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M-PESA Tips Tips Safaricom investigates all reported cases of fraud or attempted fraud on the network; and our dedicated Fraud team works together with the relevant authorities to seek legal address where appropriate. Fraudsters are known to use tactics that take advantage of customers; they require you to provide information or do something yourself.

Check M-PESA balance When you perform an M-PESA transaction, you will receive a text message that confirms your transaction and tells you your new balance. You can also check your M-PESA balance by going to “My account” on the M-PESA phone menu.

Your M-PESA PIN is used to protect the money in your M-PESA account. You have to key in your PIN before you can perform any M-PESA transactions, so choose a PIN that you can easily remember. Use a PIN that is not easy for other people to guess, and do not share your PIN with anyone, not even Safaricom staff. You can change your PIN at any time by going to ‘My account’ on the M-PESA phone menu. 

In the first case, a merchant is given a designated QR code by their acquirer that is linked to their bank account in the backend. Customers must scan the QR code using the camera on their smart device and then enter the amount to be paid and their individual PIN in order to complete the transaction. An example of this method is SnapScan.

When it initially started, vendors would receive a voucher and redeem it at certain ATMs and received a pin code with that voucher. That became a bit of a problem as some vendors could not read and did not know how to operate the ATM machine so that was phased out. Vendors then had to bring a bank statement for their SnapScan accounts to be linked to their bank accounts. Those vendors who did not have a bank account had to collect their cash every second week. Problems did occur where customers paid short and vendors complained that the right amounts are not in or the money has been withdrawn but there was always a problem and results would show that the money was drawn. All issues were always resolved by SnapScan. And it became a pain with vendors not collecting their money on time and when they don’t keep the proof of their payments on their phones. Hence, I always have to liaise with SnapScan staff. Vendors getting their payments in their bank account is so much better.

When it initially started, vendors would receive a voucher and redeem it at certain ATMs and received a pin code with that voucher. That became a bit of a problem as some vendors could not read and did not know how to operate the ATM machine so that was phased out. Vendors then had to bring a bank statement for their SnapScan accounts to be linked to their bank accounts. Those vendors who did not have a bank account had to collect their cash every second week. Problems did occur where customers paid short and vendors complained that the right amounts are not in or the money has been withdrawn but there was always a problem and results would show that the money was drawn. All issues were always resolved by SnapScan. And it became a pain with vendors not collecting their money on time and when they don’t keep the proof of their payments on their phones. Hence, I always have to liaise with SnapScan staff. Vendors getting their payments in their bank account is so much better.

Yes! SnapScan is safe to use on multiple levels: The app requires a PIN to be entered before any transaction can be completed. This prevents anyone who has your phone from making transactions, as your PIN should be known only to you.  Your card details are also encrypted and stored safely and securely on your phone. Even if your phone is stolen, nobody will be able to see or access your card details.

SnapScan is a new innovative mobile payment App on a smartphone. It provides a cashless, card-less payment app that consumers can use at thousands of merchants across South Africa or to make donations to CANSA.  It can be used for customers of any bank in South Africa (not just Standard Bank).

Consumers can download the MasterPass app from their app store, register, and load their credit, debit or cheque cards from any bank into the digital wallet. To pay, Masterpass users simply need to scan a QR code, or SnapCode, displayed at point of sale or online at a wide range of SnapScan merchants including coffee shops, professionals like doctors and market vendors. They then enter the payment amount into their Masterpass app and confirm the transaction with their ATM pin code or a one-time pin code sent to their mobile phones.

“We are excited to partner with Visa, a leader in payments globally, as they are constantly building world-class solutions for consumers and businesses. Our goals are well-aligned. As we scale our wallet across emerging markets such as Nigeria, Mexico and Ethiopia, partnering with Visa to give both consumers and businesses, who have been underserved, access to Visa’s global network made sense to us,” the company said in a press release.

In order for your patients to make payments using SnapScan they will need to download the free SnapScan App (if they have not already done so).  The SnapScan App is available for iPhone, Android and Blackberry smartphones.  Note that, because the SnapScan user's credit card details are loaded and encrypted onto their phone, it is not necessary for them to actually carry their credit card.  This makes it impossible to lose or skim the credit card, thereby increasing the level of security.

It is possible for your patients to effect payment using QR codes that were not generated by Panacea.  For example, when you register as a merchant they will send you a "generic" QR code that contains your SnapCode (merchant ID) but does not contain any tracking info or a payment amount.  If one of these "generic" QR codes is used Panacea will not be able to generate the payment and allocations automatically, but you will be notified of the payment via Panacea in the normal way .

