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This article is about the cybersecurity recruitment. It point out some points to ask the recruiters to pay attention.

I found this pdf file, titled 'The Tourism and Hospitality Industry Goes Green' online from the Commonwealth of Pennsylvania - Department of Environmental Protection. It mentions why going green is good, and mentions areas such as cost savings, health, liability, environment, as well as public image. Further, it talks about what tourism and hospitality related companies can do to go green where it gives examples for employees in the (back) office, what one can do in restaurants/lounges/dining areas, as well as in the guest rooms. The pdf file also mentioned, which was new to me, that the American Hotel and Motel Association publishes material for the logging industry - which can also be accessed online - on what one can do to go green.

This article introduced a new kind of property management system. The hotelier Bill Murray could not find any platform in the market to fit his need to enable all the managers at Intergral's various properties to have the same capabilities. So he built his own-- ILink. ILink is an online system that collects the accounting information, revenue data and sales reports of all 40 Integral properties with daily updates. But the is system does not interface with reservations or execute much in the way of customer relationship management。

This weeks module is about learning the green terms for hospitality. Therefore the first link I have provided is the vocabulary of the concept of Cradle to Cradle. Cradle to Cradle is a concept that ends the linear model of resource extraction to product manufacturing to land fill instead it becomes a circular model that eliminates the concept of waste. It follows the Triple Bottom Line of profits, planet, people in the design of products energy resource. Hotels can purchase Cradle to Cradle or C2C certified products from carpet and flooring, building exteriors to laundry detergents that are made to be reabsorbed into the circular model. This website is worth checking out. This link below is a summary of C2C in their own PDF Design for the Future http://www.mbdc.com/images/Design_For_C2C_Future.pdf

The PDF can not be highlighted. Here is the summary. This article described the development of telecommunication skill in the hotel industry. It compared the telecommunication with the past communication skill. It told us what the telecommunication skill can bring to the industry, especially to the customers of this industry. At last, according to the development of the technology and the customers' need, hotels should come up with new plan of the service.

This article speaks on how cloud systems are changing the hospitality system in a BIG way. Listed below, are how it is doing so successfully: Due to Cloud-based applications being offered by a vendor, there is no expensive hardware to install which makes it a reoccurring system for smaller hotels to be able to use such an advanced system. They allow guests to maneuver through their stay stress-free and giving them the convenience of not having to go down to the front desk to ask questions or make any food orders and these cloud systems record their behavior which allows the hotels to give them suggestions on where to go, what spa treatments to get and of course, what food to order. It also allows hotels to integrate software with various vendors unlike the traditional ones being used. With this, hoteliers can now have a customized management suite to meet all of their needs.

This article summarizes the benefits of switching from a traditional software system to a cloud based system. Some of the benefits the article mentions are low costs, better guest experience, and more flexibility. The article highly suggests that in the next few years most hoteliers will be switching to a cloud based software system.

This article gives an in depth look at how cloud computing is enhancing the hospitality industry. It gives a variety of pros to cloud computing and compares cloud computing to traditional or older ways of using servers.

Cloud-based hotel software is able to host a property management system from a remote location which therefore allows hotel staff to access data from wherever they are in the world. It is showing positive signs of increased efficiency and overall cost-effectiveness.

A general trend is that hoteliers are considering to use cloud-based systems more. Data have proved that hoteliers will invest more in cloud technology. Cloud-based hotel software can provide its users with many benefits like cost-efficiency, increased accessibility, and user-friendly dashboards. Furthermore, it makes remote/offsite information sharing and real-time offsite management possible. With a cloud-based system, staff can spend more time on guests and improving service. For security issues, cloud-based systems upgrades often and therefore reduce the risk of being hacked. Cloud-based systems are also enough flexible to meet the future needs of users. In sum, cloud-based technologies can help the hospitality businesses to deal with the changes better.

Hotels are beginning to transition to cloud-based software because they are realizing the great impact it has caused on their business. The article mentioned, "in the next two to three years hoteliers are expected to invest 7-8% on cloud technology". This percentage exhibits how hotels are going to be ran in the future. Cloud-based software has brought positive impact to a hotel business such as "increased accessibility, greater profitability, and user-friendly dashboards". All of these benefits have caused hotels to run their business smoothly bringing back satisfied guests. This software allows check ins/out to be more quick and gives easy access to areas in the hotel for employees. Another gain received by using this software is that its cost-effective. It has been disclosed that a hotel has saved "60% on software costs". Using this software has saved a hotel a lot of money that can be used to satisfied guest more. Security on data is more secured using cloud-based software because the vendors take it seriously making it harder for hackers to retrieve information. Some hotels may halt to install new technology such as cloud-based software but with all the benefits it has given to other hotels, this is going to be the future for the hospitality industry.

