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Pedro Gonçalves

Twitter Is About To Officially Launch Retargeted Ads [Update: Confirmed] | TechCrunch - 0 views

  • Twitter has confirmed our scoop with the announcement of Tailored Audiences - its name for retargeted ads. Available globally to all advertisers via a slew of adtech startup partners, advertisers will be able to target recent visitors to their websites with retargeted Promoted Tweets and Promoted Accounts.
  • Twitter’s users are on mobile. Seventy percent of its ad revenue already comes from the small screens, and it likely follows that a majority of engagement is on mobile, too.
  • retargeting happens like this. You visit a website, say a travel booking site, and look at a page for buying a flight to Hawaii. You chicken out at the last minute, don’t buy, and navigate away, but the site has dropped a cookie for that Hawaii flight page on your browser. Then, when you visit other sites or social networks that run retargeted ads, they detect that cookie, and the travel site can show you an ad saying “It’s cold in SF. Wouldn’t a vacation to Hawaii be nice?” to try to get you to pull the trigger and buy the flight it knows you were already interested in. But without cookies on mobile, you can’t retarget there… …unless you can tie the identity of a mobile user to what they do on the computer. And Twitter can. It’s one of the few hugely popular services that individuals access from multiple types of devices.
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  • Essentially, when you log into your account on your full-size computer, Twitter will analyze the cookies in your browser to see where you’ve been on the non-mobile web. Then, when you log in to that same account on mobile, it can still use your web cookies to hit you with retargeted ads.
  • mobile phones don’t have the ability to set cookies so you can’t do retargeting.
  • Facebook only recently began allowing retargeted ads on mobile, and only through a “custom audiences” targeting program separate from FBX.
  • Lucky for Twitter, most of what people do on it is public, so it doesn’t spark the same privacy concerns as Facebook. Twitter also offers an opt-out of retargeting under Promoted Content on its Security And Privacy settings page. Plus it honors Do Not Track for users that enable it in their browsers.
  • It’s also recently opened up keyword targeting so advertisers can reach people who’ve tweeted certain words. Between keyword targeting and cookie retargeting, Twitter is breaking out of the demand generation and into the lucrative demand fulfillment part of the advertising funnel where Google’s search ad business lives. Advertisers are willing to pay top dollar if you can deliver them someone ready to buy their product. And there’s no better sign of someone’s intent to buy than having recently visited a site and almost made the purchase already. Cookies could be very tasty for Twitter.
Pedro Gonçalves

Twitter Says More Than Half Its Users Follow Six Or More Brands | TechCrunch - 0 views

  • Twitter users follow at least one brand, and that more than half of users follow six or more brands.
  • Twitter also studied the reasons why someone follows a brand, and as you might expect, freebies and discounts are definitely a factor. But according to Lunenfeld, people also said they were interested in getting access to exclusive or promotional content.
  • The big message of Lunenfeld’s talk was to encourage advertisers to understand that advertising on Twitter isn’t separate from regular content. Brands should think of conversations on Twitter as a canvas where “you can paint some amazing stories,” he said.
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  • unenfeld said that some of them are still working to understand “the conversational aspect,” both on Twitter and in general, but he noted that Twitter also works well as a broadcast medium for other types of content, like a promotional video. A campaign on Twitter, he said, is “the ultimate complement to a TV buy.”
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    "Twitter users follow at least one brand, and that more than half of users follow six or more brands."
Pedro Gonçalves

Facebook And Twitter Want To Be Each Other-But Shouldn't - ReadWrite - 0 views

  • more than 85% of U.S. adults turn to social media for connecting with friends or family, according to Pew Research. News is not the primary reason we turn to Facebook.
  • According to Digimind, 62.5% of companies use Twitter to glean market intelligence, surpassed only by LinkedIn (69.4%). Facebook? Less than 50%. 
  • Pew Research finds just 4% of people list Facebook as the primary way they get news, even though a whopping 78% stumble upon news while on Facebook despite not looking for it. Newsy information, in other words, is not Facebook's raison d'être. Friendship and personal communication are.
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  • This is one of Twitter's greatest strengths and weaknesses: It's primarily useful as a news broadcast and consumption site. While Twitter has been trying to make its service friendlier by elevating direct messages to first-class status, among other things, it's still primarily a news aggregation service, even if it's not necessarily "friendly."
  • That's fine if you, like I, use Twitter as a work tool. Sure, I'm friends with some of the people I interact with on Twitter, but Twitter doesn't seem to be the ideal place for friends to congregate online.
  • In short, neither Facebook nor Twitter has yet delivered a truly exceptional experience in the areas for which people love them. They should focus on being themselves before they bother cross-dressing as the other.
Pedro Gonçalves

