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Pedro Gonçalves

Facebook UK loses 600,000 users in December | Technology | guardian.co.uk - 0 views

  • The number of Facebook's UK users dropped by 600,000 in December, according to data by social media monitoring firm SocialBakers.
  • Though representing a typical seasonal dip in use over the Christmas period, the UK was the only one of Facebook's 10 busiest territories that saw a seasonal fall, with user numbers dropping 1.86%.
Pedro Gonçalves

Facebook profits rise despite drop in US users | Technology | guardian.co.uk - 0 views

  • Facebook has lost 10 million users in the US and seen no growth in monthly visitors in the UK over the past year
  • Research shows that the number of unique visitors to the Facebook website from computers, smartphones and tablets has fallen from 153m in March 2012 to 142m in March this year, having peaked at 158m last August.
  • 1.11 billion monthly active users around the world, up 23% from a year ago. Mobile monthly active users were 751 million, up 54%. But much of the growth is coming from poorer nations, where advertising revenues are lower
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  • In the UK, users peaked at 28 million in October before declining to 26 million in March according to Nielsen data on home and work users. As of March, the Facebook website had no more UK users than it did a year ago, suggesting that its expansion has plateaued.
  • The firm counts the number of individual browsers on the Facebook website using any type of device, but it cannot count the numbers of people using the Facebook app. Nielsen said an app user would have to access the full website only once a month to register in its numbers.
  • On Sunday, the Guardian reported that Socialbakers, which produces Facebook traffic estimates for advertisers, had recorded falls in monthly visits in the US and Europe
  • the company has said that in developed markets, the number of users accessing from personal computers is falling, while traffic from mobile devices is surging. By Christmas, more than half its visitors – 680 million a month – were using mobile devices. Nearly a quarter of Facebook advertising revenue is generated by the small screen.
  • Founder Mark Zuckerberg told investors last year: "Someone who uses only our desktop product has only a 40% likelihood of using Facebook on a given day. But someone who uses mobile has a 70% likelihood of using Facebook on a given day.
  • Facebook made $219m in the first three months of the year, compared to $205m in the year-ago period.
  • Mobile ads accounted for 30% of total advertising revenues in the first quarter, up from 23% in the fourth quarter of 2012.
Pedro Gonçalves

Digital Set to Surpass TV in Time Spent with Media in the UK - eMarketer - 0 views

  • This year, for the first time ever, the amount of time UK consumers spend with digital media (desktops, laptops, tablets and mobile phones) will surpass the amount of time spent viewing television
  • This year, for the first time ever, the amount of time UK consumers spend with digital media (desktops, laptops, tablets and mobile phones) will surpass the amount of time spent viewing television
  • This year, for the first time ever, the amount of time UK consumers spend with digital media (desktops, laptops, tablets and mobile phones) will surpass the amount of time spent viewing television,
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  • The growth of mobile is key to this shift, as it continues to drive both digital and overall growth of time spent with all media. In contrast, time spent on desktops and laptops is plateauing.
  • Time spent with mobile (that is, via smartphone, tablet or feature phone) has come to represent more than half of TV’s share of total media time, as well as nearly half of digital media time as a whole. The bulk of mobile time is spent on smartphones, at almost 1 hour per day, but tablets are not far behind.
  • The average UK adult will spend more than 8.5 hours each day consuming media in 2014. Of that total, 3 hours and 41 minutes will be spent online, on nonvoice mobile activities or with other digital media, eMarketer estimates, compared with 3 hours and 15 minutes watching television. The total reflects simultaneous media consumption—for example, if someone uses a mobile device for 1 hour while watching television, it counts as 1 hour for each activity.
  • time spent online (that is, via desktop or laptop computer) is barely growing at all. Online time will reach 1 hour and 52 minutes this year, a mere 4 minutes more than 2013. In fact, in a broad sense, media consumption time is flat with one exception: mobile.
  • This year, for the first time ever, the amount of time UK consumers spend with digital media (desktops, laptops, tablets and mobile phones) will surpass the amount of time spent viewing television
  • Tablet time will total a bit less than smartphones, at 44 minutes per day.
  • This year, tablet penetration is expected to reach 38.2% of the total population, well short of smartphone penetration.
  • eMarketer’s “time spent” estimates reflect blurring lines of media consumption. As in other markets, UK consumers are accessing traditional content on nontraditional channels—for example, television programming viewed on a tablet. In many instances, this may “count” as time spent on a digital device, but it reflects the fact that consumption of television content actually is rising thanks to a variety of nontraditional options that users have for watching TV and TV-like content.
Pedro Gonçalves

