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Exemplifies trend towards cloud-based Point-of-Sale / Point-of-Sevice systems (ePOS) and the software management being used in fine-dining restaurant beverage programs across global/ partners. Partnership players include: Fine-dining establishments such as Thomas Keller Group (PerSe, The French Laundry, Bouchon); 5-star Hoteliers like  Rosewood Hotels & Resorts; Also includes covergence by providers as Mozza Group (Clebrity Chef leads are Mario Batali and Joseph Bastianic). Facets include maximizing customer experiences and revenue through operational efficiency.

This article highlights several important security issues in the hospitality industry, followed by the practice of protecting data from loss. The data structure of the hotel industry is complex, customers mainly use bank cards to pay, and the staff turnover rate is high. There are certain internal threats. In order to solve these problems and avoid data loss, it is not enough to strengthen network security. It is also important that employees are trained and familiar with and comply with relevant regulations.

Hospitality offers an ideal target vector for conducting Cyber crimes such as identity theft and credit card fraud due to the existence of multiple databases and devices containing both Payment Card Information (PCI) and Personally Identifiable Information (PII). Restaurants, hotels, and other companies in the hospitality sector often have complex ownership structures with an individual owner or group of owners, and a management company that acts as the operator. Each of these groups may use different computer systems to store information, and the information can also frequently move across those systems.

In this article, we learn about the top five data security risks as well as best practices to help prevent data breaches. According to the article, the hospitality industry is a prime target since it stores a vast amount of sensitive guest information like names, phone numbers, addresses, and credit card numbers. Some of the five risks included complex ownership structures, reliance on paying by card, and insider threats to name a few. In order to avoid these threats, the article suggest that companies become PCI compliant, use cybersecurity measures like firewalls, and know where exactly their data is stored.

This article discusses why more and more businesses are using mobile point-of-sale systems in 2020. Mobile POS systems can serve a variety of different industries, including the hospitality industry. They provide a convenient way to monitor daily operations from any location. More specifically, they can monitor inventory, employee hours, sales numbers and create custom reports. It also discussed three popular mobile POS systems, which are Payanywhere, Duet and PayPal Here.

This article is the resultant of a survey by Hospitality Technology as a deep dive into the minds of Restaurant Technology experts and executives. The results of the survey, commented by various executives from POS provision companies details their thoughts on the needs and direction of POS systems in the industry. The article, though lengthy, outlines current additions to existing POS systems and upgrades they are or will be implementing as a contrast to the opinions of the Technology executives. Out of this, several distinct trends emerge. POS will no longer be just cash register alternatives. They as a class of products are evolving quickly, integrating data, inventory management, third party integration (both service and distribution side) as well as an emphasis on Cloud-Based and managed implementations. All seem to concur that the future of the POS is not merely operational and operator functionality but also payment systems integrations that will make payment by the consumer friction-less and more diversified. On-line ordering is a distinct focus for all POS providers as online ordering grows exponentially for the foreseeable future. This includes critical items for brand based application ordering as well as third party aggregators. This includes the integration of omni-channel ordering including mobile, amazon-echo, Google-Echo and other AI/Voice based systems and the implications of their increasing usage. Data Security will be at the forefront of POS implementations with Restaurants having to increase their focus on vulnerabilities in their current systems and look to Cloud based systems to offer greater safeguards against hacks and data compromise. Finally, there seems a general agreement that a POS needs to be ready for the future, that is is extensible, up-gradable, and flexible to meet the rapid changes in technology in as bio metrics, payment methods (ie Bitcoin), new devices and services come to market. .

The article highlighted states that every business should have a cash management system either POS or cash register. The traditional cash registers will be adopted by smaller business; however, more developed systems should use a POS. The cost could be high but the life expectancy of the system is very long. To make a decision about which POS system to choose, the decision maker needs to do his/her homework to determine the business' needs including how much it will grow in the future. The system will benefit the business to generate detailed reports, track inventory, easy menu updates and others.

With the development of technology, there are many softwares and machines help business imporved. The POS is a good system, which chould be used in the hospitality and retail industries. It has the ability to save money, quickly process a customer's transaction and accurately keep records. However, it charged more than installing a cash register. When considering about whcih one need to adopt, it's better for the business do a self analysis first. No matter what kind of technology we use, we need focus on provide personalized and customer focused service.

if the owner use the cash register, he can get the money directly. he does not need to take out the money out of the bank when he faces to the emergency situation. also the cash register is more reliable and more real. it does not have high risks of fraud and cheat except the fake money. compare to the POS system, the Pos system is convenient and easy operation. customers only need to swipe the credit/debit card that they can pay for the goods. so the customers do not need to bring much money when they are out of home. it is safe for the customers. nowadays, everywhere can receive the master card and almost everyone has one or more debit/credit card. this behavior promotes the development of POS system. easy to carry and consume make people use this way to buy the goods instead of using the money.

