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Denihan Hospitality Group Selects Telkonet's EcoSmart Energy Management Solution for Fi... - 1 views

  • "Our unique approach to guest satisfaction requires a state-of-the-art solution that offers nothing less than Telkonet's commitment to ensure room comfort with its dynamic energy management technology."
  • Telkonet can provide and install any combination of intelligent thermostats, occupancy sensors, door contacts, and plug load control devices. All products can be networked to enhance energy efficiency and provide remote monitoring capability.
  • While there are many reasons for this success, key factors include the system's ability to generate compelling financial returns, which include energy savings averaging over 30%, and extending equipment life by a similar amount. The in-room technology enhances the guest experience with an aesthetically pleasing and seamless application of technology to reduce energy use without compromising comfort.
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    The Denihan Hospitality Group incorporates Telkonet's EcoSmart energy system to create more comfort for their guests during their stay at 5 of their hotels in New York. The system has an ability to monitor certain aspects of a room to conserve energy and enhance it when needed for its customers. This EcoSmart system saves an average 30% on energy and extends equipment life which is a plus for hotel businesses.
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Hotels invest in technology despite economic downturn due to its positive impact in ind... - 3 views

  • his coupled with the crowded and lucrative nature of the industry has meant that hotel operators and owners have woken up to the need to invest in state-of-the-art technology as a way to differentiate them and remain competitive.
  • In a recent survey sent to over 2000 individuals it was found that over 50% of respondents were spending the majority of their IT budgets on in-room entertainment as a way to stay on top of their competitors.
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    According the article $290 million will be invested into hotels in the Middle East in 2011. This means that hotel investors need to really pay attention and invest in the right technology for their hotels to keep them competitive. It also goes into the way to create the new guest-centric environment is to have the right new technology.
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    I actually believe it is a good idea to invest money in development of business in different regions. In my opinion this region has its own segment of customers for luxury hotels. This article tells us as well about the 2nd Annual Hotel Technology Middle East forum where a lot of discussions will take place uniting business owners, investors and hotel employees of all kind. Among the topics would be hotel strategic security, using of advanced hotel application, guest satisfaction and improvement of staff and back office efficiency.
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    This article mentions the current trends if investments in the hospitality industry. Hotels see the need to invest in IT departments, that way the are assured of having more business. They see that in room entertainment is where the deference can be made, to sway costumers.
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    "Today's guests arrive at a hotel with a high level of expectations - a hotel room needs to be their home away from home, and offer new services, experiences and conveniences."
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    The article is a good one that simply shows the benefits of technology even though the economies around the world are down. The article is about the spending on IT even though their is an economic downturn. It starts by saying that even though their is a downturn, businesses are still investing in technology. Technology has become the way to give hotels a competitive advantage. The article states that guests expect the best and they look for new services that they would like. They feel that they best way to serve the guest is having the best technology that also works at making the business more efficient and able to work with guest services and hotel operations. So the improvements in technology has definitely helped the industry and businesses must keep up with the latest in order to keep up business.
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Tightening cruise ships' security: State of access control solutions onboard passenger ... - 2 views

