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In the video we had about e-wastes, people cannot really know where their dumped devices would be and most of them are not really care about recycling. This new ATM can collect used devices directly from users and the company which is doing this is definitely certified by government which will follow the laws and recycle them. This machine eliminates the possible that people just dump the devices, because they will be motivated by the value of recycling;. This is not really a cutting edge technology, but the meaning of this is that it can increase the percentage of e-wastes recycling.

I think it's pretty sad to see that people would try and take advantage of such a wonderful environmental and economic system. Asides from now being able to turn in your cell phone for monetary value and recycling purposes, you can also donate your used to battered women shelters, I have done this before. Although, the phone would not fully work if there was no service provider, women would still be able to make emergency phone calls should they have to.

Technology in the Fast Food Industry, McDonald's Big Mac ATM is free, short-term and Customers friendly. This new method of dispensing food to the public is convenient and it help improve guest experiences versus in store production

McDonald's has consistently been "beaten to the punch" by its competitors regarding the use of technology in its restaurants, and it has shown in an overall 10.4 decrease in foot traffic from its peak. In a cross-promotional attempt to advertise its new menu offerings while connecting with a younger (i.e. Millenial) market to show off their increased technological offerings (e.g. mobile ordering, digital smart menu boards, self-service ordering kiosks, and even delivery), McDonald's set up a Big Mac vending machine in Boston's Kenmore Square that dispensed burgers in exchange for a video posted to the consumer's twitter account. This multi-facted marketing technique allowed them to deliver their tech-driven message to potentially several hundred new consumers for every burger that was dispensed. This is a highly cost-effective marketing strategy that will allow McDonald's to focus its resources on continued development of the tech solutions that the event is aimed at promoting.

This article discusses how self-service POS systems are now under fire from the ADA for not being accessible to people with disabilities. Most of the lawsuits have claimed that the problems with these systems are 1) they are mounted too high or at angles that are inaccessible for people in wheelchairs, 2) they do provide captions for those with hearing disabilities, and 3) they do not provide tactile feedback for those with visual disabilities. The ADA provides guidance for different types of technology, such as ATMs and vending machines, but has not provided such guidelines for these new POS systems. Because of this, the courts are having difficulty determining how to better enable these POS devices to work for those with disabilities, having to determine what to do for each individual device. Furthermore, these lawsuits pose a big risk to these companies. Businesses need to better evaluate their POS devices in order to make them more user-friendly for all individuals.

The article, Impact of Individual Differences and Consumers' Readiness on Likelihood of Using Self Service Technologies at Hospitality Settings states that the use of self-service technology is a rising trend across the board. Major hotel chains, resorts, casinos are implementing software that can remember customers, their information, and go beyond current human levels of service performance. However, not everyone is ready for this new age of self-service technology. In their study, the authors explored influential factors related to individual differences and customer readiness on the likelihood of using self-service technologies. Findings supported technologies such as pay-at-the-pump, online travel purchase, ATMS, and other services that have been around for years were highly accepted. On the contrary, new services such as ordering food over the phone and Internet kiosks in bars were preferred by less than thirty percent of respondents. Within the hospitality industry, customers may perceive new self-service technologies as positive but may choose not to use them if they do not understand it or see no clear benefit from it.  To summarize the results, people may just not be ready for the self-service take over. Especially in the early stages, hospitality companies would need to have an employee standing by the new self-service technology to assist customers with their needs. Although a well used self-service system could generate a new revenue stream, particularly when concerning the younger generation, it is essential that managers take into mind the overall level of consumer motivation and readiness to embrace it,

This article talks about companies transitioning to multifactor authentication as an added layer of protection of cybersecurity.

This is an interesting article mentioning how airline industry goes green. Air France and Airbus combined the latest Bio-fuel and air traffic management technologies and reduced CO2 emissions in half. Furthermore, Continuous Descent Approach (CDA) is becoming more widespread as a way to reduce fuel burn. It requires significantly less engine thrust and less fuel burn. These green bio-fuel and CDA strategies might make airline companies as sustainable and valuable chains.