73% Of U.S. Adults Use Social Networks, Pinterest Passes Twitter In Popularity, Faceboo... - 0 views

  • the percentage of adults using the social networks of Facebook, LinkedIn, Pinterest, Twitter or Instagram to communicate with each other is now at 73%, and Facebook — the world’s largest social network with 1.19 billion users — remains the most popular in the U.S., with 71% of U.S. adults using it.
  • Twitter — despite the different services that it has launched to increase engagement like Twitter Music other discovery services; and despite the increased attention around its IPO — has only grown by two percentage points to 18%. Hot on its heels is Instagram at 17%. Google+ does not make it into the top-five mix — not because of its lack of popularity; but because Pew says it did not include it in its survey questions.
  • inkedIn — site that bills itself as the “professional” social network focused on networking, job hunting and professional information and news — is hanging on at number-two, with 22% of U.S. adults using it — up 2% on last year. Close behind it is Pinterest — which has vaulted over Twitter to number-three position with 21% usage.
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  • That’s four percentage points up from last year’s 67%
  • when it comes to frequency of use, the rankings change. Facebook continues to remain at the top in the daily rankings, with 63% of people accessing it on a daily basis. Instagram — last in the general rankings — is not far off and in second place, with a 57% daily use. Similarly, its weekly and “less often” rates are also close, respectively at 22%/20% and 14%/22%. (
  • Twitter may overall be seeing less usage in general than Pinterest but those who are on it appear more engaged: some 46% of Twitter users are on it daily for their quick fix of quips made and received. Pinterest, in contrast, has a fairly low rate of daily usage, with 23% of its users visiting on a daily basis. Facebook, Instagram and Twitter also are generating a significant amount of mulitple-times-per-day use, with 40% at Facebook, 35% at Instagram and 29% at Twitter, Pew says. LinkedIn, meanwhile, has a lot of work to do, with only 13% of its users going there daily.
  • Pew notes that for now it looks like Facebook is partly winning because of how it has managed to appeal to a wide range of users — a pretty impressive turn for widening its reach, considering that it started out as a network restricted only to university networks. The demographic data for other networks stands in contrast to this: Pinterest “holds particular appeal to female users”, with women four times more likely as men to be Pinterest users; LinkedIn is “especially” popular among college graduates and internet users in higher income households. Twitter and Instagram resonate with urbanites and younger adults, and non-whites. (Facebook has over 70% usage among whites, Hispanics and black users, Pew notes.) All of them, excepting LinkedIn, has its highest proportion of users in the 18-29 age bracket; LinkedIn is more popular with the 30-49 group. Among those who say they use only one social networking site, Facebook is a clear winner with 84% selecting it as their sole site, with the others lagging behind by a very far stretch: 8% solely use LinkedIn, 4% solely use Pinterest, and Instagram and Twitter each picked up only 2%
Pedro Gonçalves

Will Twitter Replace Your Follower Count? - 0 views

  • The sheer weight of fake and inactive followers is not great for the company’s image. Even the @Twitter account itself has 33% fake followers, according to one count.
  • The latest active user count, back in March: 140 million. An unofficial count of total Twitter users, including the fakes: half a billion.
  • Lady Gaga and Barack Obama, two of Twitter’s most-followed users, would both see their counts drop by 70%. Mitt Romney wouldn’t fare much better, with a 50% drop. If Twitter did this before the election, it would be headline news across the planet, and the company would be accused of stepping into the race.
Pedro Gonçalves

Twitter just added Lead Generation to Twitter Cards, this could be big - The Next Web - 0 views

