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Ed Webb

Sad by design | Eurozine - 0 views

  • ‘technological sadness’ – the default mental state of the online billions
  • If only my phone could gently weep. McLuhan’s ‘extensions of man’ has imploded right into the exhausted self.
  • Social reality is a corporate hybrid between handheld media and the psychic structure of the user. It’s a distributed form of social ranking that can no longer be reduced to the interests of state and corporate platforms. As online subjects, we too are implicit, far too deeply involved
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  • Google and Facebook know how to utilize negative emotions, leading to the new system-wide goal: find personalized ways to make you feel bad
  • in Adam Greenfield’s Radical Technologies, where he notices that ‘it seems strange to assert that anything as broad as a class of technologies might have an emotional tenor, but the internet of things does. That tenor is sadness… a melancholy that rolls off it in waves and sheets. The entire pretext on which it depends is a milieu of continuously shattered attention, of overloaded awareness, and of gaps between people just barely annealed with sensors, APIs and scripts.’ It is a life ‘savaged by bullshit jobs, over-cranked schedules and long commutes, of intimacy stifled by exhaustion and the incapacity by exhaustion and the incapacity or unwillingness to be emotionally present.’
  • Omnipresent social media places a claim on our elapsed time, our fractured lives. We’re all sad in our very own way.4 As there are no lulls or quiet moments anymore, the result is fatigue, depletion and loss of energy. We’re becoming obsessed with waiting. How long have you been forgotten by your love ones? Time, meticulously measured on every app, tells us right to our face. Chronos hurts. Should I post something to attract attention and show I’m still here? Nobody likes me anymore. As the random messages keep relentlessly piling in, there’s no way to halt them, to take a moment and think it all through.
  • Unlike the blog entries of the Web 2.0 era, social media have surpassed the summary stage of the diary in a desperate attempt to keep up with real-time regime. Instagram Stories, for example, bring back the nostalgia of an unfolding chain of events – and then disappear at the end of the day, like a revenge act, a satire of ancient sentiments gone by. Storage will make the pain permanent. Better forget about it and move on
  • By browsing through updates, we’re catching up with machine time – at least until we collapse under the weight of participation fatigue. Organic life cycles are short-circuited and accelerated up to a point where the personal life of billions has finally caught up with cybernetics
  • The price of self-control in an age of instant gratification is high. We long to revolt against the restless zombie inside us, but we don’t know how.
  • Sadness arises at the point we’re exhausted by the online world.6 After yet another app session in which we failed to make a date, purchased a ticket and did a quick round of videos, the post-dopamine mood hits us hard. The sheer busyness and self-importance of the world makes you feel joyless. After a dive into the network we’re drained and feel socially awkward. The swiping finger is tired and we have to stop.
  • Much like boredom, sadness is not a medical condition (though never say never because everything can be turned into one). No matter how brief and mild, sadness is the default mental state of the online billions. Its original intensity gets dissipated, it seeps out, becoming a general atmosphere, a chronic background condition. Occasionally – for a brief moment – we feel the loss. A seething rage emerges. After checking for the tenth time what someone said on Instagram, the pain of the social makes us feel miserable, and we put the phone away. Am I suffering from the phantom vibration syndrome? Wouldn’t it be nice if we were offline? Why is life so tragic? He blocked me. At night, you read through the thread again. Do we need to quit again, to go cold turkey again? Others are supposed to move us, to arouse us, and yet we don’t feel anything anymore. The heart is frozen
  • If experience is the ‘habit of creating isolated moments within raw occurrence in order to save and recount them,’11 the desire to anaesthetize experience is a kind of immune response against ‘the stimulations of another modern novelty, the total aesthetic environment’.
  • unlike burn-out, sadness is a continuous state of mind. Sadness pops up the second events start to fade away – and now you’re down the rabbit hole once more. The perpetual now can no longer be captured and leaves us isolated, a scattered set of online subjects. What happens when the soul is caught in the permanent present? Is this what Franco Berardi calls the ‘slow cancellation of the future’? By scrolling, swiping and flipping, we hungry ghosts try to fill the existential emptiness, frantically searching for a determining sign – and failing
  • Millennials, as one recently explained to me, have grown up talking more openly about their state of mind. As work/life distinctions disappear, subjectivity becomes their core content. Confessions and opinions are externalized instantly. Individuation is no longer confined to the diary or small group of friends, but is shared out there, exposed for all to see.
  • Snapstreaks, the ‘best friends’ fire emoji next to a friend’s name indicating that ‘you and that special person in your life have snapped one another within 24 hours for at least two days in a row.’19 Streaks are considered a proof of friendship or commitment to someone. So it’s heartbreaking when you lose a streak you’ve put months of work into. The feature all but destroys the accumulated social capital when users are offline for a few days. The Snap regime forces teenagers, the largest Snapchat user group, to use the app every single day, making an offline break virtually impossible.20 While relationships amongst teens are pretty much always in flux, with friendships being on the edge and always questioned, Snap-induced feelings sync with the rapidly changing teenage body, making puberty even more intense
  • The bare-all nature of social media causes rifts between lovers who would rather not have this information. But in the information age, this does not bode well with the social pressure to participate in social networks.
  • dating apps like Tinder. These are described as time-killing machines – the reality game that overcomes boredom, or alternatively as social e-commerce – shopping my soul around. After many hours of swiping, suddenly there’s a rush of dopamine when someone likes you back. ‘The goal of the game is to have your egos boosted. If you swipe right and you match with a little celebration on the screen, sometimes that’s all that is needed. ‘We want to scoop up all our options immediately and then decide what we actually really want later.’25 On the other hand, ‘crippling social anxiety’ is when you match with somebody you are interested in, but you can’t bring yourself to send a message or respond to theirs ‘because oh god all I could think of was stupid responses or openers and she’ll think I’m an idiot and I am an idiot and…’
  • The metric to measure today’s symptoms would be time – or ‘attention’, as it is called in the industry. While for the archaic melancholic the past never passes, techno-sadness is caught in the perpetual now. Forward focused, we bet on acceleration and never mourn a lost object. The primary identification is there, in our hand. Everything is evident, on the screen, right in your face. Contrasted with the rich historical sources on melancholia, our present condition becomes immediately apparent. Whereas melancholy in the past was defined by separation from others, reduced contacts and reflection on oneself, today’s tristesse plays itself out amidst busy social (media) interactions. In Sherry Turkle’s phrase, we are alone together, as part of the crowd – a form of loneliness that is particularly cruel, frantic and tiring.
  • What we see today are systems that constantly disrupt the timeless aspect of melancholy.31 There’s no time for contemplation, or Weltschmerz. Social reality does not allow us to retreat.32 Even in our deepest state of solitude we’re surrounded by (online) others that babble on and on, demanding our attention
  • distraction does not pull us away, but instead draws us back into the social
  • The purpose of sadness by design is, as Paul B. Preciado calls it, ‘the production of frustrating satisfaction’.39 Should we have an opinion about internet-induced sadness? How can we address this topic without looking down on the online billions, without resorting to fast-food comparisons or patronizingly viewing people as fragile beings that need to be liberated and taken care of.
  • We overcome sadness not through happiness, but rather, as media theorist Andrew Culp has insisted, through a hatred of this world. Sadness occurs in situations where stagnant ‘becoming’ has turned into a blatant lie. We suffer, and there’s no form of absurdism that can offer an escape. Public access to a 21st-century version of dadaism has been blocked. The absence of surrealism hurts. What could our social fantasies look like? Are legal constructs such as creative commons and cooperatives all we can come up with? It seems we’re trapped in smoothness, skimming a surface littered with impressions and notifications. The collective imaginary is on hold. What’s worse, this banality itself is seamless, offering no indicators of its dangers and distortions. As a result, we’ve become subdued. Has the possibility of myth become technologically impossible?
  • We can neither return to mysticism nor to positivism. The naive act of communication is lost – and this is why we cry
Ed Webb

Break the law and your new 'friend' may be the FBI - Yahoo! News - 0 views

  • U.S. law enforcement agents are following the rest of the Internet world into popular social-networking services, going undercover with false online profiles to communicate with suspects and gather private information, according to an internal Justice Department document that offers a tantalizing glimpse of issues related to privacy and crime-fighting.
  • The Electronic Frontier Foundation, a San Francisco-based civil liberties group, obtained the Justice Department document when it sued the agency and five others in federal court. The 33-page document underscores the importance of social networking sites to U.S. authorities. The foundation said it would publish the document on its Web site on Tuesday.
  • mountains of personal data
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  • "It doesn't really discuss any mechanisms for accountability or ensuring that government agents use those tools responsibly," said Marcia Hoffman, a senior attorney with the civil liberties foundation.
  • In the face-to-face world, agents can't impersonate a suspect's spouse, child, parent or best friend. But online, behind the guise of a social-networking account, they can.
  • Twitter's lawyers tell prosecutors they need a warrant or subpoena before the company turns over customer information
  • For government attorneys taking cases to trial, social networks are a "valuable source of info on defense witnesses," they said. "Knowledge is power. ... Research all witnesses on social networking sites."
  • "Social networking and the courtroom can be a dangerous combination," the government said.
Ed Webb

