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Oracle Financial Services has expanded its Oracle Financial Services Enterprise Risk Management suite to include a new model risk management solution, as well as enhanced offerings for regulatory capital management and credit risk management. Oracle's Enterprise Risk Management suite, part of the Oracle Financial Services Analytical Applications family, provides a single, unified platform that helps today's financial institutions meet increasingly complex compliance requirements and performance objectives. The end-to-end platform enables financial services organizations to effectively identify and manage risk to support their risk-adjusted performance objectives, promote a proactive risk management culture and mitigate the costs of compliance. Model Risk Management To meet evolving regulatory mandates, financial institutions require a comprehensive view of risks associated with inaccurate or improperly applied financial and business models. Many firms are struggling to achieve this transparency because they continue to manage their models in siloed environments. Oracle Financial Services Model Risk Management provides a common environment to manage all risks associated with the use of models, including risks arising due to poor data quality, incorrect or inappropriate use, design flaws, incorrect implementation and unauthorized access. The solution delivers a single repository for all model information across the enterprise, includes pre-built dashboards to jump start benefits and provides drill-down capabilities for in-depth insight. This application provides a common environment to manage risks associated with the use of models including risks arising due to data quality, incorrect or inappropriate usage, design flaws, incorrect implementation and unauthorized access. The solution helps firms to improve governance around the use of models through a comprehensive, structured and consistent framework for periodic assessment and validation of models ac

Highlighting that Oracle has announced Oracle Utilities Network Management System 1.11, offering new modeling and analysis features to improve distribution-grid management for electric utilities. The article notes that Oracle Utilities Network Management System 1.11 will help utilities improve customer service levels and network reliability; provide operational support for electric, gas, and/or water delivery networks; deliver a positive response to bad press resulting from poor customer responsiveness or major operational disruption and get more out of their smart grid investments and related data. The article also includes comments from Brad Williams, vice president of industry strategy, Oracle Utilities noting that the application provides customers with a complete and accurate view of their specific circumstance including estimated restoration times and validation of restoration.

The Oct. 12 edition of Billing World includes the following article highlighting that Telefónica Germany has gone live with the first phase of its implementation of Oracle Communications Order and Service Management 7.0. The article notes that the solution will unify order management across Telefónica Germany's retail and business offerings, combine order capture across multiple channels and streamline self-service capabilities for corporate, customer value management, customer services, marketing and sales processes.

highlighting that ENSTAR Natural Gas has chosen Oracle Utilities Customer Care and Billing as well as Oracle Utilities Business Intelligence in a move to not only better understand its customers' needs to enhance its billing capabilities and the customer service it offers. The article also notes that Oracle Utilities Customer Care and Billing will provide ENSTAR Natural Gas with the ability to manage the complete lifecycle of its customers, encompassing service connection, meter read management, complex billing, payment processing and debt collection. The article includes comments from Bill Vellante, group vice president and general manager of Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.

Press release highlighting that Veterans Canteen Service implemented Oracle Retail applications and the Oracle E-Business Suite Release 12 to establish new merchandising, inventory and price processes designed to help increase sales and establish more control over inventory throughout its locations. The article notes that Veterans Canteen Service selected the Oracle Retail applications and Oracle E-Business Suite Release 12 based on integration capabilities and product attributes. The article also includes comments from Mike Webster, general manager, Oracle Retail noting that Veterans Canteen Service offers an important service to America's Veterans and Oracle Retail is proud to be a part of the team working to provide better service to canteen customers.

The March 28 edition of Campus Technology includes an article highlighting that Ciber is implementing and maintaining the new ctcLink project for Washington State Board of Community and Technical Colleges (SBCTC). The article notes that the new system consists of numerous Oracle enterprise resource planning (ERP) applications, including Oracle's PeopleSoft Campus Solutions, PeopleSoft Human Capital Management, PeopleSoft Financial Management, Oracle Business Intelligence Enterprise Edition, and Oracle Hyperion Enterprise Performance Management. The article also includes comment from a prepared statement by Mike Dillon, higher education vice president for Ciber and Oracle practice leader, who notes that this opportunity leverages some of Ciber's greatest strengths: higher education background, Oracle expertise and managed services delivery.

