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wenzheng guo

KFC Reduces Waste and Maximizes Quality by Automating Oil Management | News | Hospitali... - 1 views

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  • The RTI Total Oil Management® (TOM) solution eliminates the often messy and time-consuming process of manually handling oil, while maximizing food quality and bottom line.
  • Eliminating the “grease shuttle” removes a kitchen safety hazard.
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  • The RTI web-based TOM portal provides operators with at-a-glance, real-time visibility via reports showing store-level activities like oil usage statistics, shortening quantities, oil quality, and filtration data.
    • wenzheng guo
       
      When I worked in Shanghai, people used to work in Mcdonalds told me they change oil Five day a time. I wonder wheather this technology will implement in China.
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    the new technology for the fast food restaurant to monitor its oil condition to make sure the quality of the oil and provide the healthy choice for the guests to buy it. it is real useful, but i doubt it will costy and may not be apply easily even though it is a good idea for healthy food. 
aali057

http://www.e-marketingassociates.com/2016-digital-marketing-trends-to-implement-into-yo... - 0 views

Emarketing is useful for all hotels. It is a powerful tool to help advertise and gain revenue in the hospitality industry. There are different kinds of marketing such as internet, web, online, and ...

started by aali057 on 12 Nov 16 no follow-up yet
acarter001

Expanding global footprint with accounting software for hotels. ~ Friday, 13th July 201... - 0 views

  • What should hotels look for in their financial management system then?Handling currency complexityRapid globalisation means that hotels are likely to report in more than one currency. Thus it would be a tremendous help if hotel accounting software can handle multiple currencies. However, it is worth noting that currency translation is not as simple as it looks. Complexity arises when different categories of exchange rates are required depending on circumstances. This is especially problematic when hotels have to follow more than one set of accounting and business rules. Handling multiple languagesEven though English is the default business language globally, it is not necessarily the case that everyone in an organisation grasps all English terminology and statutory reports, especially those that handle day-to-day operations. They are more likely to do the work in their own language. Moreover, different countries have different units of measurements and formats, which need to be reported as well. Hence, it is vital that hotels’ financial management software can handle all of these. Handling multiple entitiesA hotel chain with various branches in different countries or jurisdictions has the extra workload that entails complexity. As a helping tool, a hotel financial management system should be capable of consolidating results from discrete entities for statutory reporting and tax purposes. In other words, it should help the mother company and its subsidiaries keeping track of one another’s financials without interfering with their various legal structures.Supporting multiple charts of accountsAccording to Ventana Research 2011, “maintaining multiple charts of accounts may prove to be both simpler in the long run and more productive” despite some saying that it is best to have one chart of accounts only. The rigid approach of a single chart of accounts is especially unsuitable for companies with different lines of businesses, those in joint-venture arrangements or those acquiring businesses in different countries. Thus, accounting software for hotels should be able to handle simultaneous charts of accounts.Handling multiple calendarsIt is a fact that businesses around the world do not operate on the same fiscal year. To save time from having to recast figures into different calendars, hotels with multinational operations should implement a financial management system that can create local, regional and consolidated reports as needed for management or statutory purposes.Handling tax complexitiesFor hotels operating in various countries, their accounting software should be able to handle the complexities associated with different tax regulations and help defending tax audits. Apart from addressing issues such as multiple entities, charts of accounts, calendars and depreciation schedules, their system should be configured to be tax-aware. In other words, it should provide hotels with automated maintenance of rules and rates.Reporting using multiple accounting standardsGAAP, IFRS and local accounting standards require different accounting treatments. Thus, accounting software for hotels should allow different books for recording transactions under these various accounting rules. Automating the process from closing these books to creating financial statements and reports using multiple accounting standards also helps hotels save time and effort without risks of errors.Supporting different levels of corporate reportingA multinational hotel’s accounting system should be able to create a consolidated headquarters view as well a consolidated statement of several subsidiaries at an intermediate level. Management should be able to view and analyse these reports right at the source.Supporting global accessFinancial management software that allows web-based access can help hotels avoid incurring costs from installing the system individually at all branches or at branches with limited on-premise support. Having a system that can be installed locally, deployed centrally and accessed globally gives hotels a competitive advantage without compromising security and reliability.
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    It is interesting to see in this article that investing in the proper accounting software in the hospitality saves the hotels more money. You would not think about the time lost by the accounting department simply by correcting errors. This article states that there are also several things that should be required of accounting software to ensure overall productivity. Interestingly, one of the most important aspects that I had not thought of is the need to handle multiple languages. By doing this, you are allowing users to enter data in their own language and be more productive.
Zhenzi LV