Shareable: The Exterminator's Want-Ad - 1 views

  • So, this moldy jail I was in was this old dot-com McMansion, out in the Permanent Foreclosure Zone in the dead suburbs. That's where they cooped us up. This gated community was built for some vanished rich people. That was their low-intensity prison for us rehab detainees.
  • This place outside was a Beltway suburb before Washington was abandoned. The big hurricane ran right over it, and crushed it down pretty good, so now it was a big green hippie jungle. Our prison McMansion had termites, roaches, mold and fleas, but once it was a nice house. This rambling wreck of a town was half storm-debris. All the lawns were replaced with wet, weedy, towering patches of bamboo, or marijuana -- or hops, or kenaf, whatever (I never could tell those farm crops apart). The same goes for the "garden roofs," which were dirt piled on top of the dirty houses. There were smelly goats running loose, chickens cackling. Salvaged umbrellas and chairs toppled in the empty streets. No traffic signs, because there were no cars.
  • The rich elite just blew it totally. They dropped their globalized ball. They panicked. So they're in jail, like I was. Or they're in exile somewhere, or else they jumped out of penthouses screaming when the hyperinflation ate them alive.
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  • So, my cellmate Claire was this forty-something career lobbyist who used to be my boss inside the Beltway. Claire was full of horror stories about the cruelty of the socialist regime. Because, in the old days before we got ourselves arrested, alarmist tales of this kind were Claire's day-job. Claire peddled political spin to the LameStream Media to make sure that corporations stayed in command, so that situations like our present world stayed impossible.
  • Claire and I hated the sharing networks, because we were paid to hate them. We hated all social networks, like Facebook, because they destroyed the media that we owned. We certainly hated free software, because it was like some ever-growing anti-commercial fungus. We hated search engines and network aggregators, people like Google -- not because Google was evil, but because they weren't. We really hated "file-sharers" -- the swarming pirates who were chewing up the wealth of our commercial sponsors.
  • We despised green power networks because climate change was a myth. Until the climate actually changed. Then the honchos who paid us started drinking themselves to death.
  • This prison game was diabolical. It was very entertaining, and compulsively playable. This game had been designed by left-wing interaction designers, the kind of creeps who built not-for-profit empires like Wikipedia. Except they'd designed it for losers like us. Everybody in rehab had to role-play. We had to build ourselves another identity, because this new pretend-identity was supposed to help us escape the stifling spiritual limits of our previous, unliberated, greedy individualist identities. In this game, I played an evil dwarf. With an axe. Which would have been okay, because that identity was pretty much me all along. Except that the game's reward system had been jiggered to reward elaborate acts of social collaboration. Of course we wanted to do raids and looting and cool fantasy fighting, but that wasn't on. We were very firmly judged on the way we played this rehab game. It was never about grabbing the gold. It was all about forming trust coalitions so as to collectively readjust our fantasy infrastructure.
  • Jean Paul Sartre (who was still under copyright, so I reckon they stole his work). I learned some things from him. That changed me. "Hell is other people." That is the sinister side of a social-software shared society: that people suck, that hell is other people. Sharing with people is hell. When you share, then no matter how much money you have, they just won't leave you alone. I quoted Jean-Paul Sartre to the parole board. A very serious left-wing philosopher: lots of girlfriends (even feminists), he ate speed all the time, he hung out with Maoists. Except for the Maoist part, Jean-Paul Sartre is my guru. My life today is all about my Existential authenticity. Because I'm a dissident in this society.
  • These Lifestyle of Health and Sustainability geeks were maybe seven percent of America's population. But the termite people had seized power. They were the Last Best Hope of a society on the skids. They owned all the hope because they had always been the ones who knew our civilization was hopeless. So, I was in their prison until I got my head around that new reality. Until I realized that this was inevitable. That it was the way forward. That I loved Little Brother. After that, I could go walkies.
  • I learned to sit still and read a lot. Because that looks like innocent behavior.
  • they were scanning us all the time. Nobody ever gets it about the tremendous power of network surveillance. That's how they ruled the world, though: by valuing every interaction, by counting every click. Every time one termite touched the feelers of another termite, they were adding that up. In a database. Everybody was broke: extremely poor, like preindustrial hard-scrabble poor, very modest, very "green." But still surviving. The one reason we weren't all chewing each other's cannibal thighbones (like the people on certain more disadvantaged continents), was because they'd stapled together this survival regime out of socialist software. It was very social. Ultra-social. No "privatization," no "private sector," and no "privacy." They pretended that it was all about happiness and kindliness and free-spirited cooperation and gay rainbow banners and all that. It was really a system that was firmly based on "social capital." Everything social was your only wealth. In a real "gift economy," you were the gift. You were living by your karma. Instead of a good old hundred-dollar bill, you just had a virtual facebooky thing with your own smiling picture on it, and that picture meant "Please Invest in the Bank of Me!"
  • social networks versus bandit mafias is like Ninjas Versus Pirates: it's a counterculture fight to the finish
  • the European Red Cross happened to show up during that episode (because they like gunfire). The Europeans are all prissy about the situation, of course. They are like: "What's with these illegal detainees in orange jumpsuits, and how come they don’'t have proper medical care?" So, I finally get paroled. I get amnestied.
  • in a network society, the power is ALL personal. "The personal is political." You mess with the tender feelings of a network maven, and she's not an objective bureaucrat following the rule of law. She's more like: "To the Bastille with this subhuman irritation!"
  • like "Heavy Weather" with a post-technology green catastrophe thrown in
Ed Webb

