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sliu043

What Are the Accounting Procedures in the Hospitality Industry? | Bizfluent - 1 views

  • Recording Revenue
  • For both restaurants and hotels, revenue is earned when the meal or the hotel stay occurs. It is important to note that reservations often include a deposit for the first night's stay.
  • Payments received for deposits are considered deferred revenue until they are earned.
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  • Costs of Sales
  • Common operating expenses in the hospitality industry are rent, insurance and non-client service salary expenses.
  • Major costs in the hospitality industry include costs of food and labor. Food costs, depending on the type of restaurant or resort, can be nearly half of a company's expenses. Costs of sales should be recorded in line with revenue recognized.
  • Non-guest and patron costs of the company are reflected in the company's operating expense accounts.
  • Operating Expenses
  • Capital Purchases
  • Industrial linen washers, stove tops, mixers and computers are all viewed as capital expenditures. These items, which benefit more than one accounting period, are recorded with a debit to fixed assets and a credit to cash at the time of purchase. Over the useful life of the equipment the item is depreciated.
  • The accumulated depreciation and the fixed asset account offset each other on the company's financial statements, so the equipments' value is always reported as cost less accumulated depreciation.
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    Not everyone may not familiar with the accounting journal entries that happened in restaurants and hotels since food sales and staying at a hotel are not quite the same as normal goods being sold in a retail sore. In this article, the author has introduced the accounting records and record journal entries which restaurants and hotels set to keep track of business transactions. The whole process includes four main parts: recording revenue, costs of sales, operating expenses, and capital purchases.
Yanique Coach

How to Negotiate with a Hotel - 7 views

  • Depending on an event planner's circumstances, these tips will help achieve some measure of savings with guest rooms, meeting services, and catering.
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    Event planners has to negotiate with hotel sales to lower some of the expenses.  This article speaks of ways to save money which is by hosting most of your  events at the same property throughout the years; this will get clients to  return. Hotel sales manager should discount guest rooms offer because they offer  great profit margin than any other event service. Sales planners should compare  prices and try to secure the best price.  It's best to try and negotiate food  and beverage requirements because hotel managers and event planners will always  try to keep their guests happy. Negotiate the audio and visual expense by asking  for discounts and expenses to be waived if possible. Also be flexible on time,  space and dates. 
Jia Kim

Stop, look and listen before investing in hotel tech - 1 views

  • Before investing in hotel technology, stop to reflect and observe what travelers really want and need
  • guests will start to question why they should pay for this tech when they don’t need it, don’t want it and, most importantly, don’t use it.
  • why
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  • To understand what the guest really wants and needs: STOP, LOOK and LISTEN!
  • adding Blu-ray players or IP-TV systems with video-on-demand functions?
  • Less is more
  • 1. Super-fast, reliable and suitably priced Internet access
  • 2. A well-lit room with simple controls
  • 3. Power sockets, power sockets and more power sockets
  • 4. Temperatures that can be easily controlled, both up and down.
  • 5. A place to work
  • 6. And as for the TV, include 24-hour news channels, sports channels and some entertaining TV channels
  • what guests want from a hotel room with three Cs: 1. Clean 2. Comfortable 3. Connected
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    Today's many hotels have been trying to innovate their hotel technology to keep pace with their competitors. However, it seemed like that they're too much depend on the unnecessary and expensive technology. Thus, before investing the hotel technology, stop and look and listen people and what the travelers really want and need. Instead of adding Blu-ray players or IP-TV systems with video-on-demand, or putting an expensive dedicated shaver socket into the bathroom, hotels need to rethink and downsize. Here are some simple and short lists. 1. Super-fast, reliable and suitably priced Internet access 2. A well-lit room with simple controls. 3. Power sockets, power sockets and more power sockets. 4.Temperatures that can be easily controlled, both up and down. 5. A place to work 6. And as for the TV, include 24-hour news channels, sports channels and some entertaining TV channels. From the lists, what guests want from a hotel room with three Cs: 1. Clean 2. Comfortable 3. Connected For conclusion, too many investment on expensive and unnecessary technology would lead a fail in ROI. Rather than just spend money on the technology, hotels should rethink and research what the guests really want while they're staying.
anonymous

TravelBank brings in $25 million Series B with focus on automatic rewards product - Tnooz - 0 views

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    I found this to be a very interesting article. For those of you who don't know TravelBank, this is an app which launched 2016 targeting business travelers. The app helps the user keep track of their travel expenses and file an expense report. Further, it also helps the user predict travel expenses, which amongst other would include transportation, lodging, dinning, and airfare. The article quoted the Global Business Travel Association, stating that last year, companies spend $1.3 trillion globally for business travel. TravelBank announced that they will add a new feature to their app, the so called 'AutoRewards' feature. Here users are able to book flights through a unique interface which they call 'rewards points value'. With this new feature, one is able to collect reward points, but TravelBank has a different twist to it. In their case, the more financially responsible the user travels, the more reward points one will receive. With this approach, they want/hope to help employees make more (financially) responsible bookings.
taurus1313

