher on 09 Jun 13
     
    Point of sales systems have been increasing popular in all retail and service industries. POS systems help companies integrate their accounting systems, track inventory, cut operating costs and more, while keeping all their company information in one place. Having a dated system in place could potentially cause frustration with the stores customers. Having an older system or cash register in place could cause long lines and inaccurate register transactions like it did for Golden Spoon Frozen Yogurt. Before using a POS system it would take even the most experienced worker 2 minutes or more to process a credit card, now it take 20 seconds. This keeps the lines shorter and the customers happy. There are issues that still arise from POS systems, for example security. One retail store based out of New York City had issues with people hacking into their DSL routers and accessing 3 months of credit card information. This company didn't seem to have any real security in place as far as accessing the system, as all employees used the same password to log in. The company used password policies and tougher procedures with credit cards to beef up security. Another company, also based out of NYC, has seen a faster and easier way to control inventory through the use to POS systems. This system can tell the managers what needs to be repurchased if an item is popular, or what's still sitting on the shelves and not being sold. This helps controls losses at the end of the season with less merchandise needed to be sold at discounted prices. Whether it's a hotel, retail store, or restaurant, POS systems help organize a company's most important and valuable information.
Yookyung Kim

Online Tool Streamlines Event Management | Case Studies | | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...eamlines-Event-Management80447

shared by Yookyung Kim on 08 Nov 12 - No Cached
  • For venues, there’s no charge for listing space; a 10 to 13 percent commission is charged when the venue receives a successful booking. Sign-up and creating a listing was a simple process; after adding a description, pricing, photos, space sizes and availability, Heartland’s information was approved and is now readily viewable to potential customers 24/7. The tool has resulted in an immediate savings in labor for Heartland Brewery, and noticeable increases in bookings.
  • Yookyung Kim on 08 Nov 12
     
    In the event booking business, timing is crucial. The problem the today's event teams face is in managing the volume of inquiries, and responding promptly so that the planner doesn't choose another venue. According to the article, to safeguard against losing business, a solution for the Heartland Brewery company was implementing New York-based Imbookn.com which is an online database to give their potential customers immediate result. Party planners can use the online tool to search and book event venues at no cost. Heartland now has not only more dynamic data, showing a venue's most accurate availability, prices and package offers but also increased revenue and higher guest satisfaction
aquaholic1371

Cutting Edge Green Trends in the Hospitality Industry | IzzitGreen Business Rewards - 0 views

www.izzitgreen.com/ds-in-the-hospitality-industry

Hospitality trends

shared by aquaholic1371 on 18 Jan 17 - No Cached
  • With the New York Hilton Midtown intent on cutting room service, other hoteliers looking for ways to slash waste and promote sustainable practices are expected to follow suit.
  • Other techniques the lodging industry is keen to implement are installing water-saving devices, e.g., flush diverters for toilets or low-flow showerheads. According to the Green Hotel Association, other methods hoteliers can deploy are diverting rainwater to water gardens and reusing old sheets as laundry bags or aprons. Recycled materials could be used in renovations or in day-to-day activities, such as low-waste napkins in hotel restaurants. Those renovations could also be implemented in a way that minimizes adverse environmental impact.
  • A well-implemented long-term sustainability plan for hotels would see energy and resource costs plunge, healthier working conditions for staff and a happier experience for guests—giving the tourists peace of mind that their stay isn’t negatively affecting the area or the globe.
  • aquaholic1371 on 18 Jan 17
     
    With many clients desiring to stay in "green" hotels, the industry is currently looking for ways to slash waste and promote sustainable practices. Hotels are now conscious of the impact they are having on the environment, and they are looking to minimize this impact.
Leann Taylor

Denihan Hospitality Group Selects Telkonet's EcoSmart Energy Management Solution for Five Hotel Properties - MarketWatch - 1 views

www.marketwatch.com/...ve-hotel-properties-2012-05-08

technology hospitality

shared by Leann Taylor on 11 May 12 - No Cached
  • "Our unique approach to guest satisfaction requires a state-of-the-art solution that offers nothing less than Telkonet's commitment to ensure room comfort with its dynamic energy management technology."
  • Telkonet can provide and install any combination of intelligent thermostats, occupancy sensors, door contacts, and plug load control devices. All products can be networked to enhance energy efficiency and provide remote monitoring capability.
  • While there are many reasons for this success, key factors include the system's ability to generate compelling financial returns, which include energy savings averaging over 30%, and extending equipment life by a similar amount. The in-room technology enhances the guest experience with an aesthetically pleasing and seamless application of technology to reduce energy use without compromising comfort.
  • Leann Taylor on 11 May 12
     