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    This article gives an overview of security considerations of a cruise liner. Initially it cites a comparison between cruise security concerns and that of a hotel, which are basically the same, such as secure doors to cabins (rooms), having an exact record of all passengers and onboard staff, as well as having surveillance such as cameras taking constant video recordings. Whereas hotels are mostly open to outside traffic, cruise ships are limited only to those who have purchased passage, are working there, or are conducting business onboard. This has led to boarding procedures which are as stringent and detailed as those conducted when passengers board a commercial airline. Safety concerns for cruise ships have been a forefront concern since the 1985 hijacking of the MS Achille Lauro (See next comment) which led to minimal security standards issued by the International Maritime Organization (IMO). The tragic events of 9/11 compelled US issuance of an International Ship and Port Facility Security (ISPS) to strengthen security protocols. This includes requirements that any "ship over 500 tons…not (be) allowed into the United States unless their last ports of call conformed to ISPS code." The ISPS code, however, involves minimal adjustment for cruise lines currently in compliance with IMO rules. Newer ships are being constructed to include the infrastructure for video fibre optics and metal detection equipment. State of the art equipment will have crew member's photo and data available to be checked with each swipe of their ID card. Biometric fingerprint detection equipment is another safety layer that is available, but is not currently in use, although it will certainly be put into place promptly if a major incident occurs. The odds of such a major incident are high when considering the volume of cruise passengers in the last decade. Since other commercial ships have witnessed attacks, cruise lines are strongly advised to progressively
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    Additional information regarding the 1985 MS Achillies Lauro hijacking: http://www.britannica.com/blogs/2010/10/remembering-the-achille-lauro-hijacking-picture-of-the-day/
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Groupon Buys Restaurant POS System Breadcrumb - 0 views

  • art of its larger plan to diversify beyond deals and move into services like scheduling, Groupon announced it had acquired restaurant iPad POS and CRM system Breadcrumb:
  • This will allow all Breadcrumb’s customers to integrate with Groupon, Groupon Now and Rewards and close the loop on POS redemption. There will also be visibility on customer spending patterns that Groupon currently doesn’t have. Indeed there’s lots of data that Breadcrumb can feed to Groupon.
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    This article talks about the acquisition of Restaurant POS system company, Breadcrumb, by Groupon. This will provide seamless service to all Breadcrumb and Groupon  customers. This will also allow Goupon to observe customer spending patterns which it was not be able to see before. 
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The Hotel Modern New Orleans Selects Agilysys Solution Suite - 0 views

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    The August Group NYC's selection of Agilysys Guest 360™ property management system and Agilysys InfoGenesis™ point of sales system for their Hotel Modern New Orleans was a service driven decision made with confidence. Although the systems premiered at another property the August Group NYC is excited to reveal these advancements at their newest property in the Warehouse-Arts district of New Orleans. The August Group NYC remained loyal to Agilysys because they trust the management information system representatives who performed their job functions of installation and support flawlessly in the previous property. The powerful, yet easy to use applications are designed to increase productivity and hence the ability to generate more business. Specifically, the unique service orientated architecture of Agilysys' PMS system includes a Guest Hub that records and stores a history of guest activity. The article does not specify whether the data is collected while staying at the hotel or dining in the restaurant but I can assume both sources would be valuable. By using data mining the Hotel Modern New Orleans can review the guest's history and make specific recommendations the next time they visit their property. I do however foresee possible user acceptance issues with these advanced technology systems and the environment it is housed. The Hotel Modern New Orleans prides itself on its historical location and precious antiques. How will guests who wish to experience 'Old World charm' receive this 'New World' technology? Will guests see the recommendations as thoughtful and helpful or scary and an invasion of privacy? Can technology be put in the same category as diversity?
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    I had trouble posting this for some reason; I was not given the option to share with a group when creating my original bookmark-so here is my original highlight from the article. "The combined power of our Agilysys property management and point-of-sale systems will give The Hotel Modern New Orleans the tools it needs to operate at peak efficiency, deliver highly personalized guest service and realize a competitive advantage."
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    The hotel Modern New Orleans utilized the Agilysys Guest 360 PMS and the Agilysys infoGenesis POS solution to smooth the operations and deliver personalized customer service. This PMS was built from the ground up to use service-oriented architecture. Its flexible platform was suitable for all sizes of hotel even multi-property operations. Combines powerful reporting and configuration capabilities in the back office, the Agilysy InfoGenesis POS system can manage any combination of dining, bar service and retail operations. Both of these POS and PMS will help the hotel to operate effectively meanwhile provide highly personalized service to the customers.
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Hotel Rooms of the Future: New Hospitality Technology Profiled | ehotelier.com News Arc... - 2 views