What Is Cloud Computing? A Beginner's Guide | Microsoft Azure - 0 views

  • Top benefits of cloud computing Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organizations are turning to cloud computing services: Cost Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure. It adds up fast. Speed Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning. Global scale The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when they’re needed, and from the right geographic location. Productivity On-site datacenters typically require a lot of “racking and stacking”—hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals. Performance The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale. Reliability Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider’s network. Security Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.
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    If anybody here is interested to learn even more about cloud computing this is the perfect guide for you. It gives you a breakdown of the cost, pros and cons and much more. This article is also by microsoft which is a top 2 technological company on earth. It is a very educational post that will increase your knowledge on cloud computing and what the future holds for this interesting form of storage and information.
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    Top benefits of cloud computing Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organizations are turning to cloud computing services: Cost Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters-the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure. It adds up fast. Speed Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning. Global scale The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources-for example, more or less computing power, storage, bandwidth-right when they're needed, and from the right geographic location. Productivity On-site datacenters typically require a lot of "racking and stacking"-hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals. Performance The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale. Reliability Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider's network. Security Many cloud providers offer a broad set of policies, technologies, and c
angelicamm6

https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1935&context=articles - 1 views

    • angelicamm6
       
      survey of lodging controllers determined that 76% of lodging operations were using the USALI. But only 11% of these controllers responded that they were following it "completely", while 65% indicated "in most but not all respects". Further, Kwansa and Schmidgall found that only 9% of the respondents' self-rating of their knowledge of the USALI was excellent. Just over 51% indicated "good" while 29% indicated "fair" and the remaining 11% indicated "poor". Finally, these researchers tested the knowledge of their respondents in three specific areas where the USALI had been changed with the 9th revised edition. They found that (1) only 23% understood the proper accounting for preopening expenses, (2) only 35% of the respondents understood the proper accounting for gratuities received for banquet service, while (3) 85% understand the proper accounting for china, glassware, and related types of items.
    • angelicamm6
       
      Uniform System of Accounts for the Lodging Industry (USALI), Uniform System of Accounts for Restaurants (USAR), Uniform System of Financial Reporting for Clubs (USFPC).
    • angelicamm6
       
      A section covering operated departments which reports the revenues and the directly related expenses of profit centers, e.g. the rooms department. * A section displaying the undistributed operating expenses including administrative and general, marketing, property operation and maintenance, and utility expenses. These expenses are not allocated to profit centers though they indirectly benefit them. * A final section includes management fees, fixed charges, and income taxes. These expenses are not allocated to profit center either.
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    • angelicamm6
       
      Ittner et al. (1997) report that 36% of the companies in their study used non-financial measures in executive compensation.
    • angelicamm6
       
      Major reasons for professional certification include the following
    • angelicamm6
       
      Tse (1989) surveyed the HFTP membership and found results very similar to Geller et al. (1990).
    • angelicamm6
       
      References
Kevin Sepulveda

Accounting for Hotels | Small Business - Chron.com - 2 views

  • Hotel accounting is not simply about managing revenue and expenses
  • There are many things to consider when assessing the quality of accounting of a hotel property, including staff training, accounting software and forecasting.
  • According to the Internal Revenue Service, hotels have a unique set of terms and practices used for accounting, atypical from basic accounting training.
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  • Specialized accounting software created for the hospitality industry will help hotel management or accounting staff keep track of day-to-day finances, as well as forecast for the future.
  • If a hotel's accounting is in disarray, consider hiring hotel management consultants to get things on the right track.
  • There is specialized hospitality accounting software that helps hotel management and accounting personnel keep track of their daily finances, as well as predict future revenues and expenses.
  • Latest trends in hospitality accounting applications point toward more cloud-based software, allowing companies to access real-time business information on any device.
  • Because hotel accounting involves a more complex set of practices than typical accounting, accounting personnel must go through training that differs from traditional training
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    We believe accounting serves a purpose beyond presenting the historical financial position of a hotel. Timely accounting information, properly presented, is information that management can use to improve future performance and compare income and expenses to past performance and future goals. Accounting data is processed using an offsite Application Service Provide (ASP) over the internet. This enables our hotels to input daily revenue and statistical data while accounts payable is processed regularly. The end result is that managers, owners and corporate staff can review financial data on line at any time over the internet using a web browser.
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    Hotel accounting is not simply about managing revenue and expenses. Independent hotels and hotel franchises have unique financial needs that demand competent staff and an accounting system that will allow management to plan for the future and improve services for both guests and staff alike. There are many things to consider when assessing the quality of accounting of a hotel property, including staff training, accounting software and forecasting.
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    Hotel accounting is not simply about managing revenue and expenses. Independent hotels and hotel franchises have unique financial needs that demand competent staff and an accounting system that will allow management to plan for the future and improve services for both guests and staff alike. There are many things to consider when assessing the quality of accounting of a hotel property, including staff training, accounting software and forecasting.
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    The accounting could be manual or computerized accounting methods, procedures, and controls. It could be used to collect, record and analyze operational data. The hotel managers also could interpret the information in the accounting system to make management decision. It's a good method to gain more benefits with an accountings' help. With an good quality accounting system, the manager of restaurant could make a decision on the percherse amount and find out the peak season. Also, it will be easy for a manager to make decision on how many employees should be hired. The information in the accounting system is not only make a record. It refelect the performance of restaurant. As this artical metioned, the things need to be considered when choosing an accounting including staff traing, accounting software and forecasting.
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    Hotel accounting is not simply about managing revenue and expenses. Independent hotels and hotel franchises have unique financial needs that demand competent staff and an accounting system that will ...
pjohn091

