Group items tagged

"Claude Almansi started a topic 15 days ago (2013-07-14) In some video pages where the video language had been selected before the June 29, 2013 upgrade of the Amara software, this selection has been deleted after (by?) this upgrade. Example http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ . [Note: this is the same video mentioned in the The URLs of several subtitle sets have changed. Another aftershock of the June 29, 2013 upgrade? topic, because its subtitles have been affected by this change of URL. The issue with its language selection was also pointed out to me by luciab] When I started the original Italian subtitles for this video on May 24, 2013, I selected Italian as the language of the video. This selection was still working when awemaze translated these Italian subtitles into English , French and German on May 25, 2013. But when I checked it on July 12, 2013, because of luciab's comment on my blog, the language selection had been deleted. And it's still deleted now. Consequences: The player in http://www.amara.org/en/videos/rVHqxPbw8m90/info/importare-un-file-opml-in-bloglines/ , which should show the Amara Italian subtitles with "Italian subtitles" preselected in the droplist below it, now doesn't show Amara subtitles and the droplist says "Select Language. See attached novideolanguage_mainplayer.jpg . Only the YouTube subtitles (in red in the attachment) show, not the Amara subtitles. When the Create a new translation! link below the player is clicked, the dialog box requests that the video language be selected and t

Several links to affected video pages, in the rest of the topic and in comments.

"Jules Rincon started a topic 9 months ago (2012-11-01) Hello! You may have heard us mention that we were expecting to do a few hours of planned downtime for a database migration, and that time has arrived. When - The Amara service will be temporarily paused at 8pm EDT tonight (Nov 1st). We expect the service will be back up in 1.5 - 2 hours, but our designated window is from 8pm EDT - midnight EDT. Why - This downtime is for a database migration that will increase the accuracy of subtitles. We're really excited to get these underlying components improved-once they're all complete, it will pave the way for many more visible changes to Amara!"

Only bookmarking this announcement, because there should have been a similar official announcement about the June 29, 2013 upgrade: all users knew was that Amara was not available while it was taking place, and that a lot of recent subtitles and subtitle revisions weren't showing any longer when it was done. Moreover, if unavailability due to an upgrade is not officially announced, it is difficult for users to know if the unavailability is due to an upgrade or ust to the server maxxing out (see "Bad Gateway" pages after the June 29, 2013 upgrade). Such official announcements should be made for each future system upgrade.

"In some video pages where the video language had been selected before the June 29, 2013 upgrade of the Amara software, this selection has been deleted after (by?) this upgrade. " I only listed 29 instances drom 2 sources because I got bored, but I pointed to other sources likely to yield heaps more of other videos where the video language got unselected"

"CC started a topic 25 days ago (2013-07-03) I know there was a big upgrade recently where subtitles were lost, but also being restored. I haven't really seen any missing subtitles, but instead, I've noticed that all my subtitles are missing the line breaks that I put in (I originally used SHIFT-ENTER to put line breaks and it's been displaying perfectly on 2 lines until now) So a line that looked like this originally: There were 3 little pigs who lived on a farm in Houston. Now looks like this: There were 3 little pigswho lived on a farm in Houston. The line break between "pigs" and "who" is gone and the 2 lines are now squished together and displayed all on one line. For example: http://www.amara.org/en/videos/mR3iGd5jpr0w/info/part-1-evolving-role/ Will these be restored somehow from a backup? ----- Edit: I tried going back to an old video which lost its line breaks and tried manually adding them back in (with SHIFT-ENTER). I found that if I just added the line breaks back in and pressed save, none of the changes were saved and was as if I hadn't edited it at all, no new revision was created and the subtitles still on a single line. It only saved a new revision if I changed or added new letters into the subtitle and pressed save. And in that case, line breaks were recognized. So does that mean that Amara doesn't recognize just adding line breaks as a change to the subtitle and cause for a new revision to be created? I'm pretty sure that I've just added a line break or two before and it saved properly, not sure why it doesn't now."

Several comments with other instances of deleted line breaks after June 29, 2013 upgrade.

"Jules Rincon started a topic 9 months ago (2012-10-25 October 25th: Yesterday, we made a significant update to Amara, including a number of bug fixes and a new infrastructure setup that makes Amara much more robust in case of AWS failures. As part of the update, we re-index all the videos in the system. Last night during the update we had a few video indexing issues, which may have made it seem like videos disappeared from your team. We attempted to repair this last night, but need to make some additional changes before the repair is complete."