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    This article basically talks about how much technology has changed and what directors of softwares predict technology will be in the near future. The article informs how the Peachtree Plaza hotel like many other hotels replaced the keys to all the rooms with electronic key cards. Which increased security for the guest and cost saving. Hospitality consultants agreed that in the future mobile phones will be the way to open guest room doors and will probably occur through infrared or wirelesss access to rooms. Neil Roodyn the director of software developers informed that he predicts that in the future people will be sitting around touch sensitive table top computer in lobbies where they can searchfor places to go in the area and make their own restaurant reservations. Neil predicts this can also influence more communication and interaction between guest. My thoughts on this article is that the younger generation is far more technology oriented and feel more comfortable with working all these new gadgets, but for the baby boomers and older crowd have the want and need of having that human interaction. Technology seems a bit to advanced for them. The more technology advances the less human interaction will occur. I think that technology advancement is great for everyone, but human interaction needs to remain for those that are not very technology savy.
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    I am all for getting rid of hotel room key cards. I have the worst time keeping track of them. I also find your comments on the generation gap to be compelling. My Dad is terrified of anything electronic. I cannot imagine that he would easily trust technology to check him into a hotel and do the basic functions of customer service. He would walk right past the touch screen computers and ask the desk receptionist for area attractions. I do see the decrease in human interaction as a negative. I personally enjoy the opinions of local people when it comes to ideas about where to eat or what to see. All of this rapid technological change can be intimidating, but I am sure that once we all grow accustomed to the new ways of staying in a hotel, then the old key cards will seem like dinosaurs.
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    My parents are also not very savy with technology and they dont even speak english, so it makes it that much harder for them. They both still have flip phones. Overall, I know in the end there has to be some sort of balance with the advancement of technology and still have that human interaction.
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    This is an informative article, and I also understand Mary's opinion. Over decades, technology has rapidly advanced and it seems to be quite hard to catch up with all the new technology released quickly. For example, I stayed in a hotel called Aria, one of the newly built hotels in Las Vegas, and the hotel is equipped with state-of-the-art room technology (not just room but all over the hotel). To get into a room, unlike other hotels, I just put a room key on a sensor instead of inserting a key; as well as, I just touched a button right next to the door for privacy instead of putting the "Do not Disturb" card on a door knob. This is not something really huge, however this is how hotels are technologically changing. As a person studying Hospitality Management, the change was very impressive, but at the same time, it was intimidating. Obviously, our parents generation should have harder time to use new technology and/or to get used it than I do. I totally agree that there should be a balance between technology advancement and human interation.
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    I agree with Mary regarding baby boomers may not be as quick to adapt to the advancement of technology, however what is noticeable in resort hotels is that more people are taking family vacation and the kids are the ones driving the technology. It will therefore just be a matter of time where the use of technology within hotels will be just like a regular lifestyle activity.
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Reducing Costs in the Hospitality Industry Using HVAC and Lighting Controls - 0 views

  • Maintaining quality accommodations and services while reducing costs is the Holy Grail for many in the hospitality industry.
  • state-of-the-art HVAC and lighting controls have allowed many hotels to reduce costs by promoting energy efficiency without sacrificing quality.
  • Heating, ventilation, air conditioning, and electronic appliances are some of the biggest power consumption culprits.
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  • Guests are often the primary cause for the power expenditure.
  • Given these, hotels should look into intelligent HVAC and lighting controls that are not just easy to use, but that can also conserve electricity even without a guest's active involvement.
  • HVAC and lighting controls can also work through a keycard system.
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    This article talks about IT software that can reduce costs and energy consumption if the technology is implemented. HVAC, heating, ventilation and air conditioning, is a hotel's 'biggest power consumption culprit,' especially with guests who are not mindful of their consumption because they are not in their own homes and in essence do not have to pay. HVAC and lighting control system can be utilized without active involvement from a guest. So his or her stay wouldnt be hindered by having to keep track of their energy use. Guests do not want to be bothered with the day to day running's of a business.  This system would be greatly beneficial for a hotel to implement because it is keeping up with the latest trend, it doesn't disrupt a guest's comfort and it reduces expenditure
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5 pressing hotel security concerns for 2012 - 0 views