The Property Management System (PMS) of the future is already here | By Max Starkov - 0 views

  • The traditional, legacy PMS is an on-premises software platform with features and functionality ranging from barebones to rich and very complex. These legacy platforms have a number of serious disadvantages: a) too expensive to install, train staff and maintain, b) their "all-in-one solution approach" stifles innovation and prevent quick adoption of new functionality needed to meet new guest requirements or sudden changes in the market conditions, like the contactless experience from last year, and c) as closed systems they are reluctant to open up to third-party integrations, applications and solutions, depriving the property and its guests from some very innovative and much-needed applications and services.
  • Some of the benefits of the cloud PMS are significant and timely: No upfront costs - its pay-per-use model makes it an operating expense (OpEx), which helps the constricted cash flow Easy to install, train staff and use which increases staff productivity Automation of many administrative tasks, saving the property team time and effort AI driven workflows and database management and intelligence Automatic software upgrades with minimum downtime and no extra cost No need for on-property IT support, which is getting quite unattainable in the post-crisis era Complete automation of redundant processes and tasks, allowing the property to operate with leaner staff The ever-changing data security requirements are handled by professional data security engineers at the cloud PMS vendor Provides guests with contactless guest experience and mobility. Upgrade and up-sell capabilities or easy integration with an upsells vendor, important in this depressed revenue environment Easy access to reporting and performance analytics from any device anywhere. Most importantly, an Open API for seamless, fast and free or low-cost connectivity with the myriad innovative third-party vendors out there. Ex. Oracle's legacy OPERA PMS has 400 API capabilities vs the OPERA Cloud PMS with 3,000 API capabilities.
  • he three main advantages of the OPERTA Cloud PMS over the legacy PMS:
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  • Ability to achieve more with fewer resources,
  • Security of data
  • Ability to be agile, adapt and evolve
  • the three key advantages of the cloud PMS over the legacy PMS:
  • Flexibility:
  • Ease and efficiency:
  • Connectivity:
  • I believe over the next 5 years the adoption of cloud PMS solutions will explode and this will be the highest growth component of the hotel tech stack
  • Why? Low costs, efficiencies, higher productivity and data security aside, in the near and mid-term a full-service 3-4-5-star hotel will need over 100 plus APIs with third-party tech applications and solutions to be able to function and meet the basic needs and wants of today's digitally-savvy travelers.
  • According to Laura Calin from Oracle Hospitality, switching from a legacy to a cloud PMS has occurred traditionally when a) on-premises hardware reaches end-of-life and warranties are expiring, or b) when a brand affiliation comes to an end and a replacement system is required.
  • (PMS) is the hotel 's command center for rooms and F&B management, sales and catering, distribution, availability, pricing, reservations, guest interactions, issue resolution, housekeeping, reporting, billing, guest communications, etc. and is often described as "the central nervous system of the hotel operations."
  • the three key advantages of the cloud PMS over the legacy PMS:
  • Luckily for our industry, the future is already here in the form of a cloud PMS with Open API (application programming interface) integration platform, just on time in this most challenging era in our industry.
  • Ever since the emergence of the cloud-first PMS platforms like Cloudbeds and Mews, there has been a monumental shift in the PMS vendor community's mindset: from closed system mentality to cloud PMS with Open API mentality. At Oracle Hospitality, with the adoption of the Oracle's self-service cloud technology tools, the OPERA Cloud PMS with Open API has become the most important innovation strategy
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    This article deals with cloud PMS and its advantages. Some of the advantages stated by the article are efficiency, low cost, and provides guest with more contactless experience. This is a new trend we are starting to see emerge into the industry especially now more than ever after the events that have occurred due to the pandemic.
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    Seems to me this took a lot longer for companies to start getting onboard then I would have anticipated. The cost perspective and ease of use should have attracted people right away. Not having to house or protect on site servers from damage and theft is also a critical point. Not to mention the ability to grow the system when necessary.
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    The article discusses traditional PMS, an on-premises software platform that can range from very basic to extremely powerful and complex. Installation, training and maintenance are expensive for such platforms, and they stifle innovation by not allowing third-party integrations, applications, and solutions. Cloud-based hotel management systems with Open API integration platforms are the future of hotel management software. They are cost-effective and offer many operational benefits. Operating expenses such as the OPERA Cloud PMS improve cash flow, are easy to install, train personnel, and automate many administrative processes. Also, it provides easy access to reporting and performance analytics, as well as contactless guest experiences and mobility.
yiran DING

