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tcale003

Party, event planners lose business over coronavirus pandemic - 0 views

www.usatoday.com/...5024152002

loss event future pandemic

shared by tcale003 on 25 Mar 20 - No Cached
  • Natasha Miller expected her San Francisco event planning company to organize more than 600 events this year, basking in the glory of previous corporate parties planned for corporations such as Google and Yelp.
  • As more cases of coronavirus are confirmed globally, Entire Productions feels the crimp caused by the outbreak as her clients are “pulling the plug” on contracts.
  • four to six more weeks of cancellations.
  • ...11 more annotations...
  • organizers are canceling or postponing events throughout the country because of the outbreak of COVID-19.
  • which has 10 full-time employees, suffered a loss of more than $15,000 in the past month alone.
  • Smaller-scale event planners also feel a high level of uncertainty.
  • “None of this is going to allow us to make up for the lost revenue and growth,” she said. 
  • “My prediction is that my business will make 50% less of what it expected to do, if not less.”
  • 'No Income at all for this month'
  • The event planning business generates $325 billion of direct spending in the USA and helps support more than 5.9 million jobs with $249 billion of labor income, according to an Oxford Economics and Events Industry Council study in 2018. 
    • tcale003
      tcale003 on 25 Jun 20
       
      An event company in San Francisco was planning over 600 events this year. As the Covid-19 pandemic has spread globally, many clients have canceled or postponed their events. Organizers are predicting that their businesses will make 50% less than what is expected if not less.
  • organizers are canceling or postponing events throughout the country because of the outbreak of COVID-19.
  • “My prediction is that my business will make 50% less of what it expected to do, if not less.”
  • which has 10 full-time employees, suffered a loss of more than $15,000 in the past month alone.
  • anonymous on 25 Mar 20
     
    With Covid-19 crippling businesses everywhere, event planning companies are no exception. With gatherings more than 10 people, being postponed or cancelled, most events and concerts have been cancelled. With contracts, deposits paid for, and purchased tickets, event planners are struggling to stay afloat.
mannypjr

How Restaurants Can Minimize the Impact of COVID-19 - 0 views

sevenrooms.com/...restaurants-minimize-covid-19

restaurants

shared by mannypjr on 31 Aug 20 - No Cached
  • This article presents strategies and tips to help restaurants minimize the revenue impact of the coronavirus, and for driving new revenue where possible.
  • make your restaurant as clean as possible.
  • Send a message to your customers that your restaurant is a haven from what’s outside.
  • ...9 more annotations...
  • Lower rates of walk-ins and new bookings mean that you should plan to overbook more than usual.
  • Stay on top of stimulus options
  • Analyze POS data for food cost savings
  • In general, make sure your team has a plan in place for dealing with a sick customer. Protecting your employees and making the other customers feel safe remains your number one priority.
  • Partner with nearby restaurants
  • Even if diners end up going to restaurants less frequently during this period of social distancing, they might still come together for notable calendar events, such as Easter, Passover, Mother’s Day, Graduation celebrations, and so on.
  • Market your restaurant as a safe place to gather.
  • Engaging your regulars is going to be critical during the coronavirus. These are the people who probably already see themselves as part of your community.
  • Offer your community a safe place to come together, get to know them, serve them. You will inscribe a place for your restaurant in your community’s shared history.
  • mannypjr on 31 Aug 20
     
    This article is about how restaurants can use new and creative ways to minimize the impact of COVID-19. Specifically it gives some great ideas and context around cleanliness, flexibility in reservation policies, identifying cost saving opportunities, and unique ways of driving revenue.
mannypjr

Resy's response to COVID-19 - Resy | Right This Way - 1 views

blog.resy.com/...resys-response-to-covid-19

shared by mannypjr on 31 Aug 20 - No Cached
  • Resy has committed to providing 100% relief on all fees and billing (effective beginning March 9) now through the end of June.
  • Resy has added a module to restaurant pages on Resy.com that links to restaurants’ current revenue streams.
  • Resy has also compiled map-based lists in many major markets of Resy restaurants that have shifted to takeout and delivery options,
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  • Resy’s reservations ticketing feature allows restaurants to package ‘takeout meals’ for their guests to book online.
  • mannypjr on 31 Aug 20
     
    This article is about how Resy's reservation platform has been addressing and redirected restaurant needs during COVID-19. It has specifically made adjustments in offering relief on fees and billing, aggregating resources, and highlighting takeout/delivery options.
Lymaris Collazo

