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Anamaria R

Dabbleboard - Online whiteboard for drawing & team collaboration - Interactive whiteboa... - 3 views

www.dabbleboard.com

net308 online-collaboration

shared by Anamaria R on 15 Apr 10 - Cached
  • Anamaria R on 15 Apr 10
     
    Dabbleboard is a Flash-driven (Beyond Google, 2009) "collaborative whiteboard application" (Tour, 2009) which mimics a whiteboard and can be used for business or education purposes. It allows users to easily visualize and collaborate ideas on an online canvas. (Karaoglu, 2010) Users can draw freehand shapes, insert images and input content. With a computer and Internet access, anyone can access Dabbleboard. There is no need to signup, although signing up will allow images to be saved and accessed at a later date. Two different accounts are available when signing up. Free Accounts, which allows a user to draw, share with an unlimited amount of people and save the image as a .PNG file. Pro Accounts, which may suit businesses can cost from $8US to $200US a month, (Pricing, 2009) depending on the businesses needs. Pro account allows the same access as Free Accounts with the extra features of no limit of documents or images created, secure sites using SSL/https encryption, images are downloaded as SVG files offering "greater data portability", (Pricing, 2009) customizable layout with ability to add business logos and program support is also offered. A benefit is its ease of use, allowing users to draw "simple shapes that automatically are detected and transformed into rectangles, circles, diamonds, and triangles, straight and curved lines." (Dabbleboard, 2010) Users can click and start typing without the need to change tools. Its ability to detect simple shapes and text can save time and frustration. (Tour, 2009) Also objects used regularly can be saved and accessed from the library at any time creating greater efficiency. (Lowensohn, 2008) Images can be shared by sending links to emails and chat in Dabbleboard. Images can be shared with invited members or made public so anyone can view and edit them. (Tour, 2009) --Continued Below in Anamaria R comment--
  • Ellen Summers on 18 Apr 10
     
    Within an organisation, a whiteboard is ideal for visual brainstorming sessions but with many companies being global it is difficult to get all employees together for such a session [5]. Even in local business it can be difficult to get co-ordinate staff [1]. Dabbleboard is an online application that allows you to draw as naturally as you would on a real whiteboard [1]. A whiteboard makes it easier to visualise ideas and the collaborative nature of the internet makes it easier for others to comment and offer feedback. [1]. With the online whiteboard users can draw freehand diagrams and sketches and write notes plus their is a library with ready made objects for piecing together pictures, charts, designs or maps [3]. All shapes and objects can be resized, moved or copied and the whiteboard is compatible with most illustration programs[4]. Users can watch changes being made to the whiteboard in real time or be notified of changes by email [1][3]. All changes made to the whiteboard can be saved for later use and users can come back and add to it or comment at a time convenient for them [1]. Currently Dabbleboard is working on a new product called AlmostMeet which will be an online service for collaborative group meetings. It is currently in the beta stages and will have many web conferencing features available for remote group meetings [2]. [1] Dabbleboard Inc (20100. Dabbleboard. Retrieved 19 April, 2010, from http://www.dabbleboard.com/ [2] Dabbleboard Inc (2010). Almost Meet Beta. Retrieved 19 April, 2010, from http://almostmeet.com/ [3] Lifehacker (n/d). Dabbleboard Collaborative Whiteboard. Retrieved 19 April, 2010, from http://lifehacker.com/5058459/dabbleboard-collaborative-whiteboard [4] AppAppeal (2010). Dabbleboard. Retrieved 19 April, 2010, from http://www.appappeal.com/app/dabbleboard/ [5] eHow (2010). How to Use an Electronic Whiteboard for Visual Brainstorming Sessions. Retrieved 19 April, 2010, from http://www.ehow.com/how_21657
  • Anamaria R on 19 Apr 10
     
    --Continued from Above in Anamaria R comment-- Dabbleboard allows users to collaborate with others in real-time using communication features such as instant messenger chat and 3rd party application 'tokbox' voice and video chat, (Tour, 2009) which allows and encourages group collaboration making this tool a great asset for both business and education needs. Reference: Beyond Google Docs: 7 Web-Based Collaboration Apps; Along with the search-engine giant's popular collaboration tools, we look at Zoho Writer, Pastebin, Dabbleboard, Dimdim, Yugma, and Bubbl.us. (2009). pNAInformationWeek. Retrieved April 15, 2010, from http://find.galegroup.com.ezproxy.scu.edu.au/itx/start.do?prodId=EAIM Dabbleboard. (2010). Retrieved April 16, 2010, from http://www.appappeal.com/app/dabbleboard/ Karaoglu, O. (2010). Web tools for enhancing collaboration. Technology & Learning. Retrieved April 15, 2010, from http://find.galegroup.com.ezproxy.scu.edu.au/itx/start.do?prodId=EAIM. Lowensohn, J. (2008). Dabbleboard saves your sketches, time. Retrieved April 15, 2010, from http://news.cnet.com/8301-17939_109-10057647-2.html Pricing & Signup. (2009). Retrieved April 14, 2010, from https://www.dabbleboard.com/pro Tour. (2009). Retrieved April 14, 2010, from http://www.dabbleboard.com/tour
Liz Power