Solar Powered Energy Management for Hotels - Forbes - 0 views

  • Solar Powered Energy Management for Hotels
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    Engergy always be the top cost generator in hotel expense. Hundreds of new technology is developed to control the cost of energy consume and provent guests' oversmart on wasting. Zenros Smart Engergy is a new energy management system for hotels. It is predicted that the system can save at least 35% in HLP cost.
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    Solar Powered Energy Management for Hotels "Hotels consume massive amounts of energy and use 50% more energy than a similar sized residential building despite having only 55% occupancy rates on average. " "Energy costs are the ghighest fixed expenses for hotels fafter salaries. It is very important for hotels to save energy  The article started by mentioning the most widely used sensor system. And smart energy management solutions are quite expensive and sometimes even impossible to be retrofit old hotels.  ZENROS is a new solar powered energy management system. It is believed  to be able to save at least 35% in HLP costs. It is connected to the room controller and use Zigbee Smart Energy, a panel wireless communication system to control all the electrical devices. This combination of solar energy and wireless enables restoration in most hotels, even the ones without electrical grid nearby. 
Chris Cardoso

Hotel Telecommunications Strategies - 6 views

  • No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past.
  • The guest now has a variety of choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones. 
  • Assuming that the wireless reception quality is acceptable, it is very difficult for the hotel to compete on a cost basis.
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  • Given the hotel’s advantage in quality over the guest’s portable devices, the proper packaging of services will lure even the most avid self-contained guest back to using the hotel’s telecom services.
  • Hotels are unable to compete on price with devices that the guest has brought with him.  What the hotel can do is offer a better experience at a reasonable price to entice guests to use the hotel’s telecom infrastructure.
  • Attracting the Guests to Use the Hotel’s Telecommunication Services
  • No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past.
  • No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past.
  • The guest now has a variety of choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones.   All these alternatives offer a less expensive means of communicating than using the traditional hotel guestroom phone and other services such as fax
  • The guest now has a variety of choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones.   All these alternatives offer a less expensive means of communicating than using the traditional hotel guestroom phone and other services such as fax.
  • Guests had little choice back then but to use the guestroom phone and grumble about the cost.
  • Guests had little choice back then but to use the guestroom phone and grumble about the cost.
  • Assuming that the wireless reception quality is acceptable, it is very difficult for the hotel to compete on a cost basis .
  • Assuming that the wireless reception quality is acceptable, it is very difficult for the hotel to compete on a cost basis
  • Another concern among hoteliers is what can be termed the self-contained guest
  • Another concern among hoteliers is what can be termed the self-contained guest
  • Theoretically, the self-contained guest needs no hotel telecommunications services .  
  • Theoretically, the self-contained guest needs no hotel telecommunications services
  • Attracting the Guests to Use the Hotel’s Telecommunication Services   Hotels are unable to compete on price with devices that the guest has brought with him.   What the hotel can do is offer a better experience at a reasonable price to entice guests to use the hotel’s telecom infrastructure. No matter what cell phone the guest may carry or what service provider is used, no wireless connection is as good as a land-line connection
  • Hotels are unable to compete on price with devices that the guest has brought with him.   What the hotel can do is offer a better experience at a reasonable price to entice guests to use the hotel’s telecom infrastructure. No matter what cell phone the guest may carry or what service provider is used, no wireless connection is as good as a land-line connection
  • The early 1980s marked the beginning of an era of profitable hotel telephone departments.  The advent of call accounting systems (thanks to deregulation) enabled hoteliers to easily mark up calls to a profitable (some say too profitable) level.  Guests had little choice back then but to use the guestroom phone and grumble about the cost. This era has come to an end.  With few exceptions, most hotels have seen between a 15 percent and 25 percent drop in telephone revenues over the last five years.  The main reason for this decrease is guest choice.  The guest now has a variety of choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones.   All these alternatives offer a less expensive means of communicating than using the traditional hotel guestroom phone and other services such as fax . A fax machine in the guestroom was considered a premium amenity for many years.  With the Internet explosion, however, the machines have seen less use.
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    No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past. The early 1980s marked the beginning of an era of profitable hotel telephone departments. The advent of call accounting systems (thanks to deregulation) enabled hoteliers to easily mark up calls to a profitable (some say too profitable) level.
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    Nowadays, people have many choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones. Hotel guests are restricted by the largest telecommunications service providers from making long distance collect and credit card calls to countries other than their home country. The guest is not able to complete his desired call from the guest room telephone. In addition to frustrated guests, this generates absolutely zero revenue to hotels. What the hotel can do is offer a better experience at a reasonable price to entice guests to use the hotel's telecom infrastructure. The hotel can use some systems to reach this goal, such as the BBG Communications. It can increase revenue for every international operator assisted call. It assumes all responsibility for billing and collection of all calls. It has over 500 multilingual, live operators servicing customers. The most important thing is there is no cost and risk to the hotel, because the BBG assumes all associated cost and responsibility.
