Skip to main content

Home/ @Publish/ Group items tagged Real-Time Marketing

Rss Feed Group items tagged

Pedro Gonçalves

6 Smart and Effective Email Marketing Tactics - 0 views

  • There’s no denying that email is showing signs of decline — the number of visitors to web-based email sites fell 6% in 2010 compared to the previous year, and email engagement declined at an even greater rate, according to a report from digital analysis company comScore.
  • In response to these changes, brands are quickly adapting by combining email, social media and even mobile marketing tactics.
  • successful brands are doing just that — cross-pollinating email marketing strategies via email clients, social platforms and mobile devices. Ultimately, brands still find email effective because it’s inexpensive and universally accepted by people all over the world.
  • ...6 more annotations...
  • The key to creating hyper-timely emails is planning and being nimble, says Christopher Stemborowski, associate communication strategist for marketing agency Oxford Communications. “Seeming timely can be the result of preparing multiple emails or just one email and waiting for the right time to send it.”
  • Build multiple versions ahead of key events: In the same way that shirts are made ahead of the Super Bowl declaring each team the champion, you can design two versions of an email to respond quickly to the outcome of major events.Plan an email for an event that has an unspecified date: Snowstorms will happen each winter. Will you have an email ready to go out the moment it happens? With a little planning, you can.Track trending online memes: In 2011, we have seen a #winning Charlie Sheen and a really excited Rebecca Black ready to have fun, fun, fun. Smart brands can tap into these memes in email blasts. You can keep track of these popular memes by viewing the trending topics section on Twitter.
  • Blasting irrelevant content to your email subscribers is one of the biggest email marketing mistakes you can commit.“For example, if a salon sends an email to men that highlights services solely for women, it shouldn’t be a shock when the men unsubscribe,” Stemborowski says. “To avoid this, the salon needs to know who in its database are males and who are females and then avoid sending irrelevant messages.”
  • “Self-selection means subscribers willingly receive emails that are in the categories they asked to get,” Stemborowski said, adding that it’s vital to keep the screening short so users don’t abandon the process.
  • More than ever, people are reading emails on their mobile devices. Mobile email usage increased 36% in 2010, according to comScore.
  • The first line of your email should never read, “If you are having trouble reading this email click here,” he adds. “Remember, the first line of the email is what shows up as the preview on smartphones. For this reason, the first line is premium real estate and, with this in mind, you should put your most important message first for a well-crafted call to action.”
Pedro Gonçalves

Mobile Apps Are the New Network TV, Without the Ad Dollars - 0 views

  • audience for mobile apps has hit 58 million in primetime — 8 p.m.
  • The IAB estimates that the U.S. mobile ad market brought in $3.4 billion in 2012. The IAB didn't break out revenues for apps vs. the mobile web, but Flurry has estimated that 80% of mobile activity occurs on apps
  • Kantar Media calculated that TV advertising accounted for $74 billion in ad revenues in 2012. Even if apps generated 100% of mobile ad revenues, the market would still be just 4.5% that of TV.
  • ...5 more annotations...
  • there are now more monthly users of mobile apps than there are for desktop computers and laptops. Yet the the desktop ad market is still 10 times the size of the mobile ad market in revenues
  • To execute a mobile ad buy, you have to choose between various networks and exchanges and real-time bidding platforms. The ads themselves are also different since they're often designed to prompt users to take action relatively quickly, which mean fewer branding ads and more direct-response executions. To ensure that the ads are effective, it helps to tailor to them to individual users' demographics and geographic location. To make things even more complicated, while on desktop, there are basically two operating systems, in mobile there are at least 10, Becker says and "hundreds of browsers and screen sizes."
  • eMarketer predicts that TV will continue to grow — and outpace digital advertising — through 2017.
  • TV ratings are down — Morgan Stanley analyst Benjamin Swinburne recently found that they fell 50% over the past decade — TV is still the last place where you can find 5 million or more people tuned in at the same time to an ad. You may be able to get in front of 5 million people on Facebook, but if you use a display ad, only about one in 1,000 people will click on it.
  • bigger advertisers are jumping into mobile — Mondelez (nee Kraft) pledged last year to put 10% of its ad budget into the segment
Pedro Gonçalves

Embracing Analog: A Look at the Nostalgia Countertrend in the Digital Era | Technology ... - 0 views

