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Oracle Retail

ORACLE RETAIL RESEARCH: CONSUMERS WANT PERSONALIZED SHOPPING EXPERIENCE | Dutch IT-Channel - 0 views

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    News article on Oracle Retail global research.
Oracle Retail

Great Expectations | Retail Systems - 0 views

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    This article focuses on the UK launch of the global research. The piece appears on page 49 of the magazine.
Oracle Retail

Businesses See Big Benefits To Offering Individualized Customer And Employee Experience... - 0 views

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    "Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.
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    "Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.
Oracle Higher Education

University Business - Student Services Pulse Check - 0 views

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    The October issue of University Business includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that students experience on campus is what keeps them coming back, but even if they love their classes, that joy can be overshadowed by frustration of dealing with student services offices. The article is part of the Stats Watch section and includes various statistics from the report including that 30 percent of students say their school does not meet their customer service expectations. The article includes comment from Cole Clark, global vice president for education and research, Oracle, who notes that though there are some schools doing amazing work, there is a tremendous amount of headroom to improve effectiveness without spending truckloads of cash to get it done.
Oracle Higher Education

University Business - Open Source Myth Busters - 0 views

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    The December issue of University Business includes an article highlighting the myths and realities of open source and its use on campus. The article includes comment from Cole Clark, global vice president of education and research, Oracle, who debunks multiple myths. Cole notes that often higher education institutions turn to open source when there are already mature commercial applications with robust systems to meet their needs. Cole explains that an open source application that's newer and relies on the power of community might not have had the time to catch up with commercial software's level of development. The article also notes that Oracle has utilized open source for the types of benefits that wider collaboration can bring. Cole notes that using open source makes Oracle's products better, and development has taken significant leaps forward because of it. Cole concludes the article with feedback on how institutions should move forward when considering open source solutions.
Oracle Higher Education

University Business - Higher Education's Elevation Toward the Cloud - 0 views

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    The February 11 edition of University Business include the following article by Cole Clark, global vice president of education and research industries, Oracle, discussing cloud computing in higher education. The article notes that many higher education institutions are moving to the cloud because of shrinking budgets, increasing system complexity, and escalating user expectations. The article also notes that while implementing new solutions can be costly, higher education institutions are realizing significant returns on their cloud investments, whether public or private. The article concludes that for higher education, with the tangible benefits of efficiency, cost savings, and improved service delivery, the challenge is "how, what, and when" to move to the cloud-not "if."
Oracle Higher Education

eCampus News - Press Release: Valdosta State University Improves Student Success and Re... - 0 views

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    The January 10 edition of eCampus News includes the following press release announcing that Valdosta State University has seen a 10 to 15 percent improvement in student midterm and final grades since implementing Oracle Business Intelligence Enterprise Edition. The release includes comment from Cole Clark, global vice president, education and research industries, Oracle, who notes that with Oracle Business Intelligence Enterprise Edition's out-of-box reports, Valdosta State University's faculty and staff have the information and tools they need to continuously monitor student performance and make quick decisions on how to support each student and improve the educational experience.
Oracle Higher Education

eSchool News - Press Release: Valdosta State University Improves Student Success and Re... - 0 views

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    The January 10 edition eSchool News includes the following press release announcing that Valdosta State University has seen a 10 to 15 percent improvement in student midterm and final grades since implementing Oracle Business Intelligence Enterprise Edition. The release includes comment from Cole Clark, global vice president, education and research industries, Oracle, who notes that with Oracle Business Intelligence Enterprise Edition's out-of-box reports, Valdosta State University's faculty and staff have the information and tools they need to continuously monitor student performance and make quick decisions on how to support each student and improve the educational experience.
Oracle Retail

Nearly 90% of consumers rank service as important to retail experience | MyCustomer.com - 0 views

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    Coverage of the Global research press release.
Oracle Retail

Oracle Retail research in Russia: consumers want every retail interaction to be good th... - 0 views

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    According to a study conducted by Oracle Evolution of Experience Retailing, consumers want to retail store is not limited to, a city or a country, take into account local needs and expectations, and was due to their individual preferences. 87% of Russian respondents said that the quality of care for them very or quite important, while 70% intend to shop in other countries to get the best prices. Russian consumers as well as consumers in other countries, learn increasingly global market opportunities so retailers must bring to the fore the initiative to identify key business requirements, to meet customer demand and ensure more effective competition.
Oracle Higher Education

University Business - Oracle Rolls Out PeopleSoft Campus Solutions Self Service Mobile ... - 0 views

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    The May 15 edition of University Business includes an article highlighting Oracle's PeopleSoft Campus Solutions mobile functionality. The article notes that the technology is built using Oracle Application Development Framework (ADF) mobile, which enables colleges and universities to extend their mobile applications to include websites and other content they want students to access and also enables security features. The article also details the mobility enhancements, such as the ability to enroll, add, and drop classes. The article includes comment based on the release from Cole Clark, global vice president of education and research, Oracle, who notes that students will now have immediate, personal, and easy access to information. Additionally, higher education institutions now have a platform which enables them to roll out more information and functionality, maximizing value.
Oracle Higher Education

eSchool News - Columbus State University Implements Data Warehouse and Business Intelli... - 0 views