INNOVATION SOFTWARE - 1 views

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    I have found this creative system which is "innovation software" hotel PMS. Like the cloud-based PMS system, it is low cost and saves money. And it is also flexiable and simple to use. Which is more special it's that it has online training via its elearning portal which save time and money that all staff are fully competent in using the system. The most important reason for this system is that the SaaS is not like the others that the data is hosted locally at the hotel so if the internet is disconnected, the PMS system doesn't. This advantage is more pirior than the others because most of the cons for the other system will face this internet problem. And also, this system doesn't lock the company into a long-term contract which means it is possible to change or stop the contract if the hotels not satisfied with it. I think it is a good choice for the small hotels to choose. What's more, this system releases software to all clients every quarter, at the meanwhile, it would deeply value the clients feedback and use it. In its website, the client has the right to calculate the savings for detailed requirements. For instance you can enter the no. of the bedrooms and the average room rate, then the % commission charged on web bookings and so on. After you follow the fomula that it presented, it will calculate for you. It also has a online demo for free as long as you quickly sign up. And the clients are available to see clearly about all the services listed on the website. One of the service I want to mention is the ePOS integration which this software completely re-developed the way POS & PMS communicate with each other and eradicated the dreaded "Micro interface" standard. It's just like a wonderful package to deal with all the complex situations.
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    Unlike traditional collaborative software ventures which emphasize open communication across an entire organization, innovation management software is more selective in how different members of the company interact. It is ranked by reputation which reflect more accurate information.
Jiabao Han

Hospitality Software - 0 views

  • Hospitality softwares are extensive software packages specially designed to help you manage your hotel. They can be used in hotels, motels, inns, resorts, lodges, hostel, military guest houses, ranch, suites, apartments and bed &amp; breakfast. This type of software is also called Property Management System in the hospitality industry. They are created specially for the hospitality industry. Hospitality softwares tend to have hotel specific spreadsheets, templates, forms, marketing promotions, training programs, menu analysis tools and financial tracking tools. The have many modules like: Hotel administrations, Hotel Front Desk Management, Hotel housekeeping, and Hotel accounting.
  • In order to be successful hospitality software should have User Defined Fields for high flexibility. High-quality graphical representation of rooms. Real-time statistics. 100% web based application. All of the modules should work closely together pulling from the same data without latency. Maintain the website flow while maintaining the activities of the key departments by the hotel staff.
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    This article gives a brife introduciton of the using of the softwares whithin the hospitality industry, especially in FO, HSKP and ACC department.
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    Hospitality Technology
Mengchao Li

Acumatica Software | Reviews, Free Demo & Pricing - 0 views

  • It is horizontal in nature and can serve the needs of professional services, marketing, banking, hospitality, and other vertical markets. System security settings can be configured to manage user access to particular reports, fields, and data records.&nbsp;
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    Acumatica is a financial management web-based accounting system which can apply to huge a bunch of vertical market, specifically hospitality industry. it consists of cash management, accounts receivable, employee portal, currency management, tax management and revenue management. it is able to help hotel control their cost and data mining. After a data analysis, management team would anticipate the marketing trends and link the hotel financial situation to the current trends to be better operating the hotel.
sophia edwards

Hospitality Management software System India - 1 views

Winsar Infosoft is the fastest growing Software Company dedicated to Hospitality Management Software, Hotel Management Software, Property Management Software also in SPA and Golf. The article also ...

started by sophia edwards on 04 Jul 12 no follow-up yet
Michael Anthony

Behold the human-free, fully-automated hotel stay | Tnooz - 1 views

  • hotel in Norway has joined all the dots together, creating a completely human-free experience.
  • complete passport registration for overseas guests, select a room and other services through Ariane’s system – a platform
  • use their reference details to carry out a number of processes
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  • customer has booked their stay over the web or call centre
    • Michael Anthony
       