    The Denihan Hospitality Group incorporates Telkonet's EcoSmart energy system to create more comfort for their guests during their stay at 5 of their hotels in New York. The system has an ability to monitor certain aspects of a room to conserve energy and enhance it when needed for its customers. This EcoSmart system saves an average 30% on energy and extends equipment life which is a plus for hotel businesses.
Akshay Ramanathan

BetaKit » innRoad Raises $5.8M to Usher in the Future of Online Hotel Management - 1 views

betakit.com/...ure-of-online-hotel-management

hospitality PMS Indpendent hotels

shared by Akshay Ramanathan on 13 Jun 12 - No Cached
  • outhampton, NY-based innRoad just announced a $5.8 million Series B round of funding
  • back office products specifically targeted at independent hoteliers
  • provides small hotel owners with centralized online tools to help them manage their business
  • ...3 more annotations...
  • hotels can use it to maintain full control over every aspect of the process, from booking, to marketing, to online reputation managemen
  • the funding will help innRoad accelerate its offerings on that side of the equation, which will help hoteliers connect directly with potential guests, something that provides long-term financial benefits over dealing with online intermediaries like Expedia and others
  • innRoad offers a lot of value to small hotels looking to get the tools they need to compete with bigger players
  • Akshay Ramanathan on 13 Jun 12
     
    This article is about innRoad a New York based company that specializes in delivering SaaS and web based PMS and software solutions specifically targeted at independent hotels. The article mentions how the company just received almost $6 Million dollars to invest in expanding and and building their sales team. The CEO of the company brings up an interesting point about brands, and mentions that its becoming less and less about he size or name of the brand but rather how your peers and others rate their experience in a particular hotel. This will provide leverage for smaller independent hotels to gain popularity and grow. InnRoad's software is doing big things to help its clients better connect with customers and manage their properties.
Jennifer Koren

PlannerTech Show: Bringing Technology to Today's Event Planning - 1 views

www.viktorix.com/lannertech-show-event-planning

technology event planning Pogby PlannerTech

shared by Jennifer Koren on 11 Nov 13 - No Cached
  • Technology is often overlooked by the event planners.
  • “I realized there really is no event all year long that focuses on technology for event professionals. How frustrating!”
  • Jennifer Koren on 11 Nov 13
     
    In this article, Viktor Nagornyy writes about the PlannerTech show. This event was designed in order to bridge the gap between internet technology and event planning. Liz King is a power event planner and is the owener of Liz King events. She is know for "embracing technology and utilizing social media." This PlannerTech event was scheduled to take place in New York City during the NYC Internet Week. The idea behind PlannerTech is to highligt internet technologies that cater to event planning. During the event there was time to socialize and mingle with event planners and discuss the advantages of the internet in their industry.
dstro007

Point-of-Sale Attacks Leverage Weak Remote Security and Passwords - Blog - Duo Security - 0 views

www.duosecurity.com/...-remote-security-and-passwords

POS PointOfSale System Hospitality Hacks Remote Security Food&Beverage Restaurants

shared by dstro007 on 20 Sep 15 - No Cached
  • Weak remote security and passwords contribute to 94 percent of point-of-sale (PoS) breaches
  • The report found that much of the food and beverage and hospitality compromises were due to the dependence on remote access software to remotely manage locations and payment systems.
  • But many times, remote access software were deployed with weak or default credentials, making them a prime target for criminals.
  • ...4 more annotations...
  • In a breakdown of types of IT environments most frequently compromised, POS systems and assets were associated with 95 percent of breaches in the food and beverage industry
  • One example is the breach of Eataly,
  • The company reported that their Manhattan retail location was hacked and malware was installed to capture payment card transaction data.
  • The conclusion is, remote access credentials appear to be a common theme among most POS breach cases, which calls for a specific technical approach to eliminating this risk and the liability of weak authentication security for remote application logins.
  • dstro007 on 20 Sep 15
     
