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Pedro Gonçalves

7 Marketing Lessons from Eye-Tracking Studies #CRO - 0 views

  • Authorship photos might cause people to assume that the page is an article or a blog post rather than a product page.
  • most pages can be optimized by including images that serve as visual cues for where visitors should look next.
  • Relying on the screen above “the fold” to do all of the heavy lifting is one of the biggest usability mistakes you can make. The idea that it is the only place web users will browse is a complete myth.
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  • This coincides with additional research that shows people tend to view the left side of the screen overall far more than the right.
  • According to this study from the Nielsen Group, all across articles, e-commerce sites, and search engine results, people almost always browse in an F-shaped pattern that heavily favors the left side of the screen.
  • Multiple tests (including this one and this other one) have shown that users have no problem scrolling down below the fold. Surprisingly, they will browse even further down if the length of the page is longer.
  • Users are extremely fast at both processing their inboxes and reading newsletters. The average time allocated to a newsletter after opening it was only 51 seconds. This means that you need to get to the point in your emails in under a minute.
  • This coincides with a study from MarketingSherpa that shows people prefer short, clear, and un-creative headlines for their emails. (Creative headlines can seem mysterious, and mystery in an inbox may equal spam.)
  • Once you’ve earned the right to appear in a prospect’s inbox, be sure to keep that privilege by crafting emails that are clear and get to the point quickly. You don’t have as much time to broadcast your message as you would in an online article.
Pedro Gonçalves

F-Shaped Pattern For Reading Web Content - 0 views

  • This dominant reading pattern looks somewhat like an F and has the following three components: Users first read in a horizontal movement, usually across the upper part of the content area. This initial element forms the F's top bar. Next, users move down the page a bit and then read across in a second horizontal movement that typically covers a shorter area than the previous movement. This additional element forms the F's lower bar. Finally, users scan the content's left side in a vertical movement. Sometimes this is a fairly slow and systematic scan that appears as a solid stripe on an eyetracking heatmap. Other times users move faster, creating a spottier heatmap. This last element forms the F's stem.
  • The F viewing pattern is a rough, general shape rather than a uniform, pixel-perfect behavior.
  • Users won't read your text thoroughly in a word-by-word manner. Exhaustive reading is rare, especially when prospective customers are conducting their initial research to compile a shortlist of vendors. Yes, some people will read more, but most won't. The first two paragraphs must state the most important information. There's some hope that users will actually read this material, though they'll probably read more of the first paragraph than the second. Start subheads, paragraphs, and bullet points with information-carrying words that users will notice when scanning down the left side of your content in the final stem of their F-behavior. They'll read the third word on a line much less often than the first two words.
Pedro Gonçalves

How People Read on the Web: The Eyetracking Evidence | Nielsen Norman Group Report - 0 views

  • Gaze patterns users commonly exhibit and accommodating these behaviors F-pattern Layer Cake Pattern Bypassing Pattern Spotted Pattern Commitment Pattern Scanning vs. reading, why people do it, and how to drive user behavior with your design
  • Kick effect: People look at the last result on a SERP before leaving the page. (The tenth organic result, on a page of 10 results, is the lowest result looked at in 12% of cases versus 7% combined for the seventh, eighth, and ninth results. In 59% of cases people looked no farther than the third organic result.)
  • Other patterns such as skipping, backtracking, love at first sight, zigzag, re-acclimating, and bypassing
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  • People look at lists with bullets more often than lists without bullets (70% vs. 55%, respectively).
Pedro Gonçalves

How Users Read on the Web - 0 views

  • 79 percent of our test users always scanned any new page they came across; only 16 percent read word-by-word. (Update: a newer study found that users read email newsletters even more abruptly than they read websites.)
  • Web pages have to employ scannable text, using highlighted keywords (hypertext links serve as one form of highlighting; typeface variations and color are others) meaningful sub-headings (not "clever" ones) bulleted lists one idea per paragraph (users will skip over any additional ideas if they are not caught by the first few words in the paragraph) the inverted pyramid style, starting with the conclusion half the word count (or less) than conventional writing
Pedro Gonçalves

