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denisedantas

Energy Efficiency for Hotels - 0 views

  • The benefits of energy conservation apply to the bottom line of business but extend beyond money into the realm of image, industry reputation, general conservation and social responsibility.
  • Competition in the world of hospitality requires more than a clean room and sparkling service. Guests are acutely aware of the world of carbon footprints, energy usage and eco-friendliness.
  • Studies show people will consistently seek and pay more for a hotel that consciously treats the environment kindly.
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  • The studies and statistics coalesce to indicate that saving energy matters for a business, financially and in other ways.
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    This article gives guidance on how to turn traditional into green hotels. It is about energy efficiency and how it can be improved in many ways affecting direct the physical plant of the company. It contains data with charts to explain in detail how energy efficiency affects expenses and costs structures, and how a business impact the environment. This article shows that improvements are estimated to yield savings in all areas, but the three most important are: 1) Heat and air conditioning; 2) Hot water; and 3) Lighting.
yimengliu

Are travel agents REALLY booking less often with GDSs and going direct? - 2 views

  • The report says agents are booking air tickets 15% less than they did in 2006, while they’re booking tickets direct from airline websites 65% more. That result combines with the trend that there are fewer than 10,000 agencies in the US today — down from 32,000 in 1998.
  • That’s one perspective, over a long period. But if you look at the latest data from another source, a different picture emerges. TravelClick, a provider of cloud-based solutions for hotels, found that GDS room nights in Q4 2013 grew by 5.3%, year-over-year, in North America. That was a larger jump than it reported for either OTAs or brand.com sites received from travel agents.
  • GDSs have long given travel agents a cut of the fees, while also often supplying back-office systems. GDSs have wanted to reduce these kickbacks in recent years, as airlines have negotiated hard on segment fees. But they haven’t been able to, as the bargaining hand of agents has been strong.
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  • GDSs have responded by trying to make their tools more user friendly with “graphical user-interfaces”, but uptake has been slow. Despite complaints, some established agencies seem reluctant to learn new systems.
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    There has a report about the travel agents are booking less with GDSs, the customers booking air tickets 15% less than they did in 2006 and they found they are booking tickets from the company the airline website 65% more than before. According to the research, more than 32,000 travel agencies in the US in 1998, but there are less than 10,000 travel agencies in the US today. According to this report, the article trying to find the answer about if travel agents are doing significantly fewer bookings with GDSs. Online travel agencies are very popular led by Priceline.com, Expedia, and Orbitz etc. More and more people would like to book the hotel rooms, airline ticket via the OTA. The benefit of the OTA is the customers can see the price of the different hotels or airline companies on one website rather than several websites. That can help customers save the time and money because they always can show you the lowest price. OTA make the booking easier and clear. We know how popular of the Online travel agent in these years. That's why this article trying to find it out of why the percentage of direct booking more than their booking via GDSs. Travel agents attract a lot of customers that can directly influence the number of booking with GDSs. "ASTA's survey found that American agents use GDSs to book hotel rooms 29% less today than they did in 2006 but agent reservations made on hotel websites have increased 58%". But if we change a perspective, TravelClick found that GDS room grew 5.3% in the 2013 year over year. Therefore, we can found that travel agents use of the GDS for hotel booking growing very fast than direct booking via the company website.
cvera019

Crypto is Targeting Hospitality Giants - Bitcoin Isle - 0 views

  • Considering that the global hotel industry was worth $494 bln last year, this will for sure grab the attention of crypto investors given the sheer size of the market and the number of transactions involved. On top of that, the nature of renting accommodation is tailor-made for a Blockchain solution, and as a result, several promising Blockchain projects are capitalizing on this.
  • The way that the Lockchain team plans to deploy the possibilities of Blockchain technology is through a ledger that lists all available accommodation, as well as pricing and transactions, accessed from a marketplace which property owners list their rooms on and customers can browse.
  • This includes instant currency conversion in order to make sure that users are not dissuaded by booking exclusively in a new cryptocurrency. Also, to insulate the ecosystem against price fluctuations, a hedging model as (used in the financial industry) will use Buy and Sell calls to balance the transaction (which is then liquidated when the hotel withdraws its money).
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  • “We aim to give users the opportunity to immediately use their tokens to book properties even during the pre-sale and the main event."
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    Bitcoin and other crypto-currencies are slowly making their way into every industry, but the hospitality industry is of extreme interest to these due to the size and worth of the market.
vickychapas2021