  • Anticipating risk in the hotel security field is an imprecise art—one that’s grown increasingly difficult with the introduction of new technologies, regulations and global threats.
  • “In general most mobile devices that are used for business remain unprotected, including lack of any password, let alone a complex password,” said Anthony Roman, founder and CEO of Lynbrook, New York-based hotel security company Roman & Associates.
  • Ironically, one of the main reasons terrorism tops the list is because it has become less of an issue in recent years, sources said.
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  • A related threat is that of “skimmers,” or devices that catch credit card numbers when consumers use them for payment. The problem primarily is contained to the restaurant industry, but Callaghan is concerned it could spread to hotels.
  • “Security” still is something of a taboo in the global hotel industry, said Paul Moxness VP for corporate safety and security at The Rezidor Hotel Group, a Brussels-based hotel management company, with more than 400 hotels and nearly 90,000 rooms in its portfolio.
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    The article mainly talks about the security concerns that hotels are facing in the industry today more than ever. The risk in hotel security is increasingly difficult with new technologies, regulations and global threats. I think its important because as some of us being future managers we need tro be aware of the security concerns that we are facing.
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Intelligent Vacation Rental Management - 2 views

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    IQWare offers a high-tech, high-touch partnership proven to help rental managers boost their business, efficiency, and bottom lines. Vacation rental managers can partner with IQware and create a fully functional, infinitely customizable program for their agency. IQWare software provides easy access to tracking the quality of accommodations their clients are seeking.
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    This article mainly talks about IQware software provides easy access to the asset information needed to faster impact day-to-day expenses. This software is for running resorts and it serves homeowners. Currently, travelers are becoming progressively demanding and tech savvy. Customer become very smart that they know exactly what they want and know here they can get it. Therefore, it is necessary for vacation rental property manager have an art technology to assist him/her to meet customer expectation. IQware has lots of benefit for vacation rental properties. IQware provides a complete, flexible solution for managing the operations of vacation rental properties. Also, this software offers easy access to the asset information needed to quickly impact day-to-day expenses as well as guest service and satisfaction levels. In addition, IQware online booking solutions help promote any rental property to the world, while allowing guests and travel agents to interactively book against actual inventories. This help save on fees and commissions. There still have lots of advantages of using IQware such as it is safe, secure and reliable support. IQware is definitely is ideal choice for vacation rental properties to expand business and gain more profit.
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    "IQware is the technology destination of choice for vacation rental properties looking to bolster their business, efficiency and bottom-line results". IQware offers vacation rental businesses to keep up with new technology and as a result provide an optimized experience for guests. IQware's developmental team works with vacation rental managers to provide unmatched functionality. One of the advantages of IQware is that it is "infinitely customizable". IQ ware also has IQ aps (Asset Protection Software) that allows property owners to audit the quality of their accommodations. IQaps can also be used to schedule, manage, and analyze on aspects of maintenance. This software has "online booking solutions" that promote properties and allow guests and travel agents to interactively book. This system is run on a safe and secure network and provides 24/7 support to users. This systems also offers many ROI generating tools.
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Will Self-Checkout Obliterate Traditional POS Systems? | Point of Sale News - 1 views