EventTow Online service booking for Event Management Wedding Planning - Everything Expe... - 0 views

everythingexperiential.businessworld.in/...05-10-2020-328149

technology hospitality hotel software wedding planning service booking event management

shared by Lymaris Collazo on 10 Oct 20 - No Cached
  • Event Tow, the one-stop Android application and website for event management & wedding planning, announced its launch today. With a sharp vision of solving age-old problems of event planning through AI, the company is targeting to change the way people plan their events & weddings. Using the EventTow app, customers can easily book all their events and wedding needs online. The EventTow app is the first attempt to provide customers seamless booking experience through transparent availability for venues/artists/DJs/makeup artists/salon services/birthdays/caterers, etc. at the best prices. Now, from the comfort of their homes, users can book vendors for different events as easily as they buy products online. For vendors, Event Tow offers year-round opportunities and a superior reach to millennials for events in all categories‐ from big fat weddings to corporate parties.
  • Event Tow also provides concierge services and helps the customers and corporates to make their events and wedding planning hassle-free and smooth. The app has bridged the gap between consumers and businesses by collaborating with large salon chains and hotel chains and offering their services directly to the clients.
  • To ensure safety and hygiene during the pandemic, Event Tow requires its vendors to maintain social distancing norms and other best practices such as wearing masks and sanitization. The app enables customers to organize their events safely without taking the risk of going out.
  • Lymaris Collazo on 10 Oct 20
     
    Another Article about how Covid-19 has affected the industry. In this one in particular, is about an application that can be accessed by Android phone or website called Event Tow. With this new app that was inspired in millennial technology and Covid-19 pandemic, the customers can book events from the comfort of their homes and/or office. I believe this could be another example like the Smart-bar
kcres007

Ziosk sees future momentum after restaurant tech thrived before widespread COVID-19 shu... - 0 views

www.bizjournals.com/...ziosk-covid-19.html

ziosk future hospitality restaurant tech food emenu

shared by kcres007 on 13 Oct 20 - No Cached
  • Ziosk’s restaurant products became increasingly popular after the coronavirus began to spread in Kirkland, Wash., said Baum, co-founder.
  • The Dallas company’s touchscreen technology enables remote ordering and other features, and that’s in demand when social-distancing suddenly becomes more important.
  • While the company hasn’t escaped the pressures of the coronavirus, it’s been able to make its case about the future in the restaurant industry and how social-distancing will make its products in-demand over the longer-term. That’s continued to stir interest in the sector and beyond.
  • ...2 more annotations...
  • Even before the pandemic, Ziosk, while not a consumer brand-name, has attracted big-time customers. On its website, it lists such partners as Olive Garden and Yardhouse. The company provides devices that let customers pay at the table, get access to digital games and see restaurant promotions, along with other services.
  • And now, restaurants are beginning to open again, even if under limitations in some parts of the country.
  • kcres007 on 13 Oct 20
     
    The Ziosk products were popular before COVID19 but have now increased in popular after the spread of the virus. It allows for social distancing by ordering through the Ziosk that sits at tables in restaurants like Olive Garden, helping to minimize contact between the guest and the server.
nbakir

The New Hotel Stay: Welcome Back - 0 views

facilityexecutive.com/...he-new-hotel-stay-welcome-back

hospitality

shared by nbakir on 07 Oct 20 - No Cached
  • For hotel executives seeking to survive (and thrive) in a post-COVID-19 world, there are practical solutions—both short-term and long-term—that can add joy back into the hotel guest experience.
  • They require the designer to really understand how users will move into and out of these spaces and interact with them.
  • Immediate fixes, such as six-foot spaced tape on the floor and acrylic panels at check-in, are both inelegant and temporary.
  • ...9 more annotations...
  • designers must become leaders in finding creative, hygiene-driven solutions with attractive, budget-conscious, non-porous, non-transmitting and sustainable materials for future crises
  • the guest could experience a physical cleansing with UV-C light (400–470 nanometers (nm), an antimicrobial against numerous bacteria) as well as a metaphoric one, an abstracted feeling of rebirth and joy due to the use of art, music, lighting, and planting.
  • The UV-C light fixtures that can be programmed to activate when a guestroom, elevator, cab or corridor is unoccupied may soon become standard design practice
  • As hotel operators navigate the new normal, expect to see innovations in hotel welcome packages. Especially with limited staff, hotels will need to rely on visual cues that indicate and reassure cleanliness.
  • A brightly-colored seal on the room’s exterior door or towels wrapped in clear wrap to show items have been cleaned and hygienically packaged
  • next phase of guestroom should integrate separately-zoned HVAC supply and return HVAC systems, which have the ability to immediately evacuate air from infected rooms. To make the guestroom bathrooms ideal for privacy and infection control, restroom exhaust systems should be inspected and made to filter out air continuously.
  • Guestrooms worldwide are shrinking because space is expensive, which presents a challenge to designers looking to optimize already small spaces in line with social distancing guidelines.
  • Technological improvements to touchless entry doors, smart HVAC systems, and room lighting will occur, as information will now be imparted to the guest via phone or touchless television system. Smart spaces are not a new trend. In fact, a MarketsandMarkets™ report reveals the global smart home market size is expected to grow from $78.3 billion in 2020 to $135.3 billion by 2025. As more and more consumers rely on smart devices and sensors like Alexa and Google Nest, hotel businesses will need to adapt the same contactless technology solutions to their guestrooms and common spaces.
  • Elevated experiences to increase joy might include innovations in higher-end materiality, comfort, spa-quality guest baths, interactive workout systems, in-room workout equipment, and elaborate mood lighting systems. In the manner of the guest experience, the hotel needs to remain a peaceful, calm, and safe alternative to the more urgent, chaotic world outside.
  • jwilc019 on 07 Oct 20
     
