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In this cover story by editor Erin Harris, Advance Auto Parts vp of IT Geraldine Schlueter details this $5B retailer's transition to a new merchandising system and the impact on item and store performance

TMC.net includes the following article highlighting that Romtelecom, one of Romania's largest communications service providers, and Telekom Malaysia have deployed Oracle's rapid offer design

Interview with Raghav Sahgal, vice president, Asia Pacific & Japan, Oracle Communications

Indian mobile service provider, Aircel has adopted Oracle Communications Services Gatekeeper as well as Oracle Fusion Middleware which will equip the operator with a scalable and personalized content delivery platform mainly for new revenue generation thr

Home Care Provider Improves Decision Making with Timely, Accurate Intelligence

Oracle awarded PureApps the Oracle Applications Specialist Partner of the Year 2011 award during its annual Oracle PartnerNetwork Specialized UK Awards.

Highlighting that Oracle and Infosys Technologies announced the completion of a successful business transformation program incorporating the implementation of Oracle Utilities Network Management System at Seattle City Light. The article notes that the ne

In a joint statement, OLR and Infogain have announced plans to develop a strategic alliance to provide global Oracle Retail consulting and systems integration services.

The Oct. 19 edition of Pipeline includes the following article highlighting that Oracle announced Telefonica Germany had completed its first phase implementation of Oracle Communications Order and Service Management 7.0. The article notes that as more wireless operators absorb broadband assets in order to stake their claims in the mobile broadband space, more CSPs may trend toward centralized approaches, like this one.

As retailers expand, effective merchandising and efficient store operations are critical to ensuring the customer experience and item performance translate to new marketplaces. C. Wonder is using Oracle Retail and has opted for a cloud software-as-a-service deployment that allowed them to shorten the implementation time, while offering best-in-class systems and supporting flexibility to grow.

As retailers expand, effective merchandising and efficient store operations are critical to ensuring the customer experience and item performance translate to new marketplaces. C. Wonder is using Oracle Retail and has opted for a cloud software-as-a-service deployment that allowed them to shorten the implementation time, while offering best-in-class systems and supporting flexibility to grow.

"Oracle Retail provides us with the technology to grow our brands and our business," said Michel Joncas, Vice President of Information Technology, Groupe Dynamite. "As we open more stores and add partners, having everyone on the same platform and with a single view of our inventory helps us optimize operations to give better service to our customers."

Consumers are asking for a shopping experience that allows them to purchase where and when they want, using a mix of devices, web sites and stores. Retailers are responding by erasing lines between channels, targeting offers and making inventory readily available at the right time and place.

Hosting a cross-industry event like this one isn't easy and Oracle nailed it. A galvanizing topic was the overarching inter-industry trend that no one could have predicted just ten years ago; the "consumerization" of customer-centric industries like telecom, healthcare, and utilities. During a Customer Experience general session panel moderated at the conference by Oracle Retail SVP and GM Mike Webster, I found myself reflecting on the fact that Chris Hall CIO at prepaid mobile leader 2degrees, Penni McLean-Conner, Chief Customer Officer and SVP at Northeast Utilities, Gwen O'Keefe, VP of Analytics and Chief Medical Informatics Officer at Group Health Cooperative were all taking cues from Stage Stores CIO Steven Hunter, subject of our March feature story.

You don't have to be a sailing enthusiast to become engrossed in the story of the 2013 America's Cup...