  • U.S. vinyl sales grew for the fifth consecutive year in 2012, with a 19 percent year-over-year increase.
  • As digital becomes more pervasive, it seems that we are increasingly fetishizing the physical and tactile. We’re embracing things like old-time typewriters, wristwatches, physical books and face-to-face time with friends and loved ones—things being rendered obsolete in the digital era. As we spend ever more time in the digital world, we increasingly value the time we don't spend in front of a screen—the time we spend with real people and real things.
  • more than two-thirds of American adults sometimes feel nostalgic for things from the past, like vinyl records and photo albums, and more than six in 10 have a greater appreciation for things that aren’t used as much as they used to be, like record players and film cameras. This appreciation is felt more by the younger generations, with 67 percent of millennials and 65 percent of Gen Xers in agreement, compared with 56 percent of baby boomers.
  • ...6 more annotations...
  • objects that hearken back to different times strike an especially strong chord today, particularly among digital natives. "Embracing Analog" is a digital-era countertrend—a response to the evaporation of so many physical things into intangible formats. For consumers, these responses coexist with their embrace of tech-centric lifestyles; indeed, the stronger that embrace, the stronger the urge to experience the polar opposite.
  • Perhaps that explains why the millennial generation is picking up the practice of handwriting notes to send through the mail. Or today’s paper renaissance: The global stationery and card market is expected to reach $111.8 billion by 2016, a 25 percent increase since 2011
  • The further from email the better, with letterpress-printed cards and embossed papers especially popular.
  • These things represent a counterpoint to our always-on, real-time world of bits and bytes. They appeal to our urge to de-tech, as they follow a different, manual pace.
  • They also appeal to our search for “authenticity.” Increasingly, it’s the “imperfect” that feels especially authentic—a counter to the standardized, mass-produced or otherwise polished offerings that prevail today and the smooth, shiny surfaces of our digital devices. Imperfections on physical objects, such as scratches or scuffs, give them personality, according to 59 percent of our survey respondents, with millennials (67 percent) and Gen Xers (60 percent) leading the way.
  • In this age of authenticity, face-to-face will trump face-to-screen interactions. In a separate survey that JWT conducted a few years back, we found that 63 percent of American adults wish they could spend more time communicating with friends and family in person rather than through technology; again, the digital-centric millennials (70 percent) were more apt to say this than Gen Xers (61 percent) or Boomers (57 percent).
Pedro Gonçalves

New Deal Between Twitter And Starcom MediaVest Intended To "Shape The Future Of The Ind... - 0 views

  • social TV lab: “Our team and Bluefin Labs (which Twitter purchased earlier this year) will come together, put mutual skin in game, and create a social TV lab that we think will give our clients unprecedented real-time data on how consumers are watching, buying and the conversations that amplify brand messages."
  • “the idea that the digital marketplace is moving from ad exchange and targeting and re-targeting to, while still including those things, much more toward creating real-time content and experiences.”
  • SMV sees Twitter not as a media silo in itself but a platform that extends across paid, owned, and earned media. "If you think the future of marketing is convergence and amplification of big moments over time, as we do, then Twitter becomes one of the essential channels you have to evaluate in any marketing plan.”
Pedro Gonçalves

Use Big Data to Predict Your Customers' Behaviors - Jeffrey F. Rayport - Harvard Busine... - 0 views

  • The beauty of such Big Data applications is that they can process Web-based text, digital images, and online video. They can also glean intelligence from the exploding social media sphere, whether it consists of blogs, chat forums, Twitter trends, or Facebook commentary. Traditional market research generally involves unnatural acts, such as surveys, mall-intercept interviews, and focus groups. Big Data examines what people say about what they have done or will do. That's in addition to tracking what people are actually doing about everything from crime to weather to shopping to brands. It is only Big Data's capacity for dealing with vast quantities of real-time unstructured data that makes this possible.
  • Much of the data organizations are crunching is human-generated. But machine sensors — what GE people like CMO Beth Comstock called "machine whispering" when I talked with her this past summer — are creating a second tsunami of data. Digital sensors on industrial hardware like aircraft engines, electric turbines, automobiles, consumer packaged goods, and shipping crates can communicate "location, movement, vibration, temperature, humidity, and even chemical changes in the air."
  • the number of Google queries about housing and real estate from one quarter to the next turns out to predict more accurately what's going to happen in the housing market than any team of expert real estate forecasters. Similarly, Google search queries on flu symptoms and treatments reveal weeks in advance what flu-related volumes hospital emergency departments can expect.
  • ...1 more annotation...
  • Knowing the right time to deliver the right message (or action) in the right place before the time has come will bestow extraordinary power to those who wield such intelligence with intelligence
Pedro Gonçalves

The 3 Keys To Agile Content Development | Co.Create: Creativity \ Culture \ Commerce - 0 views