    In a report generated by Trustwave Global Security shows that about 94% of POS hacks are contributed by weak remote access. The hospitality industry seems to have taken the hardest hit. We know of the grueling schedules that come with working in our industry and how we all can't be there seven days a week. So when management are in the comfort of their relaxation area and remotely access the POS systems, they seem to be leaving the doors open for hackers to enter, as well. "In a breakdown of types of IT environments most frequently compromised, POS systems and assets were associated with 95 percent of breaches in the food and beverage industry" (Pham). One popular hospitality establishment that has reported a breach is the New York location of Eataly. The thought process behind why these hacks are happening has not been figured out yet, but the idea has been tossed around that it is because of the credentials used to remote access. The temporary solution is to create a double layer security system, also known as two-factor authentication. By doing it this way, you can log in using your credentials, but then have a second login that needs to be verified by way of sending codes and authentications to technologies that you would have in your possession (cell phones, emails, etc.) so no one else can access that information.
cpaez007

Recycling Electronic Waste Responsibly: Excuses Dwindle - The New York Times - 0 views

www.nytimes.com/...sponsibly-excuses-dwindle.html

shared by cpaez007 on 11 Feb 18 - No Cached
  • Recycling electronics is becoming easier by the day.
  • Still, most old gadgets end up in the trash. Americans alone throw away two million to three million tons of electronics yearly, according to the Environmental Protection Agency. With the life span of devices shrinking — the average phone is replaced every 18 months — the problem keeps growing worse.
  • The solution is not just recycling. It’s to be sure that you’re recycling with a responsible processor.
  • ...2 more annotations...
  • EStewards and S.E.R.I. use a network of auditors to make sure companies like GreenCitizen are doing what they say they’re doing.
  • Organizations around the world have been certified by S.E.R.I. and eStewards. Both groups let you search their websites for local options. In New York, for example, you can take electronics to GreenChip Electronic Waste Solutions, an R2-certified recycler, or have them picked up by 4th Bin, which is certified by eStewards and also has R2 certification.
  • cpaez007 on 11 Feb 18
     
    The issue of illegal electronic dumping has been a real severity, and mostly because people are unaware of what happens to the products that they used to own. Luckily, our world is advancing to a point where appropriate disposal is being greatly developed. There are different mainstream companies that will take your old products to refurbish them, or handle them accordingly. Most importantly, there are companies like GreenCitizen, who are responsibly recycling products. They gather all of the old technology, and attempt to refurbish it. If not possible, then they use the parts, or just dispose of it in the right way. Certified monitors of the recycling process look over the practices of GreenCitizen to make sure that they are doing their jobs correctly. Actions are being dealt more responsibly, as the EPA and these certified monitors have gotten involved. Recycling used to be claimed, but done wrongly. Now, these groups closely overlook the process, and ensure that things are being done appropriately.
brobb009

Hotels and Resorts Ramp Up Sustainability Efforts - The New York Times - 1 views

www.nytimes.com/...sustainability-ecotourism.html

shared by brobb009 on 20 May 19 - No Cached
  • Hotels and resorts have started to act by ramping up efforts to reduce or eliminate completely their resource and energy consumption.
  • “There are thousands of these one-at-a-time initiatives, but these are not evenly spread across the lodging industry,”
  • developed 17 different underwater coral structures
  • ...6 more annotations...
  • significant increase in the amount of coral around the resort, and this now spans a half acre (roughly the size of three tennis courts).
  • Guests of the resort can take part in a free snorkeling coral reef experience.
  • St. Lucia draws from a river in the Anse Mamim valley; the resort filters and conditions it in a treatment facility.
  • “If each guest showers for 30 seconds less, we save around one million gallons of water each year,” s
  • The Spectator Hotel in Charleston, S.C., recently established a food waste diversion program where half-eaten food items such as fruit and pastries are put into a digester that turns them into reusable water.
  • hotels in New York City currently offer free monthly talks about sustainability, across various industries, with the aim of forming a community for eco-conscious travelers.
  • brobb009 on 20 May 19
     
    This article highlights how several large chain hotels have taken on the initiative to reduce/eliminate their resource and energy consumption to sustain their communities for tourism. The four main steps taken include: saving the coral reefs, energy and water conservation, preserving food and repurposing waste, and creating eco- minded communities. Hotels have taken on a number a projects such as creating underwater structures to preserve and enhance the coral reefs for guests experience, filtering water from the local river, starting a food waste program to turn left over food items into reusable water, and hosting seminars to discuss sustainability and clean ups to name a few.
lkastwood

