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Pedro Gonçalves

How To Improve Any Service By Simplifying It | Co.Design: business + innovation + design - 0 views

  • one of the best ways to improve any experience is to simplify it--to remove complications, unnecessary layers, hassles, or distractions, while focusing on the essence of what people want and need in that particular situation.
  • Offering simplicity within a complex domain is likely to be so appreciated and valued by customers that it ends up being perceived as a luxury.
  • One way to carve out a luxury niche is by simplifying--by making it easier for customers to use a product or service without having to waste time thinking about it or sorting through too many options.
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  • Customizing content, as Chubb did with Masterpiece, is a form of simplicity because it involves winnowing information and increasing relevancy.
  • Even the largest company can achieve the illusion that it is speaking to you and only you.
  • According to a recent survey by the research firm Outlaw Consulting, the youngest wave of Generation Y consumers (those aged twenty-one to twenty-seven) responds very positively to brands that communicate with them in a “straightforward and stripped-down way, use plain packaging, and avoid excess,”
  • One of the qualities these younger respondents associate with simplicity is authenticity--that is, “keeping it simple” is tantamount to “keeping it real.”
  • Many brands these days would kill to be thought of by younger consumers as “real” and “authentic,” yet they fail to recognize that simplicity--in their products, packaging, and messaging--is one of the most important ways to convey this quality.
  • When we talk about breakthrough simplicity, we mean an interaction that cuts through the clutter. This is a standard that should be applied to everything a company puts out into the world, from the product to the ads down to the smallest piece of correspondence: It should do its job quickly, clearly, simply. People just don’t have the time or the interest to wade through corporate rhetoric and jargon to figure out what you’re trying to tell them. Through clarity of thought and presentation, it’s possible for a business to rise above the cacophony of today’s marketplace.
  • simplicity sells
Pedro Gonçalves

Flat Pixels: The Battle Between Flat Design And Skeuomorphism - 0 views

  • Defining Skeuomorphism This obscure word describes the way designs often borrow a particular feature from the past, even when the functional need for it is gone. Examples include pre-recorded shutter noises on smartphones to remind us of film cameras, or calendar apps that feature torn paper and metal rings. Or, as Wikipedia tells us [1]: A skeuomorph is a physical ornament or design on an object copied from a form of the object when made from another material or by other techniques.
  • the digital world has seen skeuomorphism popularized in the past couple years mainly thanks to the recent iOS-inspired trend of rich textures and life-like controls.
  • By opposition, the other side of the coin would be the newly popular "flat style", of which Microsoft's Metro UI is probably the main example. Flat Style embraces visual minimalism, eschewing textures and lighting effects for simple shapes and flat colors.
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  • this trend is not always about skeuomorphism – which implies a connection to a past incarnation of a similar design – but rather often about realism [2]: a purely visual style that tries to imitate real-world materials and textures, exemplified by Apple's tacky over-use of leather textures in some of their own apps.
  • skeuomorphic designs tend to look realistic (to make the connection with the original object clear), and realistic designs tend to be skeuomorphic (otherwise the realism would look out of place).
  • touch target couldn't be smaller than a certain size (Apple's Human Interface Guidelines recommend at least 44 by 44 pixels).
  • showing less on the screen, but doing more with it.
  • realism done wrong can morph into kitsch
  • the problem of getting skeuomorphism wrong: making something look like a physical object, but not work like it
  • That problem is that when borrowing elements from a design's previous incarnation, you often also bring its limitations along for the ride, even when these limitations have no reason to exist anymore
  • When done right, skeuomorphism and realism will trigger strong associations with real-world counterparts. This is both a strength and a weakness: sometimes, the association can be so strong that it will stop you from improving on what's already been done.
  • Gone were the shadows, highlights, gradients, and textures of iOS apps. Instead, Metro offered flat squares of color with big typography.
  • Microsoft's new design philosophy certainly seemed to strike a chord within the tech sphere, with many praising Metro's strong focus on typography and colors.
  • And while flat design is often purely visual, it does resonate with designer's love of minimalist concepts, embodied by the famous Antoine de Saint-Exupery that “perfection is achieved not when there is nothing left to add, but when there is nothing left to take away”.
  • Two of the most talked-about games in recent month, Letterpress and Hundreds both feature flat designs. In fact, Letterpress creator Loren Brichter even revealed that the whole game only uses a single image!
  • When you have a high-definition display and screen-optimized fonts, you quickly realize you don't need much else to create beautiful work.
  • is pushing many designers towards prototyping in the browser directly, foregoing static mockups entirely.
  • Add all this together and you begin to see why many designers are moving away from texture-heavy realism towards the more flexible and lighter-weight flat style.
  • keep in mind that the needs of users should always come before our aesthetic pursuits
  • visual style is nothing more than a means to an end [15]. If the situation calls for realism, go nuts on textures and highlights. On the other hand, if a flat aesthetic achieves the design's goal better then it might be time to go on a gradient diet.
  • With the recent releases of their newer mobile apps, Google has started pushing a style that some describe as "almost flat" [18], or maybe "skeuominimalism" [19]. Unlike the drastic visual wastelands of Gmail or Google Reader, this new style uses elements like shadows and gradients in a tasteful, subtle way. This style offers the best of both world: realism's affordances and subtle hints combined with the purity and simplicity off flat design.
  • another way to look at it is that it's simply design done right: seeking efficiency and simplicity without sacrificing usability to the altar of minimalism.
  • I will pick a camp and put my chips in with flat design (specifically, Google's less-extreme variety).
  • Google is not so much pioneering a new style as showing us what digital design looks like when it's done right
  • catch up with what the web has to offer, we'll have to get our hands dirty and start coding [21]. And when you're both designing and coding a layout, you start to appreciate the value of keeping things lightweight.
  • Flat design also forces you to really care about typography and layout, two areas where web design has traditionally lagged behind its more established print cousin.
Pedro Gonçalves

