Skip to main content

Home/ Hospitality Technology/ Group items tagged Facilities

Rss Feed Group items tagged

da7327

3 Ways Facility Management Software can Benefit Your Company | - 1 views

  • By using this kind of software, you will be able to be more efficient as daily tasks, such as managing bookings, monitoring utilities, and sorting finances, all become streamlined.
  • business owners and managers can track assets, perform scheduled maintenance among others.
  • Tracking maintenance and repair work
  • ...6 more annotations...
  • This makes it easier to identify those that would need maintenance, repair or replacement. This will also decrease the repair costs as when you regularly maintain your facilities, they are more likely to breakdown.
  • Organizing a more efficient workflow
  • .There will be less disruption in the daily activities of workers as everything will be arranged early on through the software.
  • Better record keeping and reporting
  • anyone can have access to that data. And because everyone has access, creating reports is made easier.
  • Just think of not just how much you are saving, but also how much more efficient your workplace
  •  
    This article introduces the benefits of the facility management software in hospitality industry. Physical plant software keeps tracking and scheduling the maintenance so work will be more efficient and productive. Three advantages of the software described in this article. First, the software performs tracking maintenance and repair work. Thus, it makes easier to identify the need for the maintenance, repair or replacement, and it prevents facilities from breaking down through regular check-up. Second, workflow will be more efficient. Most maintenance jobs are already scheduled through the software, so it allows work tasks to be streamlined. Lastly, information will be stored in the software so anyone can have access to the data, and it makes a report for everyone to share.
anonymous

In Hospitality Facilities, Facility Managers Find Many Ways to Improve Sustainability -... - 0 views

  •  
    In this article they speak about the balancing act of giving guests what they want and being sustainable. The importance of making small changes that will not necessarily be noticeable to the guests but will benefit the hotel in terms of sustainability. They also spoke about the importance of providing engineers with the tools necessary to continue to make sustainable improvements to the hotel.
anonymous

In Hospitality Facilities, Facility Managers Find Many Ways to Improve Sustainability -... - 0 views

  • Waste is one area with the potential for big improvement. In many cases, hotels end up throwing out a lot of waste that could have been recycled. The reason is a lack of local support for recycling programs, Jachimowicz says. "We would move forward with recycling if the local trash haulers had the ability to do that today," he says. "We're recycling at 60 percent of our properties. We'd like nothing better than to get that number up. Short of separating it and hauling it ourselves — and we're not in the trash-hauling business — we're at the mercy of the local haulers." One way to work around the recycling challenge, Gaines says, is to reduce potential waste brought in the door in the first place. "We eliminated the USA Today," he says. "That's huge. All those newspapers? They're gone. Everybody's reading it on their iPad."
  • On the operations side, facility management staff has a large role to play as well. The first thing they have to do is understand that it is a balancing act when it comes to what guests want versus sustainability efforts.
  • "You want to continue to give people a comfortable, acceptable shower without sacrificing using more water,"
  • ...1 more annotation...
  • Getting to that point of balance sometimes requires breaking some old habits.
  •  
    This article was released back in 2013 when technological advances were still not in place. It was interesting reading over the article and seeing what was expected to be the "future" advances compared to what is to date. Ultimately the idea is the same, we do not want our customers to be uncomfortable with any of the changes but we are trying to become more sustainable with water, electricity, and power overall. I believe that as we advance in the generation more technological advances will appear and what we use today will be a past term, but we must continue to cut down on the usage of water, electricity, and waste in order to head in the right direction.
  •  
    This article talks about the struggle in hotels today to be sustainable. Most resources used by hotels cannot be recycled yet. Waste management is extremely important, but not all hotels are investing in it. Thousands if not millions of dollars could be saved a year with the proper recycling methods and technology.
  •  
    This article goes over the fine line of giving the guest a great experience while also being a sustainable business. It talks about what you can do to remain sustainable while remaining an enjoyable place for guests. It also goes over why its beneficial to be sustainable.
sharline86

Sodexo Names Top Facilities Management Trends To Watch For In 2019 - 0 views

  • All are aimed at improving living experiences, which are key to helping achieve better personal and professional fulfillment.
  • The combination of talented people and technological advances are creating smarter, safer, more inclusive and sustainable environments that are responsive to the needs of people.  By understanding and anticipating these trends, Sodexo is able to focus its human-centered and experience-based solutions to most effectively boost client performance," said Jouane.
  • Engineers and technicians can use the augmented reality glasses to communicate in real time with experts, share instant live video, and get the guidance they need to solve a problem.
  • ...6 more annotations...
  • New research has shown that shorter wave UV lights can be a safe and effective way to slow viruses, pathogens, mold, and bacteria in public places like hospitals, schools and nursing homes.
  • Providing apprenticeships for high school students through partnerships with schools and giving access to the latest technology are two options to engage younger hires.
  • Providing a path for career growth and leadership opportunities are key to keeping top talent.
  • A single service provider can inventory and aggregate data from the client's facility and equipment allowing the facilities management team to view the client's needs holistically. The data produced by this predictive technology gives FM professionals the information needed to predict how their equipment is maintained, repaired and/or replaced.
  • The most popular systems are fully customizable and can monitor and measure all major manufacturers' building controls equipment. They have the capability to analyze data from a variety of systems allowing data collection on benchmark performance, output and energy savings.
  • Green Buildings
  •  
    This article takes a look at the future trends in facilities management. Including: technology, employee recruiting, data collection, & green buildings. All of which will create better solutions and client performance.
YIZHE YANG