The Web Means the End of Forgetting - NYTimes.com - 1 views

  • for a great many people, the permanent memory bank of the Web increasingly means there are no second chances — no opportunities to escape a scarlet letter in your digital past. Now the worst thing you’ve done is often the first thing everyone knows about you.
  • a collective identity crisis. For most of human history, the idea of reinventing yourself or freely shaping your identity — of presenting different selves in different contexts (at home, at work, at play) — was hard to fathom, because people’s identities were fixed by their roles in a rigid social hierarchy. With little geographic or social mobility, you were defined not as an individual but by your village, your class, your job or your guild. But that started to change in the late Middle Ages and the Renaissance, with a growing individualism that came to redefine human identity. As people perceived themselves increasingly as individuals, their status became a function not of inherited categories but of their own efforts and achievements. This new conception of malleable and fluid identity found its fullest and purest expression in the American ideal of the self-made man, a term popularized by Henry Clay in 1832.
  • the dawning of the Internet age promised to resurrect the ideal of what the psychiatrist Robert Jay Lifton has called the “protean self.” If you couldn’t flee to Texas, you could always seek out a new chat room and create a new screen name. For some technology enthusiasts, the Web was supposed to be the second flowering of the open frontier, and the ability to segment our identities with an endless supply of pseudonyms, avatars and categories of friendship was supposed to let people present different sides of their personalities in different contexts. What seemed within our grasp was a power that only Proteus possessed: namely, perfect control over our shifting identities. But the hope that we could carefully control how others view us in different contexts has proved to be another myth. As social-networking sites expanded, it was no longer quite so easy to have segmented identities: now that so many people use a single platform to post constant status updates and photos about their private and public activities, the idea of a home self, a work self, a family self and a high-school-friends self has become increasingly untenable. In fact, the attempt to maintain different selves often arouses suspicion.
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  • All around the world, political leaders, scholars and citizens are searching for responses to the challenge of preserving control of our identities in a digital world that never forgets. Are the most promising solutions going to be technological? Legislative? Judicial? Ethical? A result of shifting social norms and cultural expectations? Or some mix of the above?
  • These approaches share the common goal of reconstructing a form of control over our identities: the ability to reinvent ourselves, to escape our pasts and to improve the selves that we present to the world.
  • many technological theorists assumed that self-governing communities could ensure, through the self-correcting wisdom of the crowd, that all participants enjoyed the online identities they deserved. Wikipedia is one embodiment of the faith that the wisdom of the crowd can correct most mistakes — that a Wikipedia entry for a small-town mayor, for example, will reflect the reputation he deserves. And if the crowd fails — perhaps by turning into a digital mob — Wikipedia offers other forms of redress
  • In practice, however, self-governing communities like Wikipedia — or algorithmically self-correcting systems like Google — often leave people feeling misrepresented and burned. Those who think that their online reputations have been unfairly tarnished by an isolated incident or two now have a practical option: consulting a firm like ReputationDefender, which promises to clean up your online image. ReputationDefender was founded by Michael Fertik, a Harvard Law School graduate who was troubled by the idea of young people being forever tainted online by their youthful indiscretions. “I was seeing articles about the ‘Lord of the Flies’ behavior that all of us engage in at that age,” he told me, “and it felt un-American that when the conduct was online, it could have permanent effects on the speaker and the victim. The right to new beginnings and the right to self-definition have always been among the most beautiful American ideals.”
  • In the Web 3.0 world, Fertik predicts, people will be rated, assessed and scored based not on their creditworthiness but on their trustworthiness as good parents, good dates, good employees, good baby sitters or good insurance risks.
  • “Our customers include parents whose kids have talked about them on the Internet — ‘Mom didn’t get the raise’; ‘Dad got fired’; ‘Mom and Dad are fighting a lot, and I’m worried they’ll get a divorce.’ ”
  • as facial-recognition technology becomes more widespread and sophisticated, it will almost certainly challenge our expectation of anonymity in public
  • Ohm says he worries that employers would be able to use social-network-aggregator services to identify people’s book and movie preferences and even Internet-search terms, and then fire or refuse to hire them on that basis. A handful of states — including New York, California, Colorado and North Dakota — broadly prohibit employers from discriminating against employees for legal off-duty conduct like smoking. Ohm suggests that these laws could be extended to prevent certain categories of employers from refusing to hire people based on Facebook pictures, status updates and other legal but embarrassing personal information. (In practice, these laws might be hard to enforce, since employers might not disclose the real reason for their hiring decisions, so employers, like credit-reporting agents, might also be required by law to disclose to job candidates the negative information in their digital files.)
  • research group’s preliminary results suggest that if rumors spread about something good you did 10 years ago, like winning a prize, they will be discounted; but if rumors spread about something bad that you did 10 years ago, like driving drunk, that information has staying power
  • many people aren’t worried about false information posted by others — they’re worried about true information they’ve posted about themselves when it is taken out of context or given undue weight. And defamation law doesn’t apply to true information or statements of opinion. Some legal scholars want to expand the ability to sue over true but embarrassing violations of privacy — although it appears to be a quixotic goal.
  • Researchers at the University of Washington, for example, are developing a technology called Vanish that makes electronic data “self-destruct” after a specified period of time. Instead of relying on Google, Facebook or Hotmail to delete the data that is stored “in the cloud” — in other words, on their distributed servers — Vanish encrypts the data and then “shatters” the encryption key. To read the data, your computer has to put the pieces of the key back together, but they “erode” or “rust” as time passes, and after a certain point the document can no longer be read.
  • Plenty of anecdotal evidence suggests that young people, having been burned by Facebook (and frustrated by its privacy policy, which at more than 5,000 words is longer than the U.S. Constitution), are savvier than older users about cleaning up their tagged photos and being careful about what they post.
  • norms are already developing to recreate off-the-record spaces in public, with no photos, Twitter posts or blogging allowed. Milk and Honey, an exclusive bar on Manhattan’s Lower East Side, requires potential members to sign an agreement promising not to blog about the bar’s goings on or to post photos on social-networking sites, and other bars and nightclubs are adopting similar policies. I’ve been at dinners recently where someone has requested, in all seriousness, “Please don’t tweet this” — a custom that is likely to spread.
  • There’s already a sharp rise in lawsuits known as Twittergation — that is, suits to force Web sites to remove slanderous or false posts.
  • strategies of “soft paternalism” that might nudge people to hesitate before posting, say, drunken photos from Cancún. “We could easily think about a system, when you are uploading certain photos, that immediately detects how sensitive the photo will be.”
  • It’s sobering, now that we live in a world misleadingly called a “global village,” to think about privacy in actual, small villages long ago. In the villages described in the Babylonian Talmud, for example, any kind of gossip or tale-bearing about other people — oral or written, true or false, friendly or mean — was considered a terrible sin because small communities have long memories and every word spoken about other people was thought to ascend to the heavenly cloud. (The digital cloud has made this metaphor literal.) But the Talmudic villages were, in fact, far more humane and forgiving than our brutal global village, where much of the content on the Internet would meet the Talmudic definition of gossip: although the Talmudic sages believed that God reads our thoughts and records them in the book of life, they also believed that God erases the book for those who atone for their sins by asking forgiveness of those they have wronged. In the Talmud, people have an obligation not to remind others of their past misdeeds, on the assumption they may have atoned and grown spiritually from their mistakes. “If a man was a repentant [sinner],” the Talmud says, “one must not say to him, ‘Remember your former deeds.’ ” Unlike God, however, the digital cloud rarely wipes our slates clean, and the keepers of the cloud today are sometimes less forgiving than their all-powerful divine predecessor.
  • On the Internet, it turns out, we’re not entitled to demand any particular respect at all, and if others don’t have the empathy necessary to forgive our missteps, or the attention spans necessary to judge us in context, there’s nothing we can do about it.
  • Gosling is optimistic about the implications of his study for the possibility of digital forgiveness. He acknowledged that social technologies are forcing us to merge identities that used to be separate — we can no longer have segmented selves like “a home or family self, a friend self, a leisure self, a work self.” But although he told Facebook, “I have to find a way to reconcile my professor self with my having-a-few-drinks self,” he also suggested that as all of us have to merge our public and private identities, photos showing us having a few drinks on Facebook will no longer seem so scandalous. “You see your accountant going out on weekends and attending clown conventions, that no longer makes you think that he’s not a good accountant. We’re coming to terms and reconciling with that merging of identities.”
  • a humane society values privacy, because it allows people to cultivate different aspects of their personalities in different contexts; and at the moment, the enforced merging of identities that used to be separate is leaving many casualties in its wake.
  • we need to learn new forms of empathy, new ways of defining ourselves without reference to what others say about us and new ways of forgiving one another for the digital trails that will follow us forever
Ed Webb

The enemy between us: how inequality erodes our mental health | openDemocracy - 1 views

  • Most people probably don’t think that broader, structural issues to do with politics and the economy have anything to do with their emotional health and wellbeing, but they do. We’ve known for a long time that inequality causes a wide range of health and social problems, including everything from reduced life expectancy and higher infant mortality to poor educational attainment, lower social mobility and increased levels of violence. Differences in these areas between more and less equal societies are large, and everyone is affected by them.
  • inequality eats into the heart of our immediate, personal world, and the vast majority of the population are affected by the ways in which inequality becomes the enemy between us. What gets between us and other people are all the things that make us feel ill at ease with one another, worried about how others see us, and shy and awkward in company—in short, all our social anxieties
  • An epidemic of distress seems to be gripping some of the richest nations in the world
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  • Socioeconomic inequality matters because it strengthens the belief that some people are worth much more than others. Those at the top seem hugely important and those at the bottom are seen as almost worthless. In more unequal societies we come to judge each other more by status and worry more about how others judge us. Research on 28 European countries shows that inequality increases status anxiety in all income groups, from the poorest ten percent to the richest tenth. The poor are affected most but even the richest ten percent of the population are more worried about status in unequal societies
  • being at the bottom of the social ladder feels the same whether you live in the UK, Norway, Uganda or Pakistan. Therefore, simply raising material living standards is not enough to produce genuine wellbeing or quality of life in the face of inequality
  • Psychotic symptoms such as delusions of grandeur are more common in more unequal countries, as is schizophrenia. As the graph below shows, narcissism increases as income inequality rises, as measured by ‘Narcissistic Personality Inventory’ (NPI) scores from successive samples of the US population.
  • Those who live in more unequal places are more likely to spend money on expensive cars and shop for status goods; and they are more likely to have high levels of personal debt because they try to show that they are not ‘second-class people’ by owning ‘first-class things.’
    • Ed Webb
       
      We might consider this when we read J.G. Ballard's short story "The Subliminal Man"
  • by examining our evolutionary past and our history as egalitarian, cooperative, sharing hunter-gatherers, we dispel the false idea that humans are, in their very nature, competitive, aggressive and individualistic. Inequality is not inevitable and we humans have all the psychological and social aptitudes to live differently.
  • inequalities of outcome limit equality of opportunity; differences in achievement and attainment are driven by inequality, rather than being a consequence of it
  • inequality is a major roadblock to creating sustainable economies that serve to optimise the health and wellbeing of both people and planet.  Because consumerism is about self-enhancement and status competition, it is intensified by inequality. And as inequality leads to a societal breakdown in trust, solidarity and social cohesion, it reduces people’s willingness to act for the common good. This is shown in everything from the tendency for more unequal societies to do less recycling to surveys which show that business leaders in more unequal societies are less supportive of international environmental protection agreements.
  • The UK charity we founded, The Equality Trust, has resources for activists and a network of local groups. In the USA, check out inequality.org. Worldwide, the Fight Inequality Alliance works with more than 100 partners to work for a more equal world. And look out for the new global Wellbeing Economy Alliance this autumn.
  • Inequality creates the social and political divisions that isolate us from each other, so it’s time for us all to reach out, connect, communicate and act collectively. We really are all in this together. 
Ed Webb