WiseHive - 3 views

www.wizehive.com

net308 online-collaboration collaboration tool online

shared by Liz Power on 12 Apr 10 - Cached
  • Liz Power on 12 Apr 10
     
    WizeHive is a collaboration platform which allows groups to share all sorts of information. Tools such as notes, calendars, files, tasks can be shared via email or within WizeHive. Workflow tools, form builder tools enable collaboration around business processes [1] Users are able to share videos, images and files by adding people to workspaces. Workspaces can be customized with corporate colours and logos and it is easily accessible via a browser with integrated email. There is also an integrated email where you can send files and notes via email to your WizeHive workspace for others to view [2]. It is ideal for project management where users are able to organize ideas and tasks for projects. Users are able to communicate and keep up to date with activities in real time as detailed in AppVita's (2009) review. Keeping track of conversations between users and managing communication is another useful function of this application. WizeHive is a free service for personal use and up to US$39 per month for the premium edition. A review from Tea (2009) highlights the ease with which users can contribute to WizeHive and the simple, uncluttered interface. Tea (2009) also emphasizes the crowded online collaboration tools market with the number increasing however with WizeHive's simplicity and powerful features makes it an option to consider. References [1] Organise and Share Information. Retrieved 12 April 2010 from http://www.wizehive.com/features/ [2] WizeHive: Collaborate Online. Retrieved 12 April 2010 from http://www.appvita.com/2009/06/27/wizehive-collaborate-online/ [3] Tea, K. (2009). Simple But Powerful - The Buzz That Drives WizeHive. Retrieved 13 April 2010 from http://www.web2andmore.net/2009/08/01/simple-but-powerful-the-buzz-that-drives-wizehive/
  • Tracy Maurer on 14 Apr 10
     
    Wizehive - Online Collaboration and Organisational Tool Wizehive is an online collaborative and organisational tool that can be set up to track multiple tasks, activities and deadlines through the sharing of notes, files, and ideas within an individually tabbed workspace interface. It is an interactive application that can be accessed not only from your computer browser, but also through any email, a desktop client, or mobile communication device [1a]. Projects are divided into individual workspaces according to the teams that are working on them and/or the client. Each individual workspace displays as a tabbed file system with the follow categories and functions [1b]: 1. Recent Activity - set chronologically and in real time. o Displays feeds on all activities from all team members. o Instant reply can be facilitated o Notes, ideas and messages are shared between the team here o It can include text, graphics, links or uploaded files. o Information on this page can also be categorised to keep track of specific threads and ideas. 2. Files o Allows uploading, storing and sharing of files o Supports multiple file formats 3. Tasks o Displays all tasks connected to the project. o It identifies who is responsible for each task. o Records the status of each task. 4. Calendar o The calendar is integrated with the task system and identifies key target dates for each project. The application can also allow you to view all activities across all projects in one frame through the 'All' tab. The success of Wizehive was recently manifest within the use of its platform by TechCrunch to determine the top 50 applicants for the, "best new technologies of the year" [2]. CEO of TechCrunch, Heather Harde, stated that its, "…ability to easily collect ratings, make notes, and work collaboratively was fantastic".
  • Tracy Maurer on 14 Apr 10
     
    References: [1a] Wizehive (2010) Organize and Share Informaiton. Retrieved on 14th April 2010 from http://www.wizehive.com/features/ [1b] Wizehive (2010) Organize and Share Information. Video. Retrieved on 14th April 2010 from http://www.wizehive.com/features/ [2] Wizehive (2010) TechCrunch50. Retrieved on 14th April 2010 from http://applicants.wizehive.com/applicant/success-stories/techcrunch50.html
Anamaria R

Stixy: For Flexible Online Creation Collaboration and Sharing - 3 views

www.stixy.com

net308 online-collaboration tools sharing

shared by Anamaria R on 15 Apr 10 - Cached
  • We've made it fun and incredibly easy for you to collaborate with your friends and family online.
  • Think of Stixy as your online bulletin board
  • Use Stixy to easily organize and share:Your family’s scheduleProjects at work An upcoming holiday with your friendsYour photos from your last bike tripOr share a file or two with a friend
  • Anamaria R on 15 Apr 10
     
    Stixy is an online space with a similar look and feel to a bulletin board. The free easy-to-use website allows family, friends, colleagues and clients to collaborate with each other (Karaoglu, 2010). It allows them to share pictures, files, to-do lists, reminders and notes by placing widgets on the page called the Stixyboard. The Stickyboard has no fixed size, so users are not limited by space. (Stixy, n.d.) There are four different widgets found at the bottom bar of the Stixyboard. They are labeled Note, Photo, Document and Todo. (Stixy, n.d.) Users can drag n' drop these widgets anywhere on the Stixyboard to place photos, notes or documents. Users can also upload music files, (Albro, 2007) links to websites or type content directly on the Stixyboard. Once the widget is placed in its position, Stixy gives the user the freedom to customise the font used, font size, font colour and note colour, and also resize and move them to a new location. Stixyboards can be personalised to add titles, tags and descriptions. Tags can be useful in narrowing search results; this can be helpful when users have multiple Stixyboards. Users can invite members who they would like to share their Stixyboard with, by selecting users from the contact list. Users can add new contacts at any time by adding new email addresses. For each Stixyboard a different set of contacts can be selected, for example one for colleague's contacts and another for family contacts. When sharing a Stixyboard with other users, the creator of the board can choose to give them full or limited access. Full access allows them to upload, delete and/or edit content. While limited access may allow them to only edit content.
  • Anamaria R on 19 Apr 10
     
