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3 Even the government-appointed National Council on Human Rights, in its first annual report (2004), expressed deep concern about the 74 cases of "blatant" torture and 34 persons who had died in police or SSI detention that year.4 A U.S. diplomat cabled in 2009 to Washington that Omar Suleiman, director of the Ge

neral Intelligence Directorate, and Interior Minister Habib al-Adly "keep the domestic beasts at bay, and Mubarak is not one to lose sleep over their tactics."5

All aspects of public life were controlled, ranging from censorship of cultural and media production to the operation of labor unions.

Workers were banned from striking and, since the change in the labor law in 2003, were often hired on short-term contracts, under which they had no medical — or social — insurance benefits. The monthly minimum wage had not been raised since 1984, when it was set at LE 35 (in 2011 the equivalent of $6).6 The ETUF enforced government policy rather than represented its millions of members.

Private-sector workers suffered even more, as the 2003 labor law failed to provide any protection to employees negotiating length of contract, salary level, hours at work, overtime compensation, vacation or lunch breaks. Workers often lacked health and injury insurance. Many private-sector firms forced new hires to sign, along with the contract, Form No. 6, which allowed the employer to fire them without warning, cause or severance pay.

The exclusion of opposition forces from the political arena in fall 2010 was accompanied by systematic crackdowns on the media, cultural expression and university life. The regime wanted to prevent critical commentary from being aired in independent newspapers and on private satellite stations. The government closed down 19 TV and satellite channels, hacked or blocked several websites, and pressured private businessmen to cancel outspoken critics' positions as editors, opinion writers and talk-show hosts. The Association for Freedom of Thought and Expression (AFTE) concluded: "The Ministry of Mass Media and Communication has tightened its fist over all media channels to markedly reduce the space for freedom of expression, especially [during and] after the last parliamentary elections."13

Already, press and cultural output were managed through myriad control boards. Journalists were beaten, jailed and/or fined if they investigated corruption or police brutality and were charged with incitement or libel when they criticized government policies or political leaders. AFTE also reported heavy-handed censorship of movies, plays and books.

The crackdown on university life accelerated after the 1979 student charter was amended in 2007 to give administrative bodies — and, behind them, the SSI — the right to bar students from running in university elections. By th

en, the SSI was interfering deeply in university operations: approving the appointment of rectors and deans, exercising a veto over teaching-staff employment and promotions, vetting graduate teaching assistants, determining the eligibility of students to live in dormitories, and interfering in scientific research, textbooks choices, and faculty permissions to travel abroad to participate in conferences.14 The SSI presence was overtly threatening; guards stood at the gates and at each building. Plainclothes SSI officers quelled demonstrations as well as threatening and arresting student activists. Then, in October 2010, the government refused to implement the Supreme Administrative Court ruling that banned SSI guards from the campuses and also blocked anti-regime candidates from contesting seats in the student-union elections.15

They sold significant portions of the public sector for their personal benefit and decreased public investment in agriculture, land reclamation, housing, education and health

Nearly half the residents of Cairo lived in unplanned areas that lacked basic utilities, sometimes living in wooden shacks

the World Bank reported that, by 2006, 62 percent of Egyptians were struggling to subsist on less than $2 a day

Given the overwhelming power of the state, the severe restrictions imposed by the State of Emergency on public gatherings, and the unchecked violence by police and security forces, people were fearful of protesting in the streets. Nonetheless, there were many efforts to expose the conditions. Novels and films highlighted corruption, police brutality, urban poverty and sexual harassment.29 Some art exhibits displayed in-your-face paintings depicting torture and military repression. Human-rights groups reported on poverty in the countryside and cities, deteriorating environmental conditions, harassment of women and activists, restrictions on the press, police coercion, and thuggery during elections.

There was public outrage at the very public beating-to-death just before midnight on June 6, 2010, of 28-year-old Khaled Said, seized as he entered an internet café in Alexandria.35 Late that night 70 young men and women gathered across from the police station, demanding that the police be brought to justice. They received the usual response: beaten, dragged along the street, attacked by police dogs, and arrested. Protests continued throughout the summer: funeral prayers at Sidi Gaber mosque, attended by 600 mourners who spilled out into the street afterwards; a vigil outside the Ministry of Interior headquarters in Cairo; a silent protest along waterfronts and bridges throughout Egypt; and numerous violently suppressed protests in downtown areas not only involving well-known politicians and protest groups but also people who felt that Khaled Said could have been themselves, their son, or their grandson. A teenager reflected this perspective, saying: "This is an extraordinary case. This guy was tortured and killed on the street. I did not know him but I cannot shut up forever."36 "For the sake of Khaled! For the sake of Egypt!" (ashan Khalid, ashan masr) became a rallying cry, voiced in fear as well as in the determination to restore individual and collective dignity (karama). On the fortieth day commemorating his death, people shouted outside the High Court: "Our voices will not be silenced… We've waited for 25 years, but our condition has not improved. Tomorrow the revolution will come."37

Dozens of Facebook groups supported the cause, of which "We Are All Khaled Said" became the most famous. They circulated reports about poli

ce brutality, many of which had been posted in the past but had not received such intense scrutiny. These included the video of police sodomizing a 21-year-old minivan driver in January 2006. Filmed by police officers in Boulaq al-Dakrour station, the police mailed it to the cell phones of other van drivers to intimidate them. "Everybody in the parking lot will see this tomorrow," they boasted.38 Hafez Abu Saeda, head of the Egyptian Organization of Human Rights, noted: "Police brutality is systematic and widespread… The humiliation of the simple citizen has become so widespread that people are fed up."39 Their anger, he warned, could spark a rebellion.

