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training for employees

“We could have designed a very simple machine, but we wanted to design a pretty cool one, so that’s why [we added] the movement element,”

We could have designed a very simple machine, but we wanted to design a pretty cool one, so that’s why [we added] the movement element,”

include e-commerce solutions

40% of DoorDash restaurant partners that currently don’t offer online ordering through their website

Storefront allows restaurants to retain valuable consumer data as orders will be made directly through a restaurant’s branded website.

If you are considering adopting cloud technologies and practices, you will receive a ton of different guidance about the benefits you might see.

They’ll note the considerable cost of building and operating data centers and argue for avoiding that to save money.

When the negative impact to trying new things is low, meaning that the risk is low, you will try many more things. The more you attempt, the more successes you will have.

A point-of-sale (POS) transaction is what takes place between a merchant and a customer when a product or service is purchased, commonly using a point of sale system to complete the transaction.

In its most basic definition, a POS system is a combination of POS hardware and POS software to create a POS machine for processing a transaction and payment.

a POS terminal is the electronic equipment performing the sales transaction and processing the credit card payments. Used in most storefront businesses, a computer terminal combined with the POS software helps to manage everyday sales transactions and operations.

wealth of client data on tap from places with lax security

unknowingly serve credit card data to hackers. Due to the volume of credit card transactions and CRM data available, restaurants need to take cybersecurity seriously before a criminal gets wind of the vulnerability

A hacker only needs to gain access to a restaurant's POS system and install malware to steal customer credit card details.

A recent study of 2,000 people conducted by Guestline, looked how people book their hotels and the factors involved in room cancellations. It was found that over a quarter of people take into high consideration the quality and detail of a hotel's website (such as photographs and information) before making a direct booking online1.

Investing money into your websites simplicity in all stages of the guest journey will help acquire traffic, increase conversion rates and drive more people to book direct. The simplicity of website use (including less re-directs) will result trustworthiness of the potential customer. Hotel management may also find reporting efficient with less redirect windows to consider.

An investment in secure payment gateways protects the data of hotel guests, and the hotels credibility. For example, if a guest was to see the wrong value on an invoice, they may become wary of how secure that hotel's payment system is and look elsewhere. A secure payment gateway also checks in advance whether the credit card exists and is covered which could reduce chargebacks. This way, the hotelier can make sure that the booking via the credit card is genuine and at the same time protect the guest's data.

Hospitality faces unique challenges and has specific requirements, making conventional accounting systems unfit for this industry.  

Accounting software for hospitality, specifically for hotels, needs to be powerful enough to handle the influx of data hotels generate on a daily basis, and then extract insights from these data to make strategic business decisions. 

1. Dashboard and reporting  The reporting tool is essential in showcasing daily rates, occupancy levels, seasonal trends.

Cut night site lighting. “Depending upon how your site lighting is operated and circuited, you can create an ‘economize mode’ for overnight when the site is at its lowest occupancy. Keep perimeter site lighting on around your property and all entrances and main drives lit.

 Replace older lighting with LEDs. “Memorial Sloan-Kettering Cancer Center chose LEDs to replace existing lighting in a parking garage open 24/7, halving the garage’s power consumption. Meanwhile, Mediapolis Community Schools in Mediapolis, IA, also embarked on a retrofit of LED exterior lighting.

Implement a sustainable facility design plan. “Sustainable design is more attainable and affordable than it’s ever been, especially when you think in terms of years instead of days and weeks. It’s also worth noting that sustainable design is very well favored among the public, which is an extra incentive for companies interested in reinforcing their reputation as socially responsible and environmentally concerned

In some cases, the reason is that hotels are unaware of the various technology available that can assist them in these areas. In other cases, it's because the attitude towards spending money and/or time on technology is still rather reserved.

Visualize supervisors finding out that a room is ready to be inspected the moment the housekeeper has finished cleaning it. Imagine being able to know exactly how long a housekeeper took to clean a room and whether the quality of work meets the hotel's standards. Perhaps, you want to be able to know exactly who is fulfilling a guest request when it comes in, and the status of progress? Or you want to find a guest's bags without having to visit all 5 rooms that are being used for storage? Or maybe you want to be able to track how your preventive maintenance is going.

The great news is that there are already technology solutions out there readily available to do these actions for hotels.

