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christian briggs

Principles of Value Networks - 0 views

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    It seems that the Enterprise 2.0 and eLearning community has recently discovered the idea of Value Networks. This concept has been around in the work of Verna Alee, Clayton Christensen, and many others for at least ten years. Christian Briggs, co-founder of SociaLens wrote a chapter about it in 2009, entitled "Web 2.0 Business Models as Decentralized Value Creation Systems" in the following book: http://www.springer.com/computer/swe/book/978-0-387-85894-4
christian briggs

For Your Company To Last, The "Brand" Must Die. But Stories Should Survive (via @FastCo... - 0 views

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    Stories last. Stories exist in all cultures. By definition, they entertain, educate, preserve, and even help carry on values within communities like Fogo Island. Branding appeals to our emotions and our reason. Stories speak to our deepest questions about our own existence. Stories stick because they hold real value. By definition, they entertain, but they also educate, and even instill moral values. In fact, the best stories guide our actions. They become the source code for who we are and who we want to be. For corporations to survive, they need deeply compelling stories at their heart.
Kevin Makice

Groupon brand perception is doing well, despite mistakes - 0 views

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    YouGov BrandIndex shared some findings with us regarding brand perception around Groupon in light of the company's (what some might refer to as) blunders.  A spokesperson for the firm tells WebProNews, "With two strikes under its belt within 10 days of each other (Super Bowl ad, flower debacle), how's Groupon consumer perception faring? People love the bargains of Groupon, but they are becoming increasingly dissatisfied with what's been going on." "YouGov BrandIndex looked at three scores to get a much fuller picture -- buzz (what are you hearing), satisfaction (are you a satisfied customer) and value (does this give you good value)," he says.
Kevin Makice

How much is a Tweet or a Like worth to you? - 0 views

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    ChompOn has released some interesting findings (pdf) related to social media sharing and its value to e-commerce. Specifically, the firm sought out to answer the question: "What is the value of a social action in online commerce?"  What they came up with is that a Facebook Share was worth $14, a Facebook "like" was worth $8, a tweet was worth $5, and a Twitter follow was worth $2.
Kevin Makice

What Is User Experience Strategy? - 0 views

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    A UX strategy has four primary components: Where are you now? Define the value you're delivering to your users today, identify known issues, and explore ways your product can realize what the business hopes to achieve. Where do you want to be? Specify the purpose of what you're building and what needs it will address. Identify opportunities to enhance your product and the guiding principles that will inform product design decisions. Explore all phases of a user's interaction with your product to identify how all product components will fit together. How will you get there? Plan the development of your product to accommodate continual enhancements while maintaining cohesion across the experience. Translate your plan into tangible requirements. How will you measure success? Define what success looks like for your product and what methods will be used to validate your product's success.
christian briggs

CEOs Afraid Of Going Social Are Doing Shareholders A Massive Disservice (via @Forbes | ... - 0 views

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    But if they persist in lagging far behind the general population in social media participation and not delivering value to the shareholders that is there for the taking, they may not be CEOs for much longer.
christian briggs

Why Corporations With a Social Purpose Perform Better (via @Forbes) - 0 views

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    New Post 20 hours ago KPMG's Lord Michael Hastings: Business Must Take Note of Occupy Wall Street New Post 23 hours ago Consumers Expect CEOs to Be Held Accountable and Take Action on CSR New Post 1 day ago Why Corporations With a Social Purpose Perform Better New Post 1 week ago American Ingenuity New Post 1 week ago Sustainable Consumption Is a Myth New Post 2 weeks ago Corporate Social Purpose: It's in What You Don't Sell New Post 2 weeks ago Finally, Occupy Wall Street Puts the Blame Where It Belongs: On Us New Post 2 weeks ago Occupy Wall Street: A Powerful Demand for Something New--Like This Comment 2 weeks ago Yet another point of view Paul: http://wp.me/p1IFEp-7h on Pre-Occupied With Corporate Social Responsibility New Post 3 weeks ago Pre-Occupied With Corporate Social Responsibility New Post 3 weeks ago Starbucks' Job Creation Plan New Post 3 weeks ago Stop Being Cynical About Breast Cancer New Post 4 weeks ago How Sameer Hajee Has Shed Real Light in Africa New Post 1 month ago Taking CSR to the Next Level New Post 1 month ago How A Serial Entrepreneur Found Success By Practicing Responsible Capitalism New Post 1 month ago Making Every Dollar Count: Investing for Impact and Return New Post 1 month ago The Next Global Debt Crisis New Post 1 month ago Thriving on the Value of Vice: Stop Making Too Much of CSR Comment 1 month ago Thanks for your comment. I also makes me think of the importance of [...] on A Higher Ambition for CSR: Corporate Social Purpose New Post 1 month ago A Higher Ambition for CSR: Corporate Social Purpose   *****   6   33     45   0   0   The Forbes 400 World's Billionaires Celebrity 100 World's Leading Companies more + The Forbes 400 is the definitive list of wealth in America, profiling and ranking the country's richest citizens by their estimated net worths. View complete list » #1 Bill Gates Latest News » #14 Mark Zuckerberg Latest News » #7 George Soros Latest News » #331 Stewart Rahr Latest News »
Kevin Makice