    Diane Cipollo uses Stixy for business purpose. Cipollo feels that Stixy is "easy to use and is very flexible". (Cipollo, n.d.) She finds it easier to show proofs to her clients via Stixy instead of emailing files back and forth. Stixy allows Cipollo to password protect her proofs, limiting access to the client only. Clients can then leave notes on the page with feedback. Reference: Albro, E. (2007). Stixy: the fridge door of the net. PC World, 25, p 36. Retrieved April 16, 2010, from http://find.galegroup.com.ezproxy.scu.edu.au/itx/start.do?prodId=EAIM Cipollo, D. (n.d). Stixy Web-based Stixyboards. Retrieved April 16, 2010, from http://www.bellaonline.com/articles/art65487.asp Karaoglu, O. (2010). Web tools for enhancing collaboration. Technology & Learning. Retrieved April 15, 2010, from http://find.galegroup.com.ezproxy.scu.edu.au/itx/start.do?prodId=EAIM. Stixy. (n.d.) Retrieved April 16, 2010, from http://www.stixy.com/
blue puffle

Extranet, online project workspace: ProjectSpaces - 3 views

www.projectspaces.com

projectspaces online collaboration net308 tool

shared by blue puffle on 31 Mar 10 - Cached
  • blue puffle on 11 Apr 10
     
    ProjectSpaces provides secure online collaboration working space for project management teams, workgroups and committees. Flexibility is a main feature, with companies able to customise their workspace for co-ordinating and knowledge sharing. A review of ProjectSpaces by KillerStartups.com, found its user-friendly interface a major factor in attracting users as well as its level of control [3]. Document management is easy with version control and the organisation and management of files with smart folders, RSS feeds, blogging and discussion tools. Some features include [1]: * Support of any document file type, with multiple file uploading * WYSIWYG editor * Email notification * Export of Workplan to Word and Excel * Announcements with related links * Calendar and Contacts with photo uploading facility to identify users * Export of contacts to Excel and any email client e.g. Outlook * Customisable user level rights with password restriction * Integration with reporting tools such as Google Analytics The user-friendly interface helps users to locate information quickly with no training course needed and the help of an online video tutorial is available via YouTube [5]. OnlinePMTools rated ProjectSpaces five stars on ease of use [2]. Mashable.com compared ProjectSpaces with Basecamp and found it the better product: "ProjectSpaces, from ForumOne Communications, is like Basecamp on steroids…I tried using Basecamp for a project a while back and I found it infuriating…for those who crave more features, ProjectSpaces seems like a good option" [4]. ProjectSpaces also offer the option to host on your own servers and can easily transfer hosting to another server as needed. Customers of ProjectSpaces include THiiNC Health, Smartlife, Englin Consulting and the Greater New Orleans Community Data Center (GNOCDC), who after Hurricane Katrina relied on ProjectSpaces to keep the team working together across several states.
  • ...2 more comments...
  • blue puffle on 11 Apr 10
     
    References: [1] Forum One Communications Corporation (2010). 'Full feature list'. Retrieved April 09, 2010 from http://www.projectspaces.com/section/features/featurelist [2] OnlinePMtools (2010). Retrieved April 09, 2010 from http://www.onlinepmtools.com/projectspaces/ [3] Killer Start Ups (n.d.). Retrieved April 09, 2010 from http://www.killerstartups.com/Web-App-Tools/projectspaces-com-collaboration-management [4] Mashable (2006). Retrieved April 09, 2010 from http://mashable.com/2006/01/03/projectspaces-a-basecamp-rival/ [5] YouTube (2008). 'ProjectSpaces'. Retrieved April 10, 2010 from http://www.youtube.com/watch?v=BUrhAXWPdYY
  • Narelle Absolom on 22 Apr 10
     
    ProjectSpaces is an online workspace and extranet application that is designed to facilitate online collaboration [1]. A 30-day free trial is provided which is beneficial to companies who are trying out a range of options before committing to a particular solution. The application has been reviewed by a number of IT reviewers and received positive feedback, and client testimonials are provided, which allows the prospective buyer to conduct independent research to determine its suitability to their requirements[2]. Features include common online collaboration tools: online document editing and version control, document sharing, discussion boards, and project management tools such as a calendar, and task lists [3] [4]. In this respect, ProjectSpaces doesn't offer significant differences to other similar applications, however it is considered a competitor of other most established project collaboration tools, such as Basecamp [5] [6], and Sharepoint [7]. I would suggest this could be because other proven enterprise solutions are quite expensive comparatively. Pricing for ProjectSpaces is tiered depending on requirements in amount of users and storage capacity [6] [8], however companies can opt to self-host to reduce monthly hosting costs and increase security controls [9].
  • Narelle Absolom on 22 Apr 10
     