      They still have human interaction if the guest is booking over the phone, so there is technical support available
  • which effectively automate the entire process.
  • Before arrival at the hotel
  • The mobile key version works by emitting a unique ring tone to open the room door
  • Ariane’s system – a platform which is integrated with the hotel or chain’s back-end reservation platform.
  • customer actually arrives at the property they either pick up a keycard from a kiosk in the foyer or can be sent a mobile key system provided by OpenWays
  • mobile app for &nbsp;its technology in March 2010.
  • can be used elsewhere around the hotel or for in-room services.
    • Michael Anthony
       
      The mobile app sent right to your phone, can unlock your room, allow enterence to pool/fitness center/conference center, etc. It can unlcok most any door all from your phone. You don't have to worry about misplacing your room key.
  • visitors to the Comfort Xpress Hotel in Oslo will soon be able to complete their entire stay without ever speaking to a member of staff
  • covering areas such as restaurant bookings, leisure services including spa treatments as well as activities in the local area which can be booked through the hotel
    • Michael Anthony
       
      Instead of having to wait for the agents at the spa, or restaurant to print you an itemized receipt. They can just scan your mobile app and you will be charged for the services and products.
  • guests can check-out from their mobile device at any time, even once they have left the property, settling outstanding charges via secure payment systems
  • a string of major hotel chains, including Hilton, IHG and Rezidor, to roll out various parts of its technology around the world.
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    This article demonstrates how easy it is to check in and out of your hotel as well use the services that feature at the property. There is no longer a need for room keys or itemized receipts to be printed. All the agents have to do is scan the mobile app and all charges can be seen from your smart phone. Asides from all charges being posted, yourphone will be unlocking most doors including your guest room, spa, and. fitness center. You don't have to worry about misplacing your room key and having to take it out everytime you want to use the elevator or get into your room. This type of technology has been produced in France and has been adopted by Comfort Xpress in Oslo, Norway. I don't think it will be long before the US adopts this policy. All they would have to do is create or purchase the software and hardware from Ariane Systems and Openways or create there own verison. Personally, I would love to be able to use something like this, I always misplace or forget my room key but never my phone. I also don't have to wory about putting change in my pocket and having the room key be defunct. My only question would be how many mobile apps could I have? If I was traveling with a guest or partner, could they get a mobile app as well at no additional costs?
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    Many of the individual elements of the tech-led hotel are in place, but a hotel in Norway has joined all the dots together, creating a completely human-free experience. Combining check-in/out and guest management software from France-based Ariane Systems with room door technology from OpenWays, visitors to the Comfort Xpress Hotel in Oslo will soon be able to complete their entire stay without ever speaking to a member of staff.
Xu Wang

Online Hotel Management Software Firm User Base Grows 300% in Six Months - Yahoo! News - 2 views

  • According to the company’s independent metrics over half of the mobile usage was with an Apple iPad. The Apple iPhone is the next most frequently used mobile device.
  • The service is emailed to new customers who access the their accounts via a web page. There is nothing to download or install and the typical property can be up-and-running within a few hours.
  • More than a stand alone hotel property management software the Frontdesk Anywhere service includes point-of-sale and connectivity to travel agent sites such as Expedia.com and hotels.com.
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    As the technology develops so fast, this kind of software will be more and more popular through people who want to travel. And this kind of software really brings lots of profits for the firm. What is more, Apple is really a strong company! : )
Yi Sun