  • Twitter unveiled the Lead Generation Card today, a new expandable tweet format which allows users to show their interest in a particular discount or offer that’s being promoted by their favorite brand. When a user expands the tweet, they’ll see a description of the offer, as well a small button underneath that will allow them to instantly send their basic contact information – name, Twitter handle and email address – to the brand or business in question. All of the information is pre-filled within the Twitter Card based on the users’ existing account settings, thereby avoiding the often tedious process of filling out an online form. As soon as the button is clicked, the information is sent securely to the account that sent out the offer.
Pedro Gonçalves

Twitter Help Center | Guidelines for Contests on Twitter - 0 views

  • Contests and sweepstakes on Twitter may offer prizes for tweeting a particular update, for following a particular user, or for posting updates with a specific hashtag.
  • Please be sure to include a rule stating that anyone found to use multiple accounts to enter will be ineligible.
  • Please don’t set rules to encourage lots of duplicate updates (like saying, “whoever retweets this the most wins”).  Your contest or sweepstakes could cause users to be automatically filtered out of Twitter search. Plus, instead of their followers seeing your cool contest or sweepstakes, their followers might start getting annoyed by your contest. You might want to set a clear contest rule stating that multiple entries in a single day will not be accepted.
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  •  When it comes to picking a winner, you’ll want to see all the contestants. If the updates include @username mention to you, you’ll be able to see all the updates in your Mentions timeline (see here for more information on replies and mentions). Just doing a public search may not show every single update, and some contestants may be filtered from search for quality.
  • You might decide to have users include relevant hashtag topics along with the updates (like #contest or #yourcompanyname)
Pedro Gonçalves

6 Free Chrome Apps and Extensions for Small Businesses : Technology :: American Express... - 0 views

Pedro Gonçalves

Twitter Still Has An Identity Problem Eight Years Later - ReadWrite - 0 views

  • The average active Twitter user has just 61 followers, compared to the 200 friends an average Facebook user has
  • The hashtag, for instance, was created by a user, not the company.
  • According to the book Hatching Twitter, cofounders Jack Dorsey, Noah Glass and Ev Williams all had different visions for the company that eventually morphed into what Twitter is today—an amalgamation of status updates, breaking news, and memes. 
Pedro Gonçalves

Twitter #Music Is Great For Artists; Less So For Fans [Hands On Review] - ReadWrite - 0 views

  • The music-listening part is only really worthwhile to those of us who pay for premium Spotify or Rdio accounts. Otherwise, we're going to continue to use those services' apps for the majority of your listening.
  • the "Me" and "Suggested" tabs of the app are of limited value if you don't follow a lot of musicians on Twitter. Indeed, using Twitter follows as a barometer for one's music taste is a curious choice. Sometimes musicians have worthwhile Twitter accounts, sometimes not.
  • Unlike the Facebook "like", the Twitter "follow" is not an explicit statement saying "I enjoy listening to this band." Instead, it's saying, "I think this band, whose music I happen to enjoy, might have interesting things to say, so I'm listening."
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  • For my money, algorithms like the ones behind Pandora, Last.fm and the Echo Nest do a much better job of making music suggestions than this app does. Twitter Hype Machine. 
Pedro Gonçalves

Twitter reaches biggest ad deal yet - CNN.com - 0 views

  • "We think that the industry had been focused in the wrong area, which was making a decision between Twitter and TV," said Adam Bain, Twitter's president of global revenue. "That's not what we believe. Twitter is a bridge." The deal, structured as a partnership, comes as people increasingly visit social networking sites and use mobile devices while watching television. A recent Nielsen study confirmed a strong correlation between increases in Twitter volume and TV ratings.
  • This is the future. It's convergence."
  • While the spending marketers commit to Twitter remain a fraction of the $205bn they spend on television globally, budgets are shifting quickly. Twitter's global ad revenues are expected to almost double this year, reaching $582.8m in 2013 up from $288.3m in 2012, according to eMarketer
Pedro Gonçalves

What Twitter's Expanded Images Mean For Clicks, Retweets, And Favorites | Fast Company ... - 0 views