    References [1] ProjectSpaces. (2010). Homepage. Retrieved April 12, 2010, from http://www.projectspaces.com/ [2] ProjectSpaces. (2010). Testimonials. Retrieved April 22, 2010, from http://www.projectspaces.com/section/testimonials [3] ProjectSpaces. (2010). Full Feature List. Retrieved April 12, 2010, from http://www.projectspaces.com/section/features/featurelist [4] Mehmet. (2008). Review: Manage your projects online with Projectspaces. GabFire Web Design. Retrieved April 22, 2010, from http://www.gabfire.com/manage-your-projects-online-with-projectspaces/ [5] Cashmore, P. (2006). ProjectSpaces - Project Collaboration (And a Potential Basecamp Rival). Mashable. Retrieved April 12, 2010, from http://mashable.com/2006/01/03/projectspaces-a-basecamp-rival/ [6] Gunderloy, M. (2007). ProjectSpaces Offers Collaboration, Web 1.0 Style. WebWorkerDaily. Retrieved April 12, 2010, from http://webworkerdaily.com/2007/04/18/projectspaces-offers-collaboration-web-10-style/ [7] ProjectSpaces. (2010). ProjectSpaces vs. SharePoint. Retrieved April 22, 2010, from http://www.projectspaces.com/section/features/projectspaces_vs_sharepoint
  • Narelle Absolom on 22 Apr 10
     
    [8] ProjectSpaces. (2010). Pricing. Retrieved April 22, 2010, from http://www.projectspaces.com/section/pricing [9] PRLog. (2008). ProjectSpaces Releases Self-Hosted Perpetually Licensed Version of Its Online Collaboration Platform. Retrieved April 12, 2010, from http://www.prlog.org/10120142-projectspaces-releases-self-hosted-perpetually-licensed-version-of-its-online-collaboration-platform.html
Vivien Rayner

Online project collaboration, management software: Zoho Projects - 3 views

projects.zoho.com/home.na

net308 online-collaboration project-management Zoho

shared by Vivien Rayner on 01 Apr 10 - Cached
  • Vivien Rayner on 01 Apr 10
     
    Zoho Projects is another multi-user project management tool with planning and reporting capabilities. It offers * task management including setting task dependencies; * Milestone setting and managment * ability to schedule team meetings, gather notes, post slides and manage project from a central location * ability to centrally post and share files; * create a project "intranet" with the built-in Wiki; * a discussion board; * online group chat; * Gantt chart reporting; * time tracking and ; * integrated invoicing; Zoho have a comprehensive portfolio of over 20 apps including an impressive list of office suite applications in which Zoho projects was added in 2009. Several have won industry awards. They have a reputation of regularly developing and adding to this suite. Pricing is very affordable ranging from free for a personal use trial version to $80/month for unlimited use. They appear to have out in practice good physical security of physical property, network and people processes ensuring continued operation in the future [1] With full integration with Google Apps, you can login using your Google profile. [3] Although a relative newcomer to the collaborative project management tools market, it seems a logical progression along the development of Zoho's integrated office products. [2] [1] Zoho Corporation (2010). 'Project Collaboration and Management Done Right'. Retrieved April 1, 2010 from http://projects.zoho.com/home.na [2]McCue, T. (2009). Review of Zoho Projects: Project Management Tool Small Business Trends Retrieved 13 April, 2010, from http://smallbiztrends.com/2009/09/review-zoho-projects-project-management.html [3]Miller, R. (2009). Zoho Projects integrated with Google Apps. Fierce Content Management Retrieved 13 April, 2010, from http://www.fiercecontentmanagement.com/s
  • blue puffle on 11 Apr 10
     
    Although Zoho Projects does lack in features compared to online collaboration software such as Central Desktop, it's ease of use and the integration of task tracking does set it apart from it's counterparts [4]. Computer users new to online collaboration will find the limited features easy to master and is perfect for small to mid-size companies whose employees regularly telecommute. While Top Ten Reviews [2] gave a less than glowing review for it's resource management and budget features, another review by actual users [1] gave it five stars for it's project management facilities, gnatt chart, calendar integration, document sharing abilities and wiki. Zoho Projects make use of integrated group chat, discussion boards and utilising Project Wiki, webpages can be uploaded with embedded media such as video. The 'Project Stream' shows the latest update of project activity, live chats and live collaboration with Microsoft project files. A video is available on Life Hacker that shows the Zoho Projects in action [3]. Zoho Projects' users are updated by email or rss feeds, without them having to be signed-in to be kept in the loop. Users of Zoho Projects can also benefit from including Zoho's other products such as Zoho Writer, Zoho Planner and Zoho Invoice.
  • blue puffle on 14 Apr 10
     
    References: [1] Google Apps Marketplace (2010). 'Zoho Projects' . Retrieved April 12, 2010 from http://www.google.com/enterprise/marketplace/viewListing?productListingId=2533+16735307238406892037 [2] Top Ten Reviews (2010). Retrieved April 12, 2010 from http://online-project-management-review.toptenreviews.com/zoho-projects-review.html [3] Life Hacker (2009). 'Zoho Projects keeps teams focussed and in touch'. Retrieved April 12, 2010 from http://www.lifehacker.com.au/2009/07/zoho-projects-keeps-teams-focused-and-in-touch/ [4] Bright Hub (2009). 'Review of Zoho Projects'. Retrieved April 12, 2010 from http://www.brighthub.com/office/project-management/reviews/27487.aspx
Liz Barrett