Even though keeping up with the modern developments in IT sector is crucial for the success and competitiveness of a hotel, it is usually very hard for new technologies to be accepted and implemented.

On the example of hotel property management system (PMS) and comparison between features of its older desktop-version and new web-based programs, this research aims at finding out at which stage and how effective is usage of cloud technology in hotels.

Constant innovation in hardware, software, and network developments and applications means that only dynamic organizations that can respond efficiently and effectively to these innovations, will be able to outperform their competitors and maintain their long-term prosperity.

Shortly after the initial wave of tweets from Gates and Musk’s accounts, the accounts of Apple, Uber, former President Barack Obama, Amazon CEO Jeff Bezos, Democratic presidential candidate Joe Biden, hip-hop mogul Kanye West, and former New York City mayor and billionaire Mike Bloomberg, among others, were also compromised and began promoting the scam.

It’s unclear how widespread the operation is, but it appears to be affecting numerous major companies and extremely high-profile individuals. That suggests someone, or a group, has either found a severe security loophole in Twitter’s login process or third-party app or that the perpetrator has somehow gained access to a Twitter employee’s admin privileges.

The benefits of using event management software It can make your life easier The main benefit of using such solutions is that they can help you maximize registrations, while minimizing the resources that may otherwise have been needed. Once you’ve set up an event on your chosen software, then you should just be able to press go and let it get on with things – leaving you to concentrate on promoting the event. If you’re running multiple events, or a regularly occurring event, then this can be particularly useful. Saves time needed for manual processing Good solutions will help you automate most processes. They will offer features like registration tracking, payment processing and also tools that can aid audience engagement. You’ll be able to grab a quick snapshot of what’s happening, who’s registered, who’s paid, who went on to attend and more. Plus, you’ll have an easy way to track how much money an event is bringing into the business. It will save time for your communication sequences too. With just a few clicks you should be able to send out tailored emails, including “thank you for attending” messages to those that made it and “sorry we missed you” to those who didn’t. Aids professionalism and the overall experience A further benefit is that it can make the management of the process feel that much more professional. The whole experience should run more smoothly. Nothing should be missed, which you can easily risk with a manual system. The payment of any monies can also be managed more easily and you’ll have the ability to manage multiple events easily. Can help increase engagement Engagement is at the heart of all marketing. It needs to start long before an event takes place and be supported and encouraged during and after. Good event management software will provide tools to aid participant communication at all stages. It will also give you the ability to see and analyze the global picture of your overall engagement levels. Supports targeted activity Marketing is at its strongest and most effective when it is highly targeted and tailored to an individual. (The key principal of account based marketing). You can use specialist solutions to tailor your event and all associated marketing activity. For example, by creating unique guest lists and email lists, and sending out targeted emails to those different attendees using certain parameters. A holistic approach Overall, event management software can act as a hub, holding together all elements of the event’s process. It can help keep everything connected, from the agenda, to speakers, any sponsors and the attendees.

What is New Distribution Capability (NDC)?

NDC aims to transform the airline industry by addressing the current limitations in distribution

What is NDC?

It works with a variety of amenities such as restaurants, travel desks, spas, minibars and much more. It comes with unlimited built-in POS System terminals.

Hotelogix lets you settle payments through different modes. It accepts multiple currencies, processes credit cards or generates bills directly to the company.

Allowing management to gain greater control of all departments by merging operations together, like Housekeeping POS, Front Desk POS, etc.

The hospitality industry is moving toward more automated check-in systems

“Customers are used to A.T.M.’s at the bank instead of tellers, checking in for airplane flights online, and they are now looking for that same efficiency when they arrive at a hotel,” Mr. Craig said. “No one wants to wait in line for the front desk anymore.”

an upset customer posting to Twitter, Facebook or TripAdvisor can easily share bad impressions with a wide group of people.

Hotels can use iPads as "floating front desks", offering guests mobile services like check-in or check-out. iPads could even be employed as support work stations to reduce demand peaks.

Hotels can use iPads as "floating front desks", offering guests mobile services like check-in or check-out. iPads could even be employed as support work stations to reduce demand peaks.

Benefits for the user: Additional hardware and installations in the hotel are unnecessary as the sole requirement is an Internet browser.