Content & SEO Alignment: 3 Steps To Create The Perfect Win-Win - 0 views

  • brands invest $44 billion in content every year.
  • The modern-day marketer balances left- and right-brain thinking. They use SEO and technology as an enabler and distributor, using content marketing creativity to build holistic content and SEO programs that result in measurable business outcomes.
  • SEO and content strategies need to be aligned for optimal marketing performance, yet the costs and time associated with training and development can negatively impact productivity, scale and revenue. This catch 22 makes it difficult to achieve such levels of collaboration, and divergence remains.
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  • According to the yet-to-be-released BrightEdge 2014 Search Marketers survey across a customer base of 8500 brands, over 83% of marketers are placing a greater strategic importance on content performance by optimizing for organic search.
Pedro Gonçalves

A Scientific Guide to Writing Great Headlines on Twitter, Facebook, and Your Blog - The... - 0 views

  • “Posting pictures to Facebook only works well, if the pictures are self-explanatory.”
  • Pictures outperform everything. Our friends at KISSmetrics put it the best way, showing that this counts for likes, clicks, shares and comments alike:
  • if you have created a Twitter following that you can use to validate your blogpost headlines and ideas, I think this is one of the most powerful ways to make sure none of your precious time goes to waste. You can of course use that same technique for Facebook too, in case Twitter is not your forte.
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  • Make lists : “8 reasons to…”, “15 tips to…” – Indicating a number of items on your post makes it sound more diverse, practical and easier to read. We found these to work exceptionally well. Use digits rather than words – “10 ways to…” works better than “Ten ways to…”. This is often a common blogging mistake, that can easily be avoided. Place the number at the head of the sentence. “5 ways social networks are changing the world” will work better than “How social networks change the world in 5 ways”.
Pedro Gonçalves

No One Uses The Mobile Web Anymore - 0 views

  • A new chart from Flurry, a mobile analytics company, shows that over 86% of the time spent in iOS and Android apps is taking place inside applications. That’s up 6% from just last year.
Pedro Gonçalves

What's the most readable font for the screen? - The Next Web - 0 views

  • In print design, we’re told that serif fonts are considered the most readable. The serifs purportedly serve as aids to the eye, moving you from one letter to the next in a smoother fashion.
  • The bottom line is that the fewer details a font needs to convey a character clearly, the more readable it will appear on a broader range of screens.
  • the current consensus–at least as close as anyone can get to one–is that sans-serif fonts are still superior for screen body text, and serif fonts are best used for headings. For many users with newer displays, though, the difference is negligible.
Pedro Gonçalves