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    The May 13 edition of eSchool News includes a press release announcing Columbus State University implementing Oracle's Data Warehouse and Business Intelligence Environment enabling the university to gain real-time visibility into student performance and engagement. The press release includes comment from Cole Clark, global vice president of education and research, Oracle, who notes that Oracle's Business Intelligence Enterprise Edition's real-time reporting and accuracy can bring together student and faculty information and allow Columbus State University to spend more time developing programs and making informed decisions to increase student retention, progression, and graduation rates.
Oracle Higher Education

eCampus News - Press Release: Columbus State University Implements Data Warehouse and B... - 0 views

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    The May 13 edition of eCampus News includes a press release announcing Columbus State University implementing Oracle's Data Warehouse and Business Intelligence Environment enabling the university to gain real-time visibility into student performance and engagement. The press release includes comment from Cole Clark, global vice president of education and research, Oracle, who notes that Oracle's Business Intelligence Enterprise Edition's real-time reporting and accuracy can bring together student and faculty information and allow Columbus State University to spend more time developing programs and making informed decisions to increase student retention, progression, and graduation rates.
Oracle Higher Education

eSchool News - Oracle Optimizes Mobile Access to Campus Business Processes, Improving t... - 0 views

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    The May 13 edition of eSchool News includes a press release announcing Oracle's mobile functionality and platform for PeopleSoft Campus Solutions enabling higher education institutions to offer a richer student experience. The press release includes comment from Cole Clark, global vice president of education and research, Oracle, who notes that the new mobile functionalities give students immediate, personal, and easy access to information when they need it.
Oracle Higher Education

eCampus News - Press Release: Oracle Optimizes Mobile Access to Campus Business Process... - 0 views

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    The May 13 edition of eCampus News includes a press release announcing Oracle's mobile functionality and platform for PeopleSoft Campus Solutions enabling higher education institutions to offer a richer student experience. The press release includes comment from Cole Clark, global vice president of education and research, Oracle, who notes that the new mobile functionalities give students immediate, personal, and easy access to information when they need it.
Oracle Higher Education

The Financial - Columbus State University Implements Data Warehouse and Business Intell... - 0 views

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    The May 14 edition of The FINANCIAL includes an article highlighting Oracle's announcement that Columbus State University implemented its Oracle Business Intelligence Enterprise Edition. The article notes that Columbus State University worked with Oracle for improved reporting accuracy and timeliness to conform to Georgia's "Complete College Georgia" plan, which seeks to increase the number of Georgia's young adults who obtain a college degree. The integration of Oracle's Business Intelligence Enterprise Edition created a single knowledge repository, bringing together the university's student information system, facility management, and PeopleSoft applications. The article includes comment from Cole Clark, global vice president, education and research industries, Oracle, who notes that with Oracle's Business Intelligence Enterprise Edition, Columbus State University can bring together student and faculty information and spend more time developing programs and making informed decisions.
Oracle Higher Education

University Business - Who Goes There? - 0 views

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    The May edition of University Business includes the following article highlighting identity management policies and best practices.  The article includes thought leadership by Cole Clark, global vice president, Oracle Education and Research, who shares tips for a strong identity management solution.  The article also includes comment by Andrew Scheppler, lead technical manager, Montgomery College, who notes that identity management is a year-round task at the university.
Oracle Higher Education

eCampusNews - Press Release: New Report from Oracle Shows that Investment in Student S... - 0 views

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    The August 28 edition of eCampusNews includes the following press release announcing the results of the "Making the Grade: Optimizing the Higher Education Student Experience" report, which examined where student services stand today, the impact those services have on overall student satisfaction and how higher education institutions can improve services and address opportunities like social media and mobile apps. The press release includes comment from Cole Clark, global vice president, education and research industry, Oracle, who notes that this report demonstrates that investments in student services' technology pay long-term dividends.
Oracle Higher Education

Campus Technology - Report Points to Need for Improved Student Services - 0 views

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    The September 6 edition of Campus Technology includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that the majority of students say that the quality of student services directly affects their overall satisfaction with their school, but just about half say their schools meet their customer service expectations. The article includes comment by Cole Clark, global vice president of education and research industry, Oracle, who notes that schools that focus on the basics - such as ensuring information accessibility, providing multiple contact points for students and delivering consistent processes - and leverage mobile and social media platforms to engage students, will provide an unforgettable positive educational experience, and in turn, make institutions more competitive. The article also notes that Oracle will host a webcast on Wednesday, September 19, to discuss the findings.
Oracle Higher Education

eCampus News - Stephen F. Austin State University Readies for Growth; Speeds Registrati... - 0 views

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    The July 10 edition of eCampus News included the press release announcing Stephen F. Austin University's implementation of Oracle Exadata Database Machine enabling them to improve registration and student system reliability. The release includes comment from Cole Clark, global vice president of education and research, Oracle who notes that they are pleased to work with Stephen F. Austin University and to help improve their student service and information availability while simplifying technology management.
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