  • When brands come to agencies for agile content development, the main criteria is usually that the content must be high quality, compelling, low-cost, high frequency, and quick-turnaround. But often their internal structure and processes aren’t yet optimized to embrace this type of approach. In agile content development, timing and efficiency is everything. Without it, there is no liftoff.
  • Brands can optimize themselves for agile content development by making internal adjustments that improve communication, the first of which should be to empower a small team to manage the process. This team should have the authority to secure and approve budgets, as well as weigh in creatively and strategically on content as it goes to market. Creating a nimble group that has real ownership of the process will make things more efficient and reduce the chances of unnecessary stress being put on your brand marketing team as a whole.
  • This exercise will also help your brand get into the right mind-set. Think of your brand marketing team as the police force, and your agile content group as the SWAT team.
  • ...6 more annotations...
  • Agile content development is best executed by a partner that has strategy, production, and analytics under one roof, combining what agencies traditionally do best with what production companies traditionally do best.
  • When strategy, creative, and production teams can sit side by side and collaborate fluidly, agile content is the by-product.
  • A perfect example of this is Red Bull, which has even gone a step further to combine brand, agency, and production company into one. No one would argue that they are not one of the most successful agile content marketers on the planet.
  • The most important part of setting your brand’s agile content strategy is having a clear idea of why your brand is creating content to begin with.
  • Next, your responsibility is to make sure that the content you’re creating is meeting your brand’s overall objectives. Your selected content partner should be responsible for making sure the content you create is something that your target consumer actually wants to see.
  • Once your brand’s content strategy is set, it should be seen as a living framework that should evolve over time. Recognize that your brand and content both live in a dynamic world that changes constantly.
Pedro Gonçalves

The Future of Marketing is (better) Context | Forrester Blogs - 0 views

  • Context is more than location. Context is derived from a wealth of signals pulled from environmental, social, emotional, cultural, and economic factors. The current SMS push messaging campaigns, where an offer fires based on a customer's location, is just the beginning. As marketers mature in handling context, they will come to know that Mrs. Smith isn't interested in the store nearest her home, where the area has poor lighting and bad parking, but the one you have in the mall 10 miles further out. Why? Because she can visit your shop, along with six others, in the stress-free mall; leave her infant in the crèche; and pick up her husband from work on the way back. 
  • Smartphones and wearables are the Trojan horse for bringing this new data to brands, with the new Samsung S4 smartphone having nine built-in sensors, and Google Glass a staggering 13. These devices bring more environmental and emotional real-time data about location, orientation, movement, temperature, humidity, light levels, and other golden cues to help remotely view a moment
  • two-thirds of consumers would unsubscribe from brands promotions if they thought the messages were too frequent — in the UK, 27% said they would stop using the product completely. It's clear that brands have to respond by understanding context in order to set the appropriate cadence of messaging.
  • ...1 more annotation...
  • Context isn't an optional approach for brands; it is one increasingly mandated by a connected smart consumer.
Pedro Gonçalves

Facebook Real-time Marketing: 50% Post Reach Happens in 30min | Social Media Statistics... - 0 views

  • Almost 50 percent of engagement – happens in the first 30 minutes of posting, with 80 percent of engagement within the first 180 minutes.
Pedro Gonçalves

The Hare Finally Beats the Tortoise: How Brands Can Get Up To Speed For A Real-Time Wor... - 0 views

  • In an era of culture-jacking, moving from idea to concept to publication in a matter of minutes or hours--not days--is critical to building cultural relevance.
  • Real-time can’t be run by a committee.
Pedro Gonçalves

How Brands Can Turn Real-Time Marketing Moments Into Something More Lasting | Co.Create... - 0 views

  • Wharton marketing professor Jonah Berger responded to Oreo’s campaign in a recent article in Wired: “ . . . is this going to sell more Oreos at the end of the day? Hard to tell. [But] it definitely makes the brand seem like a more clever, more interesting, sharp brand. So in terms of brand equity, this is as effective, if not more effective, than just showing another Super Bowl ad.”
  • Brands cannot succeed in the social media space without building it into their strategy. However, without a solid strategy that transforms real­-time moments into insight­-deriving conversations, these moments are purely noise. Extending these moments into response­-driven conversations can build meaningful consumer relationships that result in increased value and opportunity.
Pedro Gonçalves

The Future Of Technology Isn't Mobile, It's Contextual | Co.Design: business + innovati... - 0 views