  • Even though the general trend towards self-checkout is positive, many customers are still wary.
  • The temptation to steal from self-checkout terminals is practically absent with the new buzz about the instillation of cameras, laser scanning, and weighted sensors.
  • hese people have an understanding of how they work and know how to check themselves out in the most efficient way possible (many times they check themselves out faster than a cashier).  
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    It is knowledgeable why retailers would be skeptical over self-services in grocery stores, which include lack of floor space, the ability to lower labor cost, and the concerns of consumer acceptance and usage, but this has changed with the future of technology. The permutation of self-checkout technology now gives the retailer opportunities to reduce labor intendment, and it also orchestrates the front-end operations to offer state of the art customer service to the consumer Self- checkout allows retailers to save space and it easily fits into the store's existing layout. Five self-serve lanes can accommodate the floor space of only two conventional lanes. Cash balancing and reporting for each station remains the same as it was before the device was installed.
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    I cannot imagine the human factor completely disappearing in stores. I have three young children and I cannot go through teh self check-out if I have more than a couple of items. There will always be those people who need the extra help. I do enjoy self check-out lines, so hopefully there will be a balance of machine and man in the stores.
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    after the invention of the first POS system of 1974 and the self- check out counters of 1992 researchers projecting 430,000 of self check out counters to be opened by 2014.  The benefit of the Self Check out counters is very tempting for the owners.  Article mentions that some customers are still not too happy with the self check out counters, because of possible bad experience in the past.  Managers are delaying the installation of the automated check outs, because of the scare of the theft, but it's proven that theft is not as issue because usually losses occur from the cashier's negligence.  Article provides some of the proves that self check out counter , can help customers to lose weight, and check out faster, and provides extra privacy. 
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How Hotels Are Going Green for Guests - 3 views

  • I make a quick stop for goodies and feel like I’ve entered a miniature Whole Foods: bulk nuts, dried fruit, even local chocolate and salsa from (according to the salesperson) the Lexington farmers’ market.
  • a kitchen full of Energy Star appliances.
  • Filtered water pours into the sink, under which I find two bins for recyclables. The toilets are dual-flush, the showers are low-flow, the shampoo and conditioner are in bulk dispensers, and the bellhop tells me that the art on my walls, depicting a leaf motif, was crafted from recycled aluminum and car tires.
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  • I can grab one of the gratis bikes downstairs and go for a spin on the nearby bike trail into town, or take a dip in the pool that’s cleaned with saline salt solution instead of eye-burning chlorine.
  • Owned by Starwood Hotels & Resorts, Element is the first chain to receive an LEED-certified gold rating, the second-highest standard bestowed on a building by the United States Green Building Council (USGBC).
  • 212-room property, including saving water and electricity, recycling paper and implementing the towel and linen reuse program now common in most hotels across the country.
  • “It’s a 2 to 3 percent premium above the total cost of the building to go the LEED-certified route,” he says, adding that he hopes to offset that cost from the operational side in the next three to four years.
  • Energy savings include keeping electricity down to a minimum through natural lights and the use of CFL bulbs, low-flow showers and dual-flush toilets that save approximately 942,000 gallons of water annually at Element Lexington, and a roofing material that reflects heat from the sun, so the hotel won’t tax its air-conditioning system in the summer. Keeping with LEED standards, Element also purchases energy that comes from a green source: the wind.
  • Put a compost bin in the back of that megaresort in Cancun, and suddenly you have an “eco-lodge.”
  • Meredith Elbaum
  • Indeed, government incentives and big business could very well be behind this latest surge in new hotel design.
  • Green Seal has also been vocal in its assessment that a typical average-size lodging uses more resources in a week than 100 families use in a year.
  • says it’s hard to find a resort that actually practices what it preaches. “Seeing if they have LEED is one criterion, but you still have to do your research.”
  • “We heard from our global accounts, players like Microsoft, AT&T and Hewlett-Packard, that their goal was to find a hotel company that had some sort of green program in place,” says Brian McGuinness, “and we realized we need to do this.”
  • According to Arthur Weissman, this new initiative has led to an increase in revenue for hotels that join the movement. “The Doubletree in Portland, Oregon, told us they received more than $3 million in business due to their green certification,” notes Weissman.
  • But what about the typical traveler who simply wants a decent shower, a comfortable bed and perhaps a workout before turning in for the night? Workers who have no corporate mandate to go green are known to be extravagant when away from home, indulging in energy-chugging hot tubs and (dare I say it?) forgetting to turn off the lights and the A/C when they leave their rooms.
  • We need to find a balance.”
  • There’s certainly room for more growth in Element’s green design, such as the use of solar panels to heat the pool and the incorporation of a master switch, which many hotels in Europe already have.
  • The latter works by simply inserting your room key into a switch inside the room that turns on the electricity, heat and water. When you leave the room, you have to take that room key with you, thus turning off all the appliances.
  • “We’re just trying to do the right thing,” says McGuinness. “At the very least, we’re at the entry level: eco-friendly and not increasing the carbon footprint.” It may not be a green revolution quite yet, but it seems like a darn good starting point.
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    This article is all about hotels going green and trying to get LEED certified. The one Boston hotel is doing things like having dual flush toilets, low flow showers, shampoo and conditioner in bulk dispensers, and a roofing material that reflects the sun to save energy costs. Another thing involved with getting LEED certified is getting energy from abouther source, this particular hotel is using the wind. It is expensive to do and doesnt appeal to everyone, hotel managers must figure out whats in the best interest for them and getting people in and out of their hotel.
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    This article deals with how hotels are going green. Many have the typical saving shower head, the double flush toilet, or the special roof panels. Some go a little further than just putting a garbage bin to recycle. Many hotels are now placing cards in the rooms asking if you want linens changed when they clean the room, and for example may ask you to do something specific like throw the towels on the floor. While it may be an expensive thing to start turning hotels into green hotels, profits are being seen as big companies are now pushing their employees to stay at green hotels versus non green hotels. This may be the extra push management needs to make the decision to go green. Also, it says not all customers may care about the green issue, but some may try. We just need to find a balance and not expect all people on vacation to be a happy go lucky green freak.
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    To add onto Marilyns comment, not only are hotels doing the basics to go green, but a lot of hotels in california are taking the extra step, such as The Kimpton Hotels, and The orchard. They have changed the carpets and wallpaper for lower emission. They added recycle bins in every room in all 40 of their hotels across the country. Lastly, and one of the the additions I find most beneficial is their implementation of key card energy control, where a room key will be needed to activate the electricity in each room, and also shutting all electricity off when they leave.
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    This article is about how starwood hotels are trying to become fullscale eco-friendly but some are hotels are only greenwashing. This article is stating that it is not enough to use one green practice and call yourself an eco-friendly hotel.
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Online Hotel Management System Provider Announces New Travel Agency Distribution Service - 0 views