10 Developer Tips To Build A Responsive Website [Infographic] - ReadWrite - 0 views

  • “We are now looking at how we display and order content differently from screen size to screen size,” said Jeff Moriarty, Boston Globe VP of digital properties in an interview last year. “This ‘responsive content’ concept is emerging and we are starting to see in data that users want different types of content depending on their context and the device they are on. We have to now think about how content performs differently from the biggest screens to the smallest, how that content is organized and even how headlines are written from platform to platform.”
  • The first thing to think of when building a responsive site is simplicity.
  • some website builders may over-design for the desktop, making some websites fun to play with but absolutely impossible to navigate.
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  • focus around content and avoid the pitfalls that certain aspects of websites can create.
Pedro Gonçalves

Customers Don't Want More Features - Donald Reinertsen and Stefan Thomke - Harvard Busi... - 0 views

  • Teams are often tempted to show off by producing brilliant technical solutions that amaze their peers and management. But often customers would prefer a product that just works effortlessly. From a customer's point of view, the best solutions solve a problem in the simplest way and hide the work that developers are so proud of.
  • "When you start looking at a problem and it seems really simple, you don't really understand the complexity of the problem. And your solutions are way too oversimplified. Then you get into the problem, and you see it's really complicated. And you come up with all these convoluted solutions....That's where most people stop." Not Apple. It keeps on plugging away. "The really great person will keep on going," said Jobs, "and find...the key underlying principle of the problem and come up with a beautiful, elegant solution that works."
  • Development teams often assume that their products are done when no more features can be added. Perhaps their logic should be the reverse: Products get closer to perfection when no more features can be eliminated. As Leonardo da Vinci once said, "Simplicity is the ultimate sophistication."
Pedro Gonçalves

UK Seniors Choose Facebook - eMarketer - 0 views

  • Of the social networks used by UK seniors, Facebook is the clear winner. A Kantar and TNS Omnibus survey conducted in July 2013 showed 18% of UK consumers ages 65 and older used Facebook. However, usage was considerably lower among this cohort for Google+ (6%), LinkedIn (4%), Twitter (3%) and even more scant for other networks. In reality, the vast majority of seniors (74%) said they used “none of these,” a negative response rate considerably higher than for any other age group studied.
  • seniors’ Facebook penetration is expected to decrease between 2014 and 2017, suggesting that some will choose to no longer use the platform.
  • When it comes to Facebook penetration among UK seniors who are social media users, the index will be much higher, at 96.4, in 2014, and will then dip slightly to 95.2 by 2017.
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  • Twitter use among UK seniors is a relatively rare activity
  • The relative complexity of setting up a Twitter account, added to the fact that few of their peers use the service, can be a turn-off for seniors when compared with Facebook’s relative simplicity and popularity.
Pedro Gonçalves