High tech and high class: How luxury hotels are embracing technology | Digital Trends - 0 views

www.digitaltrends.com/...otels-are-embracing-technology

hospitality technology smart room hotel software tech green

shared by lkastwood on 01 Sep 17 - No Cached
  • The trend in luxury hotels across the globe is a simple touchscreenwith an easy-to-use graphic user interface that can control all your room’s amenities, such as lighting, air conditioning, TV, movies,and music. These systems also have the capability to handle communication with the front desk, housekeeping, concierge, and checkout.
  • Guests are greeted with a personalized welcome screen and a video from Krige explaining ICE, the Interactive Customer Experience.Once acquainted,you can control the room temperature or set lights at various levels from 100 percent to completely off. You can send messages to the front desk, request toothpaste from housekeeping, or ask the concierge for a restaurant reservation. Guests can arrange transportation or learn about the hotel, which just underwent a $450 million renovation. You can even check airlines and print boarding passes. A mobile ICE app in the works will be downloadable from the Plaza’s website, allowing you to do all these things before you even arrive.
  • “Hotels are using more technology to enable a higher level of service,”
  • lkastwood on 01 Sep 17
     
    I believe it is important for hotel brands to evolve with the people who are staying there. Nothing beats being at home; however, it is pretty awesome when you are staying away from home and do not feel as if you are missing out. This article covers just that, making a bold statement with their title; "High Tech and High Class: How Luxury Hotels are Embracing Technology". Modern hotels are on " a deeper level of connectivity than a simple iPod doc, or a reliable Internet connect". Many are using state of the art devices and software which allows their guests to control from the lighting in the room to even housekeeping. The article also talks about Shane Krige, General Manager of the Plaza in New York City. He purchased a few iPads for the hotel lobby for his guests to play with. The feedback led to the hotel putting an iPad in every room at the Plaza. The Star Hotel & Casino in Sydney Harbour now offers a Control4 systems which gives guests a touch screen control for the TV, lighting and temperature and even music. Even better than the touch screen control the suites all feature "a button labeled "Leaving Room" by the entry door that automatically places the suite in an energy-saving mode: With a single touch, it closes blinds, turns off lights and dials back air conditioners for energy savings. Should you forget to press this on your way out, after 30 minutes the system will sense there is no one and trigger the button automatically. Upon return your room will greet you by opening curtains, turning on the lights and displaying a welcome message". Greener might be more expensive; however, it pays for itself and saves the hotel money in the long run.
dulvanesei

Francis Volpe on COVID-19's impact on the digital marketing industry - 0 views

www.bangkokpost.com/...the-digital-marketing-industry

marketing industry technology hospitality Software business solution

shared by dulvanesei on 02 Apr 21 - No Cached
  • Digital marketing is an industry that exists within the prism of the digital world.
  • digital marketing became essential.
  • It exists as a lifeline between the isolated customer and the stranded retailer, connecting the supply and demand chain. 
  • ...2 more annotations...
  • The business was booming, but the reason for it was so unprecedented that most agencies were overwhelmed by the demand.
  • Our lives now exist in a very large part online, for this reason alone, the digital world is one that every business should create a space within.
  • dulvanesei on 02 Apr 21
     
    This article is about an experienced digital marketer and who's also the co-founder of the New York-based digital marketing agency, Francis Volpe, and he talks about how although so many businesses and industries especially the Hospitality Industry have been harshly impacted by Covid-19 Pandemic, there are some positives coming out of it. Since Covid-19 digital marketing has become very essential for businesses to stay open and survive for the year.
kbroo026

Veggie Grill blends technology, efficiency and hospitality at first New York City location - ABI/INFORM Collection - ProQuest - 0 views

www.proquest.com/...5

shared by kbroo026 on 07 Feb 22 - No Cached
  • Veggie Grill
  • employs a mix of smart kiosk technology and high-touch service to elevate both the in-store and off-premise experience
  • "We knew we had to be able to do transactions fast,"
  • ...5 more annotations...
  • guests can opt-in to use facial recognition to identify repeat visitors. The software might also learn what a consumer likes, suggest a side or beverage or make suggestions based on past orders.
  • "The only way to do that was a combination of cashiers and kiosks, especially in the New York market
  • "The most significant contribution that a kiosk can give you is better flow, less pressure on a cashier,”
  • It's important to have a guest-facing experience no matter what the experience is—kiosk or not.
  • Ideally, kiosks drive more transactions and a restaurant might employ more kitchen staff
  • kbroo026 on 07 Feb 22
     
