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The Mobile Learning Institute’s film series “A 21st Century Education” profiles individuals who embrace and defend fresh approaches to learning and who confront the urgent social challenges that are part of a 21st century experience. “A 21st Century Education” compiles, in short film format, the best ideas around school reform. The series is meant to start, extend, or nudge the conversation about how to make change in education happen.

However, while students and the administration may be embracing the practical upsides of the switch to gmail – great value, savings and reliability – faculty at Lakehead haven’t come under Google’s spell. In late 2006, the Lakehead faculty union filed a grievance with the university, now under arbitration, asserting that the e-mail system fails to protect their privacy and academic freedom. At the heart of the complaint is Google’s status as a U.S. company. Because Google is subject to American law, Lakehead will not be able to protect the contents of faculty’s e-mail from the U.S. government, which under the U.S. Patriot Act can compel Google to hand over data without even allowing the company to inform Lakehead that the transaction took place. Noting that Lakehead was the first school in North America that asked faculty, as well as students, to use an outsourced e-mail service, the Canadian Association of University Teachers has taken up the case. “If a faculty member knows that any e-mail they write, by virtue of it being handled by Google, could be subject to access and seizure by U.S. security agencies, they might be much less willing to share views with their colleagues” said CAUT Executive Director James Turk. “As we’ve seen all too often, very innocent things can attract the interest of American security officials.”

The U.S. Patriot Act, passed in the weeks after the September, 2001, terrorist attacks in the United States, gives authorities the means to secretly view personal data held by U.S. organizations. It is at odds with Canada's privacy laws, which require organizations to protect private information and inform individuals when their data has been shared. At Lakehead, the deal with Google sparked a backlash. "The [university] did this on the cheap. By getting this free from Google, they gave away our rights," said Tom Puk, past president of Lakehead's faculty association, which filed a grievance against Lakehead administration that's still in arbitration. Professors say the Google deal broke terms of their collective agreement that guarantees members the right to private communications. Mr. Puk says teachers want an in-house system that doesn't let third parties see their e-mails. Some other organizations are banning Google's innovative tools outright to avoid the prospect of U.S. spooks combing through their data. Security experts say many firms are only just starting to realize the risks they assume by embracing Web-based collaborative tools hosted by a U.S. company, a problem even more acute in Canada where federal privacy rules are at odds with U.S. security measures.