For recent years, the operators in the hospitality industry are looking for the suitable solutions that allow them to break down the tableside ordering barriers, such as the mobile phone-based POS. In the annual report analysis for the POS Software Trends, the hospitality industry takes a look at industry-wide innovation priorities for this system. Among the talking with the developers for the enhancements for POS software in 2011, many developers focus on launching new options for mobilize operators.In this year, social media, cloud computing and mobile solutions are the three top and will continually growing in 2012. A trend for 2012 POS purchasing plan is, more investment in the year ahead. It is a full reversal of the results of this survey. Greatest number of operators plans to add new functionality and features to their current POS software in the year ahead. A third of operators plan to expand the installation base of the POS software they currently use. Researching and testing new POS solutions for possible future deployment will be the focus for 20.5% of hospitality industry.

This article introduces the trends of POS in hospitality industry. It lists some data to show the hospitality operators consider mobile phone-based POS instead of tableside ordering devices. It also list the information about the hospitality operators plans to add new functionality and features to their current POS software.

The points of sale have changed over the years. The hard wires, all in one unit are being replaced by mobile devices. As the article mentions, hospitality operators have been looking for solutions to break tableside ordering barriers. After motorola released a tablet, the software community has been working in developing applications for both consumers and employees. The POS software developers are been asked about the improvement happening in the technology. Social media, cloud computing and mobile solutions are growing trends. Hospitality operators were asked which POS platform innovation are they looking for. The POS features in demand are: Online POS Mobile phone based POS ordering Enterprise wide centralized POS Table side POS ordering Cloud computing Software as a service Open source There is an increase in investment for POS development. The POS features purchasing plans: Add new functionality features and modules to POS Test and research new POS solution for possible implementation after 2011 Install POS on a wireless network.

Square has created a new point of sale system and corresponding software that integrates offline and online sales. With many restaurants turning to delivery for additional revenue, trying to manage both to go and dine in orders has resulted in headaches over a variety in hardware. After releasing Square for Retail, Square has now shifted it's focus to restaurants. "Every restaurant is becoming an omnichannel business," says Gokul Rajaram, Caviar lead at Square. For the first time, he says, restaurants "will have a unified view of their sales and their customers, and be able to understand how each channel contributes to their overall business." One of there largest hurdles will be the price associated with switching costs. As a General Manager, I can see the need for this software that will mainstream all of these channels into one. Currently at my restaurant, we have partnered with three different third party delivery services as we look to find revenue outside of our four walls, one of those companies being Caviar. This has led to our host desk being bombarded with three different tablets, and hourly employees being responsible to manage them from accepting orders to then entering them into our POS system. This is not only time consuming and inefficient, but also costly.

This article introduced POS which is the tool to increase sales rate. The author pointed out that the POS management software can help the hotel analyze consumer demand and increase the rate of sales based on analyze. The author thought it is very easy to manage multiple activities when the hotel is small. However, if the business is big, then it is very hard to manage. The POS software can help for those businesses and it is very efficient in calculations. Also the hotel can make use of this software to get daily periodic reports. These reports can assist them to assess properly whether the customers are satisfied with their service or not. Based on the analyze, the hotel can make specific strategy to increase the sales rate and the system can enhances the customer service.

The article reports MyCheck has created an app to eliminate ordering food and drinks at the table for some restaurants using tablets or servers. The app allows guest to order from the menu on their smart phone and the order is directly is sent to the POS system. The goal is to eliminate the big hardware. The hope is by restaurants using MyCheck the server will be able to spend more time on quality service. The power of ordering and paying will be at the power of the guest. Customer rewards are also going to be tracked through the app.

The article reports MyCheck has created an app to eliminate ordering food and drinks at the table for some restaurants using tablets or servers. The app allows guest to order from the menu on their smart phone and the order is directly is sent to the POS system. The goal is to eliminate the big hardware. The hope is by restaurants using MyCheck the server will be able to spend more time on quality service. The power of ordering and paying will be at the power of the guest. Customer rewards are also going to be tracked through the app.

Point of sale systems have helped restaurants, hotels, etc in a major way. There are several benefits to the modernized POS software. POS systems offer more detailed and accurate reports for businesses. Businesses are able to use Cloud-bases systems to store information. This information can then be used to generate detailed sales and inventory reports. They also offer a benefit when it comes to labor and human resources. POS systems help takeaway a few tasks that employees used to have to do. THis helps improve customer service. POS systems also offer a more personalized customer experience and more secure and convenient card and mobile transactions.