...The new tool, built for the Oracle Public Cloud, is part of Oracle's Customer Experience (CX) applications portfolio. "It's rare that a retailer just wants to discuss commerce by itself," Ian Davis, senior director of product management for Oracle Commerce, told Chain Store Age. "They want to discuss social media, marketing, customer service and sales." Oracle Commerce Cloud's SaaS infrastructure allows online businesses to launch responsive storefronts across desktop and mobile devices. Pre-integrated core commerce features include search / navigation, recommendations, promotions, reporting, payments, design templates and SEO. A unified experience management console enables catalog, content, design and merchandising management. Responsive design and HTML5 user interfaces let users build additional functionality or develop integrations that connect Commerce Cloud with other systems while also allowing consumption for third-party development efforts. "We use an API-first development approach," said Davis. "Exposing APIs makes the solution easy to use." Davis also commented on Commerce Cloud's capabilities to seamlessly fit into retailers' business-to-business efforts, as well as their business-to-consumer markets....

Frontline Consulting Services Inc. (FCS) announced today that it has entered into an agreement with Oracle to provide Business Process Outsourcing (BPO) services for Oracle® Demand Signal Repository. These BPO services expand upon FCS's current services f

Hghlighting that ENSTAR Natural Gas has selected Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to enhance billing capabilities and customer service and better understand customer needs. The release notes that ENSTAR Natural Gas also plans to integrate its existing Oracle Utilities Mobile Workforce Management application with Oracle Utilities Customer Care and Billing to improve communication between customer service representatives, dispatchers and technicians. The release also includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle Utilities will help harness a complete view of customer data, streamline billing processes and enable more responsive customer service.

The September 5 edition of Campus Technology includes the following article highlighting cloud solutions at multiple universities including Boise State University, University of Washington and the E. Philip Saunders College of Business at Rochester Institute of Technology. The article highlights that Boise State University implemented Oracle PeopleSoft Human Capital Management, PeopleSoft Financials and PeopleSoft Student Administration, to make the institution-wide move to cloud services. The article notes that this move is part of the university's Roadmap Project, a three-year program slated to run through spring 2014 that includes - in addition to an internal private cloud with virtual servers and storage - expanding the university's data warehouse and use of business intelligence; developing an individualized, unified Web experience; improving and streamlining identity management and security; and expanding and improving document management. The article includes comment by Max Davis-Johnson, associate vice president of information technology, Boise State University, who noted that Oracle's PeopleSoft suite allows the university to tie together cloud services and partners to the university's enterprise systems confidently and securely, no matter where or who they are.

To help hospitality companies personalize all aspects of their engagement with customers, Oracle introduced a cloud services version of its suite of hospitality solutions. The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, and simplifying IT infrastructure and deriving value faster from new innovations.

To help hospitality companies personalize all aspects of their engagement with customers, Oracle introduced a cloud services version of its suite of hospitality solutions. The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, and simplifying IT infrastructure and deriving value faster from new innovations.

Fashion icon Perry Ellis is using a new retail point of service and inventory management tools to provide secure payment transaction and improved customer interaction at the register. BTM Global deployed the solutions, Oracle Retail Point-of-Service v14 and Oracle Retail Store Inventory Management v14, for the lifestyle apparel company's U.S. location in less than nine months. The new system also provides for new mobile payment option such as Apple Pay, according to an announcement.

Oracle unveils new Retail Cloud Services solutions The new solutions are designed to drive retail growth through cloud technology. Oracle has unveiled six new Retail Cloud Services designed to help retailers capitalize on modern business opportunities. Announced on Wednesday, the Redwood City, CA.-based firm said six new cloud solutions have been added to the company's retail cloud portfolio. Stemming from MICROS Retail solutions, acquired by Oracle last year, the new cloud services are designed to assist retailers in the management of e-commerce applications, customer engagement, the stock chain, ordering and brand compliance.