  • Online hotel management system provider Frontdesk Anywhere is developing a state of the art system that administers bookings for Expedia, Agoda and more than 130 international travel agents
  • The two-way system means that not only is the hotel up to speed on room availability, guests will not be mislead when making online bookings
  • When the new service is launched, the information needs to be updated just once and is sent to all the booking agents instantly.
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    Frontdesk Anywhere provides not only a common feature of sharing information with reservation system, but it makes a further step and integrate hotel management, reservation system with travel agents. Although the advantage that this article discussed include that customer will no longer be mislead and have accurate information. But actually, oversell happens all the time in hospitality industry. So it means more to hotel that hotels may save lots of labors as well as expenses to keep the information for travel agents updated. 
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Hotel firm upgrades accounting system - 0 views

  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
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  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
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    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
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    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
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Casino MonteLago Selects Point-of-Sale System by Agilysys - 0 views

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    The Casino MonteLago which the company has a 40,000-square-foot casino with 241 state-of-art slot machines and 38 high-tech electronic table games and full-service restaurant and a bar selected the InfoGenesis™ POS system with a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries to enhance their guest service. Casino MonteLago thought the the InfoGenesis™ POS system is the most right one fit their operation because that system's openness, accessible user interface and real-time reporting features were big selling points which combines the powerful reporting and configuration capabilities and maximize efficiency, gain tighter control over costs and enhance guest service in dining, bar service and retail operations. The InfoGenesis™ POS system works efficiently by not only boost productivity at the property, but also will help reduce potential losses, maximize revenue potential and enhance the guest experience.
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'Hotels of the Future' changing Australia's hotel industry today | The Hotel Conversation - 0 views