Back-of-house communication is key | Hotel Management - 0 views

  • MTech tracks service orders and guest profiles for hoteliers via the Internet with its HotSOS software platform. HotSOS interfaces with the property-management system and keeps important guest information, such as any issues experienced during a previous stay, at the push of a button. If a staff member is walking the property and sees an issue, he can relay a message from a handheld device to a back-of-the-house employee who can alert the appropriate department and immediately get a resolution in the works.
  • “Guest requests are reported and the system figures out who should cover it,” said Luis Segredo, president and CEO of MTech.
  • MTech recently introduced REX (Room Expeditor), specifically designed for the housekeeping department. REX allows room attendants to track room status and assign cleaning duties via an iPod Touch handheld device. REX uses information in the PMS to notify room attendants when rooms need cleaning and helps them track issues.
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  • Because a wireless network can support many applications, hoteliers are finding that adding services can be fairly inexpensive
  • Cameras can communicate wirelessly and video can be cached off site.
  • VoWiFi: Voiceover Wi-Fi is one way a mobile handset can be integrated into a voice-over-Internet-protocol network.Development kit: A software development kit typically is a set of development tools that allows a software engineer to create applications for a certain software package, hardware platform, computer system, video game console, operating system or similar platform.Browser-based: An application that is accessed via Web browser over a network such as the Internet or an intranet. Also a software application that is coded in a browser-supported language.Two-way: A radio that can both transmit and receive, unlike a broadcast receiver, which only receives content.RF: Radio frequency is a frequency or rate of oscillation, which corresponds to the frequency of alternating current electrical signals used to produce and detect radio waves.LAN: A local-area network is a computer network covering a small geographic area, such as a home, office or group of buildings, that consists of high data-transfer rates, a small geographic range and lack of a need for telecommunication lines.Mesh: Mesh networking is a way to route data, voice and instructions between nodes. It allows for continuous connections and reconfiguration around broken or blocked paths by “hopping” from node to node until the destination is reached.
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    It says the sooner the service is provided to the guests, the guests will more satisfied with the hotel. The telecommunication can help to reach the goal, for example, the system will determine which room need to be cleaned or not, the security camera also is a telecommunication system.
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    From my point of view, Mtech tracked service can really help the managers to save the cost on the management fees.
boyan yuan

Connect Your Hotel to 650,000 Travel Agents Worldwide - 0 views

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    The GlobRes support team is very helpful and efficient. GlobRes gives us easy and efficient access to the GDS and IDS worlds. GlobRes works to ensure your hotel gets the best from GDS connections guaranteeing you receive the maximum number of hotel reservations. GlobRes provide an advanced training session available for hoteliers in 5 languages, full consultation when you sign up for GlobRes GDS, controlling your hotel rates and room availability from one simple web-based control centre. Each hotel is assigned a dedicated account manager to lead the hotel through implementation and is available at all times should there be any questions or concerns.
Jiabao Han

Selecting a Hospitality Call Accounting System - 1 views

  • The trick to selecting a hospitality call accounting system is to know how to eliminate unsuitable options quickly by asking the right questions.
  • The trick to selecting a hospitality call accounting system is to know how to eliminate unsuitable options quickly by asking the right questions. There's no shortage of supply just suitable solutions. Different properties have different requirements and we have yet to find a solution that fits every type of property from a hotel chain through to a single location motel. The best way to choose between the dozens of call accounting systems is to have a checklist identifying requirements in descending order from mandatory through to "nice to have." If a short-listed candidate doesn't satisfy a critical requirement waste no more time, move onto the next and repeat the cycle. The objective is to identify one or more call accounting systems that satisfy all mandatory requirements. It's only at that stage that cost should be considered. Cost is irrelevant if a "solution" can't do the job. If you're lucky enough to find two or more options that are fully compliant then cost becomes the final consideration.
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    This article introduces brief suggestions about how to select a hospitality call accounting system. And the best way is to have a checklist identifying requirements in descending order from mandatory through to "nice to have." Such as, (1). A call accounting software package must be proven and specific to the hospitality industry. (2). Because of the VoIP (Voice over Internet Protocol) PBX (private branch exchange) has now superseded the TDM (time-division-multiplexing) PBX, so the solution needs to be compatible with hotels' existing PBX and whatever comes along in the future. (3). Hotels should choose different call accounting systems based on Single-site or multi-site businesses they have. (4). And the hospitality call accounting systems should integrate seamlessly with all major accounting software packages. (5). Software updates should be provided regularly (6). Competent 24x7 support is essential to assure hotels cost recovery and protect against revenue loss. (7). Software is easy to use and clearly but succinctly documented due to the high turnover of staff in hotels. And a web interface is a nice to have, but not an essential feature. Of course the best choice can vary because of different operation in hotels.
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    For hotel managers, there are dozens of hospitality call accounting options to choose from and depending on the nature of a particular operation the best solution will vary. This article offers a checklist for selecting a hospitality call accounting system.
Jingjing Zhu

POS Articles: Why POS Systems Are Easier to Use Than You'd Expect? - 0 views

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    There are three reasons why point of sale retail systems are easy to use, first of all,this software was designed with merchants like you in mind, not computer programmers or web designers. Once you have the hang of it, you may find that the program is almost intuitively simple. All you have to do is follow the instructions. seondly,.These programs were created to make running a retail operation as smooth and seamless as possible. Rather than making your day more difficult, With an Internet-based system, you can even manage your store remotely, from any computer with an online connection. Finally, your software provider to offer hands-on guidance and support. If you have any further questions down the line, call or email them for instant support.
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    Interesting article. I agree with you its easy to use.
Caroline Hardenbergh