China's New "Social Credit Score" Brings Dystopian Science Fiction to Life - 1 views

  • The Chinese government is taking a controversial step in security, with plans to implement a system that gives and collects financial, social, political, and legal credit ratings of citizens into a social credit score
  • Proponents of the idea are already testing various aspects of the system — gathering digital records of citizens, specifically financial behavior. These will then be used to create a social credit score system, which will determine if a citizen can avail themselves of certain services based on his or her social credit rating
  • it’s going to be like an episode from Black Mirror — the social credit score of citizens will be the basis for access to services ranging from travel and education to loans and insurance coverage.
Ed Webb

Sci-Fi Author J.G. Ballard Predicts the Rise of Social Media (1977) | Open Culture - 0 views

  • Ballard was a brilliant futurist and his dystopian novels and short stories anticipated the 80s cyberpunk of William Gibson, exploring with a twisted sense of humor what Jean Lyotard famously dubbed in 1979 The Postmodern Condition: a state of ideological, scientific, personal, and social disintegration under the reign of a technocratic, hypercapitalist, “computerized society.” Ballard had his own term for it: “media landscape,” and his dark visions of the future often correspond to the virtual world we inhabit today.
  • Ballard made several disturbingly accurate predictions in interviews he gave over the decades (collected in a book titled Extreme Metaphors)
  • he gave an interview to I-D magazine in which he predicted the internet as “invisible streams of data pulsing down lines to produce an invisible loom of world commerce and information.” This may not seem especially prescient (see, for example, E.M. Forster’s 1909 “The Machine Stops” for a chilling futuristic scenario much further ahead of its time). But Ballard went on to describe in detail the rise of the Youtube celebrity: Every home will be transformed into its own TV studio. We'll all be simultaneously actor, director and screenwriter in our own soap opera. People will start screening themselves. They will become their own TV programmes.
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  • ten years earlier, in an essay for Vogue, he described in detail the spread of social media and its totalizing effects on our lives. In the technological future, he wrote, “each of us will be both star and supporting player.” Every one of our actions during the day, across the entire spectrum of domestic life, will be instantly recorded on video-tape. In the evening we will sit back to scan the rushes, selected by a computer trained to pick out only our best profiles, our wittiest dialogue, our most affecting expressions filmed through the kindest filters, and then stitch these together into a heightened re-enactment of the day. Regardless of our place in the family pecking order, each of us within the privacy of our own rooms will be the star in a continually unfolding domestic saga, with parents, husbands, wives and children demoted to an appropriate supporting role.
  • this description almost perfectly captures the behavior of the average user of Facebook, Instagram, etc.
  • Ballard wrote a 1977 short story called “The Intensive Care Unit,” in which—writes the site Ballardian---“ordinances are in place to prevent people from meeting in person. All interaction is mediated through personal cameras and TV screens.”
  • “Now everybody can document themselves in a way that was inconceivable 30, 40, 50 years ago,” Ballard notes, “I think this reflects a tremendous hunger among people for ‘reality’—for ordinary reality. It’s very difficult to find the ‘real,’ because the environment is totally manufactured.” Like Jean Baudrillard, another prescient theorist of postmodernity, Ballard saw this loss of the "real" coming many decades ago. As he told I-D in 1987, “in the media landscape it’s almost impossible to separate fact from fiction.”
Ed Webb

How the U.S. Military Buys Location Data from Ordinary Apps - 0 views

  • The U.S. military is buying the granular movement data of people around the world, harvested from innocuous-seeming apps, Motherboard has learned. The most popular app among a group Motherboard analyzed connected to this sort of data sale is a Muslim prayer and Quran app that has more than 98 million downloads worldwide. Others include a Muslim dating app, a popular Craigslist app, an app for following storms, and a "level" app that can be used to help, for example, install shelves in a bedroom.
  • The Locate X data itself is anonymized, but the source said "we could absolutely deanonymize a person." Babel Street employees would "play with it, to be honest,"
  • "Our access to the software is used to support Special Operations Forces mission requirements overseas. We strictly adhere to established procedures and policies for protecting the privacy, civil liberties, constitutional and legal rights of American citizens."
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  • In March, tech publication Protocol first reported that U.S. law enforcement agencies such as Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE) were using Locate X. Motherboard then obtained an internal Secret Service document confirming the agency's use of the technology. Some government agencies, including CBP and the Internal Revenue Service (IRS), have also purchased access to location data from another vendor called Venntel.
  • the company tracks 25 million devices inside the United States every month, and 40 million elsewhere, including in the European Union, Latin America, and the Asia-Pacific region
  • Motherboard found another network of dating apps that look and operate nearly identically to Mingle, including sending location data to X-Mode. Motherboard installed another dating app, called Iran Social, on a test device and observed GPS coordinates being sent to the company. The network of apps also includes Turkey Social, Egypt Social, Colombia Social, and others focused on particular countries.
  • Senator Ron Wyden told Motherboard in a statement that X-Mode said it is selling location data harvested from U.S. phones to U.S. military customers."In a September call with my office, lawyers for the data broker X-Mode Social confirmed that the company is selling data collected from phones in the United States to U.S. military customers, via defense contractors. Citing non-disclosure agreements, the company refused to identify the specific defense contractors or the specific government agencies buying the data,"
  • some apps that are harvesting location data on behalf of X-Mode are essentially hiding the data transfer. Muslim Pro does not mention X-Mode in its privacy policy, and did not provide any sort of pop-up when installing or opening the app that explained the transfer of location data in detail. The privacy policy does say Muslim Pro works with Tutela and Quadrant, two other location data companies, however. Motherboard did observe data transfer to Tutela.
  • The Muslim Mingle app provided no pop-up disclosure in Motherboard's tests, nor does the app's privacy policy mention X-Mode at all. Iran Social, one of the apps in the second network of dating apps that used much of the same code, also had the same lack of disclosures around the sale of location data.
  • "The question to ask is whether a reasonable consumer of these services would foresee of these uses and agree to them if explicitly asked. It is safe to say from this context that the reasonable consumer—who is not a tech person—would not have military uses of their data in mind, even if they read the disclosures."
Ed Webb

Babies treat 'social robots' as sentient beings | KurzweilAI - 1 views

  • UW researchers hypothesized that babies would be more likely to view the robot as a psychological being if they saw other friendly human beings socially interacting with it. “Babies look to us for guidance in how to interpret things, and if we treat something as a psychological agent, they will, too,” Meltzoff said. “Even more remarkably, they will learn from it, because social interaction unlocks the key to early learning.”
  • “The study suggests that if you want to build a companion robot, it is not sufficient to make it look human,” said Rao. “The robot must also be able to interact socially with humans, an interesting challenge for robotics.”
Ed Webb

Beware thought leaders and the wealthy purveying answers to our social ills - 0 views

  • “Just as the worst slave-owners were those who were kind to their slaves, and so prevented the horror of the system being realized by those who suffered from it, and understood by those who contemplated it,” Wilde wrote, “so, in the present state of things in England, the people who do most harm are the people who try to do most good.”
  • “For when elites assume leadership of social change, they are able to reshape what social change is — above all, to present it as something that should never threaten winners,”
  • to question the system that allows people to make money in predatory ways and compensate for that through philanthropy. “Instead of asking them to make their firms less monopolistic, greedy or harmful to children, it urged them to create side hustles to ‘change the world,’ ”
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  • Andrew Carnegie, the famed American industrialist, who advocated that people be as aggressive as possible in their pursuit of wealth and then give it back through private philanthropy
  • “the poor might not need so much help had they been better paid.”
  • “MarketWorld.” In essence, this is the cultlike belief that intractable social problems can be solved in market-friendly ways that result in “win-wins” for everyone involved, and that those who have succeeded under the status quo are also those best equipped to fix the world’s problems.
  • Among the denizens of MarketWorld are so-called “thought leaders,” the speakers who populate the conference circuit, like TED, PopTech and, of course, the Clinton Global Initiative. (When you pause to think about it, “thought leader” is appallingly Orwellian.)
  • Giridharadas argues that the rise of thought leaders, whose views are sanctioned and sanitized by their patrons — the big corporations that support conferences — has come at the expense of public intellectuals, who are willing to voice controversial arguments that shake up the system and don’t have easy solutions. Thought leaders, on the other hand, always offer a small but actionable “tweak,” one that makes conference-goers feel like they’ve learned something but that doesn’t actually threaten anyone.
  • giving MarketWorld what it craved in a thinker: a way of framing a problem that made it about giving bits of power to those who lack it without taking power away from those who hold it
  • In a nod to Wilde, he argues that the person who “seeks to ‘change the world’ by doing what can be done within a bad system, but who is relatively silent about that system” is “putting himself in the difficult moral position of the kindhearted slave master.”
  • He’s come to big conclusions: that MarketWorld, along with its philosophical antecedents, like Carnegie-ism and neoliberalism (which anthropologist David Harvey defines as the idea that “human well being can best be advanced by liberating individual entrepreneurial freedoms and skills within an institutional framework characterized by strong property rights, free markets and free trade”), has been an abject failure
  • His key idea is to reinvigorate governments, which he believes could fix the world’s problems if they just had enough power and money. For readers who are cynical about the private sector but also versed enough in history to be cynical about governments, the book would have been more powerful if Giridharadas had stayed within his definition of an old-school public intellectual: someone who is willing to throw bombs at the current state of affairs, but lacks the arrogance and self-righteousness that comes with believing you have the solution
Ed Webb

