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Freddie Krueger

Selecting any tags shows error: "no bookmarks tagged (tag name)" - 346 views

tags-related bug resolved

started by Freddie Krueger on 24 Apr 09
  • anonymous
     
    I am having the same problem! Must be something going on with their site.
  • Nolichucky Roots
     
    I, too, and having the same problem.

    My frustration is only magnified by the contact app not working as well. Every effort to send a message receives the same "captcha error" message. My typing may be bad, but not that bad!

    Help needed!
  • Jissa Ashkevron
     
    Good to know.

    Thanks for the response!
  • Graham Perrin
     
    Subject: CAPTCHA error

    Nolichucky Roots wrote:

    > "captcha error"

    Off-topic from tags: I had some problems with images (including CAPTCHA images) a few days ago, http://groups.diigo.com/Diigo_HQ/forum/topic/problems-with-some-pictures-avatars-and-captcha-44373 but they didn't last for long, and my problems may have been unrelated to Diigo service.
  • Freddie Krueger
     
    Reply To: @ Faithful_Reader

    I'm just another user like you and have been using Diigo for a short time. I'm intrigued by it's features but disappointed with the problems I and so many others are having.

    Sorry about the array of problems you are having, but thanks for your input and letting it be known that you have had problems going on for weeks now.

    I hope the Diigo support people are continuing to read these posts so they realize the extent of the problems people are having and begin to resolve them.

    Regards
  • Claudia Alvis Translator
     
    Same here. Diigo.com shows the number of tags but when I expand them, there's only a fraction.
  • Maggie Tsai
     
    We're avid Diigo users ourselves as well. We've identified the tagging / server access issues caused by a conflict with a new backend system (a new release will be forthcoming shortly) and working to resolve ASAP. Rest assured that your data is fine.

    Sorry for any inconvenience. Thanks for your patience and understanding while we get these fixed ASAP. The entire diigo team is working hard to make diigo better and better. Not only will we get the fix done soon, a new release will be rolled out shortly! Stay tuned!
  • Joel Liu
     
    Latest status: Bookmarks before 2009-04-11 are retrievable through tags now.
  • Graham Perrin
     
    > when I click on a tag the number of bookmark results returned
    > doesn't match the number next to the tag in the "My Tags" block.

    That is probably a separate issue, please see previously reported http://groups.diigo.com/Diigo_HQ/forum/topic/tags-not-deleting-43127
  • Vince Aggrippino
     
    Your link describes a problem that occurs when deleted tags don't go away. I haven't deleted any tags, so this is not the same problem.

    --
    -- Ghodmode
  • Bill Hooker
     
    Joel Liu wrote:
    > Latest status: Bookmarks before 2009-04-11 are retrievable through tags now.


    Not a big deal, but equally I would think easy to implement: it would be nice if I did not have to rummage around in the forum to find updates on known issues -- indeed to find out whether the Diigo team is aware of a particular issue.

    A blog/status page with known issues and their status would be very helpful.
  • Vince Aggrippino
     
    I've written an article about Diigo: "10 Reasons Why Diigo Leaves a Bad Aftertaste" : http://www.ghodmode.com/diigo-bad-aftertaste

    Although I was motivated to write it after participating in this thread, I purposefully left bugs out of the review because they should be temporary problems.

    --
    -- Ghodmode
  • Joel Liu
     
    The problem was solved. All bookmarks can be retrieved though tags.

    Ghod, I bookmarked your article and will try to solve most issues.
  • Vince Aggrippino
     
    Joel Liu wrote:
    > The problem was solved. All bookmarks can be retrieved though tags.

    Since I was the first to complain when it wasn't fixed properly, I'll be the first to confirm that it's finally fixed now.

    The number next to the tag in the "My Tags" box still does not accurately represent the number of bookmarks returned, but that's an unrelated problem, right? Where's the thread for this issue?

    Also, I've renamed my "addon" tag to "addons" and "addon" is still in the "My Tags" box. Clicking on it returns "no bookmarks tagged ...", but that's not the same as the problem that started this thread since there really aren't any bookmarks with that tag.

    I'd like to second Bill Hooker's suggestion that you implement some sort of known bugs/status page.

    --
    -- Ghodmode
  • fullness Time
     
    I posted (the thread didn't have a enticing name: http://groups.diigo.com/Diigo_HQ/forum/topic/please-add-a-json-callback-parameter-on-the-api-44702) a thread a few days ago about a simple to implement feature that I think will help solve the 'I never look at my bookmarks' because it is slow problem:

    Display search results next to google search results. I already do this for delicious and twitter. It is great. Anything I search for, I see google, delicious and twitter results at the same time (see here for an example: http://mt-hacks.com/20090302-realtime-twitter-search-results-on-google.html). I would love to see my bookmarks searched too (I often search for things forgetting I have already looked them up, this makes me aware of that).

    Could you implement the callback wrapper on the existing Diigo API? I can write a GM script which I would be happy for you to put on the website.

    Thanks.
  • Graham Perrin
     
    Freddie Krueger wrote:

    > Selecting any tags shows error: "no bookmarks tagged (tag name)"

    fullness Time wrote:

    > … I never look at my bookmarks' because it is slow … 

    @ fullness Time: that is not related to tags, please create a separate topic for your subject. Thanks.
  • Graham Perrin
     
    Bill Hooker wrote:

    > A blog/status page with known issues and their status would be
    > very helpful.

    Ghodmode (ↄ) wrote:

    > I'd like to second Bill Hooker's suggestion that you implement
    > some sort of known bugs/status page.

    Please see:

    * Bugs

    * Resolutions

    * Suggestions

    * announcements: services unavailable or at risk; scheduled and unscheduled

    * Communicating the Diigo Roadmap

    * Trac for Diigo bugs, tasks and improvement suggestions?.

    It's probably best to create a separate topic for each issue, with a clear subject line. From a tracking perspective, an individual suggestion is easier to follow/progress than a mixture.
  • Vince Aggrippino
     
    Graham Perrin wrote:
    > Bill Hooker wrote:
    > > A blog/status page with known issues and their status would be
    > > very helpful.
    >
    > Ghodmode (ↄ) wrote:
    > > I'd like to second Bill Hooker's suggestion that you implement
    > > some sort of known bugs/status page.
    >
    > Please see:
    > * Bugs
    > * Resolutions
    > * Suggestions
    > * announcements: services unavailable or at risk; scheduled and unscheduled
    > * Communicating the Diigo Roadmap
    > * Trac for Diigo bugs, tasks and improvement suggestions?.
    >
    > It's probably best to create a separate topic for each issue, with a clear subject line. From a tracking perspective, an individual suggestion is easier to follow/progress than a mixture.

    I'll start using the system you've outlined above. That demonstrates excellent use of the resources we have with Diigo and the Diigo forums. It's not really the right tool for the job, but I think you know that already (I liked your Trac idea).

    Thanks.

    --
    -- Ghodmode
  • Bruce Adams
     
    I too having the same problem with this site
    -----------------
    bruce
    [url=http://www.crystalrecovery.com]http://www.crystalrecovery.com[/url]
  • Graham Perrin
     
    > same problem

    @ Bruce: whatever the problem was here, it was resolved by Diigo.

    Whatever problem you have, must be new or separate. Please could you start a new topic, with relevant detail? Thanks.

    This topic is already very long, and discusses a mixture of things. It's very difficult to track mixtures.

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