Highlighting that Oracle announced its solution for health insurance exchanges that provides state governments with the functionality and services required to help ensure health insurance exchange success. The release notes that Oracle's comprehensive solution for healthcare insurance exchanges can support Health and Human Service programs and core business functions such as eligibility and enrollment; billings, collections and premium reconciliation; customer service; premium tax credit tracking; broker management; payment processing and financial and management reporting. The release also includes comments from Mark Johnson, senior vice president, Oracle Public Sector noting that Oracle offers a robust solution which consists of proven technologies that are architected to work together, and include the necessary capabilities needed to deliver a successful program.

Core Services Corporation, an Oracle Platinum Partner and leading Oracle managed services provider, works with Yelp to assist with the implementation of its Oracle E-Business Suite Financials and Human Resource Management Systems.

Press release highlighting that Cobb Electric Membership Corporation (Cobb EMC) has selected Oracle Utilities Meter Data Management and Oracle Smart Grid Gateway to support its smart grid initiatives. The release notes that Cobb EMC will leverage Oracle Utilities Meter Data Management and its existing Oracle Utilities Customer Care and Billing application to connect advanced metering infrastructure (AMI) usage data and 3,800 in-home displays. The article also includes comments from Bill Vellante, group vice president and general manager, Oracle Utilities noting that Oracle is pleased to support Cobb EMC as they work towards making the most out of the data they are collecting -- to ultimately improve service delivery while empowering its customers with information to understand their usage.

Oracle Introduces New Cloud Services for Hotels and Casinos New Oracle Cloud services will enable hotels, casinos and other hospitality companies to personalize and improve the guest experience while making operations more efficient. To help hospitality companies personalize all aspects of their engagement with customers while also delivering an excellent guest experience on site, Oracle introduced a cloud services version of its suite of hospitality solutions. The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, while simplifying their IT infrastructure and deriving value faster from new innovations.

Oracle is releasing six new Oracle Retail cloud services that provide retailers with rapid access to enterprise-grade applications for managing critical e-commerce, customer engagement, order management, order fulfillment, loss prevention, and brand compliance operations.

The November 7 issue of Campus Technology includes an article highlighting the announcement that University of Akron in Ohio began implementing Oracle Business Intelligence Enterprise Edition and Oracle's PeopleSoft Enterprise Performance Management, both hosted on Oracle Cloud Solutions for Education and Research. The article notes that the new technology is part of the university's Vision 2020 strategic plan to increase enrollment, improve the learning experience, and increase funding. The article also notes that East-West University (EWU) has implemented Oracle's PeopleSoft Campus Solutions to help automate administrative processes and improve information management. The article includes comment from Susan Rzyczycki, assistant vice president applications services, University of Akron, who notes that the Oracle Cloud Solutions for Education and Research provided the university with an additional option for its strategic planning needs--while also preserving internal capabilities to focus on core competencies. The article also includes comment from Farid I. Muhammad, director of title III, East-West University, who notes that by selecting the Optimized Campus implementation model for Oracle's PeopleSoft Campus Solutions, the university receive the benefits of Oracle's complete, integrated solutions that enable higher education institutions to adapt to the changing needs and demands of all their constituents, at an affordable cost.

"Oracle's MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution and in a much more cost-effective way. It also puts the technology in the hands of the Fridays people, preserving the experience they can offer guests, rather than using tabletop technology that would reduce their interactions. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen."

"Oracle's MICROS RES 5.4 allows TGI Fridays to manage the various aspects of running a restaurant, from tableside ordering to traffic and queue management, all from one solution and in a much more cost-effective way. It also puts the technology in the hands of the Fridays people, preserving the experience they can offer guests, rather than using tabletop technology that would reduce their interactions. The device also improves the table wait time and helps regulate the pace of orders sent to the kitchen."