The Ideal Length for All Online Content - 0 views

  • 100 characters is the engagement sweet spot for a tweet. 
  • a spike in retweets among those in the 71-100 character range—so-called “medium” length tweets. These medium tweets have enough characters for the original poster to say something of value and for the person retweeting to add commentary as well.
  • the ultra-short 40-character posts received 86 percent higher engagement than others.
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  • In the last update, Google changed the layout of posts so that you only see three lines of the original post before you see “Read more” link. In other words, your first sentence has to be a gripping teaser to get people to click “Read More.”
  • The ideal length of a Google+ headline is less than 60 characters To maximize the readability and appearance of your posts on Google+, you may want to keep your text on one line.
  • Many different studies over the years have confirmed that shorter posts are better on Facebook.
  • Writing for KISSmetrics, headline expert Bnonn cites usability research revealing we don’t only scan body copy, we also scan headlines. As such, we tend to absorb only the first three words and the last three words of a headline. If you want to maximize the chance that your entire headline gets read, keep your headline to six words.
  • some of the highest-converting headlines on the web are as long as 30 words. As a rule, if it won’t fit in a tweet it’s too long. But let me suggest that rather than worrying about length you should worry about making every word count. Especially the first and last 3.
  • The ideal length of a blog post is 7 minutes, 1,600 words
  • to ensure maximum comprehension and the appearance of simplicity, the perfect line length ranges between 40 and 55 characters per line, or in other words, a content column that varies between 250-350 pixels wide (it depends on font size and choice).
  • Consider that shorter lines appear as less work for the reader; they make it easier to focus and to jump quickly from one line to the next. Opening paragraphs with larger fonts—and therefore fewer characters per line—are like a a running start to reading a piece of content. This style gets readers  hooked with an easy-to-read opening paragraph, then you can adjust the line width from there.
  • In September 2012, MailChimp published the following headline on its blog: Subject Line Length Means Absolutely Nothing. This was quite the authoritative statement, but MailChimp had the data to back it up.
  • Beyond the perfect length, you can also adhere to best practices. In general, a 50-character maximum is recommended, although MailChimp does point out that there can be exceptions: The general rule of thumb in email marketing is to keep your subject line to 50 characters or less. Our analysis found this to generally be the rule. The exception was for highly targeted audiences, where the reader apparently appreciated the additional information in the subject line.
  • The ideal length of a title tag is 55 characters Title tags are the bits of text that define your page on a search results page. Brick-and-mortar stores have business names; your web page has a title tag. Recent changes to the design of Google’s results pages mean that the maximum length for titles is around 60 characters. If your title exceeds 60 characters, it will get truncated with an ellipse.
  • Finding a hard-and-fast rule for the maximum recommendation of a title tag isn’t as easy as you’d think. Quick typography lesson: Google uses Arial for the titles on its results pages, Arial is a proportionally-spaced font, meaning that different letters take up different width. A lowercase “i” is going to be narrower than a lowercase “w.” Therefore, the actual letters in your title will change the maximum allowable characters that can fit on one line.
Pedro Gonçalves

The Freakonomics Guide to Making Boring Content Sexy | Copyblogger - 0 views

  • The story makes the numbers interesting. The numbers make the story credible
  • write a post that presents the mystery and leads your reader through the investigation to its incredibly satisfying conclusion.
  • Simply restating a problem is boring. Offering new tools and perspectives to solve problems helps your reader get closer to their goals — and that makes you someone whose content they’ll want to read every time you come out with something new.
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  • Our world is getting more complicated by the second. Every day your readers are trying to get a handle on what happened yesterday, what’s happening now, and what will happen tomorrow. If you connect the dots for them, you can get popular in a hurry.
  • Giving your reader’s these “aha” moments is a great way to keep them reading a so-called boring topic and have them asking for more.
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