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Though this study is informative and interesting, there are some serious limitations that should be taken into account if we are to generalize its results to all situations of collective action (like organizations). We may do a longer writeup some time in the future, but here are a few questions that it raises: Oh, and here is a link to the original paper: http://ow.ly/3VaS4 -----Is this a problem of the technology, or of fluency with the technology?---- "This is the danger with lean media, and is especially frustrating because it implies that if a willingness to cooperate can be effectively conveyed to other group members-perhaps an easier problem to fix than curing opportunistic intent-the problems of non-cooperation..they just did not know if they could rely on others to reciprocate." (p. 119) These conclusions suggest that fluency with a medium and the norms of communication through that medium may play a significant role in trust. In other words, if i am not good at communicating my intent to cooperate within the limitations of any medium (including face-to-face speech), i will have a hard time building trust. ----Are all digital media still as "lean" as email was in 2005?--- This study bases its concept of "media richness" on 1986 work by Daft and Lengel which suggested a continuum of media richness that contains face-to-face on the "rich" end and things like reports on the "lean" end. The assumption that social media, MMORPG's, digital collaboration platforms, etc are also at the lower end with email is very, very questionable.  ----Can we generalize the behavior of business students to all situations of collective action?---- The participants were all upper-level business students from the early 2000's, who are socialized and train to deal with colle

----Norms of anonymity may have changed since 2005---- There seems to have been an increase in people using digital technologies (especially social media) as a way to build their identity, rather than anonymize it. In fact, services have sprung up to provide people with personal landing pages (http://lifehacker.com/#!5534456/five-best-personal-landing-pages). If this is true, then there is likely a corresponding pressure to build and maintain trust in a world of digital trails and easy search.

Social media websites, such as Facebook and MySpace, may reveal information that could identify underage college students who may be at risk for problem drinking, according to a report published Online First by Archives of Pediatrics and Adolescent Medicine.

It is quite easy to end up writing about the problems with parliament and the failings of politicians. Our assumption tends to be that the problems with politics today lie solely in Westminster. But these memes show that mendacity is found outside SW1 as well as in it. If we must hold our politicians in revulsion - rather than recognising that they're no more (or less) flawed than the rest of us - then we should at least also hold those who create these totally inaccurate graphics in even lower esteem.

The 10 most critical job skills to parlay in your job search for 2013: Critical thinking, Complex problem solving, Judgment and decision-making, Active listening, Computers and electronics, Mathematics, Operations and systems analysis, Monitoring, Programming, Sales and Marketing

"Small companies might turn to an out-of-box ESN like Salesforce (Chatter), while larger companies buy an ESN platform and then customize it to fit their needs.  But one of the biggest problems with ESN's right now is that developers and trainers don't account for culture."

"In their newest study, they show that independent of the content of an article about a new technological development, the tone of comments posted by other readers can make a significant difference in the way new readers feel about the article's subject. The less civil the accompanying comments, the more risk readers attributed to the research described in the news story. "The day of reading a story and then turning the page to read another is over," Scheufele says. "Now each story is surrounded by numbers of Facebook likes and tweets and comments that color the way readers interpret even truly unbiased information. This will produce more and more unintended effects on readers, and unless we understand what those are and even capitalize on them, they will just cause more and more problems." If even some the for-profit media world and advocacy organizations are approaching the digital landscape from a marketing perspective, Brossard and Scheufele argue, scientists need to turn to more empirical communications research and engage in active discussions across disciplines of how to most effectively reach large audiences."

"Managers tend to pick higher-risk options when forced to choose between competing alternatives to complex situations, according to researchers from the University of Guelph and University of Waterloo whose study was published recently in the Journal of Business Ethics. But when they're not forced to choose, managers tend to reflect more and solve problems with fewer negative consequences, says the study."