Cloud vs On-Premise PMS for hotels: Which is Preferable? - 0 views

  • Reason being, the desktop-based system contains data in i
  • Installing it in the new terminal or PC will cost you extra.
  • All it requires is a browser and a favorable internet connection
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  • not dependent on an internet connection.
  • You need to buy a license for the individual machine
  • All the updates happen without hampering your ongoing operations.
  • 0 downtime.
  • Certainly, updating all the systems takes up a lot of your time and effort.
  • You have to install firewalls and anti-virus program
  • All these security measures make cloud systems a safer option than on-premise systems.
  • Not everyone can access the desktop hotel system
  • Similarly, cloud-based software has fail-safes. 
  • 92% of hoteliers have already shifted to cloud infrastructure
  • cost a mid-sized hotel $10,000 to $20,000 or more for the software license. 
  • one-time setup and training fee as well (Approximately $500). 
  • . It can be easily integrated with OTAs
  • It involves a lot of manual technical work and extra hardware.
  • cloud software your data is safer than the old desktop system.
  • Reason being, the desktop-based system contains data in i
  • ktop-b
  • This saves a lot of your money.
  • (costing around $5 to $10 per room).
  • you lose connection, then the file allows you to keep writing. 
  • cloud systems create more revenue opportunities
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    This article talks about the pros and cons of cloud PMS systems. It also goes over some myths that we think about such as it is easy to breach. There are more pros than cons for Cloud PMS systems than one would think. Cloud PMS systems are overall a better option for any property.
nunes305

4 Cyber Security Insider Threat Indicators to Pay Attention To | Ekran System - 0 views

  • Insiders can target a variety of assets depending on their motivation.
  • they focus on data that can be either easily sold on the black market (like personal information of clients or employees) or that can be crucial to company operations (such as marketing data, financial information, or intellectual property)
  • Usually,
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  • he most frequent goals of insider attacks include data theft, fraud, sabotage, and espionage.
  • Detecting a malicious insider attack can be extremely difficult, particularly when you’re dealing with a calculated attacker or a disgruntled former employee that knows all the ins and outs of your company.
  • Of course, behavioral tells that indicate a potential insider threat can vary depending on the personality and motivation of a malicious insider.
  • 1. Disgruntlement
  • 2. Unusual enthusiasm
  • 3. Unusually frequent trips and vacations  
  • 4. Unexplained changes in financial circumstances  
  • Insider threat detection is tough. There are no ifs, ands, or buts about it. However, every company is vulnerable, and when an insider attack eventually happens, effective detection, a quick response, and thorough investigation can save the company a ton of money in remediation costs and reputational damage.
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    "Insiders can target a variety of assets depending on their motivation. Usually, they focus on data that can be either easily sold on the black market (like personal information of clients or employees) or that can be crucial to company operations (such as marketing data, financial information, or intellectual property). Frequent targets of insider attacks include:  Databases"
eeiro123

5 ways POS systems help you manage staff | TechRadar - 0 views

  • Today’s cloud POS systems are management tools that can be used to do everything from managing your inventory and suppliers to tracking employees’ activities — whether it’s hours worked or sales made. 
  • When used effectively, POS systems save time and money and have the potential to improve the entire staff management system. Here are the most common ways your POS system can help manage your staff. 
  • Easier time tracking
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  • Streamlined scheduling 
  • Improved customer skills and interaction 
  • Detailed employee activity reporting 
  • Smoother training  
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    POS systems are evolving to not only being used for sales, but it can also manage staff. Some of the ways it can help manage staff is by making it easier to track time employees are working, it streamline the scheduling process, it can provide a detailed employee activity reporting, and it makes training easier as cloud based POS software are designed to be as easy as possible.
anonymous