WebEx Online Classroom - 3 views

www.webex.com.au/...online-classroom.html

online-collaboration web-conferencing net308

shared by Liz Barrett on 30 Mar 10 - Cached
  • Liz Barrett on 30 Mar 10
     
    WebEx Online Classroom is the perfect tool for providing live just-in-time online instructor-led training or self-paced training to employees, partners and clients where participants can access either service from their web browser at any time from any place. WebEx Online Classroom allows for easy e-learning/e-training content creation and delivery and with the added e-commerce feature one could turn their in-house training service into a profit-earning centre. [1] Instructors are able to set up remote 'labs' for participants to practice on during any stage of the program, create polls or quizzes, receive instant feedback or track participation and attendance along the way. They are also able to record and archive. [1] WebEx Online Classroom allows for presentation sharing, streaming media or live video, interact in 'real-time' with the participants as well as passing control from user-to-user and share applications simultaneously. [1] Real-time demonstrations provide strategic advantages with respect to: [2] [3] * Rolling out new products faster * Accelerating customer usage of your products * Training new reps and partners * Bringing employees up to speed on new applications * Providing and/or improving remote support to your IT department and client base * Re-train or re-skill personnel who have been injured and/or returning to the workforce [4] The WebEx application has now been made available, free of charge, to Apple iPhone and iPad users. This means that the aforementioned training applications can be delivered to students who are on the move. It also delivers the traditional benefits of WebEx, i.e. virtual meetings and subsequent collaboration, sharing and annotation as well as individual or group chat sessions. [5]
  • ...1 more comment...
  • Liz Barrett on 30 Mar 10
     
    References: [1] 'Online Classroom: Deliver high-touch e-Learning'. Retrieved from URL: http://www.webex.com.au/smb/online-classroom.html [2] 'Delivery high-touch eLearning programs while cutting costs'. Retrieved from URL: http://www2.webex.com/companyinfo/overview/elearning.html [3] Bardwell, M. (2006). 'Canon USA Inc accelerates time-to-market with WebEx'. Retrieved from URL: http://www.webex.com/pdf/casestudy_canon.pdf [4] Telecomworldwire (2008). 'Walter Reed EEOO selects WebEx Online Classroom application to train injured soldiers'. Retrieved from URL: http://findarticles.com/p/articles/mi_m0ECZ/is_2008_April_15/ai_n25157509/ [5] 'Cisco WebEx Meeting Center on the iPad'. Retrieved from URL: http://webex.com/apple/
  • Vivien Rayner on 31 Mar 10
     
    Although predominantly marketed as a web based training tool for small-medium businesses, Webex offers a stable platform for collaboration in the educational sector. Steve Mackenzie is Distance Learning Development Team Leader in the Faculty of Health and Life Sciences at De Montfort University. He compares the usability and effectiveness of three web conferencing tools; Wimba, Webex and WiZiQ. He uses them as live online learning tools and his practical experience makes him well qualified to compare them. Mackenzie believes that technology should be invisible. He compares things like logging in, audio quality, whiteboard tools, feedback tools, the general environment look and feel, recording of sessions and of course support, he places more importance on the user interface and how much the tool maximises interaction. [1] Mackenzie's verdict is that Webex is the pick of the bunch providing a stable, least problematic web conferencing environment. He regards it as the easiest to log into and by far has the most appealing look and feel for participants and is easy to work with for teachers. [1] This is supported by other software review sites. [2] [3] One of WebEx's features has been its development of applications for iPhone. Users can view and join meetings and conferences from their phone, making collaboration possible away from their Internet-connected computers. [3]
  • Vivien Rayner on 14 Apr 10
     
    References: [1] Mackenzie, S. (2009). The Three Dubya's - Wimba, Webex and WiZiQ. Learnadoodledastic Retrieved 31 March 2010, from http://learnadoodledastic.blogspot.com/2009/09/dubyadubya-dubya-wimba-webex-and-wiziq.html [2] GiveMeaReview. (2010). Webex Review. Givemeareview.com Retrieved 14 April, 2010, from http://www.givemeareview.com/online-meeting/webex.html [3] TopTenREVIEWS. (2010). Web Conferencing Review: Webex. Retrieved 14 April, 2010, from http://web-conferencing-services.toptenreviews.com/webex--review.html
louwnaw

Commenting on Acrobat.com- Original discussion by Duane - 3 views

www.adobe.com/acom

net308 online collaboration

shared by louwnaw on 07 Apr 10 - Cached
  • louwnaw on 07 Apr 10
     
    Combining a couple of online tools; (Shared workspaces, and Connect Pro) for document collaboration, web conferencing, and eLearning. The days of emailing versions of Word or Power Point documents are gone. Sharing, collaborating, creating, is a 24/7 business and participation is potentially unlimited. The starting point for all groups is, choosing a common platform to work on. Most collaboration sites can be customized, has communication options, provide degrees of third-party partnerships, accommodate file sharing and facilitate storage space. [3] Acrobat.com has the lot and a lot more. Acrobat, as stand-alone software for PDF document creation, with its free distribution of the Acrobat Reader to open these documents, is known across multiple time zones. This is not always the case for other collaboration software. Statistics for users of Facebook show the platform is mostly used in the United States and Canada while orkut (www.orkut.com) is the platform preferred by Brazilians, and hi5 (www.hi5.com) is mostly used in the Caribbean.[3] Acrobat.com rebuts diversity by its international acceptance in the market. Acrobat.com Workspaces and Connect Pro is "The next best thing to meeting in person".
  • louwnaw on 10 Apr 10
     
