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"No matter whether you're a new hire or a veteran professional, at some point you're going to have to initiate a 'difficult conversation' with a boss, co-worker or colleague. This conversation could be between you and one person, or it could be between you and an entire group of people."

This New York Times interactive chatbox simulates a text conversation that you might have with a friend that's skeptical about getting COVID-vaccinated. One of the authors, Dr. Gagneur is a neonatologist and a professor of pediatrics at the University of Sherbrooke. His research has led to programs that increase childhood vaccinations through motivational interviewing. The second author, Dr. Tamerius is a former psychiatrist and the founder of Smart Politics, an organization that teaches people to communicate more persuasively. Dr. Gagneur highlights 4 principles that lead to more effective conversation: The skills introduced here are the same ones needed in any conversation in which you want to encourage behavior change, whether it's with your recalcitrant teenager, a frustrated co-worker or a vaccine-hesitant loved one. When you talk with people about getting vaccinated, there are four basic principles to keep in mind: ● Safety and rapport: It's very difficult for people to consider new ways of thinking or behaving when they feel they are in danger. Vaccine conversations must make others feel comfortable by withholding judgment and validating their concerns. Rather than directly contradict misinformation, highlight what they get right. Correct misinformation only late in the conversation, after they have fully expressed their concerns and have given you permission to share what you know. ● Respect for autonomy: The choice of whether to get vaccinated is others' to make, not yours. You can help guide their decision-making process, but any attempt to dictate the outcome - whether by commanding, advising, lecturing or shaming - will be met with resistance. ● Understanding and compassion: Before people will listen to what you have to say, they need to know you respect and appreciate their perspective. That means eliciting their concerns with curious, open-ended questions, showing you understand by verbally summarizing what you've heard and empat

This article talked about different ways to handle a difficult situation, particularly on Thanksgiving. The reason for it being Thanksgiving, is because the midterm elections just happened recently, making the possibility of conversations to be about politics very likely. This article dove into why some people may want to converse about this, and why it's very hard to deal with tough conversations, particularly on a day where it's all about family and thankfulness.

This article answers the question of why sarcasm is hard to detect in texting and email conversations. It depends on things like context of the person like the relationship you have with the person you are using sarcasm with. Also, with texting, you can't convey your emotions with facial expressions like you do in face-to-face conversation. Emojis help a little bit with that, but it isn't the same as a face-to-face interaction.

"Tweenage girls who spend endless hours watching videos and multitasking with digital devices tend to be less successful with social and emotional development ... The girls' answers showed that multitasking and spending many hours watching videos and using online communication were statistically associated with a series of negative experiences: feeling less social success, not feeling normal, having more friends whom parents perceive as bad influences and sleeping less. ... The survey findings are bad news, given that the 8 to 12 age range is critical for the social and emotional development of girls, and because children are becoming active media consumers at an ever-younger age. ... Higher levels of face-to-face communication were associated with greater social success, greater feelings of normalcy, more sleep and fewer friends whom parents judged to be bad influences. Children learn the difficult task of interpreting emotions by watching the faces of other people, Pea said. ... For the negative effects of online gorging, "There seems to be a pretty powerful cure, a pretty powerful inoculant, and that is face-to-face communication," Nass said."

This MIT Technology Review article notes that while Artificial Intelligence has experienced many sophisticated advances, one fundamental capability remains elusive: language. Systems like Siri and IBM's Watson can follow simple spoken or typed commands and answer basic questions, but they can't hold a conversation and have no real understanding of the words they use. In addition, humans, unlike machines, have the ability to learn very quickly from a relatively small amount of data and have a built-in ability to model the world in 3-D very efficiently. Programming machines to comprehend and generate language is a complex task, because the machines would need to mimic human learning, mental model building, and psychology. As MIT cognitive scientist Josh Tenenbaum states, "Language builds on other abilities that are probably more basic, that are present in young infants before they have language: perceiving the world visually, acting on our motor systems, understanding the physics of the world or other agents' goals." ­ If he is right, then it will be difficult to re-create language understanding in machines and AI systems without trying to mimic human learning, mental model building, and psychology.