    This article addresses how hotel design must change to be successful in a COVID/Post-COVID world. The emphasis the last few years has been on meeting spaces and smaller square footage in guest rooms, but with social distancing those wonderful new high-tech meeting spaces are empty. More guests are having to use their hotel rooms as a place to sleep, socialize, be entertained, and even work out. First impressions are crucial in all aspects of life including hotels meaning adding things like UV-C- lights can help to make guests feel safe and rejuvenated. Also we must redefine the guest "room" experience, such using Smart technology and intelligent room design.
  • nbakir on 18 Nov 20
     
    Staicoff (director of Oculus Inc.) stated that the covid-19 epidemic emerged as altering the settings of multiple organizations from healthcare facilities to the corporate ambiance. The designers created various changes in hotel infrastructure to meet the criteria of social distancing in the pandemic. Recently, the AEC (Architecture, Engineering, and Construction) business elevated to provide technical and innovative solutions to control the spreading of infections with physical distancing. Also, the emerging AEC technologies encourage check-ins and elevators of the hotels to be compatible with smart solutions. The intervention of "Zone of Calm" and UV-C light impresses the guest to ensure that the hotel is reliable, safe, and caring. UV-C light is an antimicrobial technology with a unique fixation of light, music, and art to influence the people. The describe that multi-use facilities (housekeeping, room service, laundry, remote control, menus) have been eliminated for safety features. Visual indication facilitates cleanliness in diverse settings. The coordination of hotels with hygienic corporations enhances responding protocols to prevent infection. The structure of guestrooms are preferred from the perspectives of reducing OA (outside air) and EA (exhaust air), but the approaches are costlier practices to meet the demands of the pandemic. The intervention of "separately-zoned HVAC supply and return HVAC systems" acts as a filtration tool to remove EA from infected rooms and control the spreading. Usually, guestrooms are created for multi-functional management, but the guidelines of the pandemic representing constructive and financial challenges. According to a report presented by Markets and Markets, the implementation of smart devices in the markets would double by 2025 worldwide. At a minimum, the materialistic quality is designed considering long-term goals with comfortable and mood elevated facilities.
bruss031

Vaccine mandates and restaurants: Arizona hospitality groups respond - 0 views

www.azcentral.com/...8265443002

hospitality restaurants Covid-19

shared by bruss031 on 12 Sep 21 - No Cached
  • The plan mandates that all employers with 100 or more workers must require COVID-19 vaccinations or weekly testing.
  • The president's plan requires companies to provide paid time off for employees to get vaccinated.
  • companies that are not in compliance could face fines of up to nearly $14,000 per violation, CNN reports. 
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  • Employees were given the choice of when to return to work. They were also required to get tested for COVID-19 weekly. 
  • When vaccines became available, Genuine Concepts held a vaccination event at Ladera Taverna y Cocina and encouraged all employees to get their shot.
  • Not all of these shots were given to Genuine employees, as the team extended invitations to other local restaurant and bar employees. However, a large percentage of Genuine's employees were vaccinated at the event.
  • "It's important because if we protect our employees, then it protects their families, our customers and their families, the vendors that go on site to our places and their families," Cramton says. 
  • bruss031 on 12 Sep 21
     
    After a recent announcement by President Biden, new mandates are being put in place requiring any U.S. employer that employs over 100 people to require vaccines within the establishment. This new action plan was developed in response to the widely spreading delta variant and is hopefully going to be curb the infection and hospitilization rates. Although many of the specifics have not yet been revealed, it can be assumed that organizations will be required to maintain current and up to date records of vaccine status for all employees for the coming future.
ldevaul