1. IT The hot-button issue within the realm of hotel-information technology is mobile and cloud technology.A company could have tens of thousands of smartphones or laptops in the field at any given point-each a potential gateway to hackers and other criminals. To the problem the core principle is to provide end-to-end data protection with looking at cost and benefit and how it's supports the business. 2. Terrorism Ironically, one of the main reasons terrorism tops the list is because it has become less of an issue in recent years.Hoteliers need to keep their staffs and travelers mindful of possible threats, but they don't want to scare them. 3. Skimmers A related threat is that of "skimmers," or devices that catch credit card numbers when consumers use them for payment.The best prevention measure is to have an investigative team or third party on hand and making that known to employees. 4. Liability and insurance fraud These two related issues can double, triple, quadruple and quintuple corporate insurance premiums in the blink of an eye. The advisement is hoteliers to educate themselves on the issue, consulting with an attorney, if necessary. 5. Security as taboo "Security" still is something of a taboo in the global hotel industry.Hoteliers need to do a better job of "turning on the light" by talking about security openly and regularly at staff and association meetings, and hotel executives should insist their GMs make security a priority

1. ITAccording to the article, most mobile devices that are used for business are unprotected. Meaning that the devices if the device even have a password and if it does the password is not very complex. There could be thousands of employees accessing company information via the cloud through unprotected smart phones or other mobile devices. This could organizations at risk to hackers and other criminals  2.  TerrorismAlthough terrorist threats are less of a concern nowadays, that does not mean hotel managers should discontinue stressing the importance of security within their establishments. Keeping employees aware and diligent can prove to be a delicate assignment but it is a necessary of part of maintaining a safe work environment in the twenty-first century. 3.  SkimmersSkimmers are devices that steal credit card numbers when consumers use them for payment. Unfortunately, it is most commonly an employee on the inside who is committing the crime.  A third party investigation team will be needed to prove who is stealing from the establishment.  4. Liability and Insurance FraudCombined, these two issues could sky rocket a company's insurance costs through the roof. It is crucial that hoteliers be aware of the legal system and educates themselves on issues concerning liability. Both patrons and employees alike could potentially file claims against an establishment and entitlements can quickly get out of hand.    5.  SecurityDespite the best security measures, there is always the possibility of unforeseen danger. This fear of the unknown is a concern for hotel workers. To confront this fear of the unknown managers must regularly and openly discuss security with employees.  Security should be held as a top priority. 

This article discusses five main concerns brought on by the current state of hotel security. I must say that some of this information surprised me. Something that especially surprised me was learning that mobile devices that are used for business hardly use passwords. The article states, "Amplifying the problem is the sheer number of devices, he added. A company could have tens of thousands of smartphones or laptops in the field at any given point-each a potential gateway to hackers and other criminals." This piece of information is very unsettling to me. How could such valuable information not be protected? The article suggests the solution to this problem is PCI DSS. Terrorism as number two on this list also surprised me because that is not something that would first come to mind for me. The article states that it is ironically on the list for becoming less of an issue. I suppose this reminds hoteliers to never let their guard down when it comes to issues of safety and security within the hotel. However, "skimmers" and liability on this list does not really surprise me. The article suggests that hoteliers be educated about these issues to protect the hotel against them.

Proximus Mobility a hyperlocal proximity marketing was recognized as one of the top 10 innovative technology companies in Georgia. This new technology is not only improving the marketing and advertisement of new products and services in the industry, but also is putting Georgia on the map. Proximus Mobility is a location based proximity marketing software that provides advertisements in a relevant high value digital content to consumers' mobile phones when they are near the point of sale.

This article, posted on the Visa website discusses how McDonald's UK plans to implement a new type of payment method for customers. This "cash free" payment methods allows for customers to use only debit or credit cards and pay up to 15 euros. Visa states that it is a quick and easy way for customers to purchase a coffee or lunch at a fast food establishment. As stated in the article, this form of payment helps companies save money with regards to operating costs and improves risk management because less cash is available at the restaurant. In my opinion, I believe this is a quick and convenient way for customers to get in and out of the restaurant - which is essentially what a fast food establishment caters to do. The down side of this new hardware addition to McDonald's is that it may reduce the amount of jobs in each store because the computers will be able to do the work, humans once did.

To me this is just a given. Of course contactless payments are going to increase. They already are especially in big cities where everyone is always on the go. I know that I barely ever have cash on me. I end up having to run to an ATM. Paying with cards is the easiest and an fastest way of paying for things.

I agree with both comments. I just wonder why they cap the amount to £15, which converts to $19.25. Is that to encourage individual transactions? To clarify, the only thing I can think of is they are trying to discourage people from purchasing for others. But that doesn't really make sense since the purpose of contactless payments is increasing convenience for the customer who wants to make on-the-go purchases and thus increasing profit for the business. Just something I was wondering.

MODULE 7: This article is about the growing trend of quick-service brands implementing mobile and kiosk ordering for their customers. For major quick-service brands like McDonalds, Burger King etc. they've started to implement self-service kiosks or mobile apps allowing their customers to pre-order their meal and pick it up without waiting in a long queue line. At the base of this ever-growing trend, the trend is very similar to when banks started to provide self-servicing ATMs. According to the article in the next three years most of any quick-service brand that has multiple locations on a regional and/or national scale will have implemented a mobile ordering system within their operations. While taking this into consideration, quick-service restaurants need to be careful in how these mobile apps are perceived by people who isn't using it. Some may think that using the mobile app promotes those people to "skip the line", which can cause some negative feedback. With that said, now these quick-service brands need to satisfy their customers who don't use the mobile app so that they don't feel obsolete for not partaking in the trend before. With this growing trend, these quick service brands will not only have to think about their customers walking in their locations but also for the potential customers that are walking on the streets with their mobile devices.