HEI Hotels & Resorts' Marriott La Jolla Showcased During Tour of Department of Energy's... - 0 views

  • CA – Au
  • three-day tour in California to highlight the energy-efficient and energy saving practices and technologies implemented by the participants
  • Department
  • ...2 more annotations...
  • of Energy during a tour of the facilities of its Better Buildings Challenge participants.
  • HEI Hotels & Resorts Vice President of Facilities, Bob Holesko was on hand to give a tour of the hotel's energy-saving initiatives. "By investing in energy conservation at the Marriott La Jolla, HEI is utilizing the conservation perfect storm that we have developed over the years – which is a rare combination of the hotels' physical plant needs teamed with the effective deployment of capital funding and expertise to make it all happen quickly," he said. "At this hotel, we are investing $800,000 on the energy conservation upgrades that will deliver an annual savings of $200,000."
  •  
    The following Press Release describes the Marriott La Jolla was showcased by a tour by the Department of Energy of its Better Building Challenge participants. The three-day tour took place in California and highlights the energy-efficient and energy savings practices and technologies in which the hotel offers.  The Marriott La Jolla-is owned by HEI Hotels & Resorts and recently was selected by President Obama to the Dept. of Energy Better Building Challenge as a part of the initiative to reduce energy consumption by 20 percent. HEI's commitment has led to enhancing its properties by energy efficiency upgrades and renovations-HEI has installed Energy Looking Glass (ELG), as well as the Energy Set-Point (ESP) program which defines optimum settings for key systems (domestic hot water, chilled water, etc.). Additionally, the hotel's BUZZ Committee gets all hotel associates engaged in conservation efforts. Core energy upgrades such as lighting and HVAC are proven technologies that were adopted and implemented years ago by the Marriott La Jolla and other properties in the HEI portfolio.
  •  
    This article primarily discusses HEI Hotels & Resorts' Marriott La Jolla and their past showcase during "Tour of Department of Energy's Better Buildings Challenge Participant Facilities". Fundamentally, this hotel is using and produced an energy efficiently program which will allow the hotel to annually save $200,000 each year. That is an incredible savings that will keep the hotel tremendously environmentally friendly, while hopefully starting a trend for other hotels to do the same. This hotel is now facing great benefits with their energy saving initiatives and great operational systems such as HVAC, ELG, and ESP which will overall save water, the consumption of energy, and reduce waste.
  •  
    San Diego, CA - August 30, 2012 -The Marriott La Jolla, owned and operated by HEI Hotels & Resorts, was showcased on Tuesday by the Department of Energy during a tour of the facilities of its Better Buildings Challenge participants. The visit was part of a three-day tour in California to highlight the energy-efficient and energy saving practices and technologies implemented by the participants.
Donald Wojciechowski

Hotel Technology Trends Revolutionising the Industry | Hotel Industry Magazine - 6 views