    Like other QSR, Veggie Grill uses a combination of cashiers and kiosks to take orders. Their kiosks, however, have an option to use facial recognition, which aids in recognizing regulars and is able to suggest add-on items. Responding to the often repeated claim that kiosks will cost jobs, they argue that there is always a demand for the guest-facing experience, and that kiosks could contribute to greater demand for BOH staff.
Marcos Oliveira

Cloud-Based Event Planning Design Tool Set to Preview at BizBash Ideafest -- NEW YORK, Oct. 24, 2012 /PRNewswire/ -- - 0 views

www.prnewswire.com/...izbash-ideafest-175595201.html

shared by Marcos Oliveira on 28 Mar 13 - No Cached
  • The Plaza Hotel, Mandarin Oriental, The Pierre, Pier Sixty, Harriette Rose Katz of Gourmet Advisory Services, State of the Art, Marcia Selden Catering and Foremost Caters
  • core of AllSeated.com's unique usage includes creating and viewing venue maps, managing floor plans, table layouts, building guest lists, seating arrangements and the operational setup of an event. Venues can program in the specs for their own space using the services tools and then add various features like table and chair sizes, spacing specifications, placement and more
  • chance
  • ...9 more annotations...
  • AllSeated.com is the new and completely free collaborative tool that connects venues, event planners, vendors and event hosts in the cloud so everyone can work together from one centralized and secure website -- no downloads required
  • archaic and inefficient methods
  • a practice that wastes approximately $5 billion a year in manpower and operations costs
  • chance for a mismanaged seating chart to ruin the entire event
  • Event hosts can let their venue and event manager know they are using AllSeated.com so they can join in
  • Optimized for desktop, laptop and all iOS and Android tablets, everyone involved in planning the event has access to the service from anywhere, at anytime
  • Guest lists can be created in minutes as the tool allows hosts to import guests from social networks and email accounts.
  • An event is all about the glamour, best food and best music so it's great that we no longer have to give our customers a piece of paper for the layout but can offer them a state-of-the-art solution that will save an incredible amount of time, money and eliminate a lot of stress
  • AllSeated.com is an easy-to-use cloud-based event planning tool for venues, event planners, vendors and event hosts to seamlessly collaborate on the creation, updating and implementation of floor plans, seating charts and guests lists
  • Marcos Oliveira on 28 Mar 13
     
    In the fast paced and often stressful world of event planning, a new innovative planning tool has been released that allows customers, vendors and anyone else the opportunity to see event layouts, menus, specifications and make notes on the event from either a desktop, laptop or even an android device. The event planning tool is called AllSeated.com and is completely cloud based which eliminates the use of the much antiquated way of writing everything down or showing a photocopy of a layout. Allseated.com also utilizes social media and to sync guest lists making it even faster for the client. With AllSeated.com, the hassle of having to book an event is eliminated and the customer can feel more at ease with their event on hand and the event manager can also have a much less stressful experience.
Michelle Munne

NoWait Helps Restaurants Master the Wait in Augusta - 0 views

www.prweb.com/...prweb10550087.htm

NoWait technology restaurants turnover wait iPad smartphone

shared by Michelle Munne on 23 Mar 13 - No Cached
  • Home News Center Blog Login Create Account United States United Kingdom France China Front Page Arts Business Education Environment Government Industry Lifestyle Sports Tech OtherAutomotiveComputerEventsHealthHome and Family Legal / LawMediaMiscellaneousOpinion / EditorialPodcasting ScienceSociety Friday, March 22, 2013 RSS E-mail Newsletters Put PRWeb on your site NoWait Helps Restaurants Master the Wait in Augusta Mobile waitlist technology to replace outdated restaurant pagers and grease-pen wait list systems to manage massive crowds; NoWait to donate to Augusta Warrior Project
  • The company, NoWait, is working with Augusta Mayor Deke Copenhaver to equip the city’s restaurants with an army of iPads outfitted with NoWait’s seating management technology.
  • Because NoWait’s system is phone-based, customers can move freely between local establishments while they wait. That is revenue we wouldn’t normally receive...revenue that means jobs.”
  • ...6 more annotations...
  • In no-reservation restaurants, NoWait’s cloud-based, mobile seating service streamlines operations and optimizes turnover thanks to its ease of use, speed, and overall simplicity.
  • Smartphone holders also may view their place in line via a link inserted in the instant confirmation text.
  • Once the table is ready, the diner receives a text to return to the restaurant to be seated without delay.
  • The training and product are very easy to use,
  • According to Ware Sykes, NoWait’s New York City-based CEO, the company is now seating more than a million diners a month, with plans to roll out significant enhancements to its system over the next 60 days.
  • About NoWait NoWait is a mobile seating management service that enables restaurant owners and managers to get a view of the queue and optimize turnover, while diners have the freedom to “Wait Where You Want” until their table is ready for seating.
  • Michelle Munne on 23 Mar 13
     