ONE HAS LATELY heard much of the hashtag. That is, the Twitter symbol #, used to categorize a tweet. Charlie Sheen's first tweet, for example, was famously: "Winning ..! Choose your Vice... #winning #chooseyourvice." #Winning has gone on to live in irony across the Twitterverse, in mockery of the eternally less-than-winning Sheen. But even President Obama recently urged students to tweet their senators about raising the interest rates on federally subsidized student loans with the hashtag "#DontDoubleMyRate." The new thing, however, is using the word "hashtag" in conversation. Especially if you are under a certain age, you may be catching people saying things like, "I ran into that guy I met-hashtag happy!" or, in response to someone complaining, "My flashlight app isn't working," perhaps you have heard the retort, "Hashtag First World problems!" A college student not long ago reported a favorite witticism to be appending observations with: "Hashtag did that just happen?

"Focus groups can only tell you so much. Companies in the mobile business also need to know the right problems to solve, which involves understanding people's implicit needs and unknown desires. Ellen Isaacs, a user experience designer and ethnographer for PARC, explains the benefits of using ethnography to develop better mobile products."

The best managers know how to frame work as a problem that is a lot of work to complete and a small amount of work to check. Mediocre managers spend too much time checking and revising their employees' work, and begin to approach the cost of just doing it themselves. (The worst managers hire incompetent people.) Wolfram Alpha made me this cute Venn diagram of the sweet spot: Competent (C) and not Micromanaged (M). Teams led by good managers reside in the shaded area of the diagram.

The problem we see today is that many leaders cannot themselves count on a long-term strategy; they know direction will change, and they find it "de-energizing' that they can't help their employees provide one concrete, accurate answer to direction. What we have seen is that dialogue about direction on a more frequent basis, being honest and open about the unknown, is the best strategy. Leaders need to learn how to do this because frequent, ongoing dialogue about direction and redirection are not part of the traditional leadership training manual that taught 5-year strategy planning.

Journalist and NYU fellow Nir Rosen probably didn't know he was putting his career in jeopardy when he hit send on Twitter yesterday. After all, it was just one of 600-odd tweets he'd sent since joining the social networking site.   Lara Logan had to outdo Anderson. Where was her buddy McCrystal.   It was probably something the war correspondent would say over a dinner party with buddies. Everyone likes a good joke at the expense of Anderson Cooper, right? The problem is the Twitter dinner party includes the whole world.

Collaboration means different things to different people. When some people refer to collaboration, they're talking about technology. And that's part of the problem. Companies think that if they introduce certain technologies, that they're collaborating. But a central point in my book is that tools and technologies never create collaboration. Culture creates collaboration.

Instead of starting out a project saying "What a great opportunity to try this new technique!", we can ask instead, "Looking at the problem I'm trying to address, have I learned anything in the past that can help me develop the most appropriate solution?"

Alex Pang, a visiting fellow at Microsoft Research Cambridge, actively researches this area. Pang proposes a new paradigm called contemplative computing. Today he gave a talk on the idea at the Lift France 2011 conference and has published a PDF of it. You can also find a rough draft of his paper on contemplative computing. So can computers actually help improve our concentration and contemplation, instead of leading us into distraction? The problem, as Pang puts it, is that "Technologies that were supposed to help us think better, work more efficiently, and connect more meaningfully with others now interrupt us, divide our attention, and stretch us thin."

After Local Motors won the XC2V competition, they were given a mere 14 weeks to build a prototype of their "FLYPMODE" concept, a vehicle built on a common chassis capable of performing both combat resupply and medical evacuation missions. As it turns out, they didn't even need all 14 weeks, and were able to complete the prototype ahead of schedule, no problem. Check out a bunch of pics of the not yet armed but otherwise fully operational XC2V vehicle in the gallery below. Part of the point of this whole exercise was to see how effectively crowd-sourcing through private industry could be used to design, develop, and build a new vehicle. In a result that will shock nobody at all, the XC2V went from concept to prototype some five times faster than it normally takes our ponderously bloated war machine to come up with something similar. While DARPA hasn't commented on cost, I imagine that it was exponentially cheaper, too.

"Open centers of grassroots innovation, hackerspaces offer opportunities to source talent, create goodwill, and push technology forward"