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Pedro Gonçalves

Facebook Advertising Report: It's the Fan Engagement, Stupid - 0 views

  • traditional advertisers have treated Facebook and other social networks as traditional media: Something where a click should have a measurable return on investment. Advertisers who “get” social media understand that it's about strengthening relationships with their biggest fans, and hoping those fans can turn their friends onto the product as well.
  • The ComScore report is littered with the phrase “Fans and Friends of Fans,” signaling the strong emphasis successful brands are taking to cater to the people who can implicitly endorse them to others. If one of your friends is a fan of Starbucks, you’re more likely to be exposed to a Starbucks message on Facebook. And if you’re exposed to a Starbucks message on Facebook, you’re 38% more likely to make a purchase in the next four weeks.
  • too many brands, the report argues, still focus on accumulating the most number of likes instead of figuring out how best to engage those fans. It’s not to say that fan accumulation isn’t important; it is the crucial starting point. But too many brands treat it like an end game instead of a first step in getting to the real end game - the return on investment of time and money in building a social media presence.
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  • there is still no reliable way to measure the return on investment. Analytics companies are getting better at tracking whether engaged fans eventually make a purchase decision, but brands are still, by-and-large, forced to look at the number of clicks a brand page feeds to its website.
  • The report said the focus on click-through rates of display ads and brand pages on Facebook downplays the impact that has on a user's friends and followers.
  • “The idea behind amplification is that Fans who are reached with brand messages can also serve as a conduit for brand exposure to Friends within their respective social networks,” the report said. “Because the average Facebook Fan has hundreds of Friends, each person has the ability to potentially reach dozens of Friends with earned impressions through their engagement with brand messages.”
  • “While this research adds weight to the importance of social media, it also brings an important questions to the forefront – are the elevated spend levels among Fans and Friends of Fans the result of the messaging or a predisposition among these segments?
  • In other words, am I spending more at Best Buy because my friends like it, or because I hang out with people who are into tech gadgets? Am I 38% more likely to get coffee at Starbucks in the next four weeks because I saw a friend liked the brand on Facebook, or am I 38% more likely to get coffee at Starbucks because I run with people who like Starbucks - whether or not they choose to publicly declare so on Facebook?
  • Most likely, it’s a combination of both, as well as other factors including traditional advertising and proximity. In my case, I end up drinking more Starbucks than I’d like because it’s the only passable coffee shop within walking distance to my house. It’s a decision that I feel better about, perhaps because so many of my friends implicitly endorse Starbucks by liking the company on Facebook.
Pedro Gonçalves

Owning Your Content In Search: Google Now Makes It Easier To Link Your Website To G+ | ... - 0 views

  • For Google, social media and author authentication help them measure the influence (and trustworthiness) of content and links and, ideally, serve better results. If results have been authenticated with authorship — they’re “owned” by personal and company brands — searchers get better results and advertisers spend more knowing they’re getting more bang for their buck.
  • Now, page owners can link their sites in a few steps: 1) Visit your Google+ page, open its profile, and click ‘Edit profile’ 2) On the About tab, save your website URL, then click the new button, ‘Link website’ 3) Follow the instructions for adding a short line of code to your website’s homepage, then click ‘Test website’
Pedro Gonçalves

Twitter, Facebook, and Airtime Are Waging War Against The Internet's Stupidity | TechCr... - 0 views

  • Twitter’s re-written Trending Topics algorithm called Tailored Trends is especially clever because it doesn’t directly discourage stupidity, it just funnels it back to people who find dumb things entertaining. Now rather than seeing just the most popular terms and hashtags in your area, you see Trending Topics based on who you follow. So you’ll only see horrible trends like “#UnusualNamesForWhiteGirls” or “#ReplaceBandNamesWithRape” if you follow people that tweet them. Everyone else will get trending topics that don’t make us embarrassed to be human.
  • Facebook’s taking a similar approach to its new apps marketplace. It recommends apps based on what your friends Like and use rather than the oft-misguided wisdom of the masses like Apple and Google’s app store charts. It also highlights apps based on quality, which is calculated according to true engagement, positive reviews, and the absence of spam reports rather than the number of installs. This editorial philosophy could minimize the spread of pointless, spammy, click-bait apps.
  • The big risk of insisting on relevance and safety is that we create a filter bubble where we become isolated from those different from ourselves. Facebook and Twitter need to be especially careful that they don’t completely hide critical Trending Topics or novel apps just because they’re not popular in closed little networks. That might require human input, or an algorithm that recognizes when something’s important enough to show to everyone.
Pedro Gonçalves