  • The changes emphasise trends such as localism, individualism, art and sustainability, and come at a time when the Australia hotel sector is undergoing its largest-ever expansion.
  • Over 200 new or upgraded hotels will be added to Australia’s hotel inventory in the decade to 2025 in city, airport, suburban, regional and resort destinations.
  • New lifestyle brands introducing new hospitality concepts:
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  • The technology revolution
  • The Lobby/Living Space Revolution
  • Design emphasis moves from global to local, uniformity to individuality
  • Small equals big in the design revolution:
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    This article is about the changes in Australia hotel industry. Tourism Accommodation Australia release the research report. The report shows the technology innovation and future trend of Australia.
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Fyre Festival Organier Seneneced to Six Years in Federal Prison - 0 views

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    The organizer, Billy McFarland, 26, was also sentenced for running a sham ticket-selling business - but that fraud was run-of-the-mill compared with the Fyre Festival, which had been promoted by A-list social media influencers but imploded just as publicly on Instagram and Twitter. Mr. McFarland had promised an event with luxury accommodations and performances by bands like Blink-182. But the festival never took place, leaving attendees wandering unfinished sites on the island of Great Exuma in the Bahamas.
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    Then in July, Mr. McFarland pleaded guilty to two more counts of fraud related to another company that he ran while out on bail that sold fake tickets to fashion, music and sports events and was said to have cost at least 30 victims a minimum of about $150,000.
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    Prosecutors said that the music festival, which was to have taken place in 2017, was the product of an elaborate scheme. The festival's website identified its location as Fyre Cay, a fictional place that was described as a private island that had once belonged to the drug lord Pablo Escobar.
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    In a sentencing memorandum, prosecutors had asked for a prison term of at least 11 years. They called Mr. McFarland "the consummate con artist," adding: "He betrayed and deceived his investors, customers, and employees while he was living the high life at his luxury apartment, traveling to exclusive locales, staying at luxury hotels, being chauffeured in his Maserati, and entertaining himself and his friends at restaurants, bars, and casinos."
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    Summary: Billy McFarland utilized all of the tools available to hype up an event that had no validity or credibility by solely relying on social media influence to promote a lie.
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Harbortouch Releases New Bar and Restaurant Point of Sale Solution - 0 views

  • keyword tags for easy item grouping and searching
  • Since HBR is built on the Android platform and features hybrid-cloud architecture, the software adapts easily to both traditional POS workstations and mobile tablet solutions. In addition to the core software, various value-added modules are available such as tableside ordering via tablet, online ordering and online reservations.
  • The software is connected to the cloud for remote reporting and POS management through the company’s powerful Lighthouse portal.
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  • Our free POS program has transformed the entire point-of-sale industry by making high-value POS solutions more affordable and accessible to small and mid-sized businesses.
  • businesses can obtain a best-in-class POS system with no up-front costs, including state-of-the-art hardware, premium software, custom programming, professional installation, onsite training and 24/7 support, all for $49/month.
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    Last year, Harbortouch released a new POS system that had all the features of a standard POS while also adding new features such as an easier search function, online reservations, online ordering, and tableside ordering. The POS system is cloud-based and uses Android as a platform, making it easily adaptable to standard POS systems and tablets. The company also made things easier and more affordable to smaller businesses by having a monthly fee of $49 for these businesses to get the POS system and everything that it includes, such as onsite training, 2/7 support, professional installation and more.
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How POS systems are transforming the hospitality industry | By Joshua Smith - Hospitali... - 0 views