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    This article is talked about hotel telecommunications in the 21st Century. No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past. The early 1980s marked the beginning of an area of profitable hotel telephone department. Few years later, this area has come to an end. The main reason for this decrease is guest choice. Later on, guests have a variety of choices for communicating including fax over the Internet, e-mail, cell-phones, calling cards and even Internet-based phones. All these alternatives offer a less expensive means of communicating than using the traditional hotel guestroom phone. With the time passed by, hotel telecommunications update and improve better and better. Nowadays, High-speed Internet access is fast becoming an expected amenity. This the revolution for hotel telecommunications in the 21st Century.
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    This article that is written by Geoff Grisworld. Talks about how telecommications has changing in the 21st century. One of them being hotel. Hotel takes a big advantage in telecommication because there is always a change in the communication system. That is why hotel have to upgrade their system often. This is why hotelier organizes packaging deal when it comes to communication system from using the phone to HSIA. This is a few system that is always need to be change constantly, so the hotel can offer a better experience at a reasonable price while they are enjoying their stay.
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    This article speaks about the growth and development of telecommunication within the hospitality industry in the 21st century. "No matter what telecommunications strategy a property takes, one thing is for certain, it needs to be a different one from the past," the article states. Since the 80s hotels utilized their telephone department to offer a service for a profit. Because there was little to no competition with communication, this was profitable as guest pretty much had no choice but to use the phone service provided at a set cost by the hotel. Today, however, we see a shift in technology now where everyone has communication at their disposal via smart phones, Internet and other communication tools. With this happening, "it is very difficult for the hotel to compete on a cost basis." (Griswold) It also explains how high-speed Internet access (HSIA) is almost seen as an amenity anticipated by the guest and has worked in the hotels' favor. The article goes on to describe the "self-contained guest" that carries a smart phone, small printer, notebook computer and technology of their own which allows them to virtually have no use in the hotel telecommunications services. So what does this article suggest for concerns as such? Hotels are to attract guests to use their telecommunication services. By offering packaged deals at affordable prices, Griswold believes hotels will be able to be the ideal option for telecommunications services. After viewing this article, I realize how hospitality industry workers think about those they serve all the time and should always display it. Even though the hotel is trying to make money by charging for Internet and phone services, they wish to market the service as the best option for the guest. The Internet connection would be faster provided by the hotel over a smart phone is one feature they wish to advertise. This type of mentality is smart yet should be withheld throughout the industry and always show that the
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    The early 1980s marked the beginning of an era of profitable hotel telephone departments, because guests had little choice back then but to use the guestroom phone and grumble about the cost. Nowadays, guest has a variety of choices for communicating including fax over the Internet, e-mail, cell phones, calling cards and now even Internet-based phones. All these alternatives offer a less expensive means of communicating than using the traditional hotel guestroom phone and other services such as fax. And high-speed Internet access (HSIA) is fast becoming an expected amenity in 21st century. Today hotels are unable to compete on price with devices that the guest has brought with him. What the hotel can do is offer a better experience at a reasonable price to entice guests to use the hotel's telecom infrastructure.
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    This article explains how much are creating incentives for hotel guest in an effort to get them to use the technology that the hotel provides.
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    In modern society hotel need more attrahent thing increase revenue. The traditional way may lose competitiveness, like telephone services. Because almost everybody using personal cell phone and more and more people prefer to use internet to communicate such as email and skype. In my opinion if hotel build some telecommunications use internet such as physical skype phone and provide cheap service that may be attract more people to use that.
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    With the emergence of "self-contained guest," hotel telecommunications departments must change its offerings because old strategies no longer apply. A self-contained guest is one that does not need the traditional amenities hotels would offer for telecommunications, such as fax machines and printers. Guests now look for a fast, free internet connection as an amenity. Some may not even need wifi, because they have a faster mobile service that they use. Even hotel telephones, guests no longer want to use the land line and pay hotel fees to make a call. Cell phones have eliminated that need (even for international calls). So hotels must not stay the same, and must change their strategies for producing revenue from their telecommunications department.
ggara004

Why the GDS system is still as important as ever for hotels - HotelREZ Blog - 1 views