Meet Eric Goldstein - CEO of Amplify : LyndiT.com - 0 views

  •  
    Prime mover behind a great social media tool
Ed Webb

Artificial Intelligence and the Future of Humans | Pew Research Center - 0 views

  • experts predicted networked artificial intelligence will amplify human effectiveness but also threaten human autonomy, agency and capabilities
  • most experts, regardless of whether they are optimistic or not, expressed concerns about the long-term impact of these new tools on the essential elements of being human. All respondents in this non-scientific canvassing were asked to elaborate on why they felt AI would leave people better off or not. Many shared deep worries, and many also suggested pathways toward solutions. The main themes they sounded about threats and remedies are outlined in the accompanying table.
  • CONCERNS Human agency: Individuals are  experiencing a loss of control over their lives Decision-making on key aspects of digital life is automatically ceded to code-driven, "black box" tools. People lack input and do not learn the context about how the tools work. They sacrifice independence, privacy and power over choice; they have no control over these processes. This effect will deepen as automated systems become more prevalent and complex. Data abuse: Data use and surveillance in complex systems is designed for profit or for exercising power Most AI tools are and will be in the hands of companies striving for profits or governments striving for power. Values and ethics are often not baked into the digital systems making people's decisions for them. These systems are globally networked and not easy to regulate or rein in. Job loss: The AI takeover of jobs will widen economic divides, leading to social upheaval The efficiencies and other economic advantages of code-based machine intelligence will continue to disrupt all aspects of human work. While some expect new jobs will emerge, others worry about massive job losses, widening economic divides and social upheavals, including populist uprisings. Dependence lock-in: Reduction of individuals’ cognitive, social and survival skills Many see AI as augmenting human capacities but some predict the opposite - that people's deepening dependence on machine-driven networks will erode their abilities to think for themselves, take action independent of automated systems and interact effectively with others. Mayhem: Autonomous weapons, cybercrime and weaponized information Some predict further erosion of traditional sociopolitical structures and the possibility of great loss of lives due to accelerated growth of autonomous military applications and the use of weaponized information, lies and propaganda to dangerously destabilize human groups. Some also fear cybercriminals' reach into economic systems.
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  • AI and ML [machine learning] can also be used to increasingly concentrate wealth and power, leaving many people behind, and to create even more horrifying weapons
  • “In 2030, the greatest set of questions will involve how perceptions of AI and their application will influence the trajectory of civil rights in the future. Questions about privacy, speech, the right of assembly and technological construction of personhood will all re-emerge in this new AI context, throwing into question our deepest-held beliefs about equality and opportunity for all. Who will benefit and who will be disadvantaged in this new world depends on how broadly we analyze these questions today, for the future.”
  • SUGGESTED SOLUTIONS Global good is No. 1: Improve human collaboration across borders and stakeholder groups Digital cooperation to serve humanity's best interests is the top priority. Ways must be found for people around the world to come to common understandings and agreements - to join forces to facilitate the innovation of widely accepted approaches aimed at tackling wicked problems and maintaining control over complex human-digital networks. Values-based system: Develop policies to assure AI will be directed at ‘humanness’ and common good Adopt a 'moonshot mentality' to build inclusive, decentralized intelligent digital networks 'imbued with empathy' that help humans aggressively ensure that technology meets social and ethical responsibilities. Some new level of regulatory and certification process will be necessary. Prioritize people: Alter economic and political systems to better help humans ‘race with the robots’ Reorganize economic and political systems toward the goal of expanding humans' capacities and capabilities in order to heighten human/AI collaboration and staunch trends that would compromise human relevance in the face of programmed intelligence.
  • “I strongly believe the answer depends on whether we can shift our economic systems toward prioritizing radical human improvement and staunching the trend toward human irrelevance in the face of AI. I don’t mean just jobs; I mean true, existential irrelevance, which is the end result of not prioritizing human well-being and cognition.”
  • We humans care deeply about how others see us – and the others whose approval we seek will increasingly be artificial. By then, the difference between humans and bots will have blurred considerably. Via screen and projection, the voice, appearance and behaviors of bots will be indistinguishable from those of humans, and even physical robots, though obviously non-human, will be so convincingly sincere that our impression of them as thinking, feeling beings, on par with or superior to ourselves, will be unshaken. Adding to the ambiguity, our own communication will be heavily augmented: Programs will compose many of our messages and our online/AR appearance will [be] computationally crafted. (Raw, unaided human speech and demeanor will seem embarrassingly clunky, slow and unsophisticated.) Aided by their access to vast troves of data about each of us, bots will far surpass humans in their ability to attract and persuade us. Able to mimic emotion expertly, they’ll never be overcome by feelings: If they blurt something out in anger, it will be because that behavior was calculated to be the most efficacious way of advancing whatever goals they had ‘in mind.’ But what are those goals?
  • AI will drive a vast range of efficiency optimizations but also enable hidden discrimination and arbitrary penalization of individuals in areas like insurance, job seeking and performance assessment
  • The record to date is that convenience overwhelms privacy
  • As AI matures, we will need a responsive workforce, capable of adapting to new processes, systems and tools every few years. The need for these fields will arise faster than our labor departments, schools and universities are acknowledging
  • AI will eventually cause a large number of people to be permanently out of work
  • Newer generations of citizens will become more and more dependent on networked AI structures and processes
  • there will exist sharper divisions between digital ‘haves’ and ‘have-nots,’ as well as among technologically dependent digital infrastructures. Finally, there is the question of the new ‘commanding heights’ of the digital network infrastructure’s ownership and control
  • As a species we are aggressive, competitive and lazy. We are also empathic, community minded and (sometimes) self-sacrificing. We have many other attributes. These will all be amplified
  • Given historical precedent, one would have to assume it will be our worst qualities that are augmented
  • Our capacity to modify our behaviour, subject to empathy and an associated ethical framework, will be reduced by the disassociation between our agency and the act of killing
  • We cannot expect our AI systems to be ethical on our behalf – they won’t be, as they will be designed to kill efficiently, not thoughtfully
  • the Orwellian nightmare realised
  • “AI will continue to concentrate power and wealth in the hands of a few big monopolies based on the U.S. and China. Most people – and parts of the world – will be worse off.”
  • The remainder of this report is divided into three sections that draw from hundreds of additional respondents’ hopeful and critical observations: 1) concerns about human-AI evolution, 2) suggested solutions to address AI’s impact, and 3) expectations of what life will be like in 2030, including respondents’ positive outlooks on the quality of life and the future of work, health care and education
Ed Webb

The Imaginative Reality of Ursula K. Le Guin | VQR Online - 1 views

  • The founders of this anarchist society made up a new language because they realized you couldn’t have a new society and an old language. They based the new language on the old one but changed it enormously. It’s simply an illustration of what Orwell was saying in his great essay about how writing English clearly is a political matter.
    • Ed Webb
       