Why Do Whistle-Blowers Become Whistle-Blowers? : NPR - 0 views

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    Management gurus have long preached the value of ethical leadership. In the presence of ethical leadership - but the absence of ethical co-workers - what happens to people's honesty?
Kevin Makice

Enterprise Rent-A-Car Case Study | Motivating people in the workplace - Motivation in a... - 0 views

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    Recognition, one of Herzberg's motivators, is important for employees to feel they are valued. To address this, Enterprise has introduced a system called 'The Vote'. This aims to support and encourage the development of exceptional customer service. It works on the basis of co-workers providing assessment on themselves and each other. All employees in rental branches rank everyone in their team, including themselves, in terms of their customer service efforts. They provide a constructive explanation of the rankings given. These are then fed back to all employees. Read more: http://www.thetimes100.co.uk/case-study--motivation-in-action--96-384-4.php#ixzz1AEO1R3Dw
Kevin Makice

4 Innovative Ways to Use Web Video for Small Business - 0 views

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    When a large brand like Pepsi or Old Spice decides to use video, there are a lot of factors they have to consider: What message is their video expressing? How will it affect their customers? When should they release it for maximum impact? Small businesses have to contend with all those same issues, but with smaller staffs and less money. Despite the challenges, there is value in video for small businesses, even if you're a video greenhorn. We found four businesses that have had real world success thanks to video
christian briggs

Interesting Article on The Rise of Generation C in Strategy+Business - 0 views

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    The arrival of Generation C will have an impact comparable to that of the Industrial Revolution, but it will take place much more quickly. For managers, it is no longer sufficient to plan for the next few quarters, or even the next few years. Companies that aren't willing to determine their strategies for the longer term - 10 to 15 years out - are putting their business models and value chains at risk. Executives must begin now to develop an agenda that includes an analysis of the capabilities and workforces they will need in the next decade and beyond. A critical step will be to make sure that the organization as a whole understands the coming changes, and that there are already people within the organization who are living these changes now, who don't perceive them as a threat, and who can help integrate them into the organization's business plan.
Kevin Makice

Coca-Cola cut ad spend by 6.6% and invest more in social media - 0 views

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    The Grocer recently published its Top 100 advertisers report and showed that Coca-Cola cut ad spend by 6.6% in 2010 and invested more in social media. A spokeswoman at Coca-Cola said that while TV is still an important medium from promoting their brands,"many of our recent advertising campaigns and promotions have also utilised online facilities such as Facebook and YouTube more". With the launch of Coke Zone, a social media oriented site which offers Coke drinkers access to exclusive content and rewards, Coca-Cola has clearly realised the value of integrating offline and online marketing.
Kevin Makice

Strong identification with an organization impacts personal values. - 0 views

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    Strongly identifying with an organization or workplace can change people's lives in profound ways, according to a new study in the Journal of Consumer Research.
Kevin Makice

Article - eMarketer - 0 views

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    Creating, finding and sharing compelling content can prove to consumers that a company knows its territory, is a thought leader in its industry and wants to help customers keep up-to-date on important developments. Marketers are placing an ever-greater emphasis on content marketing's ability to add value for targets and prospects.
christian briggs

The Start-Up of You - NYTimes.com - 0 views

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    And while many of them are hiring, they are increasingly picky. They are all looking for the same kind of people - people who not only have the critical thinking skills to do the value-adding jobs that technology can't, but also people who can invent, adapt and reinvent their jobs every day, in a market that changes faster than ever. Today's college grads need to be aware that the rising trend in Silicon Valley is to evaluate employees every quarter, not annually. Because the merger of globalization and the I.T. revolution means new products are being phased in and out so fast that companies cannot afford to wait until the end of the year to figure out whether a team leader is doing a good job.
Kevin Makice

The power of observation: How companies can have more 'aha' moments - Tech News and Ana... - 0 views

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    "Focus groups can only tell you so much. Companies in the mobile business also need to know the right problems to solve, which involves understanding people's implicit needs and unknown desires. Ellen Isaacs, a user experience designer and ethnographer for PARC, explains the benefits of using ethnography to develop better mobile products."
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