The Benefits of Hiring an Influencer for Hospitality Marketing | By Colin Hannan - Hosp... - 0 views

www.hospitalitynet.org/...4100855.html

social media hospitality pandemic COVID-19 influencers marketing hotel technology business tech travel

shared by ldevaul on 28 Sep 21 - No Cached
  • Influencers have been a part of modern hotel marketing strategies for several years now, and it could be argued that influencers have played a key role in traditional hotel marketing for many decades
  • Think of how The Ritz in Paris became synonymous with icons like Coco Chanel and Ernest Hemingway - who they've named their old world cocktail bar after.
  • Inspire an Established Audience
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  • The right influencer should match both your brand values and the values of your audience, bringing an already-established crowd of relevant consumers to your digital door.
  • The audience's goal is to use that influencer's experiences to guide and inform them as they choose their next getaway destination - positioning your property as the place to be.
  • Educate Your Audience
  • Hotel guests can't get enough of reviews - the more in-depth, the better. An influencer can provide the most detailed content about your brand and the guest experience you offer through high-impact channels utilising video, blogs and photography.
  • The best influencers are seen by their audience to be unbiased and objective, which puts them in a position of authority and trustworthiness when it comes to purchasing decisions.
  • People follow influencers and engage with them because they believe they have a wider range of experience to better understand the brand, products and services they are talking about, similar to a professional hotel reviewer.
  • influencer marketing actively builds trust in your brand.
  • it's an ongoing challenge for hotels and hospitality marketing departments to keep coming up with something fresh and exciting - something their audience wants to see.
  • Good professional influencers really shine when it comes to this side of hotel marketing strategies. Not only do they have a deep understanding of what their audience (and therefore your audience) is looking for and what resonates with them, they are also creative specialists in finding fresh and entertaining ways to deliver this content.
  • leveraging their creative expertise is not only rewarding in terms of results, but helps to avoid critical missteps that can happen in a marketing strategy. You'll get more engagement, avoid the kind of faux pas that can cost you, and drive followers and leads to your website and social pages.
  • COVID-19 has made social media more powerful than ever before
  • Instagram, a primary platform for many influencers, saw some of the biggest increase in terms of use, with 2020 projections showing 14% growth - an additional 3 minutes of time per user on the platform per day.
  • One of the best ways of leveraging these changes in user behaviour work for your hotel marketing strategy is to get an established influencer who understands you brand and already has a relationship with your target audience to work on your campaigns.
  • Influencer Marketing is the Edge Your Hotel Marketing Strategy Needs
  • ldevaul on 28 Sep 21
     
    This article discusses the benefits of utilizing influencer marketing to give your hotel/restaurant marketing strategy a more competitive edge. They noted that influencers inspire an already established audience and provide inspiration to followers to live more fully and "experience something out-of-the-ordinary." I learned that the key to a great influencer is finding someone who matches both your brand values and the values of your audience. They also discussed how influencers add authority and trust and how they are seen by their audience to be unbiased and objective. This puts the influencer in a position of great trustworthiness when it comes to purchasing decisions. The article also discussed how influencers help marketing departments by coming up with fresh and exciting content that their audiences will want to see. Lastly, the article touched on that since the COVID-19 pandemic social media has become more powerful than ever before. People are spending an additional 3 minutes on Instagram per day. The best way to leverage this new increased usage is to get an established influencer who understands your band and who already has a relationship with your targeted audience to work on your campaigns. Overall, influencer marketing is here to stay and if carefully researched you'll see a strong surge of engagement on your social media platforms.
teallemejia

How hotels are using technology to boost traveller confidence during COVID times | Decc... - 0 views

www.deccanherald.com/...during-covid-times-951095.html

hotels technology

shared by teallemejia on 28 Aug 21 - No Cached
  • hotels are incorporating a combination of cutting-edge technologies to improve customer confidence and mitigate losses
  • Technology features originally intended as novelties are becoming necessities during times when some people are wary of even stepping outside their homes.
  • the hotels associated with his group have tweaked the regular processes and activities to ensure that least human contact is required.
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  • while digital check-in & check-out is already a new normal, the company has also introduced technologies such as e-newspapers or magazines for the visitors.
  • From replacing tangible restaurant menus and paper in-room compendiums with scannable QR codes to contactless hotel check-in capabilities, almost every aspect of the hospitality experience can now be accessed through the push of a button on your mobile devices
  • tech tools are being deployed to provide remote access to front-desk, concierge and customer-service functions through chatbots or live-chats with on-property staff
  • The experts said virtual TV control systems are replacing traditional hotel TV remotes which are known to be an infection contamination risk.
  • teallemejia on 28 Aug 21
     
    The hospitality industry struggled to survive during covid, and they are still fighting by incorporating technology to improve traveler's confidence during this pandemic and still managing to make a profit for the company. They are using technologies to keep both guests and employees safe during this time. Technology features that used to be a bonus are now becoming a necessity in the hotel industry. As the hotel industry adopts to these changes, this is likely to be the new norm instead of eventually reverting to the old normal. This goes past digital check-in and check-out. New technologies are being used like e-newspapers or magazines for guests to use instead of picking one up in the lobby. This includes contactless payments, scannable QR codes for the restaurant menus and chatbots or live-chats with the on-property staff. These new technological advancements can allow a guest to completely skip the front desk and most human interactions all together if they chose to.
priscillamuniz