This article is about a latest point-of-sale technology released by Future POS that occupy a prominent place in Point of Sale software crowd designed for the hospitality industry. The release of two mobile apps for restaurant, Future POS Mobile Ordering and Future POS Remote Control, alters the way restaurant owners and customers interact with the point-of-sale system. With Future POS Mobile Ordering, restaurants now enable their customers to order directly from their Smartphone. Moreover, Future POS Remote Control allows restaurant owners/managers to run their restaurants more efficiently and flexibly by delivering on the go access to store level data and connecting with multiple stores through one phone. One of abilities the restaurants are having is updating menu prices and sending massage to the staff or POS system with that phone. I think although not everybody is willing to use these technologies, there is obvious reason this trend are gaining popularity. These kinds of technologies provide convenience for both the majority of customers and restaurant owners.

I think I posted this article before but...ehh.. It talks about how restaurants will soon be using mobile applications as points of sales for customers. The reasoning behind the development of this company is to provide convenience to the clients and deliver services faster.

This article provides an overview of the ways POS systems are advancing and evolving in 2020. It goes on to explain the most important developments in POS.

This article discuss the idea that cybersecurity has been neglected according to consumers and more emphasis should be placed on protecting their private information. It has been found that point-of-sale systems are the most common victims of these breaches, and most often at restaurants. Attackers are targeting systems with weak points and outdated software, making them at a considerably higher risk for breaches and cybercrime. Companies must start investing more in heightened security measures in order to retain consumer loyalty.

Traditional Point-of-sale system has its limitations for the users. The Mobile POS system provides convenience to the users on self-service. At the same time, it reduces the labor cost and attract more customers, who has interests in new technology. In current market, the MPOS has its advantages such as convenience besides the basic function of regular POS system.

The article gives a brief introduction of new developments f POS system in retail industry and how retail gain new benefits from that improvement. From the news, we can see new POS system has been improved for retails by reducing labor costs and increase impulse purchases both in store and on-line. For instance, new self-servce POS system in supermarket enables cusotmers to handle self check out reducing time of waiting for cashiers to check. What' more important this new way of checking out make supermarket hire fewer employees to deal with customers' checks. Another example is new electronic ads of recepits which promote sales of other products while customers most of time will pay attention to recepits information inseading of watching traditional ads for longer time.. As more and more websites install new pos systems, customers presents more perference of this new way of shopping online. I believe that when more and more technology come out and be applied into our life, they will definitely effects the way of life we living as they can provides us with more conveneients to our life.

This article gives some ideas on how to successfully host an event. Events are important and valuable to the hospitality industry. An excellent event includes making registration easy, managing the event properly, and creating a unique experience. Events can be divided into "Simple" Events, Midsize Events, Small Events and Complex Events. The size of the event will affect the planning of the event. The main points and purpose of the event are also factors to consider when planning the event. Time should have a clear theme, while considering the company's profits. Finally, applying the current technology to the event to create an unforgettable experience for customers is also essential for a successful event.

This article talks about the detail about a professional way to make a good event. It lists seven necessary points. Also, showing the point of view and example to make the reader easy to understand.

The hospitality industry is experiencing a technological transformation. Current technology is improving and being put to better or new uses. According to this article in Hospitality Magazine, there are seven technologies that are taking the industry by storm. 1. Online Booking Systems I agree with the many industry insiders that now consider an online booking system essential. Penetrating the online marketplace is an absolutely mandatory part of the formula for success. However, opinions differ when it comes to how to accomplish this aspiration. As expressed in the article "Taking back control of the direct channel for hotels" posted on the class ScoopIt!, using online travel agents as a properties online booking system has easy setup and maintenance but lacks true customization and can put a sizable dent in profit margins, but building and utilizing a 100 percent customized system does not necessarily grant instant access to hundreds of travels sites on the web. Over all, I am of the opinion that online travel agents are still the best option-for now-because the pros out way the cons. 2. Electronic Point of Sale (EPOS) Primarily used for mobile or self-ordering, EPOS systems can replace waitresses' use of paper orders and remote/hidden POS systems. In my opinion, this streamlines the look of the restaurant floor and provides better and more instantaneous service. Panera Bread uses self-order tablets as some of their locations that allow customers who know what they want to order traditional menu items quickly and independently. Having used this system, I find it more of a novelty than a convenience because the system isn't exactly self-explanatory. Currently, the technology is much more enjoyable as an aid to waitresses where the restaurant can experience increased efficiency and a higher standard of service while guests can experience the "that's cool" factor without the frustration of having to navigate the service themselves.