M-Pesa also works for businesses, which can use the service to pay for business transactions. Business can also receive payments from customers via the paybill facility and can pay employees directly into their M-Pesa accounts.

In order to prevent fraudulent transactions, Paga has put certain measures in place to protect its users. A user logging into an unrecognized device, for example, will have to answer a couple of security questions before proceeding. Again, every transaction using Paga has to be finalized with a personal PIN known only to the user.

How to Use SnapScan: 1. Download. The SnapScan app can be downloaded onto your iPhone or Android device. Open the app and link your card details (SnapScan works with any South African Bank).In less than 5 minutes, you’re good to go! 2. Order. Go to the Le Creuset website and place an order for your desired items. At checkout, select SnapScan as a payment method. This can be used in conjunction with other payment methods such as eBucks, credit card or EFT, as well as Le Creuset Gift Vouchers. 3. Snap. Open the app to scan the SnapCode displayed at checkout on the Le Creuset website. 4.Pay. Confirm payment with your 4-digit PIN

Le Creuset is proud to offer SnapScan as a convenient new payment solution. With this easy checkout option, you only have to load your card details once, when you download the SnapScan app. With your information already securely encrypted on your phone, you don’t need to enter them on the website again. And if you’re paying from your phone, it’s as easy as clicking a button!

M-Pesa offers a safe, fast and low-cost way to pay, receive, transfer and store money. M-Pesa, works in real time and digitally, making it faster and cheaper than traditional informal money transfer services (e.g. sending money on a bus) and safer since every transaction is protected and signed with a PIN.

M-Pesa is specifically designed to benefit customers who have no access to banks - either because they do not have a bank account or because they live too far away from a bank branch. Each transaction is made with a mobile handset, enabling our customers to send money from any location.

Safaricom PLC and Ant Financial Services – the world’s largest fintech services provider – have announced a partnership that will allow Kenyans shopping on AliExpress to pay for their purchases using M-PESA.

Safaricom PLC and Ant Financial Services – the world’s largest fintech services provider – have announced a partnership that will allow Kenyans shopping on AliExpress to pay for their purchases using M-PESA.

Kenyans shopping on Aliexpress.com will be presented with M-PESA as one of the payment options when checking out their shopping cart on the website. Once customers select M-PESA, they will then key in their mobile phone numbers and will subsequently receive a prompt on their phones to type their M-PESA PIN to complete the payment.

The company makes its money by charging a small transaction fee to the retailer on each purchase. This fee varies. “We take a small transaction fee, much like the acquiring component to merchant transactions,” Ehlers says. SnapScan has a partnership with Standard Bank, which means it can process transactions at “competitive rates”, he adds. In addition to transaction fees, SnapScan offers its customers the option of accessing analytics or running loyalty programmes, both of which are billed as add-ons.

SnapScan co-founder, 28-year-old Kobus Ehlers, says there are a number of benefits to this approach for retailers. “It takes about 30 seconds to sign up. We issue a QR code, which you print, and you’re done.” Merchants without bank accounts can cash out their takings at the end of the day. “Customers can pay with the app, the retailer can then get a voucher code at the end of the day that they can punch in at a Standard Bank ATM — or hand over at a Spar — and get cash.” If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.

If customers don’t have the app installed, scanning the QR code will take them to the relevant app store where they can download it.

A free app available for any smartphone, SnapScan works almost like a pocket ATM linked to the user’s debit or credit card account. Instead of handing over a card, customers scan a unique SnapScan logo posted at the cash register with their camera-enabled phone. They enter the amount, type in a pin code (or use touch ID) and a few seconds later the vendor’s phone chimes with a confirmation sent by SMS. It’s quick, painless, and entirely safe, says Ehlers. SnapScan is backed by Standard Bank, one of South Africa’s biggest banks, and uses cutting-edge fraud protection technology. More to the point, he notes, it means that vendors never have access to actual credit card details. “That means no one is noting down your number so he can go shopping later,” says Ehlers.

