Calculate: Is That Tech Investment Worthwhile? - 0 views
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Recently, one executive said to me, “I don’t need my sales people with one more distraction in their day–[they need to] get off the iPad and go sell something!” Of course, tablets are just one technology being offered up to companies to support sales activities. Smartphones, apps, CRM systems, software packages–the list is always growing. So how do you get the most out of your investments in technology for your sales force?
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Is the tech investment worthwhile for your company? As we discussed, should you be ahead of the curve or wait and see? This article highlights some of the benefits of investing in new tech, and how that translates into the customer service. Many people have become accustomed to using some kind of tech device on a daily basis and chances are they would not mind trying something new. Most tech devices help with the easiness and accessibility, and as humans grow impatient then your tech investment is already justified. The article helps to illustrate how such investment can assist with productivity, speed, utility, clarity and many other factors.