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Here are some problem solving tips.

2. Admit when you're uncertain.

3. Practicum Interns should consult with your cooperating instructor on anything that might get sticky.

In an internship,  go to your cooperating cooperating instructor first.  

When you're teaching online for a company or university use the chain of command.

4. Use your search skills.

Problem solving is an ongoing process. 

See our NEW Checklist for Online Instructors for a comprehensive guide to best practices in e-learning! 

Lastly, keep the flowers fresh.

A sense of time is created in discussion boards because they have only that week to complete the work and there is an understanding that the conversations happen in time. But often asynchronous discussions have wide gaps of time between student interactions. One way to bring time closer to the students is to allow them to subscribe to forum threads they are involved in. You can do this in most LMS solutions. Students get an email alerting them to activity in the thread they are active in and it brings them closer “in real time” to the events happening in the class. While this can be overwhelming in larger courses, in a class of 20 or 30 students it usually does not amount to an unreasonable amount of email notifications. One of the most effective ways to bring timeliness to an online course is do a quick recap of previous week, as well as provide a preview of what is expected for the current week. Using screen capture software to go through the course and set expectations is a great way to not only share a bit of yourself with students, but it is a pre-emptive way to answer questions students commonly ask.