It’s been so long since 30-year-old Cape Town entrepreneur Kobus Ehlers last used his wallet that he’s not even sure where it is. “My car maybe?” he says as he reflexively scans the cheerfully decorated offices of his startup, SnapScan. When it’s pointed out that leaving a wallet in a car in a city infamous for break-ins and carjackings may not be a good idea, he shrugs. He probably doesn’t even have the equivalent of five dollars in it, he says. “I never use cash. Credit cards are over. There are much better ways to pay for things.”As the co-founder of one of South Africa’s most successful electronic payments apps, Ehlers is of course expected to use his own product. But the real reason he isn’t worried about his wallet is because Cape Town is a city seduced by the idea of cashless and cardless transactions, in no small part because of his company’s success. “You can literally wake up in the morning, buy a cup of coffee, go to your dentist, have lunch, pay your bills, take a taxi, go out for dinner, and donate to your favorite cause without using cash or a card,” says Ehlers. “And in none of that is there any risk of your card details getting stolen, or you getting mugged for your cash.”

It’s been so long since 30-year-old Cape Town entrepreneur Kobus Ehlers last used his wallet that he’s not even sure where it is. “My car maybe?” he says as he reflexively scans the cheerfully decorated offices of his startup, SnapScan. When it’s pointed out that leaving a wallet in a car in a city infamous for break-ins and carjackings may not be a good idea, he shrugs. He probably doesn’t even have the equivalent of five dollars in it, he says. “I never use cash. Credit cards are over. There are much better ways to pay for things.”As the co-founder of one of South Africa’s most successful electronic payments apps, Ehlers is of course expected to use his own product. But the real reason he isn’t worried about his wallet is because Cape Town is a city seduced by the idea of cashless and cardless transactions, in no small part because of his company’s success. “You can literally wake up in the morning, buy a cup of coffee, go to your dentist, have lunch, pay your bills, take a taxi, go out for dinner, and donate to your favorite cause without using cash or a card,” says Ehlers. “And in none of that is there any risk of your card details getting stolen, or you getting mugged for your cash.”

WorldRemit has the largest bank payout network for transfers to USD bank accounts in Nigeria, which includes Access Bank, FirstBank, Fidelity, GT Bank, UBA and FCMB, with ongoing plans for further expansion. Cash pickup in USD is also available from the following banks: Fidelity Bank, First Bank, Access Bank, Polaris Bank, FCMB, Zenith Bank and Union Bank. For added security and convenience, both senders and recipients automatically receive transaction and PIN numbers via SMS and email, for cash pick up. Recipients must present both numbers along with their ID at cash collection points. 

Funding Pula: Insuretech Startup Closes $6M Series A Funding to Scale Up Business Across Africa 0 SharesShareTweetSharePin The African Insuretech service provider, Pula, has recently closed a US$6 million Series A funding round led by TLcom Capital and had participation from Women’s World Banking. It specializes in digital as well as agric insurance to derisk smallholder farmers across Africa. This new round of investment to the insuretech startup will be used to scale up operations in the company’s existing 13 markets across Africa. Pula has so far impacted over 4.3 million farmers on the continent and the new funding will help push its expansion into Asia to power resilience and profitability for Asian smallholder farmers. Pula was launched by Rose Goslinga and Thomas Njeru in 2015, to design and deliver innovative agricultural insurance and digital products to help smallholders farmers improve their farming practices, endure climate risks and bolster their incomes. This has become necessary because for smallholder farmers in emerging markets, the traditional method of calculating insurance through farm visits is often expensive, meaning they are often neglected from financial protection against climate risks.

SnapScan wants to see a cashless, frictionless society. For the customer, the app poses an alternative to cash and credit cards because it’s faster. Customers don’t need to wait in a queue, or for the PoS terminal to finish processing their payment. You can simply take a picture of the merchant’s unique QR code, enter the amount, and they’ll be notified either via SMS or their PoS system. The merchant can set up the system in five minutes (SnapScan claims) with no hardware required other than a mobile phone. This means that any person selling apples on the street to a department store can integrate SnapScan. There are also fewer costs involved compared to setting up a credit card terminal, the only charge being a 3% transaction fee. Secondly, it’s meant to be more secure. With SnapScan’s method of payment, the merchant never has to handle your details or card. The app user’s card details are stored on their smartphones and protected with their personal PIN codes.

This week, SnapScan rolled its app out to The Big Issue vendors across South Africa, the non-profit magazine that’s usually sold at intersections in urban areas. People with the app can now purchase the latest issue by simply taking a photo of a QR code and typing in the amount they want to pay. There’s no hassle of fiddling for your wallet or looking for change lying around in the car before the light turns green.