4 Technologies with Strong Impact in Hospitality Industry - 1 views

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    Cloud computing as well as IoT technology within hospitality is the future. One of these major technologies is cloud based Property Management Software. Cloud PMS has a huge advantage in that the servers are not hosted locally, the major effect is that a hotel can save money instead of having IT teams on site just to manage those servers as the cloud PMS company manages their own servers. There is also the benefit of increased uptime which helps guest satisfaction. Another major technology that is increasingly being utilized are AI-Chat Bots, especially with the increases in machine learning, these can be used to offset some payroll hours normally used by guest service agents or reservation agents to answer basic guest questions. This makes it even easier for guests to get answers to their questions and thus increasing satisfaction
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    Thanks for the summary. I certainly agree using a cloud system in the hospitality industry will help curb the costs often associated with labor. I think the AL-Chat Bots are a great feature for the hospitality industry to have, no more long wait to be served by a hotel staff.
fdiaz75

Cloud POS Market Revenue to Hit $9 Bn by 2026; Global Market Insights, Inc. - 0 views

  • cloud POS market which estimates the market valuation for cloud POS will cross US$ 9 billion by 2026. Increasing mobility trends and growing emphasis on multichannel selling among industries are propelling the cloud POS market growth.
  • market players offering cloud-based management platform integrated with analytics, customer support functions, inventory management, add-on for loyalty, and sales & marketing automation tools has significantly driven its adoption in various sectors such as retail, travel & tourism, and healthcare.
  • Cloud POS enables sales transactions to be processed anywhere, anytime, with any preferred method of payment.
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  • Large enterprises with global operational base are adopting cloud POS solutions to effectively manage their inventory based on products that attract most customers.
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    Estimates prove that more and more businesses are adopting cloud POS to better managing customer relationships and loyalty in various industry sectors.
anonymous

How physical and cybersecurity threats converge around mass-participation events - - 0 views

  • any event that attracts large audiences also attracts those who want to make an illicit profit, cause disruption, or inflict physical harm.
  • organisers have to build a strategy to identify, manage, and mitigate the physical and cybersecurity threats that can converge around mass-participation events. It’s essential to take a holistic approach as, ultimately, physical and cyber threats cannot be neatly separated into two distinct threat types.
  • The security team should include stakeholders from across the organisation to bring the right intelligence into focus. Trust and transparency between different departments is essential if the team is to function effectively.
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  • Threat actors use multiple channels, both on the surface and deep & dark web (DDW), to discuss and plan disruption and money-making schemes. It’s important to note, too, that the channels used by bad actors evolve all the time as they work to evade detection.
  • Security teams should certainly pay attention to previous incidents and successful tactics, but must build their strategy around the very latest intelligence.
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    Physical and cyber security must coexist at mass participation events as threats can be in both forms. Organizers must create strategies to identify, manage, and mitigate these threats that can devastate events. This can be done with a multi-disciplinary security team and clear visibility to build intelligence. Information sharing and private sector engagement are also important tools within this process.
emmajeenie

Attacked by Ransomware, Many Companies Opt to Pay Up - CFO - 1 views

    • emmajeenie
       
      The demanded ransom is often a moderate amount that would pale in comparison to the recovery and reputational costs for a company that refuses to pay.
  • Hospitals, for instance, are frequent targets of these kinds of attacks, in part because people’s lives are on the line so they have to make quick decisions.
  • , in a ransomware attack the data isn’t released or leaked or sold. On the contrary, in most cases, data and infrastructure aren’t compromised at all; its owner just can’t access them.
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  • y rose 41% from 2018 to 2019 to more than 205,000 globally, according to newly published data.
  • the security firm Coveware estimates the average payout for those that did was about $85,000 during last year’s fourth quarter, and more than $190,000 in December.
  • its leaders give in — and pay the ransom.
  • Organizations have more to lose financially from the inability to conduct business than they do from just paying the ransom
  • It’s like the plot of a James Bond movie: Hackers take control of a global organization’s computer systems and threaten to destroy its records, steal its intellectual property, and drain its bank accounts unless a hefty ransom is deposited into an untraceable offshore bank account by the end of the day.
  • ” the ransom is likely a significantly smaller amount than what it may cost to address a threatening public issue or the time and money necessary to rebuild the confidence in a brand or company.
  • Experts suspect that the actual number of ransomware attacks is much higher than the reported number, citing reasons ranging from fear of job loss, investor withdrawal, and reputational damage
  • Moreover, while public companies are required to report cyberattacks to regulators, private organizations are under no such mandate. Reporting attacks to law enforcement often may cause lengthy investigations
  • A hacker can keep repeating a ransomware attack until the security flaw is fixed or they are caught or reported.
  • Organizations can undertake a few basic defensive actions to mitigate the impact of a ransomware attack. Frequently backing up data and storing it on different networks is one way,
  • reducing the number of outside apps the system uses, fixing software vulnerabilities immediately, and properly training and educating employees on what to look for and whom to alert if something appears suspicious.
llaff002

