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SurfStitch, Australia's leading online surf and fashion retailer, has chosen to extend the use of Oracle ATG Web Commerce to support its growing international presence and the expansion of its brand portfolio. Launching as Australia's first online retailer for surf and fashion in 2008, SurfStitch has grown rapidly through its passion for providing exceptional customer service and an extensive brand offering that includes all well known surf brands, such as Billabong, Quiksilver, RipCurl, Volcom, Nixon and many others.

Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

"After the successful launch of Sainsbury's Brand Match in September, contributing to the retailer's total revenue uplift of 7.6% for this half year, Sainsbury's Brand Match has been nominated for the Oracle Retail Technology Initiative of the Year Award 2012."

French DIY retailer, Leroy Merlin, the Brazilian department store chain and fashion specialist, Marisa, and skincare brand, Molton Brown, have all invested in Oracle solutions to support future growth. The moves were announced at the National Retail Federation's Big Show in New York last week.

French DIY retailer, Leroy Merlin, the Brazilian department store chain and fashion specialist, Marisa, and skincare brand, Molton Brown, have all invested in Oracle solutions to support future growth. The moves were announced at the National Retail Federation's Big Show in New York last week.

"Consumers want to interact with a brand like UGG on their terms, not anyone else's," CIO Yul Vanek said. "It is our responsibility to ensure that a premium brand experience is delivered consistently, and with ease across all potential touchpoints."

Tilly's expects Oracle Endeca will help increase site visits and improve search engine rankings by making it easier for consumers to encounter the brand as they go online to seek information and products related to the West Coast inspired lifestyle and the sought-after brand rooted in action sports, music, art and fashion

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

The Global Hotel Alliance (www.gha.com) runs a customer loyalty program known as Discover on behalf of its brands, providing a technological systems platform for members to use. "We provide knowledge and insights to help our member brands run a loyalty program," Folker Heim, director of loyalty marketing, says... The backbone of the program is the OPERA customer informa­tion system (OCIS) which is connected to the OPERA PMS (www.oracle.com/hospitality). "We exchange data on loyalty program members, profile, preferences, card members, join dates, amount of rewards, rewards redeemed and so on," Heim explains.

"Implementing the Oracle Retail suite added much needed capabilities to the very core of our business, supporting both regional and brand expansion," said Yul Vanek, vice president of information technology, Deckers Outdoor

In a briefing held at NRF 2014, Mike Webster, SVP and General Manager of Oracle Retail, explained that Release 14 is designed "to connect all of these [customer] interactions" in order to create a seamless customer experience. "The industry has made great strides in building great digital experiences," Webster said. "It has set the marker in terms of how we use mobile and online commerce to build a brand. We'll see the industry work more aggressively towards hyper-personalization."

In a briefing held at NRF 2014, Mike Webster, SVP and General Manager of Oracle Retail, explained that Release 14 is designed "to connect all of these [customer] interactions" in order to create a seamless customer experience. "The industry has made great strides in building great digital experiences," Webster said. "It has set the marker in terms of how we use mobile and online commerce to build a brand. We'll see the industry work more aggressively towards hyper-personalization."

Gymboree is looking to Oracle Commerce to support its full range of international e-commerce sites across all its brands, which include Gymboree, Janie and Jack, and Crazy 8

Gymboree is looking to Oracle Commerce to support its full range of international e-commerce sites across all its brands, which include Gymboree, Janie and Jack, and Crazy 8

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," Sir Philip Green, owner of Arcadia Group said. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time.

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," Sir Philip Green, owner of Arcadia Group said. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time.

Arcadia Group has revealed an investment in Oracle Retail systems to ensure it can maintain a consistent customer offering and experience across all of its brands as a key part of its global expansion strategy. The Group will use its new retail applications to support enhanced inventory management in order to deliver the right products to the right market segments, targeted to the needs and tastes of different global consumers.

Arcadia Group has revealed an investment in Oracle Retail systems to ensure it can maintain a consistent customer offering and experience across all of its brands as a key part of its global expansion strategy. The Group will use its new retail applications to support enhanced inventory management in order to deliver the right products to the right market segments, targeted to the needs and tastes of different global consumers.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

The September 2015 edition of NACUBO Business Officer Magazine includes the following article highlighting how mobile apps are helping improve the campus experience. The article quotes Cary Brown, director of development, Oracle Higher Education, who discusses how Oracle Campus Mobile enables higher education institutions to brand mobile apps. The article also includes a quote from Mark Armstrong, vice president for higher education product development, Oracle, who discusses the importance of mobility for students.

The September 2015 edition of NACUBO Business Officer Magazine includes the following article highlighting how mobile apps are helping improve the campus experience. The article quotes Cary Brown, director of development, Oracle Higher Education, who discusses how Oracle Campus Mobile enables higher education institutions to brand mobile apps. The article also includes a quote from Mark Armstrong, vice president for higher education product development, Oracle, who discusses the importance of mobility for students.

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

Vendor eyes multi-channel as it builds cloud portfolio. Oracle is hitting retailers with a flood of enterprise software as it seeks to establish itself as a key cloud player in the market. The software vendor will launch six products covering critical ecommerce, customer engagement, order management, order fulfilment, loss prevention, and brand compliance. Jill Puleri, SVP and GM at Oracle Retail, said: "Retailers looking for agility, performance, and cost predictability are increasingly considering the cloud. "The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers' ability to respond to new opportunities for growth." Many of the products are dedicated to enabling multi-channel operations, a focus for retailers seeking to integrate their online and offline business amid rising customer expectations.

Vendor eyes multi-channel as it builds cloud portfolio. Oracle is hitting retailers with a flood of enterprise software as it seeks to establish itself as a key cloud player in the market. The software vendor will launch six products covering critical ecommerce, customer engagement, order management, order fulfilment, loss prevention, and brand compliance. Jill Puleri, SVP and GM at Oracle Retail, said: "Retailers looking for agility, performance, and cost predictability are increasingly considering the cloud. "The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers' ability to respond to new opportunities for growth." Many of the products are dedicated to enabling multi-channel operations, a focus for retailers seeking to integrate their online and offline business amid rising customer expectations.

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," Sir Philip Green, owner of Arcadia Group said. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," Sir Philip Green, owner of Arcadia Group said. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," said Sir Philip Green, owner of Arcadia Group. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."

"Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices," said Sir Philip Green, owner of Arcadia Group. "Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time."