    This article is about a company, NoWait, that is quickly expanding throughout the U.S. and Canada.  They provide technology in the form of software or apps on an iPad that helps busy restaurants to maximize table turnover and minimize wait times for guests.
yuliannab

Northstar Travel Group's Unique Hotel Identifier Solves Widespread Industry Problem | Northstar Travel Media, LLC - 0 views

www.northstartravelgroup.com/...es-Widespread-Industry-Problem

shared by yuliannab on 24 Jan 17 - No Cached
  • SECAUCUS, N.J. – Northstar Travel Media, the world’s leading business-to-business media company serving the travel and meetings industries, has announced that it is supplying a unique hotel identifier that solves the problems associated with multiple identifiers. “For nearly a decade the travel industry has struggled with the costs and problems created by multiple identifiers, said Sheila Rice, VP Business Development & Licensing. “Over the years, each business created its own system resulting in a proliferation of identification numbers. A single entity may have numerous proprietary codes across different systems. As each segment of the industry tries to integrate information with suppliers, travel agents, hotels, GDS systems, CRS providers, content publishers and payment processors, predictable problems ensue.” With a history spanning more than 70 years, Northstar Travel Media is already established in the business and process of identification numbers. It is uniquely positioned to lead a solution for this long-standing and increasing industry problem. As the content provider of unique hotel identifiers, Northstar Travel Media has been supplying this data to leading travel and hospitality companies for more than a decade. Northstar’s database of 200,000 hotels worldwide contains up to 300 fields of data for each hotel. “Northstar Travel Media has a pristine reputation for providing data that is comprehensive, accurate, reliable and flexible,” said Tom Kemp, Chairman and Chief Executive Officer. “We look forward to providing more content solutions with our unique hotel identification numbers.” Licensing of the unique hotel identifier data includes hotel name, address and telephone number. Content packages can be customized to provide solutions to meet specific needs. The Unique Hotel Identifier builds on Northstar’s existing hotel products and services that include more than 60,000 hotels around the world reviewed and classified using the company’s industry-standard consumer classification hotel rating system. Northstar Travel Media is the leading provider of news, information and data for the travel, meetings and hospitality industries and parent of brands Travel Weekly, Business Travel News, Meetings & Conventions, Successful Meetings, Incentive and TravelAge West. NTM’s electronic directories — Travel Weekly’s Hotel & Travel Index and M&C Facilities Search — provide in-depth data on hotels, meeting and convention properties, and business travel in the United States and internationally. In addition to its directories and periodicals, NTM publishes a number of online subscription information resources, including travel42, Weissmann Reports, STAR Service Online, Intelliguide Corporate and BTP24. Northstar also is an industry leader in marketing services, custom communications, content licensing and database management serving the travel and meetings industries. Additionally, Northstar recently acquired PhoCusWright, the premier global travel, tourism and hospitality research and event business at the intersection of the Internet and the global travel industry. Based in Secaucus, New Jersey, the company also has offices in New York, Glen Ellyn, Illinois; Los Angeles; and Winston-Salem, North Carolina. Northstar Travel Media, LLC is a portfolio company of BV Investment Partners, a leading private equity investor in the media and communications sector.
    • yuliannab
      yuliannab on 24 Jan 17
       
      This article circles back to our discussion board about issues in the hospitality industry. 200,000 hotels is not nearly enough and I am certain that there are many more. The idea is wonderful; however, if this is not backed up by the government, then it would not be created as an industry standard. The big companies, such as Marriott, Hilton, etc would most definitely be part of this initiative; however, what about the smaller motels, bed and breakfasts, etc? If there is a fee associated with this (which there would probably be because the database needs to be maintained) then smaller less profitable ones will opt out. - I hope other classmates have updates.
chunxia gao

