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"Our customers seek out the UGG brand online, on their mobile devices and in stores. By creating a single, accurate view of their engagement with us, we can better align our service, marketing and merchandising with their needs," said Dave Powers, President, Global Direct to Consumer, Deckers Outdoor.

Entries for two thirds of last week's 18 Oracle Retail Week Awards came from the contenders themselves. This is not to denigrate the winners' success, as many powerful peers had also put themselves forward. But no entries were invited for the top five awards, which depended solely on the judgement of the industry and the panel. And they coincidentally had something else in common: Aldi, Alliance Boots*, Arcadia, Inditex and John Lewis are all privately held or controlled businesses (*pre Walgreens).

The release notes that with Oracle's new mobile functionality and platform for PeopleSoft Campus Solutions, higher education institutions can offer an even richer student experience, and they have a more powerful foundation on which to roll out more information and functionality to their end users. The mobile enhancements enable students to take action on and manage key processes through a secure smartphone application.

Press release highlighting that AboitizPower, a Power distributor, retailer and generator in the Philippines, has implemented Oracle Utilities Customer Care and Billing to improve efficiency and enable compliance. The release notes that prior to selecting Oracle's solution in August 2011, AboitizPower's six subsidiaries were using unrelated systems developed internally and customized over several years. The release includes comments from Rodger Smith, senior vice president and general manager at Oracle Utilities noting that Oracle Utilities Customer Care and Billing will enable AboitizPower to streamline billing processes and allow the utility to meet privatization and deregulation requirement.

The November 22 edition of University Business includes the following article highlighting how improvements in business intelligence (BI) tools have given higher education leaders more data power for decision making. The article notes that Florida State moved from third-party legacy BI tools to Oracle BI Suite Enterprise Edition Plus last year to standardize on one platform. The article includes comment from Selim Burduroglu, industry architect, Oracle Education & Research, who suggests three core principles for successful BI in higher education - start simple and evolve, minimize variables and link insight to action to provide continuous institutional effectiveness.

The City of Long Beach, one of the largest cities in California, has selected Oracle Utilities Customer Care and Billing and Oracle Utilities Mobile Workforce Management for its utility billing replacement project

Toronto Hydro-Electric System Limited (Toronto Hydro) - one of the largest municipal electric distribution utilities in Canada delivering power to approximately 705,000 residential, commercial and industrial customers across the city of Toronto - implemented Oracle Utilities Customer Care and Billing to enhance its billing processes.

The July 26 edition of eWeek includes the following article highlighting a new version of Oracle's Exalogic Elastic Cloud software as well as a new application aimed at electric and other utility companies, Oracle Utilities Operational Device Management. The article notes that Oracle Utilities Operational Device Management can help utility companies manage their smart power grids and other infrastructure.

The April 9 edition of Campus Technology includes the following article on how the University System of Georgia (USG) plans to introduce predictive analytics into its 31 public institutions. The article covers Georgia's recent shift from managing student data and courses to predicting outcomes and summarizes a recent workshop at a tech showcase in Georgia, which included Valdosta State University. The article highlights Valdosta's partnership with Oracle in building a "more traditional" business intelligence approach and its recent efforts in information discovery to pull data from non-traditional sources, creating a complete picture of the student.

The April 9 edition of Campus Technology includes the following article on how the University System of Georgia (USG) plans to introduce predictive analytics into its 31 public institutions. The article covers Georgia's recent shift from managing student data and courses to predicting outcomes and summarizes a recent workshop at a tech showcase in Georgia, which included Valdosta State University. The article highlights Valdosta's partnership with Oracle in building a "more traditional" business intelligence approach and its recent efforts in information discovery to pull data from non-traditional sources, creating a complete picture of the student.

SaaS will be the norm. Pretty much all systems are already available in this format and most hotels are very comfortable using them - except for PMS. Sometimes this is for psychological reasons of personal comfort with having the data on premise; sometimes there's a genuine difficulty in obtaining reliable, cost-effective communications links. Nonetheless, I am certain this objection will fade over time. Oracle in particular has announced that it will only sell the new version 9 of Opera on a remotely hosted basis, setting the tone for the rest of the industry. Less customization. The age of expecting major PMS vendors to agree to significant enhancements for individual hotels is over. The smaller vendors will probably continue to do so, but it's not feasible for the larger ones. We don't expect Microsoft or Apple to customize their systems for us when we're ready to buy something new, we just adapt to what they offer. The same's true for Oracle, Infor and the other major PMS vendors; their systems are powerful and flexible enough to be useful in most situations. If you want something very specific you'll always be able to find a vendor who'll customize its system for you, just as you can run your own PC on Linux configured just the way you want it, but mainstream will be good enough for most.