Top 10 Event Management Trends for 2019 - Eventina - 0 views

  • Smartphones have more capabilities and connections to our lives, event tech is becoming more reasonably priced and targeted to individual needs, and tech that used virtual and augmented reality was on many people’s gift-giving lists this year.
  • Instead of long-winded speeches, short talks are combined with activities that let the audience learn first-hand how to apply what they learned. Hands-on experiences have the advantage of adding extreme value to learning, while also aiding in the stress reduction of the attendees. To facilitate an even deeper level of immersion, make sure your sessions have definite time frames and tangible incentives.
  • Traverse the communication gap: Use remote translation services. Finding local translators isn’t always easy. With this type of technology, translators could be available remotely or through an app giving your attendees a good communication experience regardless of time and where they are at your event. Save money using remote translation services. Apps don’t have to be paid hourly, for travel, or incidentals. Use subject matter experts regardless of their knowledge of the language that most of your attendees speak. This frees up the selection process to find the person who knows the most without sacrificing attendee experience or understanding.
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  • Harness the power of chat for a better response: Design a system to answer questions with chat. It’s faster for attendees and won’t tie up your staff with the same old “where is the restroom” type question. Use chatbots for exit surveys. They are much more adept at matching questions with answers and using “if, then” pathways for more meaningful information gathering. Plus they’re fun for your audience. Employ chatbots to assist attendees on next steps. Voice assistants have become wildly popular because they’re easy and enjoyable to use and they act as our own personal attendant. They can remind us of engagements as well as tasks. Use chatbots to tell attendees if their silent auction bid was trumped or what their next session is and where it’s located.
  • Use live 360-degree video (what many refer to as VR) to connect remote audiences. Give them the opportunity to attend an event together in order to bolster buying online-only tickets.
  • Host a health fair as part of a larger medical society conference. This leads to raised awareness, gives back to the destination city, builds brand awareness, knowledge and support and, ultimately, affects those members of the public that participate.
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    Great article looking at the trends in events, many of which I have witnessed this past year. What I would like for the class to read is the description of awareness based events. As my husband's an associate dean of a hospitality school, he worked with his event and conference manager and his dietetic program chair to create an interactive health fair looking at diabetes education and attracted 300 participants. I observed the power of community based programming in the event space and how this type of programming may be the future.
pvega018

Follow the Money: PeakSpan Capital Reveals Why Now is the Time to Invest in Hotel Tech - 0 views

  •  The typical hotel can run on up to 15 different technology systems. Multiply that by the number of hotels in the world and it’s easy to understand this massive market opportunity.
  • Cloud computing was a buzzword for the rest of the world back in 2010 but here we are nearly a decade later and hotels are finally catching up.
  • espite being one of the largest and most dynamic segments of the US and global economy, penetration of cloud-based technologies in the segment remains incredibly low, and the vendor landscape remains tremendously fragmented on a global basis.
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  • . There is no need to cede ground on overarching vision and market opportunity, but pursue your mission with ruthless prioritization and by setting sensible, incremental goals and milestones, preserving optionality and alignment with your shareholders along the way.
  • Hotels have a stigma for being slow to adopt technology but that’s changing quickly as digital natives moves into leadership roles at hotel groups around the world.
  • When venture investors look at hotel tech they see the biggest online market in the world (travel) and a massive whitespace for technology companies that can solve real business problems and deliver strong ROIs for hotel clients.  
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    A great Article interview regarding cloudbased solution for PMS and how hotel should invest and in whihc tech there is a possible futur for the hotel industry.
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    Throughout this article it is being discussed as to why IT investors should move into hotels and the benefits of getting involved in such a large industry. Explaining how this business takes a log period of time to progress because of how costly and large these businesses tend to be. The benefits of investing technology overall in the hotel industry is a huge investment with a large expected profit.
gaston326