    **. Workspaces: Online document collaboration, word processing, PDF conversion, spreadsheets sharing. **. Web conferencing: Private team meetings without the travelling cost. IPhone and iPod touch mobile software also available. This service can be hosted with an annual subscription, on-premise with a software licence or managed by a third-party certified Adobe partner. **. eLearning: Create self-paced courses and media-rich virtual classes. Delivery methods for business training are evolving. Economic fluctuations periodically shift sales strategies for example, a consultative approach to selling changes to a more provocative method in recessionary times. Sales managers often have to retrain staff with little warning. The new generation of the workforce; so called Millennials, tend to be more comfortable with online learning. On-line eLearning in real time is engaging, dynamic and interactive, all promoting highly effective sales training. [5] **. Web seminars: Host live web events and training for staff and customers and partners. With a web browser and Adobe Flash Player, create streaming video, animations and interactive content.[4]
  • louwnaw on 11 Apr 10
     
    [1] Hanyaloglu, A. (2010) Acrobat.com takes a new step today- Workspaces http://blogs.adobe.com/acom/ [2] http://www.adobe.com/acom/ [3] Hastings, R. (2008) Collaborating across time zones. http://web.ebscohost.com.ezproxy.slv.vic.gov.au/ehost/ [4] Product specifications. Retrieved on 5/4/2010 from: http://www.adobe.com/ap/products/acrobatconnectpro/?promoid=BOZMY [5] Canaday, H. How new eLearning tools cut costs and improve results. White paper . Retrieved on 5/4/2010 from http://www.adobe.com/ap/products/acrobatconnectpro/elearning/ Lowensohn, J. 2009. Retrieved on 7/04/2010 from: http://news.cnet.com
Liz Power

Sugar CRM - Open Source Customer Relationship Management - 3 views

www.sugarcrm.com/

online-collaboration online management tool software crm

shared by Liz Power on 06 Apr 10 - Cached
  • Liz Power on 06 Apr 10
     
    SugarCRM is an open source database management system. It is important to be able to manage customer databases without having to collate numerous spreadsheets of customer information. With SugarCRM it simplifies being able to organize and track people, companies and sales opportunities [1]. Another advantage of SugarCRM is the ability to measure and report customer information across your company [2]. SugarCRM Community Edition is a free application and it is open source so the software can be altered to suit the users' needs. Not all companies have the same requirements when it comes to implementing a CRM, so the advantage of using SugarCRM is it gives users the flexibility to modify the source code [3]. To gain greater benefits of SugarCRM there is a professional edition for US$360 per licence or the Sugar Enterprise Edition for US$600 per licence [4]. A CRM solution will focus on automating and improving current processes and practices mainly supporting sales, marketing, customer service and support as Gupta & Shukla (2002) attest [5]. Implementing a CRM can be a risky business according to Bohling, et al (2006) [6]. Depending on the size of the organization and the current CRM system in operation, if any, implementing a CRM requires plenty of planning and preparation. Also, once a system is up and running, it is important to evaluate the success of the CRM and continue to refine and develop the CRM. References [1] Organise & Share Customer Information. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/resources/crm-new [2] Measure & Report Across your Company. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/resources/crm-advanced [3] Open Source CRM. Retrieved 12 April 2010 from http://www.sugarforge.org/content/open-source/ [4] Sugar Editions. Retrieved 12 April 2010 from http://www.sugarcrm.com/crm/products/editions.html [5] Gupta, M.P., and Shukla, S. (2002). Global Business Review 2002; 3; 99. Learnings from Customer Relationship
  • Joanne Sinadinovic on 14 Apr 10
     
    In comparing SugarCRm to another similar product - 'TigerCRM', these are the results:
    SugarCRM Advantages " Sugar Suite is an excellent choice due to its advanced features, and is convenient to organizations from all sizes and industries. The installation of SugarCRM, as well as the installation of additional modules and language packs is quite easy and trouble-free, and the admin area offers a great variety of options and tools." [1]
    SugarCRM Disadvantages "While providing more capabilities and reliability, Sugar Suite loads slower than vTiger CRM and is not so easy to use. Problems may also arise if a user doesn't lock the Installation after finishing it. Contrary to vTiger CRM, some of its add-ons are not free for installing and should be ordered additionally. Another disadvantage of SugarCRM is the very resource-consuming upgrade process. A SugarCRM upgrade can rarely be completed successfully on a shared server because the upgrade times out." [1]
    But the latest release of version 6, raves about the following:
    "SugarCRM has completely re-written a new user interface that places a premium on speed, simplicity, and interoperability with other web applications and mobile devices. Larry Augustin, CEO of SugarCRM, said "Sugar 6 delivers a look, feel and user experience that consumers of popular social networking and other collaboration tools will appreciate." [2]
    "SugarCRM has also moved its mobile application to Appcelerator Titanium so it could have one version of its application run on Apple, Google's Android, BlackBerry, Palm, and other devices without the need for their engineers to build completely different versions. " [2] References: [1] SiteGround, http://www.siteground.com/sugarcrm_vtiger.htm [accessed April 14, 2010]. [2] SugarCRM announces release of ver
Liz Power