  • These benefits are not reserved for just large international chains: the low capital expenditure investment for mobile hardware and much reduced software costs mean that mobile is a viable option for small independent properties, looking to develop customer service as a competitive edge
  • Cloud / Software as a Service (SaaS)
  • Software delivered as a service, rather than held on premise is already a mainstream technology topic and despite being a new concept in the hospitality sect
  • ...12 more annotations...
  • As hotel technology trends continue to develop at a relentless pace
  • Mobility
  • Mobile is the new face of computing as devices such as tablets and smartphones revolutionise the way we interact with technology.
  • investment
  • 3. Social
  • For any hotel to not at least monitor social media is tantamount to willingly flying blind.
  • Personalised Systems
  • Customers expect their experience within a hotel to be totally personalised
  • Integration
  • Globalisation
  • This means that the technology systems in use – especially those in large chains – must account for the global perspective.
  • All of these trends have already brought about a profound change in the hospitality industry – and they will continue to disrupt and redefine operations.
  •  
    The article highlights new advances in technology trends that has captured the attention of numerous businesses in the UK due to the significant reduction cost and savings that can be achieved. The trends include cloud computing which businesses view as a low initial cost or capital investment to undertake. Eliminating the need for hard drives storage, maintenance, and giving way to quick upgrades and updates of an It system. A company's main goal is to provide the best products and services at the lowest cost, and if cloud computing creates this ease of burden without compromising the quality of products and services offered to guests then transitioning to this new technology remains one of the best and newest innovation as the savings will undoubtedly add to the company's bottom line. Smart phones, tablets and other mobile devices has definitely revolutionize the way people communicate and hotels in the United States, China the UK and other parts of the world are capitalizing on this mobile trend as a way to improve customer service. Whether it may be making reservations, or checking in and out of hotels from any location without having to wait in long lines at the front desk. Mobile computing is definitely a way to save cost, and time. It's important to note that this trend does not only benefit huge companies but it's a viable option for small businesses who definitely wants to position itself as a company offering the best and most unique service. Social media is extremely paramount for business exposure and that's why hospitality companies continued to capitalize on this growing phenomena. From Trip Advisor which informs potential guests about the facilities, products, and services to Facebook or Twitter which not only help to market or promote the company's products and services but these are great resources and tools for companies to capture and address comments or concerns that can potentially put the business in a negative light.
  •  
    This article discusses hardware and software trends in the hospitality industry. Article discusses six points that are having a major effect on the hospitality industry. The first area is the definite shift from software held in-house to software used in the cloud. The article estimates that around 85% of all inquiries are from companies that are looking to use the cloud for software needs. The second item article discusses his mobility. The use of devices such as tablets and smart phones are revolutionizing the way people interact with technology this is also revolutionizing the hospitality industry. The third area that the article discusses the social media and the profound impact it has had has had on the hospitality industry. Article points to trip advisor who has become one of the major sources of information for people researching holidays travel, hotels and leisure facilities. The fourth area in which hardware and software is changing hospitality industry is the feeling of a personalized experience. People are expecting that their experience within the hotel to be personalized and technology is helping the industry personalized their experience. The fifth area is the integration of the hardware and software from the many specialized facilities within a property. Traditionally golf spas have operated their own individual software system now that software system is integrated into the overall properties software system. The last area of hardware and software trends that is changing industry is an area of globalization. Properties will need to adapt their two different management approaches to survive in high levels of economic uncertainty. Consequently, brands with large chains must look at their business from a global perspective.
Carolina Villa

Defense.gov News Article: Green Initiatives Support Energy-Savings Concept - 0 views

  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities.
  • ...9 more annotations...
  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • The 1-megawatt facility, to become operational later this year, will provide one-third of the power for the nation’s largest Army Reserve training post, and ultimately it will save $1 million in energy costs annually,
  • The concept caught on quickly, expanding to more than 30 Army installations, including posts in Germany, Alaska and Hawaii. Now, the Army hopes to take it a step further with net-zero energy, waste and water initiatives. Several pilot programs are expected to be announced during next week’s Earth Day observance.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities
  • Costs largely drove that decision.
  • It also involves working as partners with communities -- those directly on the installation as well as beyond its gates -- to pursue environmental goals.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities.
  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • Meanwhile, the Army Reserve has joined “big Army” in expanding this focus to the operational force.
  •  
    The nation's largest Army Reserve training post is "going green" . A new
ehida004

HVAC Maintenance and Energy Savings - Facilities Management HVAC Feature - 0 views

  • HVAC systems in typical commercial buildings are responsible for more than 40 percent of total energy use. Keeping HVAC systems running properly and at peak efficiency is the first step in managing facility energy use.
  • Temperatures and humidity levels that fall outside of this range can lead to interruption in services and even costly system failures.
  • Reactive maintenance remains the norm, not the exception. Maintenance is deferred. Planned and predictive maintenance remain the exception.
  • ...5 more annotations...
  • Sometimes the difference between keeping a business running and having to shut down is nothing more than proper HVAC system maintenance.
  • Proper maintenance of HVAC systems requires careful planning and forward thinking, both of which become lost when maintenance is considered nothing more than an overhead expense.
  • Reactive maintenance is the most costly way to maintain building HVAC systems.
  • And when factors are included, such as extended equipment life, reduced energy use, less frequent system downtime, and decreased interruptions to building operations, organizations that have implemented comprehensive maintenance programs find that their total costs can be as much as 50 percent lower than the costs for those organizations that continue maintain equipment reactively.
  • Facility executives should be able to demonstrate the consequences of ignoring HVAC system maintenance while identifying the real cost savings associated with comprehensive maintenance.
  •  
    According to this article, HVAC systems are responsible for more than 40 percent of total energy use. Having proper HVAC maintenance services allows for companies to save cost and prevent them from losing revenue due to damages. As stated in this article, "reactive maintenance is most costly way to maintain building HVAC systems". HVAC systems are the least noticed by organization because its not visible unlike other visible things such as lighting systems, carpet ect. Documentation is key, if facility executives want to level the playing field, they should consider investing money in HVAC maintenance that will provide the organization a rate of return that is equal or even greater than what others are promoting. There's up to 15 to 20 percent less energy used than when those systems are left to deteriorate. Therefore, regular inspection, testing, and maintenance of the damper will keep it operating properly minimizing energy use.
yujushelly