Computer Says 'Yes' - The Impact of IT Investment | Ideas for Leaders - 0 views

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    IT investing is a very 'grey area' subject as there are so many different routes a company can take in terms of what exactly to invest in. There are many questions that needs answers before money is allocated to these investments like: what kind of return should we expect and exactly how much will be going into said investment and will it affect our other departments?
leahesper

10 Ways to Prevent Fraud By Restaurant Employees - 0 views

  • Employee fraud should be a major concern to restaurant operators because it can significantly cut into revenue.
  • Quite simply, this is an issue that you can’t afford to ignore.There are two main areas where employees can inflict financial harm on a restaurant: they can steal product or they can steal money.
  • First, consider all of the areas that are at risk for fraudulent behavior.
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  • Restaurant managers should have a good understanding of what is happening with transactions.
  • As you review transactions, look for unusual activity.
  • The next step is to investigate any patterns or irregularities you find.
  • At smaller chains, spot-check from each register to look for anomalies.
  • When employees know a fraud detection system is in place, the number of cases decreases.
  • Review your authorization process and revise as needed
  • Rolling out cashless payments can help reduce this problem.
  • Preventing and identifying fraud should be an everyday part of your financial management.
  • Lastly, keep in mind that restaurants with lower menu prices may be at risk for more theft.
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    This article gives examples of cases in which fraud took place in the establishment and then gives ways you can identify employee fraud and take steps to prevent it!
keugent

A 5-star POS that saves money & drives revenue - 0 views

Upserve is a platform that offers a simple design, live reporting and customer intelligence so you can focus on your guests. This article demonstrates how to use upserve, along with the perks.

https:__upserve.com_platform_restaurant-pos_hospitality_

started by keugent on 20 Nov 19 no follow-up yet
anonymous

Hospitality Industry is Stronger With Strong Facility Management Software - 0 views

  • When working with the right facility software solution in the hospitality industry, facility managers likely discover multiple ways the software helps to prioritize work order responsibilities.
  • One challenge is the ability to prioritize and manage the simplest of work order tasking goals.
  • need to be ready to face challenges
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  • it’s vital not to minimize the crucial importance of investing in the ideal software, including property management software which can streamline processes, reduce maintenance expenses and even reduce costs associated with loss of consumer confidence when routine maintenance needs are not met with timely expectations of the patrons or guests.
  • Reducing the carbon footprint, managing emergency preparedness and everyday functions are all issues quickly addressed with the right software solutions.
  • Operate your restaurant or bar more efficiently when you choose the right workorder or maintenance management software.
  • having the ideal facility management software for restaurant facilities allows for increasing productivity and preventing equipment downtime
  • Maintain the comfort of guests, save money through overall operational efficiency and reduce energy costs with the right facility management software.
  • Having the ideal facility management software allows for embracing the new realities of facility management.
  • Prioritize work order tasking, enable your properties to stay competitive within the industry, reduce costs, increase productivity and efficiency.
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    The article talks about finding the right Facility Management Software and the benefits it will bring to you and your business.
anonymous

WeChat in China - 14 views

oh wow, that is amazing but at the same time am not feeling to comfortable with the idea. That would mean putting all your eggs in one basket an if that basket is stolen you're left destitute. But ...

software technology mobile

hchiebooth

Massive Growth on E-coupon Market Worldwide with Top Key Players: GroupOn, Re... - 1 views

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    Instead of the days of printed coupons and coupon filled booklets, we are now bombarded with every type of coupon for every product or service. Some Apps utilize your location device to electronically send the user updates about coupons from stores that are within 25+ miles from their location. While some users opt into receive coupons from select stores. Regardless, e-coupons are on the rise and be wary about what permissions you give them if you download their app.
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    Good Afternoon, Cool Article since i like to coupon to save money. Digital coupons does help limit the number of coupons a person can use at one time. With print coupons I can buy bundles of newspapers and stack coupons at certain stores. Digital coupons does limit that freedom. Electronic coupons are becoming more popular. With data you are correct watch how much information you are giving them.
Luis Valdivia