The Ideal Length for All Online Content - 0 views

  • 100 characters is the engagement sweet spot for a tweet. 
  • a spike in retweets among those in the 71-100 character range—so-called “medium” length tweets. These medium tweets have enough characters for the original poster to say something of value and for the person retweeting to add commentary as well.
  • the ultra-short 40-character posts received 86 percent higher engagement than others.
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  • In the last update, Google changed the layout of posts so that you only see three lines of the original post before you see “Read more” link. In other words, your first sentence has to be a gripping teaser to get people to click “Read More.”
  • The ideal length of a Google+ headline is less than 60 characters To maximize the readability and appearance of your posts on Google+, you may want to keep your text on one line.
  • Many different studies over the years have confirmed that shorter posts are better on Facebook.
  • Writing for KISSmetrics, headline expert Bnonn cites usability research revealing we don’t only scan body copy, we also scan headlines. As such, we tend to absorb only the first three words and the last three words of a headline. If you want to maximize the chance that your entire headline gets read, keep your headline to six words.
  • some of the highest-converting headlines on the web are as long as 30 words. As a rule, if it won’t fit in a tweet it’s too long. But let me suggest that rather than worrying about length you should worry about making every word count. Especially the first and last 3.
  • The ideal length of a blog post is 7 minutes, 1,600 words
  • to ensure maximum comprehension and the appearance of simplicity, the perfect line length ranges between 40 and 55 characters per line, or in other words, a content column that varies between 250-350 pixels wide (it depends on font size and choice).
  • Consider that shorter lines appear as less work for the reader; they make it easier to focus and to jump quickly from one line to the next. Opening paragraphs with larger fonts—and therefore fewer characters per line—are like a a running start to reading a piece of content. This style gets readers  hooked with an easy-to-read opening paragraph, then you can adjust the line width from there.
  • In September 2012, MailChimp published the following headline on its blog: Subject Line Length Means Absolutely Nothing. This was quite the authoritative statement, but MailChimp had the data to back it up.
  • Beyond the perfect length, you can also adhere to best practices. In general, a 50-character maximum is recommended, although MailChimp does point out that there can be exceptions: The general rule of thumb in email marketing is to keep your subject line to 50 characters or less. Our analysis found this to generally be the rule. The exception was for highly targeted audiences, where the reader apparently appreciated the additional information in the subject line.
  • The ideal length of a title tag is 55 characters Title tags are the bits of text that define your page on a search results page. Brick-and-mortar stores have business names; your web page has a title tag. Recent changes to the design of Google’s results pages mean that the maximum length for titles is around 60 characters. If your title exceeds 60 characters, it will get truncated with an ellipse.
  • Finding a hard-and-fast rule for the maximum recommendation of a title tag isn’t as easy as you’d think. Quick typography lesson: Google uses Arial for the titles on its results pages, Arial is a proportionally-spaced font, meaning that different letters take up different width. A lowercase “i” is going to be narrower than a lowercase “w.” Therefore, the actual letters in your title will change the maximum allowable characters that can fit on one line.
Pedro Gonçalves

Typographic Design Patterns and Best Practices | Smashing Magazine - 0 views

  • Only 34% of websites use a serif typeface for body copy.
  • Two thirds of the websites we surveyed used sans-serif fonts for body copy.
  • the most popular font sizes ranged from 18 to 29 pixels, with 18 to 20 pixels and 24 to 26 pixels being the most popular choices.
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  • From our sample size, we saw a clear tendency towards sizes between 12 and 14 pixels. The most popular font size (38%) is 13 pixels, with 14 pixels slightly more popular than 12 pixels. Overall, the average font size for body copy is 13 pixels.
  • Heading font size ÷ Body copy font size = 1.96
  • The overall value, then, is 1.96. This means that when you have chosen a font size for your body copy, you may want to multiply it by 2 to get your heading font size.
  • line height (pixels) ÷ body copy font size (pixels) = 1.48Note that 1.5 is a value that is commonly recommended in classic typographic books, so our study backs up this rule of thumb. Very few websites use anything less than that. The number of websites that go above 1.48 decreases as you get further from this value.
  • line length (pixels) ÷ line height (pixels) = 27.8The average line length is 538.64 pixels (excluding margins and paddings)
  • space between paragraphs (pixels) ÷ line height (pixels) = 0.754
  • According to a classic rule of Web typography, 55 to 75 is an optimal number of characters per line.
Pedro Gonçalves

The Line Length Misconception | Viget - 0 views

  • Anything from 45 to 75 characters is widely-regarded as a satisfactory length of line for a single-column page set in a serifed text face in a text size. The 66-character line (counting both letters and spaces) is widely regarded as ideal.
Pedro Gonçalves

Readability: the Optimal Line Length - Articles - Baymard Institute - 0 views

  • The optimal line length for your body text is considered to be 50-60 characters per line, including spaces (“Typographie”, E. Ruder). Other sources suggest that up to 75 characters is acceptable.
  • In order to avoid the drawbacks of too long and too short lines, but still energize your readers and keep them engaged, we suggest keeping it within the range of 50-75 characters per line.
  • The optimal line length for your body text is considered to be 50-60 characters per line, including spaces (“Typographie”, E. Ruder). Other sources suggest that up to 75 characters is acceptable.
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  • the subconscious mind is energized when jumping to the next line (as long as it doesn’t happen too frequently, see above bullet point). At the beginning of every new line the reader is focused, but this focus gradually wears off over the duration of the line (“Typographie”, E. Ruder).
Pedro Gonçalves

