MGM Resorts to Replace Bartenders With Machines (No, Really) - 0 views
-
The goal is to save $300 million, with $100 million of that coming from savings on labor costs.
-
the company will assert, these machines provide guests a consistent experience across all venues
-
These machines aren’t likely to replace your favorite casino bartender
-
Easybar cocktail station costs about $30,000, or roughly half what a human union bartender costs to replace
-
This article discusses the addition of the Smart Tender at MGM Hotels in Las Vegas. It raised some questions that many people pointed out this week in our discussion posts. What will happen with bartending jobs? Is this the beginning of the shift to more jobs being removed for technology? The article does highlight that not all bartending jobs will be lost, for example, casino bartenders. While this could be a great step forward it could also have some issues. Guests may be upset by the change in experience since you are no longer speaking to a bartender.