OpenWays Announces Next Generation Mobile Key Apps for Smartphones; Mobile Key Apps now available for ALL smartphone operating systems; Visit OpenWays in Booth #3172 at IH/M&RS Nov. 13-15 in New York / November 2011 - 0 views

www.hotel-online.com/...Nov11_OpenWaysMobileKey.html

smartphones apps software

shared by chunxia gao on 15 Jan 12 - No Cached
  • chunxia gao on 15 Jan 12
     
    Mobile Key by OpenWays is the hospitality industry's first and only ubiquitous mobile phone-based guest front-desk bypass solution that is truly deployable today and enables guests to use cell phones worldwide as a room key. OpenWays, inventor of Mobile Key announces new apps and makes it possible for ALL smartphone operating systems, including Apple iOS, Android, Blackberry, Windows Mobile, Windows Phone 7, J2ME, Symbian OS, Brew, MeeGo, Bada and more, to run the Mobile Key App. This generation Mobile Key app is much simpler than ever before in deployment, maintenance and updating. New features include: tutorial for new user; messaging function between guests and property; customizable brand information; 3D secured set up and security PIN code management. Hotel chains with existing mobile applications also can enable Mobile Key as a value-added service to mobile guests. In a word, it is fully interoperable, carrier independent and highly secure. This self-service option is meeting guests' demands for more service and it's reducing hotels' operating costs while building competitive advantages.
Gian Altamirano

Squirrel Restaurant POS System for Apple iPad and iPhone to Make U.S. Debut at International Restaurant Foodservice Show of New York - 1 views

www.prweb.com/...prweb5103214.htm

shared by Gian Altamirano on 27 Feb 12 - No Cached
  • Squirrel Professional is a point of sale solution that allows restaurants, bars, and hotels to manage their food and beverage operations from stationary terminals as well as mobile tablets and handhelds like the iPad, iPhone, and iPod touch.
  • Customers get the same Squirrel Professional experience whether using a stationary terminal or Apple mobile device since the same software runs on both
  • Gian Altamirano on 27 Feb 12
     
    This article introduces a new system by Squirrel Professionals, which is basically a POS system that can be used and accessed through an I Pad or tablet. The system was released on February 27th and is available through various APP Stores. The company explains that the user interface is very user friendly and therefore no training is necessary for implementation. Squirrel has been a leader in POS systems and was one of the first companies to introduce multi-touch screen POS systems. The company hopes to have another big hit in their new tablet program.
  • Marcia Brown-Kelly on 01 Mar 12
     
    This is a great app for restaurant as it should improve communication and speed. The only challenge is how quickly servers will manage this. This will be great with a workforce that is younger and is not shy with technology. One again apple is on the cutting edge with partnering with this app for mobile access.
ravicka

7 Things Event Planners Want From Technology Now - 0 views

www.bizbash.com/...28578

shared by ravicka on 24 Feb 15 - No Cached
  • “I’d like a badge reader that does not need to be scanned by a device, meaning the whereabouts of an attendee could be tracked without having to scan at each entrance point,” says an association event planner. “Then we could figure out how much time is spent in each area, i.e., how long did they wait in line.”
  • “It's so convoluted,” says an agency executive. “There is so much happening so fast that it's difficult to keep up. Once you learn something, it's time to learn something else.”
  • “Many organizers are reluctant to do the work necessary to make the tech work,” says Sam Down of Showplans. “They want to use the tech and they want it to deliver its promises, but they won't be enthusiastic until they see results—but they don't seem to understand that the results they want will only come when they show enthusiasm in the first place to make it work.”
  • ravicka on 24 Feb 15
     
    Chad Kaydo in his article '7 Things Event Planners Want From Technology Now," highlights the results of a recent survey where industry officials noted what tech changes and adaptations they would like to see as it relates to the Event Planning and Management area of the Hospitality Industry. He noted the following items as the urgent needs of event planners: **Lower Prices - many planners steer clear of the technology due to costs and thus would like to see adjustments in costs relating to new technology. **Integration of Planning Tools - Planners want to be able to connect the different tech offerings used instead of using them in isolation. **Next Generation Apps - Event Apps should be of the same sophistication and simple to use as those of popular consumer apps such as Instagram. **Seamless Social Media Integration - Social Media has become and important tool for event planners. Rene Mark stated that they would like to see "any form of technology that creates a more engaging experience for our clients so that they can interact from the audience, share their experiences online and engage actively with other participants." ** Improved Internet Access - one of the major complaints of planners and something they would like to see improvements on is WiFi access at event venues. Mr. Kaydo noted that planners and tech developers said that the lack of robust, reliable, reasonably priced bandwidth and network services at hotels is slowing the pace of technological advancements across meetings and events. ** Attendee Data Tracking -Improved Technology to keep track of attendee participation. **Help to figure it all out - Planners find it difficult to keep up with technology and to constantly learn how a new device or program works. However this attitude is affecting the results gained from the adoption or lack of as it relates to technological advancements in the Event planning field.
mayr0604