Traction - EDM tool, relationship marketing platform - 3 views

www.tractionplatform.com/home.aspx

net308 online relationship marketing collaboration

shared by Liz Power on 06 Apr 10 - Cached
  • Liz Power on 06 Apr 10
     
    Traction is a relationship marketing tool which organizations can use to manage and keep in contact with customers and prospects. It can build brand awareness and makes it easy to control multiple campaigns [1]. Traction can be synchronized to an existing database to better manage and effectively target customers. It manages email, mobile phones, direct mail and web campaigns in a single platform. Other features of Traction are competitions, promotions, customer surveys and event management [1]. There is also a reporting tool which provides valuable feedback and insights into consumer behaviour. It is important to capture and build your database however it is just as important to gain customer insight and be able to profile customers and communicate successfully. You can continually learn about your customers and prospects and enrich your profile data with each campaign, enabling you to communicate more effectively via any channel [1]. With so much competition it is important to know your customer's needs and to be able to gain customer loyalty to keep them coming back. The value of repeat customers cannot be underestimated when they spend 33% more than new customers and referrals amongst repeat customers are 107% greater than non customers [2]. Relationship marketing will play a big part in understanding your customer visitors, segmentation of customer behaviour and creating content to specifically target your customers are ways in which can add value to organizations [3]. References [1] Traction (2009). Traction - building meaningful customer relationships. Retrieved 11 April 2010 from http://www.traction.com.au/About/Overview.aspx [2] Lake, L. (n.d.). Customer Relationships are key to your marketing strategy. Retrieved 11 April 2010 from http
  • ...2 more comments...
  • Tracy Maurer on 16 Apr 10
     
    Traction - Relationship Marketing Platform With branding an essential element in the success of product development through multi-channel marketing, Traction is well positioned to enhance a companies marketing approach by assisting in the management of all marketing channels. Traction is an online relationship-marketing platform that can manage the use of email, mobile marketing, web campaigns and mail marketing to assist in building a products profile through an effective use of available data [1]. It can also provide a means for customer interaction, and information gathering, within the company. The following features are included in Traction: · Email - Traction can build, manage, personalise, preview, and send emails. · Mobile campaigns -Traction can set-up, manage, run, track, trigger and create mobile campaign reports. · Direct mail - Because Traction integrates both digital mail and direct mail data, direct mail campaigns can be more accurate in their targeting. · Website Integration - Traction can be seamlessly integrated into any existing web presence. · Analysis - Michael Valos suggests that multi-channel marketing is on the rise, however, its complexities are evident and an analysis of each area of the data is important to the overall success of it [2]. Traction is well positioned to offer cross channel data analysis. · Surveys and Polls - Offers customer interaction and facilitates customer information updates. Traction boasts a long list of current clients who have tailored their platform around their marketing needs - Adobe, Audi, Cadbury, Dove, Guthy Renker, Sunsilk etc. Adobe, in an attempt to expand their user base and enhance their branding, created an online event called 'The Adobe Online Creative Festival', which included mobile, digital and interactive marketing [3]. This event brought together up to 5,000 tech savvy and creative participants who were able to engage through the online festival and position t
  • Tracy Maurer on 16 Apr 10
     
    References: [1] Traction (2009) What is Traction. Retrieved on 15th April 2010 from http://www.traction.com.au/home.aspx [2] Valos, Michael (2008) A qualitative study of multi-channel marketing performance measurement issues. Journal of Database Marketing & Customer Strategy Management V15, 239 - 248. [3] Traction (2009) Adobe Online Creative Festival. Retrieved on 16th April 2010 from http://www.traction.com.au/Proof/CaseStudies/Adobe.aspx
  • Narelle Absolom on 21 Apr 10
     
    Traction is a tool designed to manage customer relationships and interactions, and develop stronger marketing campaigns and brand awareness [1]. It has a wide variety of features to leverage customer data into these purposes. Traction has been around since 2001 and continuous development occurs [2]. It is accommodating in offering different versions dependent on your needs. The Enterprise version is fully featured and scalable, whereas the Lite version is suitable for smaller, less complicated marketing solutions. Organisations can also contact Traction direct for a custom solution [2]. Inbound and outgoing customer interactions can be delivered via a range of mediums including email, SMS, and XML [3], providing flexibility of content requirements and interoperability between organisation and client base. Whilst locating reviews on the system proved rather difficult, the Traction homepage professes to a very strong customer base, including a number of extremely well known companies and brands [4]. This in itself suggests stability and a proven product.
  • Narelle Absolom on 21 Apr 10
     
    References [1] Traction. (2010). Overview. Retrieved April 21, 2010, from http://www.traction.com.au/About/Overview.aspx [2] Ouvrir. (2010). Traction Platform. Retrieved April 12, 2010, from http://www.ouvrir.com.au/traction_platform.html * [3] Schaffer, S. (2006). Traction Offers Complete Marketing Platform. The Pondering Primate. Retrieved April 12, 2010, from http://theponderingprimate.blogspot.com/2006/04/traction-offers-complete-marketing.html [4] Traction. (2010). Homepage. Retrieved April 12, 2010, from http://www.tractionplatform.com/home.aspx * This site appears to be a reseller or affiliate of Traction, so bear this in mind when reading its material.
Jacqui Harry