The Maintenance of Hospitality Facilities - 0 views

  • nsufficient maintenance will render a lower profit for owners and investors even if they have no intention of selling the hotel.
  • “If you don’t have [a preventative maintenance program], you don’t have control of your maintenance budget,”
  • Facility managers should estimate the cost of larger improvement projects—or capital expenditures—as best as they can for the next five years. Planning for these long-term jobs usually requires some kind of reserve fund, although owners and investors tend to set aside less than they should.
  • ...1 more annotation...
  • We’ll get into very detailed discussions [about this year], and then it’s a more general projection for the next five years in terms of how we think we’re going to need to spend the capital,” Taylor says. “We like to prioritize emergency and ROI projects.
  •  
    This article was very interesting because it shows how the maintenance of the hospitality facilities can really impact a business. We learned in this article that insufficient maintenance can render a lower profit for an investor or the owner regardless whether they want to sell the hotel or not later. We learned that proper upkeep reduces the expense of improvement projects. What can help run a sustained well-run hospitality operation is a preventative program. The only thing that can help you control your maintenance budget is a preventative maintenance program that can help you calculate when to replace carpeting, air conditioner, etc. Meeting up with the hotel supervisors repeatedly allows facility managers to really have a good evaluation on maintenance issues.
  •  
    Its from the company Lowe's perspective of the maintenance of hospitality facilities
  •  
    Great article! A preventive maintenance plan or program is definitely a must in order to reduce costs in the long run. It is important that the staff be trained to properly implement the plan and make sure that things are being done properly.
yongwei hao

Physical Plant Engineer Salary | eHow.com - 0 views

  • Physical plant or mechanical plant engineers can be found in almost every business sector and industry and are responsible for maintaining large facilities. These individuals usually monitor their facility's heating, cooling and ventilation systems.
  • Additionally, physical plant engineers must also service and repair their facility's plumbing and lighting.
  • Physical plant engineers are paid an average salary of at least $50,000 to make sure a plant's systems run safely.
  •  
    Physical plant or mechanical plant engineers can be found in almost every business sector and industry and are responsible for maintaining large facilities. These individuals usually monitor their facility's heating, cooling and ventilation systems. Additionally, physical plant engineers must also service and repair their facility's plumbing and lighting. According to 2010 data published by the U.S. Bureau of Labor Statistics, the national annual mean salary for a stationary engineer was $52,620. These individuals earned a national mean hourly wage of $25. Physical plant engineers, stationary engineers and boiler operators have a strong background in mechanics. Individuals working in this field often receive formal apprenticeship training with the International Union of Operating Engineers or formal education through vocational or trade schools. Certain states may require licensing for positions in this field. Generally, employers prefer to hire people with at least a high school diploma or GED who have experience in the field.
  •  
    "Physical plant or mechanical plant engineers can be found in almost every business sector and industry and are responsible for maintaining large facilities. These individuals usually monitor their facility's heating, cooling and ventilation systems. Additionally, physical plant engineers must also service and repair their facility's plumbing and lighting. Physical plant engineers are paid an average salary of at least $50,000 to make sure a plant's systems run safely. "
YU CHEN

Hotel Anticipates Immediate ROI on Room Control System to Save on Energy | News | Hospi... - 0 views

  • guestroom switches, sensors and thermostats, as well as HVAC, lighting and load controls
  • Verve uses wireless sensors and control products to affordably generate energy-saving solutions for controlling HVAC, lighting and miscellaneous electric loads in guestrooms. ZENO wirelessly connects intelligent devices in rooms to central controls.
  •  
    This was a very interesting article about how Salvatore's Grand Hotel will be the first to benefit from the integration of Zeno Control, LLC and Verve Living Systems. The hotel will immediately begin installing Verve Keycard Switch, which is controlled wirelessly and uses sensors and control products to control HVAC, lighting, and other electric loads in guestrooms. Verve Keycard Switch doesn't require batteries. When a guest enters their room, they place the card into the Keycard Switch and then have complete control over all the electric devises in the room. Once the card is removed, the electronic devices in the room turn off or go into eco set back mode. The system can not only turn things on and off, but can defect problems in the room and track energy usage. The hotel expects to see a return on investment within two years. I thought this article was right on target with this week's module, and it seems this system would definitely help facilities be more energy efficient. I think it also supports preventative maintenance. Since it tracks problem areas, the facility manager should be able to address them before guests have to point them out. One possible problem I see is if guests forget to remove the card when they leave the room.
  •  
    Verve Living System by ZENO Controls LLC has a new guest room energy control system. The system concludes guestroom swithches, sensors, thermostats, and lighting control. The system will turn off all electronic facilities when the room is un-occupied. So the system can get immediately financial benefits to hotel from the saving on energy expense, which is a big spender of entire expense.
Yao Chi

Hotel facility managers challenged by demand for wireless communications | Sprocket CMMS - 0 views

  •  
    Hotel facility managers challenged by demand for wireless communications
Nicole Beveridge