Wanted: Crackberry Netiquette - 0 views

  • Thanks to the ever-growing presence of portable wireless devices in professional circles, your attendees are likely to find distraction during a meeting in their cell phones, laptops, or personal digital assistants (PDAs). For instance, handheld Internet devices called BlackBerries are proving especially popular among execs--in fact, they're sometimes called "CrackBerries" because of their addictive quality. That's why so many white-collar workers can't stop checking their e-mail while they're supposed to be paying attention. Since portable wireless technology is still relatively new, rules of etiquette have not yet been uniformly established. A 2004 survey by Menlo Park, CA-based Robert Half Technology found that two-thirds of chief information officers think technology-related blunders are increasing in the workplace. This would include behavior at meetings, where the most common offenses include leaving cell-phone ringers on, sending instant messages and e-mail using wireless devices, and typing on laptops out of turn. Internet etiquette, or "Netiquette," is a sore spot as well. The unchecked use of wireless devices at meetings is a drawback of the new gadgets
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    Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.
Michael Anthony

Going Green in Hotel Tech/Solar Energy Measured - 1 views

  • Residential solar systems usually don’t have much interaction with the meter attached to the side of the home.
  • U.S. customers see solar’s payoff as power bill reductions, rather than direct payment for the solar power they generate
  • net-metering-enabled smart meters may suit their purposes, and the utility’s purposes, just fine
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  • grade tally on actual solar power generated is critical
  • companies have promised their customers -- and their investors -- that they’ll keep close track of every dime of power generated, to make sure their complex lease or power-purchase arrangements are paying out properly over time.
  • market Itron is tackling with its cellular-linked solar power meters
  • Sunrun
  • Sunrun,
  • company’s customer website states that its "meters are based on cell phone technology, and while they collect data constantly, they only communicate with [... the company] four times a day, rather than every 15 minutes
  • Sunrun,
  • readings are uploaded onto web portals to show customers just how much money they’re saving with their financed solar system from day to day, along with other data and updates
  • Third-party aggregators also need to be able to connect with individual meters, installed in an unpredictable pattern across different utility service areas,
    • Michael Anthony
       
      This is similar to the way several subdivisions feed into the one server. As we have seen in large officies, travel agencies, point of sale systems, etc
  • Cellular works well for that, while the mesh networking used by the majority of the smart meters deployed in the U.S. to date requires lots of meters in proximity to one another to pass each others’ messages along to central collection points -- a fact that’s led key mesh smart grid players, like Silver Spring Networks, to add more cellular capabilities to their technology
  • 60,000 to 80,000 of these meters were sold last year,
  • communications technology giants like Verizon (NYSE: VZ), AT&amp;T (NYSE: T), Sprint (NYSE: S), Qualcomm (Nasdaq: QCOMM) and others in the United States, along with coequals in Europe and Asia, have been beefing up their smart grid offerings
  • 5.64 per watt in the second quarter, compared to $5.84 per watt for directly owned solar systems -- a first in the industry
haojingting

Benefits of Property Management System's Housekeeping Module - 0 views

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    In the day-to-day functioning of hotels, this job of maintaining rooms is with the housekeeping team. We often tend to ignore the importance of these people but it is them that ultimately ensure that rooms are upto the mark. One of the many benefits of a property management system is its ability to sync-in all departments of a hotel and makes them work as a component whole. The web based hotel software that most hotels are using nowadays have integrated housekeeping and front desk to improve the working of a hotel. The housekeeping team can also maintain daily activity charts in the property management system ensuring their supervisors that they have been working. Moreover, when they see that a room needs repair, they can update the same on the system which the front desk can check. Besides directly impacting the guest satisfaction levels, Hotelogix improves the efficiency of back office operations as well by making various real-time reports readily available for management
Ruoxi Wang