  • social media scientist Dan Zarrella found in research prior to this change that Tweets using pic.twitter.com links were 94% more likely to be Retweeted.
  • Dan also found that Tweets including Instagram links were 42% less likely to be Retweeted.
  • Our click-rate did grow, but not by very much. My theory on this is that with an inline image, there’s more content for the user to consume without leaving Twitter (which is probably what Twitter wants), so they’re not much more likely to click-through.
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  • Favorites increased quite a lot. Along with Retweets in the graph below, this shows a lot more engagement with the Tweets themselves. Clicks, on the other hand, show engagement with the original content. This could explain why clicks didn’t increase as much--if Twitter is hoping to increase engagement on average with Tweets within your stream, it appears it’s working from our early indications.
  • t can be easy to get carried away with something that shows so much promise like this, but don’t forget that your followers probably want to see some variety from your Tweets. As you can see from our analytics near the top of this post, we’re still seeing some great engagement on Tweets that include a link without an image. In fact--that screenshot shows that link-based Tweets without images can get even more click-throughs that those with images.
Pedro Gonçalves

Pew: Think Real Life Imitates Twitter? Think Again - ReadWrite - 0 views

  • Twitter is a very different beast than Facebook - one that only 13% of adults report having used at all, compared to an earlier Pew study showing that 67% of Americans who use the internet are Facebook users.
  • Naturally, for those among us who live and breathe tweets, Twitter seems like a realtime cross-section of everyone's thoughts about, well, everything. But as common sense and the Pew report make clear, Twitter is an imperfect zeitgeist at best.
Pedro Gonçalves

Twitter Now Rivals Facebook as Teens' Most Important Social Network - 0 views

  • 30% of teens name Twitter as their most important social network, close behind the 33% who tab Facebook
  • Google+ (down 1% point to 5%); Tumblr (up 1% point to 4%); and Pinterest (flat at 2% points)
  • The trends favor Twitter, though: compared to the last survey, conducted in the Fall of 2012, the proportion of teens naming Facebook as their most important has dropped 9% points, while those naming Twitter have grown by 3% points. Instagram is also gaining, up 5% points to 17% indicating it as their most important social network.
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  • 93% of teens say they’re using social networks, down a percentage point from the previous survey.
  • According to data from Experian Hitwise, Facebook’s leading share of US visits to social networking sites and forums has dropped from 63.2% in March 2012 to 58.5% in March 2013.
Pedro Gonçalves

New Deal Between Twitter And Starcom MediaVest Intended To "Shape The Future Of The Ind... - 0 views

  • social TV lab: “Our team and Bluefin Labs (which Twitter purchased earlier this year) will come together, put mutual skin in game, and create a social TV lab that we think will give our clients unprecedented real-time data on how consumers are watching, buying and the conversations that amplify brand messages."
  • “the idea that the digital marketplace is moving from ad exchange and targeting and re-targeting to, while still including those things, much more toward creating real-time content and experiences.”
  • SMV sees Twitter not as a media silo in itself but a platform that extends across paid, owned, and earned media. "If you think the future of marketing is convergence and amplification of big moments over time, as we do, then Twitter becomes one of the essential channels you have to evaluate in any marketing plan.”
Pedro Gonçalves

A scientific guide to posting tweets, Facebook posts, emails and blog posts at the best... - 0 views