  • There are four distribution channels that make up the GDS, namely Amadeus, Galileo, Sabre and Worldspan. Despite generating billions of dollars in sales year on year, we’ve heard many hoteliers refer to the GDS booking engine as “dying”, “outdated” and “disappearing.
  • In fact, over 600,000 travel agents use the GDS to book flights, hotel rooms, car rentals and destination activities every single da
  • GDS production continues to grow year on year by as much as 5% to 10% worldwide
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  • The GDS, as a viable revenue channel continues to experience strong annual growth and is not going away any time soon.
  • The GDS allows all expenses to be tracked, making it easy and user-friendly for companies to make hotel reservations for their employees
  • Corporate guests are ideal customers because they tend to use other hotel services, such as the restaurant or spa, increasing incremental spending per room.
  • he majority of business and leisure travel from the United States is booked via the GDS, and bookings from countries such as Russia, Japan, India and China is on the increase
  • This is particularly the case if you’re looking to increase corporate business, as the GDS is a huge corporate bookings sourc
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    This article explains the benefits of Global distributions channels in the hotel industry, The benefits listed are strong continuous annual growth, more corporate bookings, worldwide exposure. and significant revenue stream for any hotel. The most significant point was the topic of an increase in corporate bookings. Large companies use GDS to track their employees travel expenses. This is efficient because companies are able to use this system to manage costs and expenses of travel. Although some hoteliers may say this "dying", it appears GDS is still generating business and revenue for many companies.
jessielee214

2019 Hotel Accounting Trends Are All About the As | Hospitality Technology - 1 views

  • From an industry perspective, the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics. Faced with greater demands in 2019, hoteliers will be forced to find new forms of automation to speed up financial processes and improve visibility on the backend, while enticing guests to utilize mobile apps through enhanced personalization on the frontend.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile. GMs and other personnel can be on the go and still have KPIs, productivity data and real-time stats in the palm of their hand.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • ...31 more annotations...
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • During the next wave of hospitality technology, more and more hoteliers will recognize the power of analytics and adapt their strategy accordingly. Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting.
  • Hotels have already begun replacing front-desk employees with apps, robots and automated kiosks. As a result, finding high-quality labor (at a reasonable cost) is no easy task.
  • As we continue to live in an increasingly customized world, hoteliers will seek targeted accounting tech partners to replace one-size-fits-all solutions.
  • Apps/AI Over the last decade, the hospitality industry has developed a fixation on mobile technology that has revolutionized hotel management. In the next phase, this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • Hoteliers are already using their mobile apps for real-time data analysis, allowing them to make informed decisions whether they are on property, near their work areas, in the field or on the fly.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • While there has been significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain
  • Automation Rising demands from guests will require hotels to be more responsive than ever. To keep up with the pace, managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • By combining varied data sources into one centralized location, or data warehouse, an API-powered data system will provide a holistic snapshot of entire portfolio raw data into a user-friendly format with gauges, dashboards, trendlines and more to equip hoteliers with the answers they need to impact bottom-lines.
  • Analytics The phenomenon of “big data” has infiltrated the professional world, spanning industries and transforming all facets of business, from accounting and operations management to marketing and business development. No longer bogged down by paper and binders, today’s hoteliers can access numerous data sets at every turn, from STR reports to PMS documents and guest satisfaction surveys.
  • On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture.
  • On a macro level, corporate and regional managers will have the extended oversight necessary to ensure the right decisions are made at every level of the company from the ground-up.
  • And finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon.
  • the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics.
  • Apps/AI
  • this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile.
  • interact with and enhance the guest experience by being more available and more attentive on the floor. Removing the chains and restrictions of the desktop and expediting report compilation, hoteliers can truly begin to refocus on delivering the best experience possible without worrying about becoming mired in the weeds of business ineffeciencies.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • Automation
  • managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • Analytics
  • Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting. These capabilities will result in increased efficiencies, reduction of expenses and improvement of overall performance and profitability.
  • Over the next five years, the advantages of having a big data strategy will be infinite. Hoteliers who decide to apply big data in a meaningful way will reap the rewards in every facet of their business, from sales and marketing to guest satisfaction. On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture. Using consistent data monitoring and evaluation, hotel teams will be able to deliver a higher level of service while making informed strides every day.
  • Technology and Labor
  • Effective labor management technology can help proactively notify management when there’s an issue and eliminate overtime before it happens to ensure that guest satisfaction remains high while balancing profitability. Mobile and dashboard data related to key functions that consume labor will become the GM’s best friend.
  • finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon
  •  
    Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.
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    Currently, accounting is about three different things. First, there are apps. Apps can be used to help hoteliers make informed decisions based off the analysis of real-time data. They are able to make these decisions from basically anywhere. Second is automation. Automation helps get rid of the looming manual workloads most hotels endure. The third thing is analytics. In today's hospitality industry, hoteliers are able to access data sets from wherever they may be. According to this article, apps, robots, and automated kiosks have already started to replace front-desk employees.
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    Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.
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    The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.
ecast038