Top Technology Trends Improving Guest Experience in the Post-COVID Era | Hospitality Te... - 0 views

hospitalitytech.com/uest-experience-post-covid-era

shared by priscillamuniz on 24 Jun 23 - No Cached
  • from the pandemic’s restrictions, travelers’ needs have also evolved – more and more guests are looking for enhanced experiences to fit their post-pandemic expectations.
  • To meet these traveler expectations and differentiate themselves from the competition, hoteliers need to understand how technology, if implemented in the right way – from smart lighting solutions and building management systems to IAQ sensors and energy management tools – can help enhance the guest experience, as well as positively impact the bottom line.
  • Each year on average, hotels in America spend $2,196 per available room on energy alone. To combat this, hotels need to continue to find ways to help reduce energy consumption and also improve the guest experience.
  • priscillamuniz on 24 Jun 23
     
    The article discusses technology trends improving the guest experience in the post COVID Era. Such technology includes: control offerings in guest rooms, energy management and indoor air quality (IAQ). Hotels need to be willing to adapt to changing needs in the travel industry as it pertains to technology.
sydneywolfson

What is Contact Tracing? - 0 views

www.cdph.ca.gov/...COVID-19-Contact-Tracing.aspx

shared by sydneywolfson on 27 Feb 22 - No Cached
  • Contact tracing is a public health practice that health departments use to identify and notify people who have been exposed to someone with an infectious disease.
  • Public health workers reach out to these exposed people to tell them that they've been in close contact with an infected person and to give them information and support to help them keep themselves and their loved ones safe.
  • People who have tested positive for COVID-19 infection receive a phone call or a short survey by text or email from the health department, asking them who they may have exposed while they were contagious
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  • Your identity and health information that you provide to a contact tracer is always kept confidential. It will not be shared with anyone who may have been exposed. 
  • Anyone who was within 6 feet (2 meters) of an infected person for a total of 15 minutes or more within 24 hours is considered to be a "close contact."
  • sydneywolfson on 27 Feb 22
     
    This article talks contact tracing with Covid-19. Health care works will contact anyone that person has been in contact with via phone call or text to let them know about the exposure.
danakissane01

How your room-access bracelet might become a tracking device - 0 views

thepointsguy.com/...travel-wearable-devices

bracelet tracking device technology business travel tech hospitality

shared by danakissane01 on 31 Mar 21 - No Cached
  • Since 2013, the travel industry has been replacing easy-to-lose room cards and cumbersome, old-fashioned keys with room-access wristbands.
  • These wearable room keys can be worn in the shower, pool and ocean, and won’t get lost at the bottom of your bag or dropped on the ground. Some can even be connected to your hotel account and your credit cards, so you can seamlessly make purchases during your trip. But because of the COVID-19 pandemic, the uses for these bracelets and wristbands have evolved. Some are now capable of tracking your whereabouts.
  • Room-access bracelets, which function with a radio frequency identification (RFID) chip, first made a splash in the tourism sector when Disney’s MagicBand appeared at the Florida theme parks in 2013. Taking the place of a visitor’s admittance ticket and FastPasses, MagicBands also allow parkgoers to make on-property purchases and enable keyless entry for resort guests.
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  • Wearables debuted on the open seas in 2014 when Royal Caribbean launched its Wow Bands. Three years later, Princess Cruises debuted its Ocean Medallion technology. This wireless gadget can be worn as a bracelet or discreet pendant necklace, and it enables contactless boarding, keyless stateroom entry and onboard payments for everything from drinks to purchases in shipboard shops.
  • Now, instead of just making it possible to keep an eye on your kids while they’re having fun at a watery splash zone, these devices are now capable of keeping tabs on travelers who are quarantined due to the ongoing coronavirus pandemic. As part of Kauai’s so-called “enhanced movement quarantine,” six resorts on the Hawaiian island use a mobile app paired with a wearable surveillance device to ensure guests comply with a mandatory 72-hour quarantine upon arrival. Some properties provide the bracelets for free, while others charge guests up to $100.
  • The British Virgin Islands also mandate that guests wear tracking bracelets. Arriving passengers, including residents and citizens, must take a COVID-19 test at the airport and use a contact-tracing system on their phones linked to a government-issued wristband during a four-day quarantine before being tested again. The two required tests, the mobile contact tracing app and monitoring bracelet are provided at the visitor’s expense, costing approximately $175.
  • There are also environmental concerns. Most properties don’t reuse the bracelets. Chapur, of Le Blanc, said their beachfront resort uses plastic-free vinyl wristbands, but they still generate more waste than a keycard, which can be reprogrammed.
  • With more travel providers (and entire nations) turning to wearable technology in an effort to curb the spread of COVID-19 amongst travelers, we’ll likely see new innovations in the wearable space. A single device could become your room key card, a quarantine monitor, theme park pass and mobile payment device. It could even use biotechnology to monitor your health, like the buttons deployed by the Cayman Islands to help travelers enjoy a reduced quarantine period. But hopefully, these wearable devices will become increasingly comfortable, eco-friendly and more discreet, so guests and travelers aren’t easily singled out — and aren’t deterred from using the technology in future applications.
  • danakissane01 on 31 Mar 21
     