Data Mining: What is Data Mining? - 3 views

www.anderson.ucla.edu/...datamining.htm

shared by mayr0604 on 27 Aug 15 - Cached
  • For example, one Midwest grocery chain used the data mining capacity of Oracle software to analyze local buying patterns. They discovered that when men bought diapers on Thursdays and Saturdays, they also tended to buy beer. Further analysis showed that these shoppers typically did their weekly grocery shopping on Saturdays. On Thursdays, however, they only bought a few items. The retailer concluded that they purchased the beer to have it available for the upcoming weekend. The grocery chain could use this newly discovered information in various ways to increase revenue. For example, they could move the beer display closer to the diaper display. And, they could make sure beer and diapers were sold at full price on Thursdays.
  • Data warehousing is defined as a process of centralized data management and retrieval. Data warehousing, like data mining, is a relatively new term although the concept itself has been around for years.
  • ata mining is primarily used today by companies with a strong consumer focus - retail, financial, communication, and marketing organizations. It enables these companies to determine relationships among "internal" factors such as price, product positioning, or staff skills, and "external" factors such as economic indicators, competition, and customer demographics. And, it enables them to determine the impact on sales, customer satisfaction, and corporate profits. Finally, it enables them to "drill down" into summary information to view detail transactional data.
  • ...3 more annotations...
  • WalMart is pioneering massive data mining to transform its supplier relationships. WalMart captures point-of-sale transactions from over 2,900 stores in 6 countries and continuously transmits this data to its massive 7.5 terabyte Teradata data warehouse. WalMart allows more than 3,500 suppliers, to access data on their products and perform data analyses. These suppliers use this data to identify customer buying patterns at the store display level. They use this information to manage local store inventory and identify new merchandising opportunities. In 1995, WalMart computers processed over 1 million complex data queries. The National Basketball Association (NBA) is exploring a data mining application that can be used in conjunction with image recordings of basketball games. The Advanced Scout software analyzes the movements of players to help coaches orchestrate plays and strategies. For example, an analysis of the play-by-play sheet of the game played between the New York Knicks and the Cleveland Cavaliers on January 6, 1995 reveals that when Mark Price played the Guard position, John Williams attempted four jump shots and made each one! Advanced Scout not only finds this pattern, but explains that it is interesting because it differs considerably from the average shooting percentage of 49.30% for the Cavaliers during that game.
  • How does data mining work? While large-scale information technology has been evolving separate transaction and analytical systems, data mining provides the link between the two. Data mining software analyzes relationships and patterns in stored transaction data based on open-ended user queries. Several types of analytical software are available: statistical, machine learning, and neural networks. Generally, any of four types of relationships are sought: Classes: Stored data is used to locate data in predetermined groups. For example, a restaurant chain could mine customer purchase data to determine when customers visit and what they typically order. This information could be used to increase traffic by having daily specials. Clusters: Data items are grouped according to logical relationships or consumer preferences. For example, data can be mined to identify market segments or consumer affinities. Associations: Data can be mined to identify associations. The beer-diaper example is an example of associative mining. Sequential patterns: Data is mined to anticipate behavior patterns and trends. For example, an outdoor equipment retailer could predict the likelihood of a backpack being purchased based on a consumer's purchase of sleeping bags and hiking shoes.
  • Size of the database: the more data being processed and maintained, the more powerful the system required. Query complexity: the more complex the queries and the greater the number of queries being processed, the more powerful the system required.
  • mayr0604 on 27 Aug 15
     
    This article highlights the topic of Data Mining and the way in which companies use it to become informed and discover new ways to become more effective. Data Mining can be used to increase revenue, cut costs and identify growing trends. This article will feature key examples from major companies such as Oracle, Wal-Mart and the NBA, all of which use Data Mining to enhance their business performance. 
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