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Mobi Munch is an LA-based company that designs and builds food trucks. They have recently begun adapting and implementing digital age systems for their clients.  Among the innovations are POS systems built to survive the stresses of heavy transit, GPS systems for reporting of truck locations, and sophisticated video displays for customers. The Micros Simphony POS is now part of its food truck technology suite. Perhaps the most important upgrade is credit card authorization via the 4G/3G network because for many the norm was handwritten tickets.

This article is about a decision made by Texas Western, Hotel Management Company, to introduce Cloud-Based Business Intelligent system. According to the interviews with the company executives, this investment is really paying off. This system has taken system responsibility off their hands and allowed them to cut labor costs which were used to prepare daily revenue reports or spread sheets. Mobile access to all the information also appears to be a useful feature offered by Cloud-based system. 

It's the eternal question every restaurant faces: Which dining room seating policy delivers the most revenue while causing the fewest problems? Reservations are the default choice for many, but some operators are experimenting with alternative methods, including prepaid tickets and an iPad app that takes much of the pain out of a no-reservation policy.

OpenTable is a great alternative to book a restaurant reservation. You just need to have all your favorite restaurants to be in their system (Only 4 restaurants are listed in Singapore), or otherwise.. pick up the phone.

"A standard POS and credit card system would have set me back about $5,000-$10,000," says Adam Schneider, owner of Little Muenster. "But, like a lot of people, I already had an iPad." Schneider downloaded Square Register, bought a receipt printer, and was in business for a few hundred dollars. He says a major selling point was Square's portability-Little Muenster is a popular vendor at NYC foodie festivals throughout the year-and the swipe fee. The existing credit card system is obscure, because the fees are not upfront or fixed. The amount that flows into a merchant's account after a transaction depends on the brand of card, the issuing bank, and the rates set by an outside merchant processor, and the money may take five to 10 days to process. Square threw the circuitous accounting equation out the window. The flat 2.75 percent fee and the rest goes into a merchant's account the next day. Convenience with quick service solution at ease.

Avero, one of the top analytic tools in the industry, has partnered with BinWise, the leading beverage inventory management system. Together, they provide great value to restaurants in that they ensure the most current inventory levels and accurate sales information at all times. The streamlining of these processes saves the property time, money and space while controlling inventory and beverage costs. It is clear that, while many companies use one or the other (or both), they will now benefit even more from the partnership between these two systems that have both been proven to save money and improve efficiency.

Smokey John's Bar-B-Que is a family-owned and operated restaurant. Current owners Brent and Juan recently installed a POS system to aid in the processing of day-to-day operations and data-gathering, including but not limited to table assignments, sales, orders, and server flow and timekeeping. The result has been savings in overtime by being able to track it more accurately; ability to track revenue streams between catering and in-dining; calculation of taxes; implementation and tracking of a loyalty program; and wireless credit card processing that has improved the overall customer experience.

I found an interesting article about how the big computer companies can recycle the computers. This can solve some of the main problem about the recycling. The article is referring to idea that computers may become bigger size but easier to recycle. In other words we might wanna make a step back in the past, when we was able to just replace one detail from the computer instead of throwing it away.

Accept credit cards, gift cards, bitcoins and more. Track inventory and connect with customers through built-in loyalty and email marketing programs.

Introducing the new dining app Reserve. It creates a seamless dining experience by storing a customer's credit card info upon reservation and immediately charging it once the meal is completed, also charging the customers' preferred tip. That way customers do not have to wait for the back and forth that occurs once they are done with their meal and servers collect payment. While the idea seems amazing, I am worried about the safety of storing people's credit card information on this app.  I also think that with the tipping already pre-included, the incentive on the wait staff's part to deliver great service is diminished. It is also a negative for the client because even if they are not satisfied with the service (or on the other hand if they feel that their server went above and beyond), they are not able to adjust the pre-arranged tip accordingly.  I do think that it is a great way for restaurants to make a nice profit through bids for "highly-sought-after reservations" because people will be more willing to spend a lot to to ensure they get a table at fancier restaurants. 

This article touches upon the importance of being versatile and modern in the Hospitality Industry. Mobility is the key to creating meaningful relationships with customers that will make them want to return to your location. They will want to return not only for things like rewards and discounts, but because they genuinely like to stay the duration of their trip at your hotel. To help aid this, things like mobile PMS Systems are becoming more widely used. The front desk agent doesn't have to stay at the front desk anymore, they can walk freely within the lobby and interact with guests all while having access to their PMS System. The same goes for other team members who usually stay behind the scenes, they're more accessible to the guest which creates better bonds. It was said that mobility is the key to engaging employees with the guests, this is because any employee is able to step out of their primary duties and enter/ take information from other departments within the hotel. It's not conducive for a hotel to run all systems from one central location, instead using a system on an ipad or portable device yields the greatest outcome. It allows each department to work together towards a common goal. Just because someone is in housekeeping doesn't mean a guest won't put in a front desk related request, this system allows all departments to flow as on. This software can help bring a hotels customer satisfaction rates to a new level.

This article is about mobility in the hotel and travel world. The mobility focuses on the guest experience and making it easier for guest. Systems and technologies that inns require to work their business have, now and again, been the noxious power behind the scourge of visitor encounter lack of concern. In the event that the framework expects you to be stuck behind a front work area or utilize some out of date telephone framework to refresh the status of a room, at that point, shockingly, the worker is just doing as best as the framework can convey. Today, the majority of the introduced property administration frameworks require a front work area, just like the case with purpose of offer.