  • shift toward what is now known as contextual computing
  • Amazon’s and Netflix’s recommendation engines, while not magnificently intuitive, feed you book and video recommendations based on your behavior and ratings. Facebook’s and Twitter’s valuations are premised on the notion that they can leverage knowledge of your acquaintances and interests to push out relevant content and market to you in more effective ways.
  • four data graphs essential to the rise of contextual computing: social, interest, behavior, and personal.
  • ...5 more annotations...
  • They throw into relief the larger questions of privacy policy we’re currently wrestling with as a culture: Too much disclosure of the social graph can lead to friends feeling that you’re tattling on them to a corporation. The interest graph can turn your passions into a marketing campaign. The behavior graph can allow people who wish you harm to know where you are and what you’re doing. And revealing the personal graph can make it feel like an outside entity is quite literally reading your mind.
  • companies are actively constructing these graphs already. These products and services are in the market today, but most in existence target only one or two of these graphs. Few are pursuing all four, both given the immaturity of the space and a lack of clear targets to shoot for. This has the unintentional effect of highlighting the risks of using such services, without demonstrating their benefits. For the potential of contextual computing to be realized, these data sets must be integrated.
  • In an ideal contextual computing state, this graph would be complete--so gentle nudges by software and services can bring together two people who are strangers but who could get along brilliantly and are in the same place at the same time. It could be two people who share a friend and who simultaneously move to Omaha, where neither person knows a soul.
  • It’s easy for data to depict what you actually do instead of what you claim to do. Sensors do the job. So do, if less elegantly, self-reporting mechanisms. This data can sit in pivotal contrast to the interest graph, allowing computers to know, perhaps better than you, how likely you are to go for a jog. It would be useful, too, for a travel site that notes how you tell friends you’d like to visit China but records that you only vacation in Europe. Rather than uselessly recommending vacation deals to Beijing, a smart travel app would instead feed you deals to Paris or Berlin. The behavior graph provides the foundation, to some extent, of Google Search, Netflix recommendations, Amazon recommendations, iTunes Genius, Nike+ run tracking, FourSquare, FitBit, and the entire "quantified self" movement. When mashed against the other three graphs, there’s a potential for real insight.
  • Within a decade, contextual computing will be the dominant paradigm in technology.
Pedro Gonçalves

How To Improve Any Service By Simplifying It | Co.Design: business + innovation + design - 0 views

  • one of the best ways to improve any experience is to simplify it--to remove complications, unnecessary layers, hassles, or distractions, while focusing on the essence of what people want and need in that particular situation.
  • Offering simplicity within a complex domain is likely to be so appreciated and valued by customers that it ends up being perceived as a luxury.
  • One way to carve out a luxury niche is by simplifying--by making it easier for customers to use a product or service without having to waste time thinking about it or sorting through too many options.
  • ...7 more annotations...
  • Customizing content, as Chubb did with Masterpiece, is a form of simplicity because it involves winnowing information and increasing relevancy.
  • Even the largest company can achieve the illusion that it is speaking to you and only you.
  • According to a recent survey by the research firm Outlaw Consulting, the youngest wave of Generation Y consumers (those aged twenty-one to twenty-seven) responds very positively to brands that communicate with them in a “straightforward and stripped-down way, use plain packaging, and avoid excess,”
  • One of the qualities these younger respondents associate with simplicity is authenticity--that is, “keeping it simple” is tantamount to “keeping it real.”
  • Many brands these days would kill to be thought of by younger consumers as “real” and “authentic,” yet they fail to recognize that simplicity--in their products, packaging, and messaging--is one of the most important ways to convey this quality.
  • When we talk about breakthrough simplicity, we mean an interaction that cuts through the clutter. This is a standard that should be applied to everything a company puts out into the world, from the product to the ads down to the smallest piece of correspondence: It should do its job quickly, clearly, simply. People just don’t have the time or the interest to wade through corporate rhetoric and jargon to figure out what you’re trying to tell them. Through clarity of thought and presentation, it’s possible for a business to rise above the cacophony of today’s marketplace.
  • simplicity sells
Pedro Gonçalves

Study: FBX ads in News Feed have nearly 200% better ROI than in sidebar - 0 views

  • Facebook Exchange retargeting ads that appear within News Feed deliver an average increase in ROI of 197 percent compared to FBX ads on the right hand side of Facebook.com, according to an early study by Nanigans.
  • Sponsored Stories and Page Post Ads in the feed can have 10 to 20 times higher clickthrough rates than sidebar ads.
  • an average 17.1 times higher CTRs and 51 percent lower CPCs for FBX in News Feed versus in sidebar. As mentioned, ROI was 197 percent higher as a result.
  • ...1 more annotation...
  • With News Feed inventory, FBX ads are in Page Post Link format, meaning they’re much bigger than before, and they get prime real estate among posts from users’ friends and pages. Additionally, News Feed-based FBX ads include options for Likes, comments and shares, which could lead to other types of engagement or even virality.
Pedro Gonçalves

Time To Plug In, Retailers: Smartphone Use To Double In Two Years [Infographic] - ReadW... - 0 views

  • How big is the smartphone market? Try these numbers on for size: from 1997 to 2012, there were 1.038 billion smartphones in use, enough for 1 for for every 6.7 people on the planet. But (and here's the real mind blower), while it took 16 years to get the first billion smartphones online, the next one billion smartphones will be sold in the next two years.
  • sometime in 2013, according to a graph from Morgan Stanley Research embedded in the infographic, the number of mobile Internet users is expected to surpass the number of desktop Internet users.
  • The days of the desktop user as the dominant Internet force are about to end.
1 - 17 of 17
Showing 20 items per page