    This article explains how devices like Disney's MagicBand technology might become a tracking device during your vacation.
anonymous

Covid pandemic accelerating the shift from cash to digital payments - 0 views

www.cnbc.com/...-cash-to-digital-payments.html

tech technology hospitality Software business solution mobile

shared by anonymous on 07 Mar 21 - No Cached
  • The Covid-19 pandemic is expected to cause a drastic decline in cash usage due to the risk of contamination.
  • “Over the past six to eight months, we’ve seen the use of cash decline even further, and that’s a trend I think that we’re going to see continue,” said Jodie Kelley, CEO of Electronic Transactions Association.
  • The unprecedented surge in the demand for contactless payment has also led to outstanding performances for major companies offering cashless methods, such as Apple, Square and PayPal.
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  • Nearly a third of U.S. adults said they typically make no purchase using cash during a week, according to a study by Pew Research Center.
  • Millennials are the ones leading the charge toward a cashless future.
  • Despite the rise in demand for contactless payments, many states and cities in the U.S. have passed laws banning cashless stores.
  • Those within the industry maintain that the future of contactless payments remains promising.
  • anonymous on 07 Mar 21
     
    The article discusses the advancement of digital payments as a direct result of the pandemic. It discusses how cash use is on a steady decline as nearly a third of US adults said they typically make no purchases using cash. Lastly, it emphasizes on how Millennials are the ones leading the charge toward a cashless future and how the impact of the pandemic has led companies like Apple, Square, and Paypal to outstanding performances in the contactless segment.
anonymous

Effect Of COVID-19 On Hospitality Industry - Web Hosting | Cloud Computing | Datacenter... - 0 views

www.dailyhostnews.com/vid-19-on-hospitality-industry

tech technology hospitality Software business solution mobile

shared by anonymous on 13 Mar 21 - No Cached
  • Effect Of COVID-19 On Hospitality Industry
  • At a time when consumer confidence is at an all-time low, communication will play the lead role in re-assuring the guests of the safe environments at different hotels. Also, within the hotel premises, the way hotels empower their guests with increasingly relevant and timely information, will also hold the key to future.
  • Hotels will need to review their existing service offerings to adapt to the “new normal” and provide a touch-free experience to their guests when they arrive at the property.
  • ...7 more annotations...
  • Providing them with safety kits and eliminating the different touchpoints while serving the guests are the major needs of the hour.
  • Digital solutions that can identify touchpoints and ensure minimum physical contact among the guests and the employees at each point of contact will take the center stage.
  • The journey starts the moment guests/staff enter the property where a touch-less identification and mobile check-in is needed to avoid the long queues at the reception. Digital keys to access the rooms or elevators would be another aspect to avoid the physical touchpoint with the doors.
  • Smart devices such as sensor-based lights or gesture control features in washrooms can further elevate the touch-less ecosystem of the hotel
  • In spite of many solution providers working with the hotels to incorporate such offerings, the major challenge which the hotels face is to get their applications downloaded onto the guest’s devices.
  • Besides engaging guests at the premises based on their locations, Proximity Marketing can enable the hotels to notify them regarding any violations of the allowed number of people in a surrounding area, information about room-service delivery, or even informing them if their room is ready to check-in.
  • Reviewing and updating standard operating procedures, upgrading towards cloud-based platforms should be a standard for the hospitality ecosystem.
mcont036

Sabre teams up with BYHOURS to distribute hotel microstays and support the recovery of ... - 1 views

www.inforney.com/...21-5c85-9e0b-3f6284a3a689.html

Technology hotel hospitality mobile

shared by mcont036 on 27 May 21 - No Cached
  • Under the agreement, hundreds of thousands of travel agents using Sabre's global distribution system (GDS) will have access to BYHOURS' content, significantly increasing the distribution reach and potential revenue opportunities for BYHOURS and hoteliers across the world, while providing travel agents access to the relevant content that their customers demand.
  • This distribution agreement comes at a key moment for the global travel industry, as COVID-19 has generated an increased need for microstays whether for business, local leisure staycations or stopover travel.
  • In today's challenging times, synergies for constant improvement and the ability to offer optimal solutions are indispensable.
  • mcont036 on 27 May 21
     