Advanced Hotel Marketing Software WIHPConnect Opened for Beta Testers - 0 views

  • Designed to boost direct bookings and reach hotel guests across all marketing channels—web, mobile, and social — WIHPConnect, the most complete software as a service marketing platform for hoteliers, launched today in private beta.
  • Beta testers get early access to the most advanced features of the software at no cost, which empowers them to make the most of their marketing campaigns right in time for the Fall tourist rush for special seasonal events
  • A cloud-based solution, WIHPConnect is the most advanced digital marketing software on the market, offering hoteliers significant competitive advantages over existing resources.
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    This kind of advanced software provide the hoteliers with a good way to do the marketing research and do the analysis. All the hotels can get benefit. Even more, the customers can improve their experience if the hotels do a good job on marketing.
Le Chai

Magnuson to provide free PMS system PrivateUnreadUpload cacheTwitter this Description T... - 0 views

  • offering PMS1, a free web based operating system that unites front desk, reservation system and brand into one low cost and easy to use mobile and Internet dashboard.
  • PMS1 will offer 24/7 support and connects directly to Magnuson Hotels’ massive global hotel reservation network of Google Hotel Finder, 2000 airline and hotel booking sites, and 650,000 travel agents and corporate travel agencies.
  • Magnuson Hotels’ PMS1 will offer mobile and remote access reporting, including daily dashboard showing rooms sold, occupancy, source of booking, average daily room rate all in one place. PMS1 supports over 400 interfaces including PBX, Keycard, POS and credit cards.
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    This article describes that Magnuson Hotels will give free PMS to hotels that convert to Magnuson`s franchise conversion brand. It will have no costs and offer 24/7 support and connects. It will also provide mobile and remote access reports and can support by over 400 interfaces. 
fotan001

Casino Hits Labor Savings Jackpot with Preventative Maintenance Management | Case Studi... - 0 views

  • Showalter knew that in order to keep guests happy – and willing to make return visits – facility managers in the hospitality industry must solve an array of challenges that range from maintaining glittering casino lights and complex HVAC systems to staying on top of repairs for simple ice machines, kitchen appliances and outdoor sprinklers. Having an efficient way to track those repairs, whether it involves repeat malfunctions in an air conditioner in a guest room or a commercial mixer in the kitchen, is vital to maintenance operations.
  • Showalter bemoaned the fact that in the past engineers would fix problems but without written records of the repair, management didn’t know if they were fixing the same problem. It was impossible to see patterns of repeat malfunctions. “Now with Bigfoot, we can keep track of what’s been done,” Showalter says. “We’ve saved a lot of time by not having our technicians go back to do the same repair job multiple times on end.”
  • Showalter chose to meet his maintenance challenges with the help of a computerized maintenance management system (CMMS). He selected a web-based program called Bigfoot CMMS, produced by the Smartware Group, Inc.
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  • By establishing PMs on guest room assets, Showalter’s maintenance team can quickly address customer complaints, from running toilets and dripping faucets to malfunctioning air conditioners.&nbsp;
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    This is a great example of Preventive Maintenance systems for a hotel. Before implementing their their computerized maintenance management system (CMMS), it was very difficult for the Silver Reef Casino Management to know the 'history' of the products they were fixing and replacing, and whether this was something they had fixed before. The article also highlights the importance of quality management of rapid response and PM and how it directly relates to the guest relations and satisfaction. I have worked in hotels that offer very little to no PM, and from experience I know this makes everything harder and the service be more reactive than proactive. Hotels that are serious about their guest will definitely have a system to track defects and the work being done proactively. 
anonymous

What to expect from a new property management system - 0 views

  • &nbsp; Many systems appear similar, but after comparing their functionality, features and prices, it becomes clear that some systems are a better match than others.&nbsp;
  • Expectations for a new hotel PMS can originate from a list of Pros &amp; Cons that outline the features and functions that are a “must have” or “not necessary” for a new system.&nbsp;
  • Must have Easy to understand and navigate Easy to train non-tech savvy team members Web/cloud-based system Integrated functions that “talk” to each other Reporting features 24/7 Technical support
  • ...4 more annotations...
  • Not necessary Annual contract Specialized hardware/installation disks
  • The list above is very small sample of the type of list operators should develop when selecting a new hotel property management system.
  • Stay focused on the future Two potential pitfalls for owners and operators that we must address are: Creating a Pros &amp; Cons list that is too narrow Not allocating enough time to the search process
  • The search for a new hotel property managements system is a challenging and weeks-long process.&nbsp;
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