3. Customer Relationship Management (CRM) CRM technology provides efficient electronic storage and management of contracts and customer information and many versions also feature cloud-based applications that provide easy access to frontline employees. Electronic storage and online back-up are not totally new ideas (i.e. the floppy disc) and despite the long way these technologies have come is, in my opinion, not enough to do away completely with paper back ups. Even with electronic files, my previous property kept basic papers for 1 year and more sensitive files for much longer. Basically, CRM technology is something we should utilize more, but I doubt many will do away with a paperback up system anytime soon. 4. Marketing Automation Automatic email and text communications have been made possible by the development and improvement of marketing automation technology. Having worked with this type of technology, there is not an overabundance of companies/technologies from which to chose; however, the technology available various greatly in effectiveness and quality. In my opinion, Constant Contact is the best marriage of quality and ease of use for marketing automation technology available. This type of marketing can really step us a properties game, but beware of poor performing products. 5. Social Media According to the article, photos are the most popular posts by social media users, but the arena has become a bonafide space for reviews. While sites such as TripAdvisor and Expedia provide a niche arena for travel/tourism/hospitality related communication, general social media sites also invite open, unfiltered discussion. Whole social media is BIG, it is important for companies to assess and utilize only the social media outlets that their demographic are actively using.

6. Smartphones Smartphones are already super convenient. They are constantly being integrated and synced with our daily lives. Applications such as Apple Pay, in combination with CapitalOne, have provided another level of integration. Currently, there is talk and work on guests being able to use their cell phones as hotel room keys but I wouldn't be surprised if in the future we will have QR Code or RFID storage for our driver licenses, insurance policies and other important information. 7. Smart Appliances A part of American households for sometime, smart appliances are beginning to make their way into the hospitality industry. Luxuries such as electronically controlled blinds, thermostats, lights and more are something we can expect to see in hotels sometime in the future. My biggest concern is the time between now and implementation because while these products are available for purchase by consumers directly, they have not taken off nor seemed to gain any ground in the typical household. Could the hospitality industry be just as slow to adopt these technologies? I believe that it is likely so-mainly due to the high cost of implementation. In conclusion, technology is still advancing and most industries are feeling the pressure to update existing technology and adopt new technology. In the hospitality industry this is especially true.

From this article,I think it is amazing to have such revolution of POS system. First of all, POS system itself is wonderful for the hoteliers all these years. The latest i-trends and NFC put it much further step to not only free the employees,but also bring efficiency to the customers. It is said that "the point of sale on the move" which free the employee to use the mobile device to control everything it matters of the business. It makes hoteliers more flexiable and at the meanwhile, it provides quantity information. The other innovation here is that there is one IPAD POS kiosk which allows self-service card swiping system so the customers can complete their own transaction. Though this technology is the only IPad enclosure, it help eliminate theft and tampering. Then ,when the growing trend of Near Field Communication comes, it free the customers another further step to eliminate the necessity to carry money/credit cards to pay their bills. This technology is also come with the smartphone by just swiping the mobile device across a special kiosk at the counter, and the payment is done quickly. This technology also developed another growing technology "RFID" card readers. Another name for the NFC is the digital wallet means that a customer's device can store all their bank account details and credit card information with no need for a real wallet. That's amazing for the people who are not good at financing. This technology can really impact the hotel market and bring the competitive advantages for the hotels. It's a new trend for the hotel to update themselves to level-up. This trend is also fit the market nowadays, the consumer is more and more younger, they curious about the high-tech things, the success of Apple proves this trend. In order to meet with the customer needs in current hotel industry, this technology is worth to have a try.

This article talks about the importance of POS systems in the hospitality industry and the new technological trends that are affecting it. POS systems are extremely important to hoteliers primarily to keep track of sales and bookings. With recent technological developments though, POS systems have revolutionized that hospitality industry by increase efficiency and production. The newest trend in these accounting and POS systems are cloud-based technologies. I believe this type of technology will allow for busy hotel managers to track all accounting information through either a smart phone, PC, or even tablet. This type of technology, as stated in the article, would allow for managers to keep track of sales data and profits even when they are away from the office. All in all, I believe this is a very helpful technology for hotel operations and will benefit the industry in the long run.

Allow the customers to to use smartphone across a special kiosk at the counter to pay may benefit restaurants a lot. It may reduce the stress of the servers in the peak time. Customers no longer waiting a long time for the servers to get their bill, they can pay by themselves through mobile devices. Moreover, the customers do not need to bring their wallets to the restaurants which may improve the security of the restaurant environment.

The article I read was called, "Restaurants, Beware: Hackers Want Your Customer Data." In the article it talked about how cyber criminals want credit card information from people so that they can make money off of them. Criminals find new ways everyday to breach systems and steal information from guests staying at hotels or eating in restaurants. It states that many restaurants and franchise businesses use unsecure and public WiFi networks are connected to the point of sale system. "Franchise businesses are particularly at risk primarily because franchises tend to have the same POS system duplicated at all locations." A lot of times businesses don't have trained security on staff, they just assume that their IT person will be talking care of the security. According to the article the best detection systems are neither the technology nor the security but it's the employees who work there. The employees can tell when something has changed in the system and as soon as they realize that, they need to report it to their manager. I never even considered people breaking into the systems and stealing credit card information but it does happen and it's important to know what to do in these kinds of situations.