Nonetheless, the protesters themselves agree that it took the swift removal of Ben Ali to make them think that, if sudden change was possible in Tunisia, it might be possible in Egypt.

Even when people broke the barrier of fear on January 25, played cat-and-mouse with security forces on downtown streets on January 26 and 27, and withstood the onslaught all day and night on January 28, they faced a formidable regime, supported by the security forces and the entrenched NDP. The revolution would have been much bloodier if the armed forces had stood by the president. President Mubarak and Interior Minister Habib al-Adly hastened their own demise by unleashing extreme violence on January 28, followed by Adly's abrupt withdrawal of all police forces that night. Enraged, the public created neighborhood watches to ensure the safety of their communities.

Mubarak miscalculated by ordering the armed forces into the streets, even though their loyalty was to the nation — not to the person. He further miscalculated that he could offer minor concessions — such as appointing a vice president, changing the prime minister, and saying that he would not seek another term — on January 28 and again on February 1 and yet follow those placating words by unleashing fierce attacks on February 2. Over the next week, protesters held their ground, thousands of people flooded to city squares to call for dignity and freedom, labor strikes spread, employees in public institutions joined the movement, and lawyers, doctors, and professors marched in their professional garb. Finally, the Supreme Council of the Armed Forces ended its silent watch and forced Mubarak's hand. When Mubarak resisted leaving, the generals compelled the newly-appointed vice president to inform the president that, if he didn't step down, he would face charges of high treason.

Suddenly on Friday, February 11 — as millions of people surged angrily through the streets — Mubarak vanished. Anger transformed into tears of joy and celebration. And the next morning, young people cleaned up the public spaces, symbolically starting the huge task of cleansing Egypt of the corrupt regime and rebuilding the country. How they would rebuild Egypt remained uncertain, but their mobilization instilled a new and powerful pride, coupled with determination to take control over their future and not be cowed again by any authoritarian ruler.

Facebook did not go to Tahrir Square. The people did. Twitter did not go to Al-Qaied Ibrahim Square. The people did.

The Internet, by definition, is a democratic medium, at least in the sense that anyone with Internet access is a potential publisher of information.

The mere presence of the Internet as a source of information helps open up a freer space for public debate, and makes it much more difficult for governments to censor information.

Undoubtedly, blogging created a space for the voiceless in Egypt.

It was the first time individuals felt they could make themselves heard. That in itself was important, whether or not the content was political, and whether or not anyone was reading the blogs. The phenomenon created a venting space for people who had long gone unheard.

Early on, Alaa Abdel Fattah and Manal Hassan were awarded the Special Award from Reporters Without Borders in the international Deutsche Welle’s 2005 Weblog Awards (Best of Blogs) contest, where their blog was cited as an instrumental information source for the country’s human rights and democratic reform movement. The husband-and-wife team had created one of Egypt’s earliest blogs, “Manal and Alaa’s Bit Bucket,” where they documented their off-line activism and posted credible information on protests and political movements, election monitoring and rigging, and police brutality.

Another award-winning blogger was Wael Abbas. He received several honors, including the 2007 Knight International Journalism Award of the International Center for Journalists for “raising the standards of media excellence” in his country. This was the first time that a blogger, rather than a traditional journalist, won the prestigious journalism award, a testament to the important work such bloggers were doing. In the same year, CNN named Abbas Middle East Person of the Year. He has been instrumental in bringing to light videos of police brutality in Egypt, a topic that was taboo before he and other bloggers ventured into it. As a result of these efforts, the Egyptian government at one point brought three police officers to justice on charges of police brutality for the first time in Egypt’s history; they were convicted and sentenced to three years in jail.

nternet applications such as the video-sharing platform YouTube, which appeared in 2005, took blogging to a higher level.

media, the platforms that allow for wider user discussions and user-generated content such as MySpace, Facebook, and Twitter

he next important development came with the introduction of what is typically known as social

another function that social networks served: making you realize that you’re not alone.

Perhaps the first time Egyptians learned about the power of social networks was on April 6, 2008. Workers in the Egyptian city of Al-Mahalla Al-Kobra planned a demonstration to demand higher wages. Esraa Abdel Fattah, an activist then twenty eight years old, felt for the workers and wanted to help them. She formed a group on Facebook and called it ‘April 6 Strike’ to rally support for the workers.

The overall outcome made political activists realize that social networks could be a vital tool in generating support for a political cause, and in encouraging people to join a call for action.

One of the main advantages of the Khaled Said page was how well organized the events were. Protesters were provided with exact times and locations, and given exact instructions on what to wear, what to do, as well as who to contact in the case of any problems with security forces.

t was the Khaled Said page that eventually posted the ‘event’ for a massive demonstration on January 25, Egypt’s Police Day.

Twitter played an important though slightly different role. Crucial messages relayed in short bursts of one hundred and forty characters or less made protesters ‘cut to the chase.’ Most activists tweeted events live rather than posting them on Facebook. Twitter was mainly used to let people know what was happening on the ground, and alert them to any potential danger. It usually was ahead of Facebook in such efforts. Twitter also enabled activists to keep an eye on each other. Some managed to tweet ‘arrested’ or ‘taken by police’ before their mobile phones were confiscated. Those words were incredibly important in determining what happened to them and in trying to help them. Most activists are, to this day, in the habit of tweeting their whereabouts constantly, even before they go to sleep, because they know that fellow activists worry if they disappear from the Twittersphere.