The United Nations Could Seize the Internet, U.S. Officials Warn - 0 views

  • Several emerging countries are rallying behind a campaign to have the International Telecommunications Union, the U.N.'s global standards body for telecommunications, declare the Internet a global telecommunications system, U.S. officials testified on Thursday before the House Subcommittee on Communications and Technology. Led by China, Russia, India and now Egypt, which recently launched its own proposal, such a move would allow state-owned telephone networks to expand into VoIP. It would also give them the opportunity to charge fees for Internet service - and put the Internet at the mercy of international politics.
  • "[Russia and China] have a concept that they call 'information security,' the ambassador told Rep. Ed Markey (D - Mass.). "Their concept of information security is both what we would call 'cybersecurity' - the physical protection of their networks - but it goes beyond that to address content that they regard as unwanted. I think as much as anything else, the base motivations that Russia and China have involve regime stability, regime preservation, which for them involves preventing unwanted content from being made widely available in their countries."
  • ICANN Vice President and Google Chief Internet Evangelist Vint Cerf told Congress he's concerned about any number of efforts by international bodies - the ITU being just one of several - to seize control of the world's Internet policy agenda.
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  • "The process of involvement in the United Nations has one unfortunate property: that it politicizes everything," Cerf told Walden. "All the considerations that are made, whether it's in the ITU or elsewhere, are taken and colored by national interests. As a long-standing participant in the Internet Architecture Board and the Internet Engineering Task Force, where we check our guns at the door, and we have technical discussions about how best to improve the operation of the Internet, to color that with other national disputes which are not relevant to the technology, is a very dangerous precedent. That's one of the reasons I worry so much about the ITU's intervention in this space."
Pedro Gonçalves

The Difference Between a Mediocre and a Great Website | Copyblogger - 0 views

  • A great man is one sentence. ~ Clare Boothe Luce
  • To make the soup more flavorful, you don’t add more spices to it. Instead, you boil the excess water. That’s what you have to do. Not add new elements, simply subtract boring ones.
  • People will only remember you for one thing. If you try to force them to remember multiple facets, you’ll never make room for yourself in their brain (or heart). But what if you have more than one thing to talk about? What if you solve more than one problem? If you solve more than one problem, you’ve got to do what Apple does. Apple sells more than 30 products in varying product categories. Macbooks and iPods and iPhones and iPads. But they unify all their products under one element: the undeniable user interface. Apple does not sell computers and mp3 players and phones and tablets. They sell gadgets with an undeniable user interface.
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  • Be a focused sentence. Not a convoluted paragraph. Can your readers describe you in one short sentence?
Pedro Gonçalves

7 Ways to Increase Your Blog Visibility With Social Sharing | Social Media Examiner - 0 views

  • Posts with a photo got 56% more clicks than those with just the link!
  • To really strive for engagement on the content you promote, you can’t just copy/paste the same old thing to every one of your social channels. It takes a little more thought and work, but it does pay off in more shares and traffic to your posts.
Pedro Gonçalves

If You Don't Like Your Future, Rewrite Your Past - Rosabeth Moss Kanter - Harvard Busin... - 0 views

  • "kaleidoscope thinking," a mental process of shaking up the pieces and reassembling them to form a new pattern, the way a kaleidoscope creates endless patterns. This metaphor suggests that reality is not necessarily fixed. The stories we tell ourselves — our cultural assumptions — are the limiting factor.
  • Narratives should be rewritten when they inhibit rather than inspire. Individuals and institutions can get bogged down by narratives that suggest inevitability — "it has always been this way, it was meant to be this way, and it couldn't possibly change."
  • Even in companies doing well, narratives prevent change if the stories are ones of destiny, and eventually entitlement
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  • Narratives are powerful leadership tools. People remember stories more readily than they remember numbers, and stories motivate action. Recent research showed that levels of charitable donations rise when donors are given statistical evidence of a problem, such as children living in poverty, but levels of giving rise even higher when donors read a story about one poor child.
  • Stories should be evidence-based, meeting a plausibility test. They should be principle-based, with enduring truths embedded in them that won't shift on a whim. They should permit action that is open-ended, creating not-yet-imagined possibilities.
Pedro Gonçalves