UK Seniors Choose Facebook - eMarketer - 0 views

  • Of the social networks used by UK seniors, Facebook is the clear winner. A Kantar and TNS Omnibus survey conducted in July 2013 showed 18% of UK consumers ages 65 and older used Facebook. However, usage was considerably lower among this cohort for Google+ (6%), LinkedIn (4%), Twitter (3%) and even more scant for other networks. In reality, the vast majority of seniors (74%) said they used “none of these,” a negative response rate considerably higher than for any other age group studied.
  • seniors’ Facebook penetration is expected to decrease between 2014 and 2017, suggesting that some will choose to no longer use the platform.
  • When it comes to Facebook penetration among UK seniors who are social media users, the index will be much higher, at 96.4, in 2014, and will then dip slightly to 95.2 by 2017.
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  • Twitter use among UK seniors is a relatively rare activity
  • The relative complexity of setting up a Twitter account, added to the fact that few of their peers use the service, can be a turn-off for seniors when compared with Facebook’s relative simplicity and popularity.
Pedro Gonçalves

AP Twitter hack causes panic on Wall Street and sends Dow plunging | Business | guardia... - 0 views

  • a false tweet from a trusted news organization sent the US stock market into freefall.The 143-point fall in the Dow Jones industrial average came after hackers sent a message from the Twitter feed of the Associated Press, saying the White House had been hit by two explosions and that Barack Obama was injured.
  • The market recovered within a few minutes of the misunderstanding, but the incident left traders catching their breath and speculating once more about their vulnerability to breaking news in the age of social media.
  • There were also concerns over what many suggested was the lurking menace of trading algorithms that scan the news and trade quickly, causing "flash crashes".
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  • Others attacked the allegedly pernicious influence of high-frequency trading algorithms that comb news and execute trades in nanoseconds.
  • algorithms that engage in high-frequency trading, or HFT: "It's not the fact that @AP was just hacked," he tweeted. "It's the fact that we have HFT algos reading headlines reacting to them."
Pedro Gonçalves

Multiscreening Distracts TV Viewing in the UK - eMarketer - 0 views

  • UK TV viewers are not as focused as they once were on the gogglebox, according to new research from BT (British Telecom), which suggested almost eight in 10 (78%) now perform other activities while watching the tube.
  • Forty-seven percent of respondents checked email, 37% shopped and 36% used social media. Multiscreening is very much a common activity in the UK now, and those with a smart device or laptop are more likely to veer toward a second screen during ad breaks.
  • While the proliferation of smartphones and tablets has undoubtedly spurred viewers to multitask during TV time, July 2013 polling by Deloitte found that the preferred device to use while watching TV was neither the smartphone nor the tablet, but the laptop.
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  • Of UK internet users with a laptop, 91% multiscreened with such a device at least weekly while watching TV. For those with tablets, this dropped to 89%, and smartphone users came in at 83%. Perhaps the fascination with smart mobile devices ignores the fact that laptops fulfill users’ needs to use social media and the other activities pinpointed by BT at least as well—and some might say better than—tablets or smartphones.
Pedro Gonçalves

Facebook launches Graph Search to aid users and take on Google | Technology | guardian.... - 0 views

  • an example a search for a spicy meal in San Francisco. A search for "restaurants liked by my friends from India" revealed a long list. Narrowing that to "Indian restaurants liked by my friends from India" yielded another list. Then he searched for restaurants in San Francisco liked by Culinary Institute of America graduates.
  • In cases where Graph Search comes up blank – which is likely to be a frequent occurrence in its infancy – the service defaults to the web search engine Bing, which is run by Google's rival Microsoft.
  • "I want to invite friends over for Game of Thrones," he said, "but who among my friends likes Games of Thrones? Graph Search tells me."
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  • Graph Search also enables the user to search, for instance, for "photos of my friends taken in national parks" or "photos of my friends taken before 1990".
  • Tom Stocky, another Google import, showed what appeared to be a market researchers' dream tool: the new feature allows users to ask, for instance, what TV shows are most liked by doctors (Grey's Anatomy, House, The Doctors), or software engineers (Big Bang Theory).
  • A search for music liked by those who like Mitt Romney revealed Johnny Cash. Obama-likers liked Michael Jackson.
  • Brian Blau, who tracks social media for the tech research firm Gartner, said the service offered a brand new way for users to experience Facebook. Confined to Facebook's eco-system, the service was not an immediate threat to Google but would gradually increase in importance, he said. "In the future, you know Facebook will figure out how to monetize this. It's going to change the way people think about search."
Pedro Gonçalves

Majority of UK Digital Retailers Now Tweet Back - eMarketer - 0 views

  • UK digital retailers appear to be embracing customer engagement on Twitter, with the majority now responding to questions via the social network, according to recent research.
Pedro Gonçalves