    Sabre Corporation has teamed up with BYHOURS, the leading international platform for hotel microstays, in order to provide Sabre's agency community the ability to sell rooms by the hour through BYHOURS' Sabre Red App. Travel agents using Sabre's GDS will now have access to BYHOURS' content in order to meet the new demand for microstays from buyers who want more options with regards to their stays. This agreement comes as the hospitality and hotel needs have shifted due to COVID-19 conditions that include needing to work and meet remotely and has increased interest in leisure staycations and stopover travel. Customers have the ability to select check-in time, length of stay and pay the time they use the rooms. BYHOURS is headquartered in Barcelona and has a second office in Mexico City which serves as the hub for Latin America and the U.S. The agreement with Sabre reinforces their objective to open up the North American market.
kristenagosto21

Nine High-tech Solutions to Explore in the COVID-19 Era - Event Marketer - 0 views

www.eventmarketer.com/...-budget-for-in-the-new-reality

event solutions Technology hospitality

shared by kristenagosto21 on 17 Jan 21 - No Cached
  • In fact, in a survey of our audience, 96 percent of respondents said their agencies shifted products and services due to the impact of COVID-19.
  • 67 percent said they are focused on new virtual event services, 24 percent said they’re developing new medical-grade products, four percent said they’re specifically exploring on-site tracing technology (more on that in a bit), while the remaining 50 percent said they were exploring “other” new areas such as touchless modifications to on-site technologies and appointment-based experiences. Overall, 35 percent of respondents reported that COVID-focused products and services currently account for 50 to 75 percent of the overall business.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • ...9 more annotations...
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • ting events and helping offices and other businesses reopen and maintain key social distancing protocols.
  • supporting
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • n addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • players
  • social
Lymaris Collazo

Touchless Digital Menu System For Restaurants Launched - 0 views

www.prnewswire.com/...urants-launched-301063579.html

technology Hospitality hotel software business Tech travel solution menu system restaurants

shared by Lymaris Collazo on 19 Sep 20 - No Cached
  • The Interactive Firm, a premier provider of full-service social media marketing and guest reputation management services today, announced the launch of MyMenusOnline, its new touchless digital restaurant menu system.
  • With MyMenusOnline restaurant guests simply scan a tableside QR code or NFC tag to view the restaurant's menu on their own mobile device. The system is meant to replace traditional printed menus and eliminates concerns in potentially passing germs between in-house dining guests handling the same menus.
  • MyMenusOnline is managed and updated by the restaurant via any mobile device, tablet or desktop PC. All changes are pushed out to consumers in real-time, ensuring "daily specials" are always up to date.
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  • MyMenusOnline is 100% web-based and mobile optimized and there is no need for any app download.
  • Guests can also save restaurant menus to their mobile device home screens for future access.
  • "According to a recent COVID-19 report published by the  National Restaurant Association, restaurant operators that are getting ready to reopen will need to consider how they operate under much stricter sanitary guidelines," said Vallauri. "Some industry experts are calling for one-time-use disposable menus, which is sure to increase the operating costs for restaurant owners. With MyMenusOnline, we take that cost out of the equation."
  • Lymaris Collazo on 19 Sep 20
     
    Consumers behaviors have changed due to Covid-19. They demand more sanitary practices on places. One of the things of the 'new normal' lifestile is e-menus. The Interactive Firm has launched MyMenusOnline which is a touchless digital restaurant menu. With MyMenusOnline consumers simply scan with their phones a QR Code to view the restaurant's menu. Besides the digital menu presented by the professor in the discussion, this could be the future of menus in restaurants.
kelseybarton

Coronavirus - Considerations for Hospitality Accounting | PKF O'Connor Davies - 2 views

www.pkfod.com/...ons-for-hospitality-accounting

hospitality accounting

shared by kelseybarton on 24 Sep 20 - No Cached
  • kelseybarton on 24 Sep 20
     
    (1 of 2) PKF O'Connor and Davies published an article at the beginning of the pandemic laying out how important hospitality accounting is and what accounting teams need to be cognizant of during a time that is very uncertain. The article states, "The COVID-19 pandemic has resulted in substantial volatility in the global economy. The coronavirus outbreak has had ‒ and will continue to have ‒ an adverse effect on the results of operations of those companies operating in the hospitality and tourism industry." The article warns that as more information emerges about the disease, the industry will continue to be impacted in everyday decisions and operations. The article also states, "a company's management should be considering the possible effects on future results of operations, cash flows, and financial condition," along with many other important operating items. A business owner needs to be concerned with the "going concern" and making sure that they can keep their financials stable enough to continue business. Businesses also need to worry about the effect of the closure on their long-lived assets and being able to continually comply with loan and mortgage covenants. While many businesses are relying on the ability to work from home, the hospitality industry needs to make sure they are taking a look at internal controls over financial reporting as well. Finally, businesses need to be thinking about the future and subsequent event disclosures.
  • kelseybarton on 24 Sep 20
     