Example of how issues caused by an upgrade should be announced in the Updates and News board of the help forum. A similar announcement should be made about the issues caused by the June 29, 2013 upgrade: - Disappeared subtitles and subtitle revisions (solved) - Slow server -> Bad Gateway (perhaps solved) - Disappeared video language setting in Amara video pages - Problem with viewing subtitles in player - Subtitle editing problems - Legacy translation editor replaced by Legacy transcription editor - Deleted line breaks etc: the post could be marked "in progress" so as to accomodate new issues.

"Jules Rincon started a topic 7 months ago (2012-12-20) We're excited to share with you the infrastructure upgrades, as well as the new team dashboard and user profiles. We have some under-the-hood improvements around the corner that will make way for the new editor and streamlined workflow system. Team dashboard New team landing page will direct users towards tasks (or untranslated/uncaptioned videos, if workflows are off), based on their personal language settings. Shows user's active tasks at top, and will generally help people find relevant subtitling jobs for any team, even if most of the recent videos have been subtitled. Updated user dashboard and profiles Users can now see all the activity they've done over time, plus have a nicer layout with larger user avatar (image) and list of videos they've added to Amara. Updated message area Users can now see more details for inbox + sent messages, plus can mark all messages as read. In the coming weeks, we're about to have a bunch of new automated testing functionality come online, which will speed up our test/release process even more. We'll keep you posted!"

1. Team dashboard suggestions remain unusable due to language settings being made even cruder than they were during the Dashboard preview. See "Preview of Amara Team Dashboard" http://support.amara.org/support/discussions/topics/9105 , last comment; "Scrap the team dashboard page" http://support.amara.org/support/discussions/topics/10229 2. Users' profiles: the content of the main (activity) tab has been disrupted by the June 29, 2013 update in many users profiles. This doesn't mean that this topic should be updated, but a new official "Updates and News" topic should be created about the June 29, 2013 upgrade, and the issues with team dashboards and activity in users' profiles should be addressed.

"Enrique Govea started a topic 5 months ago I received a nice email with the NEW and old TEXT after another person on my team reviewed my subtitles. But I had to click on the link "Compare the new version to the last version." in order to see the changes on RED. Could we receive the emial with text already on RED? Could we approve/denied each new subtitle individually? Right now we have a system like, it is ALL or nothing. "

PCF Support comment: "Thanks for these suggestion, Enrique - I'll pass them on to the product team. --Dean" In the main post, the link to http://www.amara.org/videos/diffing/446887/446721/ on "Compare the new version to the last version." doesn't work anymore, because the URLs for subtitles changed after the June 23 2013 upgrade? See "The URLs of several subtitle sets have changed. Another aftershock of the June 29, 2013 upgrade?" http://support.amara.org/support/discussions/topics/26350 .

"Anne H started a topic 3 hours ago (2013-07-28) Hi! I'm part of a volunteer team translating the Crash Course subtitles, and just noticed that in several of our videos both the original subtitles and the translations are randomly missing spaces that were there before (for example: http://www.amara.org/en/videos/owRxJImTTlI1/en/77200/ (0:07, 0:16 etc.)). Is this a known bug that can be fixed, or do we have to re-proofread our subtitles and press space a lot?"

I crosslinked to: - "What happened to all the LINE BREAKS within subtitles? They're all gone now. Does it have to do with the upgrade?" http://support.amara.org/support/discussions/topics/25104 and -"Video language selection deleted after (by?) the June 29, 2013 upgrade" http://support.amara.org/support/discussions/topics/26382 (also relevant for the video mentioned by Anne H. And I suggested leaving things as they are on Amara as the banged-together words don't really hamper translation, and as the YT subtitled remained unafected, thanks to the YT channel not being connected to Amara.

Line breaks missing in subtitles of TED videos - on amara.org and/or on TED.com

See "What happened to all the LINE BREAKS within subtitles? They're all gone now. Does it have to do with the upgrade?" http://support.amara.org/support/discussions/topics/25104 on the Amara general help forum and "Translation published, lines still merged" http://ted-support.amara.org/support/discussions/topics/28326 on the TED help forum