The Secret To Marketing Success On Facebook? Advertise Like Your Grandfather | Fast Com... - 0 views

  • A new study by Facebook brings some big news that, curiously, at first blush might not seem like much news at all. It's this: If you want to create successful ads for the social network, just do the same thing you would do if you were advertising on TV. Or in magazines. Or on the radio.
  • "Marketers were asking us, 'Are the fundamentals of advertising on Facebook the same as the fundamentals elsewhere?'" Bruich says. The results of the study point to yes, he says, and that means "the experience they've built up over the years and the instincts they've had can be applied to making more successful ads on Facebook."
  • Bruich is presenting the results of the study in a paper called "What Traditional Principles Matter When Designing Social" at the Advertising Research Foundation's Audience Measurement 7.0
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  • The study had professional marketers evaluate 400 Facebook ads against six traditional criteria for advertising creative: Whether the ad has a focal point, how strong its brand link is (ie: how easy it was to identify who the advertiser was), how well the tone of the ad fits with the brand's personality, how noticeable the ad is, how effective it is at getting its point across, and whether there is a "reward" for reading it (ie: Did it make you feel good? Did you learn something?).
  • The study found that the ads that performed best were the ones that also did the best job of hewing to advertising fundamentals, especially focal point, brand link, and tone. The most important criteria, says Bruich, was that the ad needed to have some kind of reward.
Pedro Gonçalves

BBC News - The future of Google Search: Thinking outside the box - 0 views

  • the truth is context is more powerful than personalisation in average search usage.
  • In my view we shouldn't go overboard with personalisation in search because serendipity is really valuable. We have explicit algorithms built into Google search so that personalisation does not take over your page.
  • You need as a user to get all points of view. I don't want anyone to only get just one point of view. So in my view it will get more relevant, but personalisation will not take over your search page.
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  • What excites me tremendously these days is the connectivity and the mobility that the future world will have, which we are already seeing emerge through smartphones. I have the power of thousands of computers in my pocket - because when I type a query [into a handset] it really takes thousands of computers to answer that query.
Pedro Gonçalves

Millennials: They Aren't So Tech Savvy After All - 0 views

  • Even as millennials (those born and raised around the turn of the century) enter college with far more exposure to computer and mobile technology than their parents ever did, professors are increasingly finding that their students' comfort zone is often limited to social media and Internet apps that don’t do much in the way of productivity
  • Even as millennials (those born and raised around the turn of the century) enter college with far more exposure to computer and mobile technology than their parents ever did, professors are increasingly finding that their students' comfort zone is often limited to social media and Internet apps that don’t do much in the way of productivity. One professor at the University of Notre Dame, for example, reports that many of his students don't even know how to navigate menus in productivity applications. 
  • most Millennials use technology for fun and games.
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  • Today’s students face a job market that increasingly clamors for real technology skills, not just the ability to post party pictures on Facebook.
Pedro Gonçalves

All Hail the Generalist - Vikram Mansharamani - Harvard Business Review - 0 views

  • the specialist era is waning. The future may belong to the generalist.
  • there appears to be reasonable and robust data suggesting that generalists are better at navigating uncertainty.
  • Professor Phillip Tetlock conducted a 20+ year study of 284 professional forecasters. He asked them to predict the probability of various occurrences both within and outside of their areas of expertise. Analysis of the 80,000+ forecasts found that experts are less accurate predictors than non-experts in their area of expertise.
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  • Tetlock's conclusion: when seeking accuracy of predictions, it is better to turn to those like "Berlin's prototypical fox, those who know many little things, draw from an eclectic array of traditions, and accept ambiguity and contradictions." Ideological reliance on a single perspective appears detrimental to one's ability to successfully navigate vague or poorly-defined situations (which are more prevalent today than ever before).
  • In today's uncertain environment, breadth of perspective trumps depth of knowledge.
  • The time has come to acknowledge expertise as overvalued. There is no question that expertise and hedgehog logic are appropriate in certain domains (i.e. hard sciences), but they certainly appear less fitting for domains plagued with uncertainty, ambiguity, and poorly-defined dynamics (i.e. social sciences, business, etc.).
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