This article mainly describes the current main trends of artificial intelligence in revenue management, guest experience, and daily operations. AI's concierge service, chat robot translator, ultra-dynamic pricing, forecasting utility, team booking software review data collection, intelligent function charts, and intelligent recruitment are the main manifestations of future technological development. Through these artificial intelligence, the hotel can simplify some service procedures, provide more personalized and improve the guest's staying experience. But at the same time, we must also realize that intelligent technology cannot completely replace employees.

"AI is already changing the guest experience across the travel lifecycle, including the on-property experience."

Cloud computing is a trend expanding across many industries, from technology to tourism, and the hospitality industry is no exception. Cloud computing deploys IT resources over the Internet and these resources are shared by multiple end users, effectively reducing the cost of providing those resources. The article makes a detailed comparison of the advantages and disadvantages of local server-based PMS and cloud-based PMS and their technical requirements. The clear chart shows you the whether to choose cloud-based PMS.

There are many posts about Green hotels. If you are interested in the process for your hotel in Florida please go to the Florida Green Lodging website and click on the designation application link. There are also helpful links to Best Practices, Designated Properties, and Webinars. I was fortunate to sit in on their meeting with the AHLA in Miami with Professor Scanlon and I learned a wealth of information most of which can be accessed on this website. Start your green team today! Angela Before You Apply [PDF - 94KB]Review this document before beginning the application to learn more about the Florida Green Lodging Program. Application Instructions [PDF - 67KB] [DOC - 31KB] Please follow these instructions when completing the Designation Application. Designation Application [PDF - 1,388KB] This application is a comprehensive evaluation tool that details the requirements of the Florida Green Lodging Program.

The articles focuses on the idea of web authors posting free articles and compensating it with ads. But users have ways of either blocking the ads or not really getting ads they care for. Does this defeat the purpose of having free web pages, or are user just beating the system.

This is an interesting article that describes some of the new technology being implemented to improve how employees are getting paid based on the current workforce's spending habits. These include the ability to be paid by debit cards, ability to be paid daily and have the flexibility to move the money around, AI intelligence to keep track of the employees' work hours on their own devices, and integration of many payroll functions into one platform. With so much technological advancement, it seems that payroll management is one that is still behind with many companies still working with the old clock in and out method which is time consuming.

This article talks about E Menus and how it is changing the hospitality industry. I know this week we learned about tablets but with the pandemic E menus are common in almost every location. This is becoming the standard menu.

This article presents the importance of having a plan B in case there is an interruption in the supply chain of a hospitality business, as we experienced globally during the COVID 19 pandemic. Without a backup plan and a well trained workforce that understands the pitfalls of supply chain interruption, a Hotel for example can easily find itself with disinfecting agents or even linens for future guests and have no ability to support incoming guests with essential products and services.

Hotels have to comply with Payment Card Industry Data Security Standards, which are constantly updated since technology is developing. Also, 'the hotel industry has unique vulnerabilities to credit card theft', since the cards should be available over the long period of time, and to different 3rd parties as well. The new technology will encrypt credit card information at the point-of-swipe, and the number never gets to any other place in the hotel or other business. The other issue is payments on mobile devices. Where it is advised to encrypt information prior to using the device, and avoid "bring you own device policy'.

This article introduces the Secure Payments Framework in Hotel Technology Next Generation (HTNG) Conference. The Framework applies mobile payment and cloud computing technology to reduce the cost and complexity of satisfying the Payment Card Industry Data Security Standards. The credit card security is a big challenge for all hotels, especially for the small hotels, lacking expertise and budget to protect customers' card information. There are many advantages of the new card framework. Firstly, the new Framework can encrypt the credit card information at the point-of-swipe. In this way, the card number can't be stolen by other systems. Secondly, it is scalable for different sizes of hotel. Thirdly, new guidance is made for accepting payments on mobile devices. Before processing payment, the merchant need encrypt cardholder, to make sure more security. What is more, new policy on cloud computing. The cloud service provider and its clients are both responsible for the security of cloud data. The policy also need merchants to evaluate competing cloud services and carefully pay procedures.

The HRIS is important in hospitaity industry. Working environment today is rapidly changing and is much more effected by turbulence.HRIS also called HR modules shoud be defined as and interesection between human resources management. Hr executives rely on internal or external IT professionals to develop and maintain an integrated HRMS.

This is a research paper focuses on studies of linear correlation between hotel categorization and number of beds within hotels which use HRIS. Through the case study and data analysis got the conclusion that HRIS contributes to each business subjects, particularly to service industry due to better quality of HRM activities. Furthermore, the whole tourism demand and hotel competitiveness as well can be indirectly influenced by adequate implementation of HRIS.

This article give us a brief and overall introduction about security in hotels.