Cloud vs On-premise PMS for hotels: which one is better? - CiHMS - 0 views

  • On-premise Property Management System requires a significant number of “on property” hardware compared to the Cloud-based one. It gives the hoteliers total control: data and the system, system configurations, networks, updates, and changes are all yours to decide
  • Running the On-premises PMS means hoteliers must maintain a dedicated server room, which also needs an effective cooling system and an around-the-clock support team to keep everything up and running smoothly
  • With the cloud computing vendors, the PMS providers would be responsible for most of the IT operations expense. The hoteliers can also get the advantages from the cloud computing vendors’ highly available servers, at their optimal performance.
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  • The hidden cost includes hardware server costs, additional IT staff expenses to manage the system infrastructure, maintenance fees (yes, more maintenance fees), and the expenses of other 3rd party software integrations
  • A cloud-based PMS has a much lower entry cost. They charge a fixed monthly subscription model, with a small initial setup fee. No server cost, maintenance fee, extra human resources cost, lower energy bills and is an extremely affordable budget for small and medium scaled hotel businesses
  • Although you can set up your On-premises PMS to be accessed from an off-site workstation or device, remote access can be affected by various factors. Getting real-time data can certainly be challenging, especially not at the speed that cloud-based PMS delivers
  • Undoubtedly, On-premises PMS is still ahead of the Cloud-based system when it comes to the number of integration capabilities, the flexibility of built-in reports that got customized, added over the years. 
  • a security breach can happen, losing your internal data, your brand reputation, revenue loss is unavoidable. 
  • It explains the widespread adoption of cloud-based systems. The only thing you have to hold responsible for is your Internet connectivity which is basic infrastructure any hotel should already have in place. In fact, the switch to cloud-based PMS is not impossible for the existing On-premises system.
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    When it comes to deciding whether you should switch to cloud computing or remain with on-premises PMS, it all depends on your company. Many people fail to see the hidden costs associated with on-premise PMS such as hardware costs, IT staff to manage the infrastructure and expenses coming from 3rd party software integrations. Although on-premises PMS can be more customizable for companies, cloud-based systems are dominating. They reduce costs, are highly accessible in real time, fees are consistent, and are highly secured.
priscillamuniz

Out of Line: How Restaurant Operators Can Utilize The Cloud To Maximize Performance | H... - 0 views

  • 71% say the ability to integrate with other systems is driving their POS purchase decisions, according to HT’s2 2023 POS Software Trends Report.So, when restaurant operators go looking for ways to innovate, they’re inevitably met with a need to throw out all the current capital investments to get to the needed improvements - a proposition that results in difficult ROIs.  On top of these impossible economics, the upgrade process is incredibly time-consuming and massively expensive. Updating such a massive and integral part of the business can take years, multiple decision makers and tens of thousands of dollars per store. 
  • Switching to cloud-based technology used on legacy hardware can be an incredibly smart option for restaurant owners who want to improve business operations without long delays and costly hardware overhauls. The restaurant point-of-sale (POS) system, using access to cloud-based data and seamless software updating, can bring important innovations to operators without the wait and expense.
  •  
    This article discusses the aging restaurant (POS) systems which are quickly becoming a blocker to new initiatives. However this is where cloud based software comes into play by maximizing performance. It brings innovations to restaurant operators without the wait and expense. The older (POS) system are not so innovative. The upgrade process is very expensive and time consuming. The cloud based system integration can enhance overall efficiency leading to improved guest service and higher profitability.
ivettemackliff

https://www.hospitalitynet.org/opinion/4111247.html#void - 5 views

As technology has been rapidly growing within the hospitality industry, so has the impact. The article covers the basis of how all information and telecommunications systems are now categorized int...

technology Hospitality hotel software business tech travel

started by ivettemackliff on 29 Aug 23 no follow-up yet
YU CHEN

Hotel Anticipates Immediate ROI on Room Control System to Save on Energy | News | Hospi... - 0 views

  • guestroom switches, sensors and thermostats, as well as HVAC, lighting and load controls
  • Verve uses wireless sensors and control products to affordably generate energy-saving solutions for controlling HVAC, lighting and miscellaneous electric loads in guestrooms. ZENO wirelessly connects intelligent devices in rooms to central controls.
  •  
    This was a very interesting article about how Salvatore's Grand Hotel will be the first to benefit from the integration of Zeno Control, LLC and Verve Living Systems. The hotel will immediately begin installing Verve Keycard Switch, which is controlled wirelessly and uses sensors and control products to control HVAC, lighting, and other electric loads in guestrooms. Verve Keycard Switch doesn't require batteries. When a guest enters their room, they place the card into the Keycard Switch and then have complete control over all the electric devises in the room. Once the card is removed, the electronic devices in the room turn off or go into eco set back mode. The system can not only turn things on and off, but can defect problems in the room and track energy usage. The hotel expects to see a return on investment within two years. I thought this article was right on target with this week's module, and it seems this system would definitely help facilities be more energy efficient. I think it also supports preventative maintenance. Since it tracks problem areas, the facility manager should be able to address them before guests have to point them out. One possible problem I see is if guests forget to remove the card when they leave the room.
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    Verve Living System by ZENO Controls LLC has a new guest room energy control system. The system concludes guestroom swithches, sensors, thermostats, and lighting control. The system will turn off all electronic facilities when the room is un-occupied. So the system can get immediately financial benefits to hotel from the saving on energy expense, which is a big spender of entire expense.
alibaba0512