Point of Sale (POS) | What is it? - 0 views

  • POS or PoS is an abbreviation for Point of Sale (or Point-of-Sale, or Point of Service). The term is applicable to a retail shop or store, the checkout/cashier counter in the store, or a location where such transactions can occur in this type of environment. It can also apply to the actual Point of Sale (POS) Hardware & Software including but not limited to : electronic cash register systems, touch-screen display, barcode scanners, receipt printers, scales and pole displays. Point of Sale Systems are utilized in many different industries, ranging from restaurants, hotels & hospitality businesses, nail/beauty salons, casinos, stadiums, and let's not forget - the retail environments. In the most basic sense, if something can be exchanged for monetary value - a Point of Sale System can be used
    • Nicole Beveridge
       
      POS systems are very prevalent in the hospitality industry.
  • A Check-out Counter, Cashier Stand - is the aisle (or station) where individuals transport and place the items or products they have chosen to purchase from the location, a good example would be a supermarket (e.g. Wallmart) or department store (e.g. Macys). Although for such environments as supermarkets is usually a long counter, which most often makes use of moving belts, and contains a photocell to stop it once items reach the end - it can also refer to a single register at a smaller store. The cashier scans and rings up each item on the cash register and obtains the total. All items are placed in bags while customer makes payment.
    • Nicole Beveridge
       
      There is so much information that can be had at the Check-out counter/ cashier in Macys. Many transactions could be conducted just in one visit. You may pay a bill, make a purchase without having your physical credit card, return a previously purchased item, and increase your credit limit.
  •  
    Point of sale systems are utilized in many industries, however, it is prevalent in the hospitality industry. Point of Sale Systems is also referred to as Point of Service. A POS system encompasses various hardware and software such as touch screen display, barcode scanners, cash registers, scales, and receipt printers. Improvements in technology such as POS have made cash registers, paper tapes and journal tapes almost obsolete. During the late 80's and 90's credit card processing was implemented making it easier for customers to easily transact business with operations. Today hospitality POS systems are among the most sophisticated, powerful and user friendly networks. Many POS systems are fully integrated so managers can track inventory, sales, rental services, accounting and customer relation management. Depending on the size of the hospitality facility, management may be primarily concerned with implementing POS systems. Some o f the questions pertaining to POS that managers may have include: a) How many POS terminals do I need? b) Should I run credit cards through my POS system? c) Which style of computer is best for my facility? d) Do I need pole displays or customer displays? e) Should I have a back office computer?
Alyssa Westmeyer

Futuristic, sustainable hotels the next frontier for hospitality | News | Eco-Business ... - 1 views

  • built on one common principle - climate resilience
  • designed to withstand the future threat of worsening climate change such as sea level rises
  • Both projects integrate sustainable energy sources and systems, and are
  • ...9 more annotations...
  • contain several hotel amenities as well as a wind farm, desalination plant, and ocean waste facility among others
  • offshore marine platform that will enable the Mexican city to address their energy problems and reduce their fossil fuels dependency
  • alleviates water scarcity, minimises overdevelopment on the coast and helps control marine pollution
  • avoid damaging the underwater ecosystem
  • covered with solar panels
  • Rainwater and wastewater will also be collected and respectively reused and purified through recycling facilities
  • underwater energy farm that will harvest 47MW of tidal, current and wave energy
  • can extract, clean and purify waste gathered from the ocean
  • contains wind turbines that can generate 40MW/h of renewable energy
  •  
    The Grand Cancun has been designed to anticipate natural disasters climate change, as well as incorporated amenities that will make it self-sustaining and even beneficial to the city in which it resides. Including a wind and underwater energy farm, desalination plant, ocean waste facility, wind turbines and solar panels. Not only this but its design will avoid destruction of the underwater ecosystem during development and construction. This is not only a hotel but also it incorporates a facility for marine research. The design appears expensive but it has the opportunity to recapture its investment through the building's own energy savings, the sale of the energy it generates to external users, its ability to remain largely unaffected by rising sea levels or other climate change and the incremental business related to the research laboratories.
natalieemmanuel

FAA will review security and plans after big Chicago air travel problems - The Washingt... - 1 views

