Business Interaction Management

While contracting external services, such as consulting advice, we largely underestimate to what extent our own attitude and behaviour will determine the quality of the service delivered. You get what you are.

Networks bring the promise of linking us to uniqueness and diversity, but our human feelings too often guide us towards uniformity and average thinking

"The quality of a social network depends upon the level of ownership the different actors have over their own participation. A necessary condition for success, but is it sufficient?"

"In the past, knowing or finding the right answer was enough to solve a problem. In the future of work, the right answers no longer exist.

"Collaboration in distributed work teams already brings numerous challenges. However, it will get even worse in our future work environment."

Collaboration is the participation of independent actors in mutual interactions to deliver a specific result, either chosen or not. The so-called collaboration is the outcome of the interactions that occur, initiated by the different participants for their own good reasons, but collaboration is not the purpose.

Collaboration is the participation of independent actors in mutual interactions to deliver a specific result, either chosen or not. The so-called collaboration is the result of the interactions that occur, but collaboration is not the purpose.

More and better collaboration has always been the mantra of Enterprise 2.0. Is Enterprise 2.0 a game changer for collaboration?

Collaboration within the enterprise is difficult because most of the defence mechanisms that exist in normal social contexts cannot be deployed within the enterprise.

Words are an extremely poor representation of our reality and it only gets worse when we write them down, especially in PowerPoint.

We have looked at how companies collaborate, so now let's move on to individuals.

The basic premise of collaboration is simple: working together to achieve a common goal. However, can it be done without consequences?

"Like most things in life, collaboration is a simple thing. However, we humans have tendency not to think too much about simple things and then, they seem to become complex, since they rarely work out as planned. This paper is an exercise in simple thinking about simple things so that we might understand what makes them really work."

In this complex world we live in, most decisions require the involvement of multiple individuals. However, we must be aware of the fact that decisions are never made by a group, but always by individuals.

"In this on-going collaboration debate, too many people view collaboration as a solution to a problem. It is not. Collaboration is the behaviour that emerges in contexts that invite for collaboration."

Not large corporations, but networks of small companies and individuals will be the future drivers for innovation and prosperity. A policy paper of The Lisbon Council.

The potential of Enterprise 2.0 is real, but it has to be looked for in the spaces where it really can excel. One of these spaces is business-to-business interoperability.