This article describes five new trends in information technology for the restaurant industry. This first is Touchscreen Food Vendors, which is a device similar to the e-bar that allows a customer to choose many items from one machine. The second is Tablet Restaurant Management, which allows one to view menu items and manage delivery tickets to the kitchen. The third is Automatic Biodiesel Converters, which allows cars to receive eco-friendly fuel while at a restaurant. The fourth is LED Alert Systems, which allow the kitchen to be alerted to time-sensitive tasks. The fifth is Webcam-Enabled Monitoring, which allows the kitchen and floor to be watched at a remote site. The article also lists the price of these various innovations

In this article titled "What Makes a Good Point-of-Sale System?", the author focuses on the advantages of an efficient POS system along with the key features that a POS system should have. According to Viknesh, "The appeal of POS technology lies in its interoperability - POS technology can function on desktops, laptops and tablets, as well as mobile devices such as Android phones, iPhones and iPads that function on different platforms, making it the optimal choice for small businesses, non-profits organizations and charities". For instance, on a retail level, a POS system not only manages customer transactions but it allows connectivity with cash registers, barcode scanners, receipts and credit card terminals. A POS ultimately offers a competitive advantage to larger players, and thus, it is important to identify key features that the best POS software should have, and which are effective for one's business. These include the whole hardware package, robust inventory management features, sales tracking capabilities, accurate and timely data, security features and reliable POS support. Having a complete POS system ensures quick turnaround times. For instance, if a customer is able to pay seamlessly by being given a choice on the mode of payment, such as credit card, cash, etc.., then they will feel it is effective and quick. Additionally, having a built in inventory system allows businesses to keep track of inventory levels in real time. Identifying which items are running low in order to replenish is crucial to ensuring customer satisfaction. Tracking sales and having the ability to generate reports helps further understand inventory and areas of room for improvement. A POS system should also offer accurate and timely data, especially if it has cloud computing for efficiency. In addition, considering that there is the risk of security and confidential data compromise, it is crucial to have a POS system with data encryption technology. Lastly, a business s

Is the tech investment worthwhile for your company? As we discussed, should you be ahead of the curve or wait and see? This article highlights some of the benefits of investing in new tech, and how that translates into the customer service. Many people have become accustomed to using some kind of tech device on a daily basis and chances are they would not mind trying something new. Most tech devices help with the easiness and accessibility, and as humans grow impatient then your tech investment is already justified. The article helps to illustrate how such investment can assist with productivity, speed, utility, clarity and many other factors.

There are a variety of software "apps" that are being added to the tool-belt of smaller hotels that cannot afford or utilize major player software company such as Fidelio Opera or Maestro. These include applications for book-keeping, accounting, note taking, guest interaction, employee performance reviews, and many others! These smaller developed apps may one day surpass the integrated major software programs I mentioned before. The days of the centralized PMS system are numbered and the day of decentralized interfacing applications is soon to come. Looking over the apps listed in this article, it is not unrealistic to believe that this time is swiftly approaching.

This is Nicholas Reynolds from Hospitality Enterprise Tech Online

"With a cloud-based system, merchants are able to run numerous reports from your computer by simply pressing a button. Data that highlights top selling items and customer favorites will help business owners, like Larry, to make smarter decisions. Reliable POS software will decrease the time customers spend at the register and will eliminate human error by employees. Merchants are now able to organize menu items on the iPad based on category and can make colored-coated "hot keys". Retailers that have large amounts of inventory no longer have to worry about slow transactions or inventory errors. Many POS software providers now offer integrated barcode scanning, which will increase speed and efficiency. This foolproof method eliminates the process of manual entry. Speedier transactions will keep customers smiling while generating more business. Quality POS software can help business owners acknowledge loyal customers by allowing for quick pre-programmed discounts at the register. Additionally, customers now have the option to receive an email receipt, which can help merchants to not only recall their customers' name at the time of checkout, but also build targeted email campaigns informing their customers of current promotions and recommending new product based on previous purchases. " https://diigo.com/0befg9

I enjoyed reading this post as it came from the perspective of a customer. Companies, such as the local wine store mentioned in this article, can truly take advantage of POS to improve customer satisfaction. With a reliable POS software, the transaction does not have to be time consuming and consumers can use additional payment methods such as Apple Pay. I also think that POS helps with the replenishment of inventory. Customers can be very loyal, but if they feel that their needs are not taken into consideration, such as the case of the Malbec wine, then they will start to drift to other wine stores that can offer this. I believe POS has numerous benefits and this article has a very straightforward and clear way of presenting this.

In this article by stayntouch.com, Jos, a writer for the website with over 20 years experience in hotel software technology discusses some of the most important technologies that will make or break your hotel. First discussed is the 5g wireless technology and how it is quickly becoming the new standard for hotels and businesses alike as wireless infrastructures for hotels are in need of faster and larger bandwidth. Energy conservation was also discussed as there are new technologies that allow hotels to monitor and control room temperatures, lights, and energy consumption via an iPad or computer, saving not only money but energy. Another topic discussed is social listening, meaning the feedback and data retrieval from social network platforms to better the hotel. Loyalty programs were also discussed and how new operating systems can track returning customers and their needs/request making it a valuable asset to hotels.