  • “I do understand the traveling public’s frustrations with flight delays and cancellations,” Michael P. Huerta, the FAA administrator, said in a speech Monday morning. “The air transportation system is vital to our economy and people rely on it to function 24 hours a day, seven days a week. I want to make sure that we have the most robust contingency plans possible.”
  • This review, which will take 30 days, will encompass the way security is managed at facilities, said Huerta, who was speaking to the annual Air Traffic Control Association conference outside of Washington, D.C. It will also cover the ways air traffic control operations can be resumed “as quickly as possible,” he said.
  • “This is one of the most challenging situations that air traffic controllers and other FAA employees have faced since 9/11,” Paul Rinaldi, president of the National Air Traffic Controllers Association, said in a statement. “The damage to this critical facility is unlike anything we have seen before.”
  •  
    In the wake of the recent fire that wreaked havoc on Chicago area airports this past weekend the FAA is planning to review its security measures. On Friday, an employee at a radar facility in Aurora Illinois set fire to a telecommunications room in an attempt to commit suicide. The fire caused thousands of departing and connecting flights bound for the Chicago area and around the country to be canceled and grounded. Not only were flights canceled on Friday but many continued to be canceled on Saturday and Sunday as well. Chicago's O'Hare Airport is the second busiest airport in the nation and an issue in security can disrupt not only the Chicago area but also flights around the country. It was noted that this incident was one of the most challenging situations air traffic controllers have had to work through since 9/11. Air travel is incredibly important to most Americans and a breach in security can be devastating. It is most important to keep travelers safety in mind especially when it comes to traveling by air. Although it is very important for travelers to make it to their final destination it is much more important that they get there safely and this is a topic the FAA is going to review as a result of this incident.
  •  
    I think the question to be asked is "Can we do anything at all when a crazy person is in our midst?" If he was working at the center, he must have had some sort of vetting or clearance that he had to complete for employment. Did no other employees see any signs that he was suicidal (someone ALWAYS does)? What kind of measures were being employed to secure this clearly critical piece of infrastructure? How long did it take for anyone to respond? Clearly, lots of questions need to be posed. The effects of this one fore will ripple for months to come.
Xueling Wang

protel to launch world's first PMS for the iPad - 4 views

  • Hotels can use iPads as "floating front desks", offering guests mobile services like check-in or check-out. iPads could even be employed as support work stations to reduce demand peaks.
  • Hotels can use iPads as "floating front desks", offering guests mobile services like check-in or check-out. iPads could even be employed as support work stations to reduce demand peaks.
  • Benefits for the user: Additional hardware and installations in the hotel are unnecessary as the sole requirement is an Internet browser.
  • ...2 more annotations...
  • Data security is also taken care of by protel. With its extended range of functionalities and based on the latest technology, this easily scalable cloud application is the perfect solution for all hotels who value flexibility, reliability and security.
  • With protel Voyager protel presented a mobile app for hotel guests.
  •  
    The article reveals how tablet devices offer many advantages to hotels, because many business processes become more and more independent of location. Allowing your employees to work more effective is the main objective for the hospitality and tourism business. A few examples: Hotels can use iPads as "floating front desks", offering guests mobile services like check-in or check-out. iPads could even be employed as support work stations to reduce demand peaks. The ability to having a floating front desk and being able to accomodate guest is beneficial." The app offers access to guest relevant functions of the property management system like booking services. It also offers access to location based services, advertising local events and facilities, and to the hotel's social networking sites" Having the application to allow guest to have 24 hour service is a convenience comparable to none.
  •  
             This article introduce us a new hotel software technology, the iPad property management system. Nowadays the table devices offer many advantages to hotel. Ipad is a good example for the table device use in hospitality industry. A German company design a PMS on iPad for hotel, its name is protel Air. Use this device, hotel can provide the mobile service like check-in and check-out to support the employee's job. Protel Air is a full-service solution and a true "Software-as-a-Service" application, that is hosted in a secure data centre environment. The only requirement of this device is the Internet; it can update and maintain the date through Internet. It also protects the data by its security system. They also design an application called protel Voyager for guests. It offers access to location based services, advertising local events and facilities, and to the hotel's social networking sites. The protel Voyager will encourage guests to report positive feedback.          I think to use new technology to help the operation of hotel is a good idea. Even it will cost some money to purchase the equipment and training the employee. It will save time for the employee especially in the peak season. My only concern is the app for guests. Guests may not use to this kind of new technology. They prefer the human service more. But it is worth to try.  
  •  
    German protel hotelsoftware presented the world's first property management system for the iPad. The tablet devices give hotel a lot of benefits.  It helps the hotel reduce demand peaks, and offer guests more convenience. Protel doesn't need the support of additional hardware and installation. it can run in the internet browser. One of Protel's product is Protel Voyager, which is designed as a web app, the customers do not need to install this app, because it can runs in the mobile browser. It offers access to guest relevant unctions of the property management system like booking services. It also offers access to location based services, advertising local events and facilities, and to the hotel's social networking sites such as Twitter, Facebook or You Tube.  
lflor087

