Group items matching

in title, tags, annotations or url

In this post, I want to step back a bit and ask a more existential question: should you even be using SharePoint 2010 for your collaboration platform in the first place?

10 Awendungszenarien/Use Cases/Einsatzfelder für "Social Media"

The big takeaway: That using social technologies to engage with customers, suppliers and employees will enable the organization to be more adaptive and agile.

According to the study, organizations today are primarily using social technologies for the following: 64% for marketing initiatives 47% for customer support 39% for employee collaboration 27% for sales

Forecasting new products is hard for a retailer like Tchibo. There is no past data to use in statistical models, consumer surveys and test sales are expensive. Tchibo decided to apply Social Forecasting - a new approach from the Enterprise 2.0 area. Social Forecasting utilizes the knowledge of employees and transforms it into hard numbers, e.g. sales forecasts for new products. With Social Forecasting Tchibo was able to achieve extreme cost savings while maintaining a high accuracy in forecasting demand for new products.

When companies use social media internally, messages become content; a searchable record of knowledge can reduce, by as much as 35 percent, the time employees spend searching for company information. Additional value can be realized through faster, more efficient, more effective collaboration, both within and between enterprises.

People don't do business with companies. People do business with people. Here is why―and how-to become a Social Business.