  • for the hospitality industry, the most dramatic developments are taking place thanks to the latest, highly sophisticated POS systems.
  • customers are now accustomed to personalised service that is smoother and more efficient than ever before, thanks to better customer data and faster payment systems that eliminate the laborious processes of the past.
  • it needs to take advantage of the positive transformation that can be achieved with today's state-of-the-art POS systems.
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  • Today's hospitality outlets are utilising new payment functionalities that remove the traditional, time-consuming ritual for customers of waiting for service staff to bring them the bill.
  • with the right POS system you can help your customers pay quicker and more efficiently, even during peak times.
  • The best POS systems accept contactless cards and Apple Pay for a seamless and satisfying customer experience.
  • Pre-pay. A fantastic time-saver for takeaway outlets in particular, pre-payment systems work by allowing the customer to place their order and pay online.
  • mobile ordering allows customers already in your bar or restaurant to place their order at their seat, using their smartphone. In a busy establishment, this takes the hassle out of getting served; no more queueing for ages at the bar or trying and failing to catch the attention of a passing waiter.
  • Arguably the real jewel in the crown of today's intelligent POS systems is the unprecedented access they offer to detailed customer data – letting you view overall trends as well as zooming in on individual customers' patterns and preferences.
  • faster service, better data, happier customers - it's clear that the latest POS systems hold the key to the future of hospitality.
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    This article discusses POS systems and the positive effect that it has on the hospitality industry. Not only do they assist the customers by enabling them through the choice of purchases, but it also makes the service a lot quicker. The advancement in POS Systems also assist servers within the industry by way of making their jobs a little smoother, instead of replacing the server and his or her role. POS systems are also sale drivers and assist the hospitality industry by way of knowing what sells the most, what a customer likes the most, and also by way of loyalty programs.
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    technological advances are changing the way we live our lives - and for the hospitality industry, the most dramatic developments are taking place thanks to the latest, highly sophisticated POS systems. Today's guests and customers are now accustomed to personalized service that is smoother and more efficient than ever before, thanks to better customer data and faster payment systems that eliminate the laborious processes of the past. They have contactless, pre-pay and mobile ordering.
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A GDS Primer: What is the GDS and Which Travel Agents Need It? - 0 views

  • Global Distribution System (GDS) is a travel agent’s motherboard for booking airline tickets and other sorts of travel goodies (like hotel and car)
  • If you are a leisure travel agent, there’s a huge whopping huge chance that you don’t need to use a GDS.
  • onfuse the GDS with a Central Reservation System or Computerized Reservation System (CRS).
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  • GDSs function as an umbrella for many many CRS systems. It’s like a CRS motherboard. (In fact, many vendors outsource their CRS systems to a GDS.)
  • on of the GDS . . . travel agents have access to zillions of different airline fares, and many airlines’ inventory is accessible to the zillions of travel agents who are booking flights for their many many clients.
  • Using a GDS is a technical skill (think computer coding), and to use it really well is an art.
  • To learn the GDS green screen takes intense training, and to become proficient takes tons of practice and constant use.
  • The GUI is the point-and-click version of the GDS.
  • its current stage of development, even GUI users need to understand the language of the green screen
  • interface, the code that comes back still has important information like fare types and rules that the agents really needs to understand
  • In short, debit memos are fines to travel agencies for making a mistake when booking with the GDS. Yes, even an itty bitty innocent mistake or typo
  • This is why a host agency cannot afford to let a new agent use the GDS without rigorous training. It’s just too risky.
  • nd if you miss your goals? Expect there to be financial penalties.
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    GDSs are updating their systems to meet the growing demands of travel agents and still are popular today. They are a complicated system that require months of usage and training to become proficient. There can be mistakes when using GDSs that most travel agents try to avoid making because a mistake could lead to a debit memo r fine. The good news is unless you are booking corporate travel, complicated itineraries, or air only travel, you do not need to use GDS. Most leisure travel agents can use a host agent. These systems are like the point and click booking that are used by online travel agencies. GDSs have their place and are beneficial for certain types of agents; however, most agents that do not want to take months to learn to use GDSs have alternatives.
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