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The Online@UCF Support provides immediate and personal support for faculty and staff who offer online Webcourses@UCF. Supporting a wide range of online faculty needs, Online@UCF Support offers phone, e-mail, and scheduled face-to-face support sessions, as well as group workshops throughout the academic year.

Trillian™ is a fully featured, stand-alone, skinnable chat client that supports AIM, ICQ, MSN, Yahoo Messenger, and IRC. It provides capabilities not possible with original network clients, while supporting standard features such as audio chat, file transfers, group chats, chat rooms, buddy icons, multiple simultaneous connections to the same network, server-side contact importing, typing notification, direct connection (AIM), proxy support, encrypted messaging (AIM/ICQ), SMS support, and privacy settings.

EBSCOhost Research Databases EBSCOhost is a powerful online reference system accessible via the Internet. It offers a variety of proprietary full text databases and popular databases from leading information providers. The comprehensive databases range from general reference collections to specially designed, subject-specific databases for public, academic, medical, corporate and school libraries. EBSCO Support Site EBSCO's Support Site is available 24 hours a day, 7 days a week. Our FAQ database, tutorials, and user guides can provide answers to your technical questions. EBSCO Customer Support Representatives are also available by phone and e-mail 24 hours a day, Monday through Friday, as well as Saturday and Sunday from 9 a.m. to 5 p.m. (US EST). How to Use Help * When the Help icon Help Question Mark appears, you can click the icon and help for the screen you are on will display. * To obtain help for the database(s) you are searching, click the Help icon Help Question Mark to the right of the Find field and click on the Database name at the bottom of the left-hand side of the Help window. Database help is also available from the Choose Databases window. * To view the entire Help System, click the Help link at the top right-hand corner of the screen. Note: The recommended screen resolution for EBSCOhost is 1024 x 768.

The Instructional Technology Group (ITG) provides immediate and personal support for faculty and staff who offer online Webcourses@UCF. Supporting a wide range of online faculty needs, ITG offers phone, e-mail, and scheduled face-to-face support sessions, as well as group workshops throughout the academic year.

"Flat World Knowledge, a free, open source textbook publisher, has announced plans to add support for direct integration of its books into campus learning management systems (LMS) like Blackboard and ANGEL. With Flat World's LMS-supported textbooks, professors and publishers will be able to include supplementary material content in its entirety available directly on the platform and split up chapters into various folders according to their syllabus. " Their contents are expanding, but the majority of their contents focus on business at this time.

The Research Initiative for Teaching Effectiveness supports UCF faculty in formulating and implementing research on effective teaching practices in higher education. If you are a UCF faculty member with an idea for classroom research, please contact us! Visit our links to see the services we can provide, see our faculty research showcase for ongoing classroom-based research, or examine results from our ongoing Distributed Learning Impact Evaluation.

The RITE group supports UCF faculty in formulating and implementing research on effective teaching practices in higher education. An earlier version of their presentation during their IDL6543 seminar is also available at their Web site.

Center for Distributed Learning The Center for Distributed Learning is part of the Division of Information Technologies & Resources, and serves as the Virtual Campus for the University. The Center brings focus to University efforts in distributed learning by providing administrative support for online credit courses, degree programs, and activities offered by the University. Distributed Learning at UCF includes instructional delivery technologies such as interactive television and Web-based instruction that provide services to nontraditional, distant, and campus-based students. UCF now offers over two dozen totally Web-based degree, degree-completion, and certificate programs.

Information Technologies and Resources (IT&R) provides comprehensive planning and support for UCF's information and communications resources. The division is headed by Dr. Joel Hartman, vice provost and CIO, Millican Hall, Room 338, Telephone (407) 823-6778.

Find Answers We store all resolved problems in our solution database. Search by topics, keywords, or phrases. Ask a Question Submit a question to our technical support staff who will reply to you by email. My Stuff Login to check the status of your questions, modify your answer update notifications, update your personal profile, or access restricted information and features.

A list of UCF teaching online faculty resources.

Blackboard support for Faculty, Instructors and Designers

The UCF Interlibrary Loan and Document Delivery Department is committed to supporting the research of UCF faculty members. In addition to interlibrary loan services, we offer a faculty document delivery service which provides scanned copies of UCF-owned journals and books held at the Circulation Desk for quick pickup. Document Delivery requests may be submitted through the ILLiad interlibrary loan system and are automatically requested via interlibrary loan if there is no copy available at the UCF Main Library. If you have a question about a specific request, or need clarification about the following services, please contact our office.

The mission of Course Development & Web Services is to support teaching, learning, and research by being "all things Web" to UCF and its partners, helping UCF achieve its strategic goals with advanced applications of instructional and information technology. Services are provided systematically through professional development programs, consultations, projects, production, technical support, R&D, and other collaborative efforts.

Course Development & Web Services (CDWS) is a learning organization within the division of Information Technologies and Resources at the University of Central Florida (UCF).

Instructions on how to deal with pop-up blockers from techrangers

Find Answers We store all resolved problems in our solution database. Search by topics, keywords, or phrases. Ask a Question Submit a question to our technical support staff who will reply to you by email. My Stuff Login to check the status of your questions, modify your answer update notifications, update your personal profile, or access restricted information and features.

Developing a strong, forward-looking campus IT program is easier with ECAR's well-timed, comprehensive research. ECAR simplifies complex issues, presents proven models, and reduces the risks involved in decision making. With an ECAR subscription at the appropriate level, your institution will have access not only to ECAR research but also to its annual symposia-where your institution's representatives can join experts from academe, industry, and other knowledge centers to discuss ECAR's research findings in small group settings. Recent research topics include student uses of technology, IT collaboration, identity management, and IT support for business continuity.

Engaging experiences for all users Adobe is an industry leader in accessibility and supports the creation of outstanding web experiences by encouraging web developers to produce rich, engaging content that is accessible to all.

The Sloan Consortium (Sloan-C) is an institutional and professional leadership organization dedicated to integrating online education into the mainstream of higher education, helping institutions and individual educators improve the quality, scale, and breadth of online education. Sloan-C supports the collaborative sharing of knowledge and effective practices to improve online education in learning effectiveness, access, affordability for learners and providers, and student and faculty satisfaction.

MERLOT is a leading edge, user-centered, searchable collection of peer reviewed and selected higher education, online learning materials, catalogued by registered members and a set of faculty development support services. MERLOT's vision is to be a premiere online community where faculty, staff, and students from around the world share their learning materials and pedagogy.

The Faculty Center for Teaching and Learning is your host for your Academic New Faculty Orientation. The one-and-a-half-day event is scheduled for August 17-18, 2009 in the Student Union and Classroom 1 buildings on the Orlando Campus. Each day of the orientation is filled with important activities that will provide valuable information to enable you to have a successful start to your career at UCF. At the Academic Orientation you will meet the President, Provost, Deans, Chairs, Directors, and other new faculty. These days also include breakfast and luncheon events.

The Faculty Center at UCF was created to serve faculty. Their primary mission is to support and promote faculty in their roles as teachers, researchers, scholars, and as members of UCF and the Central Florida community. Their services, resources, and events are available to all university instructors, including full-time and part-time faculty and graduate teaching assistants.