7 Applications of Augmented Reality in Hospitality Industry | Analytics Steps - 1 views

  • augmented reality it works in enhancing the experience and satisfaction of the customers. 
  • The prime concern of this industry is the best customer experience while providing their services.
  • Augmented Reality or AR is an interactive experience or enhanced version of the real world to be presented in a more understandable way with the help of computerized tools.
  • ...42 more annotations...
  • can open up various opportunities for a better and smooth customer experience.
  • enhance the physical surroundings by making them more interactive. 
  • stay rooms can have a 3-dimensional display feature on the portal so that the visitors can have a look at them in a realistic way while they are booking
  • extended information provided to them for further detailing enabling them in better choices and decision making by having a 360 degrees virtual tour before being physically present.
  • make the maps more reliable and informative but will make the visits more convenient and informative for the customers. 
  • this is not just a tool to provide a better customer experience, this can be used by the management to maintain the guests and give out accurate instructions and details on the AR-based portal. 
  • This technology is predominantly being used in the hospitality industry to make the people exploring the premises have various wireless connectivity opportunities using their smartphones only. 
  • can help in getting details about the guest and their preferences and choices.
  • This will help in generating a personalized experience for the guest as well as make the process of allotment convenient for the staff. 
  • The users can get related information about the machines and areas under maintenance and also about the estimated time taken in resuming the facility so that they can feel transparent enough with the inconvenience.
  • can call for room service or whatever they need in a rather uncomplicated and hassle-free way in the language of their choice. 
  • Hospitality is a service-based deal.
  • The hotels can enable augmented reality-based games in their premises to keep the visitors engaged and entertained throughout.
  • Augmented Reality or AR is an interactive experience or enhanced version of the real world to be presented in a more understandable way with the help of computerized tools.
  • digital tools like - animations, graphics, sounds, etc. to be able to create an amalgamation of the real and the virtual worlds to be able to get a detailed view of what is present or the necessary information related to it which is put on. 
  • can be accessed via smartphones and internet-based devices. This can be done via scanning a barcode printed on real-life items to get an artificial view of them or by applications specially crafted for specific purposes.
  • 1. Interactive Hotel Rooms 
  • Also augmented reality-based interfaces are capable of providing a lot of information to the guests or to the staff that they might need, this makes the process as easy as pointing the camera to a real thing which might then connect to the related server to fetch the required information. 
  • Augmented reality can be used by hotels to enhance the physical surroundings by making them more interactive.
  • The stay rooms can have a 3-dimensional display feature on the portal so that the visitors can have a look at them in a realistic way while they are booking a room or seeking to grab a service. 
  • 360 degrees virtual tour before being physically present. 
  • 2. Map Features 
  • Hotels and resorts around the tourist hub can have this feature where the visitors can point their smartphones to a map to get a view of the other places of interest and their timings with other details nearby
  • 3. Gamification 
  • The hotels can enable augmented reality-based games in their premises to keep the visitors engaged and entertained throughout.
  • Hotels can engage in games like treasure hunts by taking them to a virtual platform, improvising the features as per their discretion which can be played on their premises.
  • 4. Beacon Technology
  • Beacon Technology works by the Bluetooth-based interface somehow connected to the concept of augmented reality which allows the people operating to send related information when the users are in specific locations. 
  • This technology is predominantly being used in the hospitality industry to make the people exploring the premises have various wireless connectivity opportunities using their smartphones only. 
  • 5. Guest Recognition
  • guest recognition can become the catalyst in providing relatively better and convenient services to them.
  • Augmented reality-based applications can help in getting details about the guest and their preferences and choices. IoT based cameras can be used in connectivity with the AR setup working by providing the details about the guest and their previous stays, the services they took, room preferences, food preferences, etc.   
  • 6. Maintenance Information
  • The users can get related information about the machines and areas under maintenance and also about the estimated time taken in resuming the facility so that they can feel transparent enough with the inconvenience.
  • 7. Translation Facilities 
  • In such a case augmented reality can come to the rescue, for instance, the guests can point their smartphones at the various texts and guides or even the hotel menu, for instance, to get the related information with the option to choose from multiple languages.
  • Examples of AR in Hospitality   Starwood Hotels uses beacon technology to send the virtual keys to the guests which helps them in unlocking the room using their phones.   Holiday Inn has this feature where the guests can point their smartphones to see the realistically virtual depictions of famous celebrities in the hotel.   Premier Inn has rooms with maps installed in them enabling guests to point their smartphones at them to have information about the nearest points of attraction.    The Mansion uses AR-based brochures to display its accommodation facilities to its guests. 
  • AR can be put to use combined with other technological dimensions like IoT, big data, and virtual reality to maximize usage. Also, this is not just a tool to provide a better customer experience, this can be used by the management to maintain the guests and give out accurate instructions and details on the AR-based portal. 
  • e most hassle-free ways
  • ces in th
  • The host and guest mutual interaction seek to deliver and get the best servi
  • Hospitality is basically an umbrella term for multiple guests and host-based services like hotels, motels, resorts, restaurants, theme parks
  •  
    Augmented reality is flooding the hospitality industry with its many features. As stated in the article, "AR is an interactive experience or enhanced version of the real world to be presented in a more understandable way". Anyone is the hospitality industry knows and are aware of the convenience and satisfaction AR/AI/VI brings to both the guests and businesses. A great example mentioned is the article is how AR can aid travelers from out of the country where there is a language barrier. This provides an untroubled trip, and not to mention a safer trip for someone in a new country. A feature we are seeing a lot now-a-days and many hotels using is 3D models of their rooms and amenities. This allows the guest to tour and experience the hotel without even stepping foot in the hotel yet. AR/AI/VR provides a realistic experience as well as aids in collecting data for businesses and creating better and even personalized experiences.
  •  
    This article delves into numerous different uses augmented reality (AR) could have in hotel properties. AR is an interactive experience and/or enhanced version of the real world. AR has the abiliy to mobile with internet connection and cell phones. This article suggests interactive hotel rooms, maps, or even guest recognition. They even mentioned how Holiday Inn will allow for cameras on phones to show celebrities in the hotel or even Starwood Hotels utilizing beacon technology to send keys to guests smartphones.
Nicole Stevens