The purpose of this article was to review the available literature on the subject of ensuring software integrity for IoT (Internet of Things) devices, focusing on detecting and preventing modification of the original software, so that the device cannot be used for unintended purposes. The literature reviewed; secure boot, trusted boot and runtime security. Concluding that no one single control is going to adequately protect a device the solution based upon 25 years of experience is to create a multi-layered approach to security that starts at the beginning when power is applied, establishes a trusted computing baseline, and anchors that trust in something immutable that cannot be tampered with. Additionally, because a device built today can become a major problem tomorrow, due to them having hardcore keys "set and forget", the internet will then have literally billions of obsolete hosts in the coming years. Therefore it is important for MIS Managers/ Consultants investigate how to change the game in order to mitigate the damage or economic value of new systems being breached and by asking questions such as 'Can we even in the presence of a malicious attacker offer some limited form of security for the most valuable transactions (such as e-banking) or assets?' and 'Can we make the 'business' of the attackers less attractive by applying security technologies that are particularly tailored towards destroying the business model of the attackers?'

This article explains the newest event technology in 2017. Robotics, Artificial Intelligence and Virtual Reality are some forms of technology that are showing up at events around the country. Some robotics popping up are Make Shakr, a robotic bartender that makes an limitless menu of cocktails and Sprinkles' Cupcake ATM that sells cupcakes 24/7. Artificial Intelligence is being used in voice recognition programs and unmanned vehicles. Apple's Siri, Microsoft's Cortana and Amazon's Alexa are all voice activated assistants that make AI easier to use in events. Gone are the days were virtual reality (VR) uses heavy headsets VR 2.0 allows costumers to walk around activations. Merrell, a footwear company had an industry-first hiking experience that had customers move around a virtual commercial.

This article is giving the reader a look into the new check in procedures being implemented by hotels across the world. This "speedy check-in" allows for guests to by pass the traditional front desk check in and instead opt for check in via kiosks located in the lobby or even checking in before arrival. The automatic check in trend began as a way to relieve guests from having to wait in long lines when arriving at their hotel to check in . The option for speaking with front desk associates is still there but would rather serve as more of concierge, with suggestions on restaurants and questions regarding any leisure activities within the city or hotel itself. Some hotels are also taking the approach of personal greeters who approach the guest upon arrival, making the check in process more like a welcoming into a friends home. Overall I love the idea of being able to bypass hotel lines, especially during holidays when lines tend to get quite long or when arriving to a hotel fairly late in the night. Being able to arrive and head straight to the room allows for smoother check-ins and more efficient use of front desk associates. The personal greeters also provide more of an at home feeling. Guests can feel like they are personally being cared for as opposed to just being another occupied room. 

As we move into a technology focused society hotel needs to follow the trend of what travelers want and how to streamline using technology. This article describes how hotels are implimating kiosk in their lobbies to offer their guest a quick and easy way to check-in without having to make the line at the front desk. The hotels goal is to leave the "hotel embassador" and/or front desk for guests that have special requests or questions about their stay. They reference a hotel in Boston that has taken the electronic checkin a step further. They email the guests prior to arriving at the hotel two codes. The first code is to be used at the front door to enter the hotel, and the second code to enter into their hotel room keypad. They interviewed President and General Manager of NCR Corporation's travel business about these types of services. He stated that they offer travelers the same speed and quick services as ATM machines at banks or kiosks at the airport for quick checkin. He went on to say that they expect that type of service when traveling. Mr. Craig even touched on how a travelers feedback is even more important due to social media. One bad review can affect the hotel instantly after they tweet, post, etc. In the article they also interviewed Glenn Haussman, editor of the online trade magazine Hotel Interactive. He stated that with the use of the kiosk and express check-in the front desk staff can offer a more personal experience by doing other tasks. For example they mentioned a late check guest might want a snack or something to relax after a tough flight. By the staff not needing to check them in can go get the guest a coffee, or something to eat; this making the experience feeling more personal. The article states the Hyatt chain has implemented their kiosk in almost all their properties in major cities. They still offer a more traditional check-in as well. They went on to say some chains are using greeters with ipads to check guests in as they ente

The airline industry has implemented beacon technology for a more personalized and easy travel experience. The article discusses how Beacons are collecting real time information and creating a single touch point experience to get information regarding airports or flights. It goes into detail about the ability of communication with travelers while they are traveling.