      Le Guin, of course, admires "Politics and the English Language." Real-world examples of people changing languages to change society include the invention of modern Turkish and modern Hebrew.
  • There are advantages and disadvantages to living a very long time, as I have. One of the advantages is that you can’t help having a long view. You’ve seen it come and seen it go. Something that’s being announced as the absolute only way to write, you recognize as a fashion, a fad, trendy—the way to write right now if you want to sell right now to a right now editor. But there’s also the long run to consider. Nothing’s deader than last year’s trend. 
  • Obviously, the present tense has certain uses that it’s wonderfully suited for. But recently it has been adopted blindly, as the only way to tell a story—often by young writers who haven’t read very much. Well, it’s a good way to tell some stories, not a good way to tell others. It’s inherently limiting. I call it “flashlight focus.” You see a spot ahead of you and it is dark all around it. That’s great for high suspense, high drama, cut-to-the-chase writing. But if you want to tell a big, long story, like the books of Elena Ferrante, or Jane Smiley’s The Last Hundred Years trilogy, which moves year by year from 1920 to 2020—the present tense would cripple those books. To assume that the present tense is literally “now” and the past tense literally remote in time is extremely naïve. 
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  • Henry James did the limited third person really well, showing us the way to do it. He milked that cow successfully. And it’s a great cow, it still gives lots of milk. But if you read only contemporary stuff, always third-person limited, you don’t realize that point of view in a story is very important and can be very movable. It’s here where I suggest that people read books like Woolf’s To the Lighthouse to see what she does by moving from mind to mind. Or Tolstoy’s War and Peace for goodness’ sake. Wow. The way he slides from one point of view to another without you knowing that you’ve changed point of view—he does it so gracefully. You know where you are, whose eyes you are seeing through, but you don’t have the sense of being jerked from place to place. That’s mastery of a craft.
  • Any of us who grew up reading eighteenth- or nineteenth-century fiction are perfectly at home with what is called “omniscience.” I myself call it “authorial” point of view because the term “omnisicence,” the idea of an author being omniscient, is so often used in a judgmental way, as if it were a bad thing. But the author, after all, is the author of all these characters, the maker, the inventor of them. In fact all the characters are the author if you come right down to the honest truth of it. So the author has the perfect right to know what they’re thinking. If the author doesn’t tell you what they are thinking … why? This is worth thinking about. Often it’s simply to spin out suspense by not telling you what the author knows. Well, that’s legitimate. This is art. But I’m trying to get people to think about their choices here, because there are so many beautiful choices that are going unused. In a way, first person and limited third are the easiest ones, the least interesting. 
  • to preach that story is conflict, always to ask, “Where’s the conflict in your story?”—this needs some thinking about. If you say that story is about conflict, that plot must be based on conflict, you’re limiting your view of the world severely. And in a sense making a political statement: that life is conflict, so in stories conflict is all that really matters. This is simply untrue. To see life as a battle is a narrow, social-Darwinist view, and a very masculine one. Conflict, of course, is part of life, I’m not saying you should try to keep it out of your stories, just that it’s not their only lifeblood. Stories are about a lot of different things
  • The first decade of her career, beginning in the sixties, included some of her most well-known works of fiction: A Wizard of Earthsea, The Left Hand of Darkness, The Dispossessed, and The Lathe of Heaven. Each of these works imagined not just worlds, but homes, homes that became real for her readers, homes where protagonists were women, people of color, gender fluid, anticapitalist—imaginary homes that did not simply spin out our worst dystopic fears for the future like so many of the apocalyptic novels of today, but also modeled other ways of being, other ways to create home.
  • “Children know perfectly well that unicorns aren’t real,” Le Guin once said. “But they also know that books about unicorns, if they are good books, are true books.”
  • “Fake rules” and “alternative facts” are used in our time not to increase moral understanding and social possibility but to increase power for those who already have it. A war on language has unhinged words from their meaning, language from its capacity as truth-teller. But perhaps, counterintuitively, it is in the realm of the imagination, the fictive, where we can best re-ground ourselves in the real and the true.
  • you can’t find your own voice if you aren’t listening for it. The sound of your writing is an essential part of what it’s doing. Our teaching of writing tends to ignore it, except maybe in poetry. And so we get prose that goes clunk, clunk, clunk. And we don’t know what’s wrong with it
  • You emphasize the importance of understanding grammar and grammar terminology but also the importance of interrogating its rules. You point out that it is a strange phenomenon that grammar is the tool of our trade and yet so many writers steer away from an engagement with it. In my generation and for a while after—I was born in 1929—we were taught grammar right from the start. It was quietly drilled into us. We knew the names of the parts of speech, we had a working acquaintance with how English works, which they don’t get in most schools anymore. There is so much less reading in schools, and very little teaching of grammar. For a writer this is kind of like being thrown into a carpenter’s shop without ever having learned the names of the tools or handled them consciously. What do you do with a Phillips screwdriver? What is a Phillips screwdriver? We’re not equipping people to write; we’re just saying, “You too can write!” or “Anybody can write, just sit down and do it!” But to make anything, you’ve got to have the tools to make it.
  • In your book on writing, Steering the Craft, you say that morality and language are linked, but that morality and correctness are not the same thing. Yet we often confuse them in the realm of grammar. The “grammar bullies”—you read them in places like the New York Times—and they tell you what is correct: You must never use “hopefully.” “Hopefully, we will be going there on Tuesday.” That is incorrect and wrong and you are basically an ignorant pig if you say it. This is judgmentalism. The game that is being played there is a game of social class. It has nothing to do with the morality of writing and speaking and thinking clearly, which Orwell, for instance, talked about so well. It’s just affirming that I am from a higher class than you are. The trouble is that people who aren’t taught grammar very well in school fall for these statements from these pundits, delivered with vast authority from above. I’m fighting that. A very interesting case in point is using “they” as a singular. This offends the grammar bullies endlessly; it is wrong, wrong, wrong! Well, it was right until the eighteenth century, when they invented the rule that “he” includes “she.” It didn’t exist in English before then; Shakespeare used “they” instead of “he or she”—we all do, we always have done, in speaking, in colloquial English. It took the women’s movement to bring it back to English literature. And it is important. Because it’s a crossroads between correctness bullying and the moral use of language. If “he” includes “she” but “she” doesn’t include “he,” a big statement is being made, with huge social and moral implications. But we don’t have to use “he” that way—we’ve got “they.” Why not use it?
Ed Webb

