Group items tagged

The media may portray text messaging and social networks as powerful new weapons for freedom fighters, but these new communication tools may not be as uniformly beneficial or as robust as suggested, according to Penn State researchers.

"Alongside this, we wanted to gauge wider views across the sector into charities' use of digital and how else they think it could help them. So today we're launching the results of our Charity Digital Survey at our sold out Charity Digital Summit, part of our Google funded programme of technology events for charities. Many of the 334 charity sector professionals who responded to the survey view digital as essential to their work, but fear they could miss out on opportunities for fundraising and income generation due to a lack of digital skills."

"Organizations need to develop data-driven decision making skills to capitalize on new and emerging big data technologies"

"In their newest study, they show that independent of the content of an article about a new technological development, the tone of comments posted by other readers can make a significant difference in the way new readers feel about the article's subject. The less civil the accompanying comments, the more risk readers attributed to the research described in the news story. "The day of reading a story and then turning the page to read another is over," Scheufele says. "Now each story is surrounded by numbers of Facebook likes and tweets and comments that color the way readers interpret even truly unbiased information. This will produce more and more unintended effects on readers, and unless we understand what those are and even capitalize on them, they will just cause more and more problems." If even some the for-profit media world and advocacy organizations are approaching the digital landscape from a marketing perspective, Brossard and Scheufele argue, scientists need to turn to more empirical communications research and engage in active discussions across disciplines of how to most effectively reach large audiences."

ONE HAS LATELY heard much of the hashtag. That is, the Twitter symbol #, used to categorize a tweet. Charlie Sheen's first tweet, for example, was famously: "Winning ..! Choose your Vice... #winning #chooseyourvice." #Winning has gone on to live in irony across the Twitterverse, in mockery of the eternally less-than-winning Sheen. But even President Obama recently urged students to tweet their senators about raising the interest rates on federally subsidized student loans with the hashtag "#DontDoubleMyRate." The new thing, however, is using the word "hashtag" in conversation. Especially if you are under a certain age, you may be catching people saying things like, "I ran into that guy I met-hashtag happy!" or, in response to someone complaining, "My flashlight app isn't working," perhaps you have heard the retort, "Hashtag First World problems!" A college student not long ago reported a favorite witticism to be appending observations with: "Hashtag did that just happen?

Has email become the new fax machine? Thierry Breton, Atos Origin CEO and Chairman, would have you believe so. Following through with a promise made earlier this year to eliminate email use among company employees, Breton plans to move beyond email within the next eighteen months and initiate a communication policy based on instant messaging and social media sites. As Atos Origin is a major international information technology company, the decision to abandon email has the potential to influence other companies' methods of communication among employees.

Walmart has purchased Small Society, a Portland-based mobile developer that's built apps for Starbucks, Amazon, Whole Foods, ZipCar, the Democratic National Committee, and others. Financial terms were not disclosed in an announcement on the retail giant's @WalmartLabs blog earlier today. Small Society's team will join an existing @WalmartLabs location in Oregon, according to the post. Launched in 2011, @WalmartLabs is designed to create technologies that propel the multi-channel brand as a social-mobile commerce player in the years to come. The company also appears to be mounting an agency-like infrastructure that could bypass vendors, keeping some digital marketing development in-house at the Bentonville, AR-based big box merchandiser.

To get its employees on board with social media, FedEx's team "realized we needed to go a lot deeper" than just one hourlong workshop. So team members ended up developing an online curriculum with 17 courses. In about 18 months, more than 500 employees had completed the coursework, Horne said. "This is probably one of the best investments we could have ever made," she said. To convince leaders that investments in social media platforms made sense, Horne said she and her IT partners discovered some of the "hidden dollars" that departments were spending to build their own, ad-hoc technology to connect and seek out experts.

Interesting research from McKinsey suggests that companies using social media or "collaborative Web 2.0 technologies" are achievingt higher profits. Read more: http://wallblog.co.uk/2011/01/10/companies-using-social-media-are-making-more-money-says-mckinsey/#ixzz1Aq7IXm5E

If you haven't (yet) read Coase's "The Nature of the Firm" (and you should), this article explains why his thinking in 1937 lends strong insights into the impact that digital communications technologies are having on today's organizations and markets. 

Five centuries years ago, a new technology swamped the world with data. What we can learn from the aftermath.

At GeekDad we are always interested in the intersection where technology supports our children's learning and creativity. So, this new project that is taking

I was delighted to have presented at the Colorado Learning and Teaching with Technology conference at the University of Colorado yesterday. This was my second

Sherry Turkle on the Colbert Report. I will be reading the book soon, but i presume that digitally fluent folks know how to "put technology back in its place." 

Guest Blogger How Zappos makes social media a part of its company culture By Guest Blogger on January 10, 2011 | 1412317 Commentshttp%3A%2F%2Fsmartblogs.com%2Fsocialmedia%2F2011%2F01%2F10%2Fhow-zappos-makes-social-media-a-part-of-its-company-culture%2FHow+Zappos+makes+social+media+a+part+of+its+company+culture2011-01-10+13%3A32%3A19Guest+Bloggerhttp%3A%2F%2Fsmartblogs.com%2Fsocialmedia%2F%3Fp%3D14123 * * Share94 * * * Email * * Share94 * * * Email This post was written by SmartBrief technology editor Susan Rush. When it comes to social media, Zappos.com just gets it. Social media is not just a business strategy, it should be part of the culture, said Zappos' Thomas Knoll during the "Social Media in Action: Philosophies, Strategies and Tactics That Consistently Win" panel discussion at the International Consumer Electronics Show on Friday. Knoll said too much emphasis is often put on the "media" part of social media, adding that he is "a much bigger fan of the social part." The goal of social media is to connect and build relationships with customers.

The adoption of social software by organizations started with the tools, and has moved to focus on the purpose for the tools. The last piece of the puzzle with be the people: their skills with the technologies and the ways that those skills affect their relationships with each other.

A few notable thoughts here:  "as rare as these shifts are, the early predictions about [their impact] are usually underappreciated." "the number one way that customers get information today is through "personal interaction with an employee of the firm" which trumps all traditional sources that most organizations are heavily invested in such as analyst opinion, the Press, and advertising, and that gap has widened."

Information Technology (IT) consultants experience less stress when they carry out assignments in a working environment that motivates them. It also helps IT consultants experience less stress if they are able to manage their own work and if the demands placed on them in their work are reasonable. This is revealed in a psychology thesis from Gothenburg University, Sweden.

How important is Twitter in the political revolutions sweeping the Middle East? That was the topic of discussion on stage at the CTIA mobile and wireless convention today in Orlando, Florida and two very different, very strong opinions were voiced. "I don't think anyone in their right mind would say that sending a tweet is the equivalent of activism," said Twitter co-founder Biz Stone, "but it's another tool people can use." Kenneth Roth, executive director of of Human Rights Watch, one of the world's most respected human rights organization, framed things very differently though. He said on stage (above) that mobile technology in general would make it impossible today for something like Nazi Germany to unfold again the way it did historically.

Chance favors the connected mind. That is what author Steven B. Johnson says to those looking for the next big idea. Johnson is the author of "Where Ideas Come From" a book that looks at the macro trends on how innovation evolves. Ideas are rarely created through a "eureka" moment. It may seem like Doc Brown fell off his toilet and invented the flux capacitor, but really the idea for time travel and how to do it were converging in his brain for quite some time before the blow to head. Instead of an "aha!" moment, Johnson believes that ideas are born of a "slow hunch" that are made possible through periods of technological innovation and evolution. If you are creating a startup, where do you get your ideas from?