Advantages and Disadvantages Of Cloud Computing - 0 views

  • Cloud computing is a term referred to storing and accessing data over the internet. It doesn't store any data on the hard disk of your personal computer. In cloud computing, you can access data from a remote server.
  • Advantages of Cloud Computing
  • Cost saving is the biggest benefit of cloud computing. It helps you to save substantial capital cost as it does not need any physical hardware investments.
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  • Cloud computing offers a competitive edge over your competitors. It helps you to access the latest and applications any time without spending your time and money on installations.
  • Cloud computing allows you to deploy your service quickly in fewer clicks.
  • Collaboration
  • In the cloud, software integration is something that occurs automatically
  • Reliability is one of the biggest pluses of cloud computing.
  • Mobility
  • Unlimited storage capacity
  • Once the data is stored in a Cloud, it is easier to get the back-up and recovery of that, which is otherwise very time taking process on-premise.
  • he cloud computing platform helps employees who are located in different geographies to collaborate in a highly convenient and secure manner.
  • Disadvantages of Cloud Computing
  • Performance Can Vary
  • Cloud technology is always prone to an outage and other technical issues
  • Another drawback while working with cloud computing services is security risk
  • Downtime
  • Good Internet connectivity is a must in cloud computing
  • Many cloud storage service providers limit bandwidth usage of their users.
  • Cloud Computing companies fail to provide proper support to the customers
  • Despite all the pro and cons, we can't deny the fact that Cloud Computing is the fastest growing part of network-based computing. It offers a great advantage to customers of all sizes: simple users, developers, enterprises and all types of organizations. So, this technology here to stay for a long time.
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    This article explores the pros and cons of cloud computing. the author describes cloud computing as the storing and accessing of data over the internet. some of the advantages of cloud computing that the author lists include cost savings, automatic software integration, unlimited storage capacity, reliability, and mobility. Conversely, cloud computing comes with various cons including security concerns, lack of support from providers, downtime, and reduced performance in some situations.
tgood006

Is the Future of Hotel Property Management Systems in the Cloud? | By Dean Minett - Hos... - 1 views

  • The internal server has been a standard fixture of hotels for a few decades now
  • The majority of hotels continue to operate internal servers today. Why? Convenience, security and economy are the main reasons. In many cases, these systems continue to perform reliably and the case for adopting a new way of doing things is simply not compelling enough..
  • Cloud-based property management systems know that a major security breach would be fatal to their business, so they have to invest constantly in security upgrades. Overall, their servers are better equipped to protect against viruses and security breaches.
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  • given all the other benefits of cloud computing, it's difficult to argue that in-house software is a better solution.
  • Internet is a must for any cloud-based PMS. If your connection goes, so will your ability to use the PMS. Investing in a PMS before you invest in rock solid data infrastructure is therefore not the best decision.
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    Cloud computing is ever-evolving and I wonder if it's just today's hype and a trend. As this article shows, cloud computing has a huge impact on PMS. Imagine this: If your hotel is using a cloud-based PMS and you lose your internet connection. What do you do? Hoteliers need a strong case indeed before they entrust their valuable operations and data into these cloud computing providers. In the perspective of a hotelier, I'd be worried.
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    I found this article interesting for this week because it is about Property Management Systems being on the cloud. The author states that many hotels chose to use internal servers because of the convenience, security and the economy. "Cloud-based property management systems know that a major security breach would be fatal to their business, so they have to invest constantly in security upgrades." As a future manager, this is comforting to know because at least these companies know the amount of hackers out there and how important security is for hotels. Another important concern mentioned on the article, is the maintenance and updates. Whenever, the internet goes away and you are on a cloud system, there goes your system. "Investing in a PMS before you invest in rock solid data infrastructure is therefore not the best decision." In conclusion, the cloud based systems are slowly increasing but they have a lot of pros and cons, especially due to the hacking and chaos it may cause a hotel if the internet goes down.
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    Having the property management system in the cloud might be a useful concept but it does bring up a lot of security concerns. Maybe the change should be implemented once a security software has been created that can withstand a breach. But then we know that is not something most companies would wait for. Especially when using the cloud would save them money in the long run.
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