The Digital Maginot Line - 0 views

  • The Information World War has already been going on for several years. We called the opening skirmishes “media manipulation” and “hoaxes”, assuming that we were dealing with ideological pranksters doing it for the lulz (and that lulz were harmless). In reality, the combatants are professional, state-employed cyberwarriors and seasoned amateur guerrillas pursuing very well-defined objectives with military precision and specialized tools. Each type of combatant brings a different mental model to the conflict, but uses the same set of tools.
  • There are also small but highly-skilled cadres of ideologically-motivated shitposters whose skill at information warfare is matched only by their fundamental incomprehension of the real damage they’re unleashing for lulz. A subset of these are conspiratorial — committed truthers who were previously limited to chatter on obscure message boards until social platform scaffolding and inadvertently-sociopathic algorithms facilitated their evolution into leaderless cults able to spread a gospel with ease.
  • There’s very little incentive not to try everything: this is a revolution that is being A/B tested.
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  • The combatants view this as a Hobbesian information war of all against all and a tactical arms race; the other side sees it as a peacetime civil governance problem.
  • Our most technically-competent agencies are prevented from finding and countering influence operations because of the concern that they might inadvertently engage with real U.S. citizens as they target Russia’s digital illegals and ISIS’ recruiters. This capability gap is eminently exploitable; why execute a lengthy, costly, complex attack on the power grid when there is relatively no cost, in terms of dollars as well as consequences, to attack a society’s ability to operate with a shared epistemology? This leaves us in a terrible position, because there are so many more points of failure
  • Cyberwar, most people thought, would be fought over infrastructure — armies of state-sponsored hackers and the occasional international crime syndicate infiltrating networks and exfiltrating secrets, or taking over critical systems. That’s what governments prepared and hired for; it’s what defense and intelligence agencies got good at. It’s what CSOs built their teams to handle. But as social platforms grew, acquiring standing audiences in the hundreds of millions and developing tools for precision targeting and viral amplification, a variety of malign actors simultaneously realized that there was another way. They could go straight for the people, easily and cheaply. And that’s because influence operations can, and do, impact public opinion. Adversaries can target corporate entities and transform the global power structure by manipulating civilians and exploiting human cognitive vulnerabilities at scale. Even actual hacks are increasingly done in service of influence operations: stolen, leaked emails, for example, were profoundly effective at shaping a national narrative in the U.S. election of 2016.
  • The substantial time and money spent on defense against critical-infrastructure hacks is one reason why poorly-resourced adversaries choose to pursue a cheap, easy, low-cost-of-failure psy-ops war instead
  • Information war combatants have certainly pursued regime change: there is reasonable suspicion that they succeeded in a few cases (Brexit) and clear indications of it in others (Duterte). They’ve targeted corporations and industries. And they’ve certainly gone after mores: social media became the main battleground for the culture wars years ago, and we now describe the unbridgeable gap between two polarized Americas using technological terms like filter bubble. But ultimately the information war is about territory — just not the geographic kind. In a warm information war, the human mind is the territory. If you aren’t a combatant, you are the territory. And once a combatant wins over a sufficient number of minds, they have the power to influence culture and society, policy and politics.
  • This shift from targeting infrastructure to targeting the minds of civilians was predictable. Theorists  like Edward Bernays, Hannah Arendt, and Marshall McLuhan saw it coming decades ago. As early as 1970, McLuhan wrote, in Culture is our Business, “World War III is a guerrilla information war with no division between military and civilian participation.”
  • The 2014-2016 influence operation playbook went something like this: a group of digital combatants decided to push a specific narrative, something that fit a long-term narrative but also had a short-term news hook. They created content: sometimes a full blog post, sometimes a video, sometimes quick visual memes. The content was posted to platforms that offer discovery and amplification tools. The trolls then activated collections of bots and sockpuppets to blanket the biggest social networks with the content. Some of the fake accounts were disposable amplifiers, used mostly to create the illusion of popular consensus by boosting like and share counts. Others were highly backstopped personas run by real human beings, who developed standing audiences and long-term relationships with sympathetic influencers and media; those accounts were used for precision messaging with the goal of reaching the press. Israeli company Psy Group marketed precisely these services to the 2016 Trump Presidential campaign; as their sales brochure put it, “Reality is a Matter of Perception”.
  • If an operation is effective, the message will be pushed into the feeds of sympathetic real people who will amplify it themselves. If it goes viral or triggers a trending algorithm, it will be pushed into the feeds of a huge audience. Members of the media will cover it, reaching millions more. If the content is false or a hoax, perhaps there will be a subsequent correction article – it doesn’t matter, no one will pay attention to it.
  • Combatants are now focusing on infiltration rather than automation: leveraging real, ideologically-aligned people to inadvertently spread real, ideologically-aligned content instead. Hostile state intelligence services in particular are now increasingly adept at operating collections of human-operated precision personas, often called sockpuppets, or cyborgs, that will escape punishment under the the bot laws. They will simply work harder to ingratiate themselves with real American influencers, to join real American retweet rings. If combatants need to quickly spin up a digital mass movement, well-placed personas can rile up a sympathetic subreddit or Facebook Group populated by real people, hijacking a community in the way that parasites mobilize zombie armies.
  • Attempts to legislate away 2016 tactics primarily have the effect of triggering civil libertarians, giving them an opportunity to push the narrative that regulators just don’t understand technology, so any regulation is going to be a disaster.
  • The entities best suited to mitigate the threat of any given emerging tactic will always be the platforms themselves, because they can move fast when so inclined or incentivized. The problem is that many of the mitigation strategies advanced by the platforms are the information integrity version of greenwashing; they’re a kind of digital security theater, the TSA of information warfare
  • Algorithmic distribution systems will always be co-opted by the best resourced or most technologically capable combatants. Soon, better AI will rewrite the playbook yet again — perhaps the digital equivalent of  Blitzkrieg in its potential for capturing new territory. AI-generated audio and video deepfakes will erode trust in what we see with our own eyes, leaving us vulnerable both to faked content and to the discrediting of the actual truth by insinuation. Authenticity debates will commandeer media cycles, pushing us into an infinite loop of perpetually investigating basic facts. Chronic skepticism and the cognitive DDoS will increase polarization, leading to a consolidation of trust in distinct sets of right and left-wing authority figures – thought oligarchs speaking to entirely separate groups
  • platforms aren’t incentivized to engage in the profoundly complex arms race against the worst actors when they can simply point to transparency reports showing that they caught a fair number of the mediocre actors
  • What made democracies strong in the past — a strong commitment to free speech and the free exchange of ideas — makes them profoundly vulnerable in the era of democratized propaganda and rampant misinformation. We are (rightfully) concerned about silencing voices or communities. But our commitment to free expression makes us disproportionately vulnerable in the era of chronic, perpetual information war. Digital combatants know that once speech goes up, we are loathe to moderate it; to retain this asymmetric advantage, they push an all-or-nothing absolutist narrative that moderation is censorship, that spammy distribution tactics and algorithmic amplification are somehow part of the right to free speech.
  • We need an understanding of free speech that is hardened against the environment of a continuous warm war on a broken information ecosystem. We need to defend the fundamental value from itself becoming a prop in a malign narrative.
  • Unceasing information war is one of the defining threats of our day. This conflict is already ongoing, but (so far, in the United States) it’s largely bloodless and so we aren’t acknowledging it despite the huge consequences hanging in the balance. It is as real as the Cold War was in the 1960s, and the stakes are staggeringly high: the legitimacy of government, the persistence of societal cohesion, even our ability to respond to the impending climate crisis.
  • Influence operations exploit divisions in our society using vulnerabilities in our information ecosystem. We have to move away from treating this as a problem of giving people better facts, or stopping some Russian bots, and move towards thinking about it as an ongoing battle for the integrity of our information infrastructure – easily as critical as the integrity of our financial markets.
Ed Webb

The Biggest Social Media Operation You've Never Heard Of Is Run Out of Cyprus by Russia... - 0 views

  • The vast majority of the company’s content is apolitical—and that is certainly the way the company portrays itself.
  • But here’s the thing: TheSoul Publishing also posts history videos with a strong political tinge. Many of these videos are overtly pro-Russian. One video posted on Feb. 17, 2019, on the channel Smart Banana, which typically posts listicles and history videos, claims that Ukraine is part of Russia
  • the video gives a heavily sanitized version of Josef Stalin’s time in power and, bizarrely, suggests that Alaska was given to the United States by Soviet leader Nikita Khruschev
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  • The video ends by displaying a future vision of Russian expansion that includes most of Europe (notably not Turkey), the Middle East and Asia
  • According to Nox Influencer, Bright Side alone is earning between $314,010 and 971,950 monthly, and 5-Minute Crafts is earning between $576,640 and $1,780,000 monthly through YouTube partner earning estimates. As a privately held company, TheSoul Publishing doesn’t have to disclose its earnings. But all the Cypriot-managed company has to do to earn money from YouTube is meet viewing thresholds and have an AdSense account. AdSense, a Google product, just requires that a company have a bank account, an email address and a phone number. To monetize to this magnitude of revenue, YouTube may have also collected tax information, if TheSoul Publishing organization is conducting what it defines as “U.S. activities.” It’s also possible that YouTube verified a physical address by sending a pin mailer.
  • According to publicly available information from the YouTube channels themselves—information provided to YouTube by the people who set up and operate the channels at TheSoul Publishing—as of August 2019, 21 of the 35 channels connected to TheSoul Publishing claim to be based in the U.S. Ten of the channels had no country listed. Zodiac Maniac was registered in the U.K, though TheSoul Publishing emphasizes that all of its operations are run out of Cyprus.
  •  Now I’ve Seen Everything was the only channel registered in the Russian Federation. That channel has more than 400 million views, which, according to the analytics tool Nox Influencer, come from a range of countries, including Russia and Eastern European and Central Asian countries—despite being an English-language channel
  • In another video on Smart Banana, which has more than 1 million views, the titular banana speculates on “12 Countries That May Not Survive the Next 20 Years”—including the United States, which the video argues may collapse because of political infighting and diverse political viewpoints
  • Facebook pages are not a direct way to increase profit unless a company is actively marketing merchandise or sales, which TheSoul Publishing does not appear to do. The pages coordinate posting, so one post will often appear on a number of different pages. To a digital advertiser, this makes perfect sense as a way to increase relevance and visibility, but it’s far from obvious what TheSoul Publishing might be advertising. Likewise, there’s no obvious financial benefit to posting original videos within Facebook. The company did not meaningfully clarify its Facebook strategy in response to questions on the subject.
  • Facebook forbids what it describes as “coordinated inauthentic behavior,” as its head of cybersecurity describes in this video. While TheSoul’s Publishing’s behavior is clearly coordinated, it is unclear that any of its behavior is inauthentic based on information I have reviewed.
  • One thing that TheSoul is definitely doing on Facebook, however, is buying ads—and, at least sometimes, it’s doing so in rubles on issues of national importance, targeting audiences in the United States. The page Bright Side has 44 million followers and currently lists no account administrators located in the United States, but as of Aug. 8, 2019, it had them in Cyprus, Russia, the United Kingdom, El Salvador, India, Ukraine and in locations “Not Available.” It used Facebook to post six political advertisements paid for in the Russian currency.
  • the point here is not that the ad buy is significant in and of itself. The point, rather, is that the company has developed a massive social media following and has a history of at least experimenting with distributing both pro-Russian and paid political content to that following
  • TheSoul’s political ads included the one below. The advertisement pushes viewers to an article about how “wonderful [it is] that Donald Trump earns less in a year than you do in a month.” The advertisement reached men, women, and people of unknown genders over the ages of 18, and began running on May 15, 2018. TheSoul Publishing spent less than a dollar on this advertisement, raising the question: why bother advertising at all?
Ed Webb

Face Recognition Moves From Sci-Fi to Social Media - NYTimes.com - 0 views

  • the democratization of surveillance — may herald the end of anonymity
    • Ed Webb
       
      Democratization means putting this at the command of citizens, not of unaccountable corporations.
  • facial recognition is proliferating so quickly that some regulators in the United States and Europe are playing catch-up. On the one hand, they say, the technology has great business potential. On the other, because facial recognition works by analyzing and storing people’s unique facial measurements, it also entails serious privacy risks
  • researchers also identified the interests and predicted partial Social Security numbers of some students.
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  • marketers could someday use more invasive techniques to identify random people on the street along with, say, their credit scores
  • “You might think it’s cool, or you might think it’s creepy, depending on the context,”
  • many users do not understand that Facebook’s tag suggestion feature involves storing people’s biometric data to re-identify them in later photos
  • Mr. Caspar said last week that he was disappointed with the negotiations with Facebook and that his office was now preparing to take legal action over the company’s biometric database. Facebook told a German broadcaster that its tag suggestion feature complied with European data protection laws. “There are many risks,” Mr. Caspar says. “People should be able to choose if they want to accept these risks, or not accept them.” He offered a suggestion for Americans, “Users in the United States have good reason to raise their voices to get the same right.”
Ed Webb