    (2 of 2) We are in very uncertain times right now with the Covid-19 crisis. PKF is making sure businesses are looking at the bigger picture and considering their businesses as a whole, while also taking into consideration what a business may need to do to preserve operation for the future. Unfortunately, the hospitality industry has been devastated because of the effects that the virus has had on the economy and many businesses have had to close their doors. Other businesses have gotten very creative in the way they are functioning, and if businesses can continue to adapt and introduce new ideas, they may be able to settle their accounts and make it through this terrible time.
ghoafat

What hotels need to consider before ramping up marketing efforts | PhocusWire - 0 views

www.phocuswire.com/keters-recovery-considerations

shared by ghoafat on 17 Jun 20 - No Cached
  • ravel having the unenviable distinction of being one of the hardest hit. And yet, as an industry, travel has always proven resilient in the face of unprecedented national and global crises, and it will continue to do so.
  • All have faced cancellations and dramatic reductions in demand, and this has caused many to reduce or altogether suspend advertising activity in affected regions.
  • it will manifest first in the reinstatement of certain marketing and advertising activities.
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  • When it comes to this pandemic, timing is everything
  • The earlier you start showing that you are there for your customers during their time of need, the more likely they will keep you top of mind to return to you as business returns to normal.
  • For businesses and properties that have remained staffed throughout the crisis and are ready to receive travelers immediately, earlier ignition of marketing efforts will make sense. On the other hand, those that furloughed employees will have to ensure that they’ve properly reinstated and ramped up operations before aggressively seeking new bookings.
  • Are you only able to ramp your marketing spend back up if you can do so at the same profitability level to which you’d become accustomed pre-pandemic? Or are you looking to get business flowing again even at a temporarily lower profitability rate?
  • For some brands, getting customers re-engaged with their brands, even at a near-break-even rate, will be worth the effort,
  • Countries where COVID-19 struck hard more recently will see later recoveries, with the United States likely being one of the last to reopen fully for travel.
  • Again, the ramp-up of activity will, in all likelihood, follow a pattern similar to the regional turn-off of campaigns
  • When demand spikes again, the need to shift share will be greater than ever. In ramping activities back up, the first thing brands should consider is staying active on their social channels. This is an audience who are predisposed to the brand and have a higher likelihood to engage.
  • Beyond that, travel brands should also be looking internally to determine what improvements can be made now to improve ROAS in the future. This time adds a unique opportunity for brands to experiment with different advertising methods that they wouldn’t typically try.
  • ghoafat on 17 Jun 20
     
    This article talks about the hotel industry and the inside scoop on their efforts to getting back out their and marketing themselves after COVID-19. There are a few things they need to consider while they are beginning to strategize their plan. One of them is timing. If the company remained staff, then they may begin marketing faster than those that furloughed employees. In that case, they may need to get that together before they invest in marketing. Another item to consider are their goals. Companies must think about what they can afford. They need to think about if they are able to have some leeway and able to take things slower, even if it means breaking even for a while or does your company absolutely need to be at the same profitability level pre-pandemic? Another consideration would be regions. Certain regions were hit harder than others. Therefore, recovery will be by a case by case basis. Some regions will be able to market and get back to business faster than others. Yet another consideration is channels. This refers to social media and other types of media in order to market. Travelers follow many travel pages on social media, therefore this should be a priority when trying to ramp up customer traffic again. All-in-all, the travel and hotel industry will make a comeback. Although it will be a slow comeback, the industry will prevail just as it has before.
cmick006

COVID-19 Sanitization and Social Distancing Technology for Hotels - 0 views

lodgingmagazine.com/istancing-solutions-for-hotels

shared by cmick006 on 14 Jun 20 - No Cached
  • cmick006 on 14 Jun 20
     
    New technologies are helping hotels with ways to open up after Covid-19: Tablets with thermal imaging cameras, UV light sanitizers that guests walk-through, touchless F & B ordering & touchless tipping apps, and social distancing for pools & beaches. All of these innovative ideas and many more will be needed if there is to be a reopening of hotels and if the reopenings will lead to a sustained resurgence in room occupancy. Guests will expect hotels to offer them reasonable health safety measures and hopefully, these new technologies will help them do just that.
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