Call Accounting Software for Every Enterprise | Dinamo Effect Technology Tips - 0 views

  • Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts is a difficult task. Most communication managers demand the necessary tools to allow administrators to monitor, evaluate, forecast and allocate communications management services and expenses.
  • Communications facilities are continuing to evolve at a rapid rate. Call accounting is generally the centerpiece of a complete communication management solution (CMS) to allow customers to track, process and allocate communications transactions (analog, VoIP and data).
  • Good call accounting software provides exception management reports which highlight long duration, excessive cost and misdialed calls.
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  • Call accounting delivers expense account code, password or authorization code reports. These results can be automatically directed to accounting systems, spreadsheets, HTML, email and a variety of other formats.
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    By Call Accounting Software, manager can monitor, evaluate, forecast and allocate communications management services and expenses. 
Dongyun Oh

Hardware subsidies for POS systems? - 0 views

  •  
    Subsidizing a product to get a long-term use commitment from a consumer base is nothing new; it existed before high tech hardware was made affordable by software or service agreements. Think about the razors you buy, assuming of course that you're not a fully bearded male. The initial cost of the razor isn't all that expensive, but replacing the razors for a month costs upwards of twice the razor itself. And if you've shopped for a printer lately, you know the same strategy applies here. The printer itself isn't the greatest expense over the life of the asset; the ink, which is required and usually specific to the device itself, is where you will spend the most money. The most well known form of subsidization, or at least most glaring, comes from the coupling of cell phones and cell service providers. An iPhone, for example, costs a lot more than most people actually pay for it. The new iPhone 5, the basic version with 16GB will run you $649. Not to mention the cost of new adapters, chargers, cases, etc. However, if you commit to (or renew) a two-year service contract with AT&T, Verizon, or Sprint, the phone itself costs $199. How does this work? The same way the printers and printer ink work. The service providers (i.e. AT&T) subsidize the majority of the cost of the phone in order to lock customers into a contract that ends up costing much more in usage and data charges over the life of the contract. The idea is to make the cost of entry relatively cheap. Then, the cost the company loses at the initial purchase is recouped through purchases, or service charges, over the long term. Unscrupulous? Not really, although some would say so after receiving their phone bill. But that has more to do with not being aware of the stipulations of the contract you sign to get the cheaper phone at the outset. Although I personally find it annoying, I try to look at as something akin to amortizing the asset, and remember that, at least for me, a monthly fee
Hui Chen

The Restaurant Profit and Loss (P&L) Statement - 0 views

  • The section first specifies any sources of revenue, including food, beverage sales, merchandise sales, catering, and any other source of income important to the restaurant. This section also includes the usage cost associated with the sales
  • The other section involves all operating expenses in the restaurant. This includes payroll, rent, utilities, and repairs, among others
  • he difference between the revenue and the expenses determines whether the restaurant reaps a profit or suffers a loss at the end of a given period.
  • ...1 more annotation...
  • When to Prepare a P&L Report It is best to prepare a P&L each week if possible.
  •  
    This article introduces us the restaurant profit and loss statement.  Introduces different kinds of revenue and expenses. And tell us when to prepare a P&L report.
Wei Ding

Apple iCloud: What it is, and What it Costs | PCWorld - 0 views

  • iCloud does not replace local storage on iPhones, iPads and iPod Touches
  • iCloud also remembers your device's settings, apps, home screen layouts, ring tones and text messages, so all of that information is available if you upgrade or replace your iPhone or iPad.
  • Third-party apps will be able to use iCloud as well
  • ...1 more annotation...
  • Apple will provide 5 GB of iCloud storage for free, but iTunes music, apps, books and Photo Stream don't count against that total.
  •  
    This article mainly talks about icloud basics and the cost of icloud. Icloud has lots of benefit for the customer who uses apple devices. Icloud do not replace local storage on iPhones, ipads and iPod touches. Icloud keep data in sync between any apple device and PC that you own. Every data are available across devices from Iphone to ipad. All the documents can be shared in any apple devices and people do not need e-mail or USB to store and transfer files. It brings lots of conveniences to the customers. Also, icould provide excellent backup function for customers. Another advantage of apple devices is that third party apps are able to use icloud as well. The cost of this service is not really expensive and apple will provide 5GB I cloud storage for free. Apple charges some extras money for additional storage, but it is not very expensive. Icloud will help apple not only enhance current market, but also can expand the future PC and other digital devices market. People who own multiple iOS devices will get the most out of iCloud, because it saves the hassle of manually transferring data between iPhones, iPads and so on. Therefore, more and more people will purchase apple devices in order to get the most out of icloud.
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