Brewery Uses Own Beer To Generate Energy - PSFK - 0 views

  • Brewery Uses Own Beer To Generate Energy
  • ‘Beer Powered Beer’
  • The Alaskan Brewing Co., located in Juneau, Alaska, has started a process of reusing brewing ingredients as fuel, making their brewery more self-sustaining in an attempt to cut costs.
  • ...5 more annotations...
  • Most breweries, including Alaskan Brewing Co. until recently, ship this residual grain mash to farms and agricultural operations, that then use the grain as a protein source in feed for livestock.
  • So they turned to an in-house recycling process. With the help of a nearly half-million dollar grant from the Federal Rural Energy for America Program, Alaskan Brewing Co. set out to create a special boiler system that ran entirely on spent grain for fuel.
  • The system, which cost $1.8 million and was developed with the help of an industrial furnace company in North Dakota, burns the dried spent grain to create steam. The steam, an often underutilized renewable energy source, then powers their entire facility.
  • The boiler system, which is expected to save the company $450,000 annually, will offset their energy costs by 70% and pay for itself in under five years.
  • there are many forms of renewable energy that are still largely untapped.
  •  
    So I'm a beer person. I brew with 'Brew FIU' team and I'm a TA for Professor Gump. This story just makes me smile. Leave it to beer people to find another reason to make more beer. In the brewing process malt, barley and other grains are used as a sugar and flavor source. It's what makes beer, well beer. After the grain has been used it's considered spent due to the fact that most to all of the sugar and starch has removed. At this point it's common to dry the spent grain and turn it into flour for cooking or send it to a farm for animal feed. Which is a green thing to do as is. But the Alaskan Brewing Co. decided to turn it's spent grain into fuel. Now their entire facility is run off of spent grain. How cool is that?!
Diya ZHAO

New mobile technology for hospitality sector - Business - Jamaica Gleaner - Saturday | ... - 0 views

  • Jamaican hotels will soon have an opportunity to upgrade their facilities' services with new technology, allowing visitors to access various hospitality options through applications on their mobile smart phones.
  • Movitas is the one we're featuring today, which is our partner that does the mobile applications that follow the guests; they download the app for their resort and then they use it on their own mobile device, wherever they are in the country.
  • It's available on BlackBerry, on Android devices, and on iOS, which is the Apple platform, so all platforms, any smart phone or tablet," Poirier informed.
  • ...1 more annotation...
  • We're not just looking at the hotels, but all the businesses that support the hotels and guests as well, and Movitas and Avaya will be able to do that along with the 4G technology that we bring to the market, as well as the expertise we have in Avaya and being able to bring the hotels up to speed with their technology as well, because they are going to have to upgrade their technologies to be able to take all of this into account."
  •  
    This article talked about Jamaican hotels are going  to upgrade their facilities' service with new technology which allowing visitors to access various hospitality options throught applciations on their smart phone.  Nowadays a lot of hotels they public their products based on this technology. Local mobile service provider Digicel on collaboration with New jersey based telecommunications company Avaya and Pennsylvania based mobile technology company Movitas, revealed the new technology to hotel industry representative during a recent hospitality breakfast at the Haif Moon resort. it sounds really convenient , I mean based on several platforms like that for example Black Berry Android and on IOS any smart phone or tablet. it could be used widely not just for hotels also other business.
sining

Palm Beach Hotel Shifts to Sky Horizon Property Management System | Sky Software - 0 views

  • Palm Beach Hotel has selected Horizon Property Management System, since it is designed to give the hotel’s management full control over the front desk and guest transactions
  • Moreover, the system is equipped with an advanced interface gateway, which enables online interaction between the front desk and other hotel facilities
  • The project implementation began with manually entering the settings data in the new system
  • ...2 more annotations...
  • Then, extensive training sessions were conducted for the General Manager, IT Manager, Receptionists and Accounting Department
  • Implementing Horizon Property Management System has also helped the Financial Department
  •  
    Palm Beach Hotel face some challenges, they are looking for a solution that is capable of managing the hotel front desk and guest transaction. In order to solve this challenge then use the Horizon property management system. This system can give the management full control over the challenges. It is also equipped with an advanced interface gateway, witch help to connect the front desk and other hotel facilities. This PMS also can implement in the finance department. However the training process is critical, hotel stuff need to be trained. Over all this new system is more flexible and user friendly  than other system they used before. 
‹ Previous 21 - 40 of 295 Next › Last »
Showing 20 items per page