The Social Split Between TV and Movie Dystopias - NYTimes.com - 0 views

  • Dystopian parables like “The Walking Dead,” where zombies rule the earth, are an increasingly fashionable genre of entertainment, but the degree of apocalyptic pessimism is very different depending on the size of the screen.The dividing line between television and movies seems to be class conflict.Television shows posit a hideous future with a silver lining; survivors, good or bad, are more or less equals. Movies like “Divergent,” “Snowpiercer” and “Elysium” foresee societal divisions that last into Armageddon and beyond and that define a new, inevitably Orwellian world order that emerges from the ruins of civilization.
  • Movies project a morose, scary future where man is his own worst enemy, whereas television can’t entirely suppress a smile.There is something positive about the end of the world on shows like “The Walking Dead,” and “Z Nation” on Syfy and “The Last Ship,” on TNT. True, civilization as we know it is gone, but so is social stratification. Survivors don’t group into castes according to birth, race, income or religion. People of all kinds bond with whomever seems friendly, or at least unthreatening.
  • Dystopian movies based on young-adult novels understandably focus on the oppression of young adults, but in “Divergent” and “The Hunger Games,” a despotic elite divides the little people into cliques, only there is no prom in sight.Engels wrote about “contests between exploiting and exploited, ruling and oppressed classes.” He meant in the movies. On TV, all men are equal and equally at peril in the apocalypse.
Ed Webb

Where is the boundary between your phone and your mind? | US news | The Guardian - 1 views

  • Here’s a thought experiment: where do you end? Not your body, but you, the nebulous identity you think of as your “self”. Does it end at the limits of your physical form? Or does it include your voice, which can now be heard as far as outer space; your personal and behavioral data, which is spread out across the impossibly broad plane known as digital space; and your active online personas, which probably encompass dozens of different social media networks, text message conversations, and email exchanges? This is a question with no clear answer, and, as the smartphone grows ever more essential to our daily lives, that border’s only getting blurrier.
  • our minds have become even more radically extended than ever before
  • one of the essential differences between a smartphone and a piece of paper, which is that our relationship with our phones is reciprocal: we not only put information into the device, we also receive information from it, and, in that sense, it shapes our lives far more actively than would, say, a shopping list. The shopping list isn’t suggesting to us, based on algorithmic responses to our past and current shopping behavior, what we should buy; the phone is
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  • American consumers spent five hours per day on their mobile devices, and showed a dizzying 69% year-over-year increase in time spent in apps like Facebook, Twitter, and YouTube. The prevalence of apps represents a concrete example of the movement away from the old notion of accessing the Internet through a browser and the new reality of the connected world and its myriad elements – news, social media, entertainment – being with us all the time
  • “In the 90s and even through the early 2000s, for many people, there was this way of thinking about cyberspace as a space that was somewhere else: it was in your computer. You went to your desktop to get there,” Weigel says. “One of the biggest shifts that’s happened and that will continue to happen is the undoing of a border that we used to perceive between the virtual and the physical world.”
  • While many of us think of the smartphone as a portal for accessing the outside world, the reciprocity of the device, as well as the larger pattern of our behavior online, means the portal goes the other way as well: it’s a means for others to access us
  • “This is where the fundamental democracy deficit comes from: you have this incredibly concentrated private power with zero transparency or democratic oversight or accountability, and then they have this unprecedented wealth of data about their users to work with,”
  • an unfathomable amount of wealth, power, and direct influence on the consumer in the hands of just a few individuals – individuals who can affect billions of lives with a tweak in the code of their products
  • Weigel sees the unfettered access to our data, through our smartphone and browser use, of what she calls the big five tech companies – Apple, Alphabet (the parent company of Google), Microsoft, Facebook, and Amazon – as a legitimate problem for notions of democracy
  • the rhetoric around the Internet was that the crowd would prevent the spread of misinformation, filtering it out like a great big hive mind; it would also help to prevent the spread of things like hate speech. Obviously, this has not been the case, and even the relatively successful experiments in this, such as Wikipedia, have a great deal of human governance that allows them to function properly
  • We should know and be aware of how these companies work, how they track our behavior, and how they make recommendations to us based on our behavior and that of others. Essentially, we need to understand the fundamental difference between our behavior IRL and in the digital sphere – a difference that, despite the erosion of boundaries, still stands
  • “Whether we know it or not, the connections that we make on the Internet are being used to cultivate an identity for us – an identity that is then sold to us afterward,” Lynch says. “Google tells you what questions to ask, and then it gives you the answers to those questions.”
  • It isn’t enough that the apps in our phone flatten all of the different categories of relationships we have into one broad group: friends, followers, connections. They go one step further than that. “You’re being told who you are all the time by Facebook and social media because which posts are coming up from your friends are due to an algorithm that is trying to get you to pay more attention to Facebook,” Lynch says. “That’s affecting our identity, because it affects who you think your friends are, because they’re the ones who are popping up higher on your feed.”
Ed Webb

Smartphones are making us stupid - and may be a 'gateway drug' | The Lighthouse - 0 views

  • rather than making us smarter, mobile devices reduce our cognitive ability in measurable ways
  • “There’s lots of evidence showing that the information you learn on a digital device, doesn’t get retained very well and isn’t transferred across to the real world,”
  • “You’re also quickly conditioned to attend to lots of attention-grabbing signals, beeps and buzzes, so you jump from one task to the other and you don’t concentrate.”
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  • Not only do smartphones affect our memory and our concentration, research shows they are addictive – to the point where they could be a ‘gateway drug’ making users more vulnerable to other addictions.
  • Smartphones are also linked to reduced social interaction, inadequate sleep, poor real-world navigation, and depression.
  • “The more time that kids spend on digital devices, the less empathetic they are, and the less they are able to process and recognise facial expressions, so their ability to actually communicate with each other is decreased.”
  • “Casino-funded research is designed to keep people gambling, and app software developers use exactly the same techniques. They have lots of buzzes and icons so you attend to them, they have things that move and flash so you notice them and keep your attention on the device.”
  • Around 90 per cent of US university students are thought to experience ‘phantom vibrations', so the researcher took a group to a desert location with no cell reception – and found that even after four days, around half of the students still thought their pocket was buzzing with Facebook or text notifications.
  • “Collaboration is a buzzword with software companies who are targeting schools to get kids to use these collaboration tools on their iPads – but collaboration decreases when you're using these devices,”
  • “All addiction is based on the same craving for a dopamine response, whether it's drug, gambling, alcohol or phone addiction,” he says. “As the dopamine response drops off, you need to increase the amount you need to get the same result, you want a little bit more next time. Neurologically, they all look the same.“We know – there are lots of studies on this – that once we form an addiction to something, we become more vulnerable to other addictions. That’s why there’s concerns around heavy users of more benign, easily-accessed drugs like alcohol and marijuana as there’s some correlation with usage of more physically addictive drugs like heroin, and neurological responses are the same.”
  • parents can also fall victim to screens which distract from their child’s activities or conversations, and most adults will experience this with friends and family members too.
  • “We also know that if you learn something on an iPad you are less likely to be able to transfer that to another device or to the real world,”
  • a series of studies have tested this with children who learn to construct a project with ‘digital’ blocks and then try the project with real blocks. “They can’t do it - they start from zero again,”
  • “Our brains can’t actually multitask, we have to switch our attention from one thing to another, and each time you switch, there's a cost to your attentional resources. After a few hours of this, we become very stressed.” That also causes us to forget things
  • A study from Norway recently tested how well kids remembered what they learned on screens. One group of students received information on a screen and were asked to memorise it; the second group received the same information on paper. Both groups were tested on their recall.Unsurprisingly, the children who received the paper version remembered more of the material. But the children with the electronic version were also found to be more stressed,
  • The famous ‘London taxi driver experiments’ found that memorising large maps caused the hippocampus to expand in size. Williams says that the reverse is going to happen if we don’t use our brain and memory to navigate. “Our brains are just like our muscles. We ‘use it or lose it’ – in other words, if we use navigation devices for directions rather than our brains, we will lose that ability.”
  • numerous studies also link smartphone use with sleeplessness and anxiety. “Some other interesting research has shown that the more friends you have on social media, the less friends you are likely to have in real life, the less actual contacts you have and the greater likelihood you have of depression,”
  • 12-month-old children whose carers regularly use smartphones have poorer facial expression perception
  • turning off software alarms and notifications, putting strict time limits around screen use, keeping screens out of bedrooms, minimising social media and replacing screens with paper books, paper maps and other non-screen activities can all help minimise harm from digital devices including smartphones
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