Group items tagged

"The only intent is to limit the personal communication between teachers and students. We don't need to let it cross the line between professional and personal communication."

For the home user, however, password safety requires more than on-the-fly thinking. Pacheco suggests a system built around a main word for all instances. The distinction is that the name of the site is added somewhere. For example, if the main word is "eggplant," the password might be "eggyyplant" Yahoo, "eggplantgg" for Google or "wleggplant" for Windows Live. He suggests listing the variations in an Excel spreadsheet.

Hackers rely on a lot of methods. Some, Rogers said, employ "shoulder surfing." That means what it sounds like -- looking over someone's shoulder as that person is typing in a password

The type of hardware being used can be a clue, said Rogers, a senior technical staffer in the CERT Program, a Web security research center in Carnegie-Mellon University's software engineering institute. It's easy to find a default password, typically in the user's manual on a manufacturer's Web site. If the user hasn't changed the default, that's an easy break-in.

FEW DISTRICTS HAVE MORE MILES on their 1-to-1 computing initiatives than Texas' Irving Independent School District, where the teachers have had laptops since 1996 and the current student program began with a pilot launched in 2001. Today, the Irving 1-to-1 program puts close to 12,000 laptops in the hands of students and teachers throughout the district.

After nearly a decade, Owen and her team have learned a few things about maintaining 1-to-1 computer programs in K-12 environments. The cornerstone of her strategy: personnel. Owen keeps two technicians on duty at the 1-to-1 high school campuses, and one at every other campus. On top of that, the district employs a central team of five technicians whose job it is to resolve problems that people at the campus level can't handle.

The researchers also discussed opinions, some of them perhaps surprising, on other notable subjects in the online social-networking space. Lawley, who has a 14-year-old son, said she is strongly against some of the restrictive methods used online to segregate adults from children in an attempt to protect kids from predators. On Second Life, for example, she can't interact with her son because he has to be in the teen grid and she has to be in the adult grid.

"So I don't learn from him about how to use technologies, and he doesn't learn from me about how to interact in a social context," she said. Shutting down sites or trying to shut out people won't solve the problem of sexual predators, she said. "We don't talk about shutting down the Catholic Church," she said, referring to the clergy sex-abuse scandal. "Sexual deviancy isn't unique to the online world."

Most agencies manage sensitive citizen data: addresses, Social Security numbers, financial records and medical information. You name it, some state or local office has it, and probably electronically. The problem? Many theorize that the Millennials' penchant for online openness could unintentionally expose private information, leaving it ripe for the picking. Millennials bring innovative ideas about technology's use, but for that same reason, do they also pose new security risks?

Anti-virus vendor Symantec released a study in March 2008 assessing this issue. Symantec commissioned Applied Research-West to execute the study, and 600 participants were surveyed from different verticals, including government. Survey participants included 200 IT decision-makers, 200 Millennial workers and 200 non-Millennial workers born before 1980. The data revealed that Millennials are more likely than workers of other ages to use Web 2.0 applications on company time and equipment. Some interesting figures include: 69 percent of surveyed Millennials will use whatever application, device or technology they want at work, regardless of office IT policies; and only 45 percent of Millennials stick to company-issued devices or software, compared to 70 percent of non-Millennials.

How might young people be workplace assets? Could all that time typing or texting make them speedy typists, able to whip up memos at the drop of a hat? Does familiarity with new and emerging technologies have its benefit? You bet, according to Dustin Lanier, director of the Texas Council on Competitive Government. The council brings state leaders together to shape policy for government departments, including IT. "I think they've built an approach to work that involves a lot of multitasking," Lanier said of the Millennials. "Something will be loading on one screen, you alt-tab to another application and pull up an e-mail, the first process loads, you flip back, start a new process, flip to a forum and pull up a topic. It's frenetic but normal to that group." Lanier doesn't think Millennials present more of an IT threat than their older co-workers. After all, young people don't have a monopoly on being distracted in the office. "I can't tell you how many times I've walked by people's desks of all ages and seen Minesweeper up," he said. He thinks employers should embrace some Web 2.0 applications. Otherwise, Millennials might be discouraged from sticking around. According to Lanier, this younger work force comprises many people who think of themselves as free agents. Government should accommodate some of their habits in order to prevent them from quitting.