UK Marketing Emails Fail to Make Mark on Mobile - eMarketer - 0 views

  • Despite an increasing proportion of time spent on mobile devices, email seems to be wedded to desktops in the UK. According to December 2013 research from Pure360, 72% of emails were opened on a desktop, a further 20% on a smartphone and 8% on a tablet. And for the clickthrough rate of marketing emails, the performance of mobile was also lower than on the desktop, which had a 27% CTR. Rates were 7% on smartphones and 3% on tablets.
  • research from comScore shows that checking email is the third most popular activity on a mobile phone, beaten only by camera and SMS.
  • In Europe’s three biggest markets—France, Germany and the UK—email is the preferred channel to receive marketing messages
    • Pedro Gonçalves
       
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Pedro Gonçalves

Customers remember experiences, not content | Media Network | Guardian Professional - 0 views

  • Justin Pearse recently wrote a nice article on the state of digital content. He argues that content needs to be thoughtful, meaningful and well executed for it to be effective – it should be less about the brand, and more about the audience.
  • While his argument is absolutely correct, it pivots on the idea that engagement often begins and ends with a piece of content. The reality is that the failure of content marketing is in the belief that content exists in a vacuum.If you create a piece of content and don't support it, you're probably going to be disappointed. In other words, if we define experience as the beginning-to-end engagement with a brand, then content is simply part of the spectrum.
  • Digital content needs to be supported by great user experience (UX), solid digital strategy, attentive channel management and smart technology. To reiterate – it must be part of a system.
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  • Under this model, content strategists realise digital strategies and UX requirements as the things our users read, watch and play with. In other words, we are really the architects of experiences.
  • Most agencies look at content strategists as the guys who audit content, test its effectiveness and generally specialise in its strategic and editorial underpinnings.This needs to change.
  • Content works best when you define it as anything that occupies your brand's space. Content strategy therefore works best when it's the conduit between user experience, strategy, creative and technology.
  • I recently worked with a bank that wanted branded content to help bolster waning sales of a low-rate credit card. But when we looked closely at the entire experience, we realised that content would do little for card sales. The application process was complex, dated and unfriendly.My recommendation as a content strategist was "fix your website then look at content". We built out a strategy, but it focused more on constructing an ecosystem for content than content itself. Put differently, it laid out scaffolding for good, hard-working content.
  • users remember fun, exciting or informative experiences that go well beyond any single piece of content.
Pedro Gonçalves

Drone attacks in Pakistan are counterproductive, says report | World news | The Guardian - 0 views

  • "The dominant narrative about the use of drones in Pakistan is of a surgically precise and effective tool that makes the US safer by enabling 'targeted killings' of terrorists, with minimal downsides or collateral impacts. This narrative is false," the report, entitled Living Under Drones, states.
  • The "best available information", they say, is that between 2,562 and 3,325 people have been killed in Pakistan between June 2004 and mid-September this year – of whom between 474 and 881 were civilians, including 176 children. The figures have been assembled by the Bureau of Investigative Journalism, which estimated that a further 1,300 individuals were injured in drone strikes over that period.
  • US drones hover 24 hours a day over communities in north-west Pakistan, striking homes, vehicles, and public spaces without warning," the American law schools report says
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  • The study goes on to say: "Publicly available evidence that the strikes have made the US safer overall is ambiguous at best … The number of 'high-level' militants killed as a percentage of total casualties is extremely low – estimated at just 2% [of deaths]. Evidence suggests that US strikes have facilitated recruitment to violent non-state armed groups, and motivated further violent attacks … One major study shows that 74% of Pakistanis now consider the US an enemy."
  • "These fears have affected behaviour. The US practice of striking one area multiple times, and evidence that it has killed rescuers, makes both community members and humanitarian workers afraid or unwilling to assist injured victims."
  • "Their presence terrorises men, women, and children, giving rise to anxiety and psychological trauma among civilian communities. Those living under drones have to face the constant worry that a deadly strike may be fired at any moment, and the knowledge that they are powerless to protect themselves.
  • The report highlights the switch from the former president George W Bush's practice of targeting high-profile al-Qaida personalities to the reliance, under Obama's administration, of analysing patterns of life on the ground to select targets."According to US authorities, these strikes target 'groups of men who bear certain signatures, or defining characteristics associated with terrorist activity, but whose identities aren't known'," the report says. "Just what those 'defining characteristics' are has never been made public." People in North Waziristan are now afraid to attend funerals or other gatherings, it suggests.
  • Fears that US agents pay informers to attach electronic tags to the homes of suspected militants in Pakistan haunt the tribal districts, according to the study. "[In] Waziristan … residents are gripped by rumours that paid CIA informants have been planting tiny silicon-chip homing devices that draw the drones.
  • "An entire region is being terrorised by the constant threat of death from the skies. Their way of life is collapsing: kids are too terrified to go to school, adults are afraid to attend weddings, funerals, business meetings, or anything that involves gathering in groups."George Bush wanted to create a global 'war on terror' without borders, but it has taken Obama's drone war to achieve his dream."
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