STUDY: YouTube Pummels Facebook In Post-Click Engagement - AllFacebook - 0 views

  • a recent study by Shareaholic found that post-click engagement with Facebook posts trailed far behind the results delivered by YouTube, and also lagged behind Google Plus, LinkedIn, and Twitter. Shareaholic examined six months’ worth of data from more than 200,000 websites reaching more than 250 million unique monthly visitors
  • YouTube drives the most engaged traffic. These referrals have the lowest average bounce rate (43.19 percent), the highest pages per visit (2.99), and the longest visit duration (227.82 seconds).
  • video watchers are especially receptive to links within video descriptions that complement the audio and visual content they just consumed.
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  • A referral from Twitter is as good as a referral from Facebook — at least, in terms of bounce rate, pages per visit, and time on site
  • Although Google Plus and LinkedIn drive the fewest social referrals, they bring in some of the best visitors: Google Plus users, on average, find themselves spending north of three minutes diving into things shared by connections in their circles. They also visit 2.45 pages during each visit, and bounce only 50.63 percent of the time. LinkedIn users generally spend 2 minutes and 13 seconds on each link they click, viewing 2.23 pages with each visit and bouncing 51.28 percent of the time. Although many sites see minimal traffic from both Google Plus and LinkedIn, now may be the time to invest in building communities within those networks if engagement really matters to your business.
  • Pinterest isn’t exactly the social media golden child we all play it up to be: Coming in sixth, pinners bounce as often as Facebook users and tweeps do, but view fewer pages per visit (1.71), and they spend considerably less time on site (64.67 seconds) than almost all of its counterparts, with the exception of StumbleUpon.
  • StumbleUpon drives the least engaged referrals: Post-click, users view a meager 1.5 pages per visit and spend 54.09 seconds on site. It would appear that StumbleUpon’s click-heavy — to “stumble,” “like,” or “dislike” — focus makes users trigger-happy to a fault. Users stumble onto the next thing rather than immersing themselves in the webpage StumbleUpon recommends.
Pedro Gonçalves

Facebook Algorithm Tweaks Hurt Viral Sites' Organic Reach More Than Other Publishers | ... - 0 views

  • Facebook's Newsfeed algorithm, formerly called EdgeRank
  • It's becoming apparent that there's a still a misconception in some circles around the idea that Facebook is an agnostic platform—akin to a public plaza—that doesn't systematically curate the user experience. Indeed, it's become safe to say that the Menlo Park, Calif.-based digital giant is tweaking its algorithm to highlight content in a fashion that's not unlike a newspaper or magazine's online presence.
  • just as Google has reworked its search algorithm over the years to the chagrin of SEO marketers, Facebook's maneuvers are now making publishers rethink their Newsfeed strategies. Whether more ad spend is the result of this thought process remains to be seen.
Pedro Gonçalves

STUDY: Facebook's Role In Pew Research Center's 'State Of The News Media 2014' - AllFac... - 0 views

  • 50 percent of social network users share or repost news stories, images, or videos, while 46 percent discuss news or current events on their networks, and 11 percent have submitted their own content to news websites or blogs. Pew reiterated its findings from a report earlier this month that Internet users who arrive at the 26 news websites it analyzed by directly typing in those sites’ URLs or via bookmarks spend far more time on those sites, view more pages, and return more times per month that Internet users who arrive via Facebook.
  • 78 percent of Facebook users see news while they are on the social network for other reasons. Only 34 percent of Facebook news consumers like news organizations or individual journalists, which Pew interprets to mean that most of the news they see on the social network is shared by their friends. Facebook news consumers reported seeing entertainment news the most, followed by “people and events in my community,” sports, national government/politics, crime, health/medicine, and local government/politics. News consumers on LinkedIn were high earners and college-educated, while those from Twitter were younger than those from Facebook, Google Plus, and LinkedIn.
  • One-half of Facebook users get news there even though they did not go there looking for it. And the Facebook users who get news at the highest rates are 18- to-29-year-olds.
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