  • In terms of specific days and times to post on Facebook, here are some of the stats I found: Engagement rates are 18% higher on Thursdays and Fridays. I love the way this was explained in Buddy Media’s study: as they put it, “the less people want to be at work, the more they are on Facebook!”
  • Another study found that engagement was 32% higher on weekends, so the end of the week is definitely a good rough guide to start experimenting with.
  • The best time of day to post on Facebook is debatable, with stats ranging from 1pm to get the most shares, to 3pm to get more clicks, to the broader suggestion of anytime between 9am and 7pm. It seems that this generally points to early afternoon being a solid time to post, and anytime after dinner and before work being a long shot.
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  • Twitter engagement for brands is 17% higher on weekends.
  • weekdays provide 14% more engagement than weekends, so this is definitely one you’ll want to test on your audience.
  • retweets have been shown to be highest around 5pm.
  • For click-throughs, the best times seem to be around noon and 6pm.
  • Twitter did an interesting study of these users and found that they are 181% more likely to be on Twitter during their commute.
  • They’re also 119% more likely to use Twitter during school or work hours.
  • 10pm–6am: This is the dead zone, when hardly any emails get opened. 6am–10am: Consumer-based marketing emails are best sent early in the morning. 10am-noon: Most people are working, and probably won’t open your email. Noon–2pm: News and magazine updates are popular during lunch breaks. 2–3pm: After lunch lots of people buckle down and ignore their inbox. 3–5pm: Property and financial-related offers are best sent in the early afternoon. 5–7pm: Holiday promotions & B2B promotions get opened mostly in the early evening. 7–10pm: Consumer promotions are popular again after dinner.
  •  23.63% of emails are opened within an hour of being received, this is something we definitely want to get right.
  • For more general emails, open rates, click-through rates and abuse reports were all found to be highest during early mornings and on weekends.
  • In a different study by MailChimp open rates were shown to be noticeably lower on weekends.
  • open rates increased after 12pm, and were highest between 2pm and 5pm.
  • A GetResponse study backed this up by showing that open rates drop off slightly, and click-through rates drop significantly on weekends. GetResponse found that Thursday is the best day for both open rates and click-throughs.
  • 70% of users say they read blogs in the morning More men read blogs at night than women Mondays are the highest traffic days for an average blog 11am is usually the highest traffic hour for an average blog Comments are usually highest on Saturdays and around 9am on most days Blogs that post more than once per day have a higher chance of inbound links and more unique views
Pedro Gonçalves

Why Twitter Should Never Abandon Its News River Format | Co.Design | business + design - 0 views

  • Twitter is a ticker tape of the stock market of human interests.
  • what ultimately sets Twitter apart from the likes of Pinterest and Facebook is its immediacy. While Facebook is ultimately focused on documenting the life of its users, and Pinterest is all about cataloging their interests, Twitter is about what is on your mind.
Pedro Gonçalves

STUDY: Instagram Catches Twitter For U.S. Users - AllFacebook - 0 views

  • About two-third of Instagram users in 2012 were female, but eMarketer projects that by 2016, the discrepancy between the two genders will drop to 55 percent female, 45 percent male.
  • Although Twitter and Instagram are quite different, their user counts and demographics are strikingly similar. eMarketer estimates that 43.2 million U.S. consumers used Twitter monthly last year — or 17.6 percent of the total Internet user population. Meanwhile, Instagram users represented 16.1 percent of internet users in 2013. On smartphones — where Instagram activity almost exclusively takes place — Twitter had just 30.8 million users in 2013, and this number will increase to 37.3 million in 2014, or 22.7 percent of U.S. smartphone users. Both figures fall slightly below those for total Instagram users — 34.6 million in 2013, increasing to 40.5 million in 2014, eMarketer estimates.
  • Overall, Twitter’s U.S. user base shows signs of maturing in its demographic composition, spreading the user population more evenly across age groups, while Instagram is still largely limited to a pool of millennial and Gen X users. Last year, nearly 70 percent of Instagram’s U.S. users were ages 18 to 44; this year, that figure will drop, but only to 67.5 percent. In 2014, Twitter’s user base from 18 to 44 will account for about 60 percent of its overall users.
Pedro Gonçalves

25 Of The Most Engaged Brands On Twitter - 0 views

  • “Most brands have fallen into the trap of using Twitter for push marketing: broadcasting messages and expecting to influence customers with little to no listening or community building,” says Nestivity founder and president Henry Min.
  • “This view of Twitter as a one-way communication tool severely limits quality interactions between brands and their customers. It is a short-sighted use of an inherently interactive communication channel,”
  • When it comes to follower counts, a high number doesn’t necessarily mean an engaged audience. While all of the 25 most engaged Twitter accounts had over a million followers, so did the bottom 70% of the same.
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  • As far as best practices, the group found that 76% of content that was shared had a photo attached, and 18% had a video as part of the message. As a whole, tweets sent between 2 and 5pm PST generated the most response.
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