Lighthouse - Issue Tracking - 3 views

lighthouseapp.com

net308 issue-tracker CRM Lighthouse management process project

shared by Jacqui Harry on 10 Apr 10 - Cached
  • Jacqui Harry on 10 Apr 10
     
    This issue tracking software is for used for project development and allows participants to collaborate on a variety of projects, such as tracking fixes waiting for QA or urgent issues, ideally suited to software developers through a customer support application. [1] The simple user interface allows large and small groups to quickly create efficient workflows and automatically organize specific tasks by creating, assigning, tagging and resolving project issues. The insertion of milestones helps to plan features and establish release dates and agreed deadlines and the ability to share documents and images directly to tickets, so anyone within the project team can find them. As a customer relationship management tool, Lighthouse is efficient at managing a company's interactions with its clients and involves using technology to organize, automate, and synchronize business processes, which are essential within sales, marketing, customer service, and technical support by creating time-saving functionality.[2] As a case study Croogo [3] is a free, open source, content management system powered by CakePHP framework, and distributed under the MIT License. And uses lighthouse to create and reply to tickets and review the status of all projects in a simple overview that can be followed along with feeds, creating exceptional user support , as participants can create new Lighthouse tickets directly from Tender [4], Lighthouses specialized customer support service. To reduce the costs of planning and implementing software initiatives and increase the support from user base, enterprises are required to automate processes according to best practices. Using Lighthouse's email integration team members can utilize email to reply to tickets directly from inbox and as it is a web based application, it means that support can access critical information on the move, such as using the iPhone optimized interface, manage tickets through the email system, or subscribe to pro
  • Jacqui Harry on 12 Apr 10
     
    References: [1] Lighthouse http://lighthouseapp.com/ [2] Wikipedia http://en.wikipedia.org/wiki/Customer_relationship_management [3] Croogo PHP http://bakery.cakephp.org/articles/view/introducing-croogo-cms [4] Tender http://tenderapp.com/ [5]Neath, K. (2007) "Lighthouse: The bug tracker you've been looking for" retrieved on 11th April 2010 from: http://warpspire.com/tipsresources/web-publishing/lighthouse-the-bug-tracker-youve-been-looking-for/
  • Jane Power on 16 Apr 10
     
    "Communication, Collaboration, and Bugs: The Social Nature of Issue Tracking in Software Engineering" (Bertram, Voida, Greenberg, & Walker, 2010) This article, written by the Department of Computer Science, University of Calgary, is a qualitative study of a group of software development teams that make use of one or more formal issue tracking systems and examines the social aspects that reside within the software engineering and bug tracking process. They argue that an issue tracker is not just a system for tracking bugs but becomes a focal point for all stakeholders of the program including engineers, users, designers and owners. The collaborative knowledge and shared journey of tracking bugs and designing software is a social process as much as it is a design process and the tracking system should be able to facilitate and archive the exchange of information and ideas. From the study of up to 15 participants spread across 4 North American software teams they were able to articulate various real world practices for examining issue and bug tracking software. The paper enunciates the main features of an issue tracking system and what the main considerations should be when designing or implementing one. References Bertram, D., Voida, A., Greenberg, S., & Walker, R. (2010). Communication, Collaboration, and Bugs: The. Retrieved April 16, 2010, from DSpace: http://dspace.ucalgary.ca/bitstream/1880/47309/3/2009-IssueTracking.Report2009-933-12.pdf
Christopher Clarke

Google Code - Project Hosting - 2 views

code.google.com/projecthosting

net308 online-collaboration tool online software software-development open-source

shared by Christopher Clarke on 17 Apr 10 - Cached
  • Christopher Clarke on 17 Apr 10
     
    Google Code is a project hosting and collaboration service based around the Subversion (SVN) and Mercurial (Hg) version control systems. The service provides issue tracking, file hosting and a wiki (Google, 2010). Google Code can only be used by open source projects and only if they use one of the pre-approved open source code licenses (Google, 2010). Version control aids collaboration by ensuring that each developer in a team has an up-to-date version of the code base and by managing conflicts. After making a change, adding a feature or fixing a bug, the developer commits and pushes their changes to a central server (Google, 2010). When a conflict occurs - due to two developers making a change to the same file at the same time or a developer making changes offline without being able to synchronize their repository - the version control system will attempt to merge the changes however in some cases conflicts occur (Raymond, 2003). In such cases' the version control system will highlight the conflicts and point them out allowing the developer to address them before committing their changes (Raymond, 2003). Google Code offers issue tracking that allows developers to track current project defects, and planned enhancements. Each issue can be assigned to a developer and tagged with labels which may indicate things about the issue that may be useful to the project developers (Google, 2009). Google Code also contains a wiki allowing the project documentation and planning process to be collaboratively created and edited (Google, 2010).
  • Christopher Clarke on 19 Apr 10
     
    Google. (2009, September 19). IssueTrackerFAQ. Retrieved April 19, 2010, from Project Hosting on Google Code: http://code.google.com/p/support/wiki/IssueTrackerFAQ Google. (2010, April 8). FAQ. Retrieved April 19, 2010, from Project Hosting on Google: http://code.google.com/p/support/wiki/FAQ Google. (2010). Project Hosting on Google Code. Retrieved April 19, 2010, from Google Code: http://code.google.com/projecthosting/ Google. (2010, February 04). WikiFAQ. Retrieved April 19, 2010, from Project Hosting on Google Code: http://code.google.com/p/support/wiki/WikiFAQ Raymond, E. (2003, September 19). Chapter 11 Tools - Version-Control Systems. Retrieved April 19, 2010, from The Art of Unix Programming: http://www.faqs.org/docs/artu/ch15s05.html
Ellen Summers

Review Basics - An Online Collaboration Tool - 2 views

www.reviewbasics.com/

net308 online-collaboration tool online Data-sharing

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    Review Basics was created by Sharp Styles Lab and is an online collaboration tool that allows you to annotate and comment on documents, images on videos. Content is secured and password protected so it can only be viewed by people in your organisation that have been invited. You are able to invite as people as you like [1]. Review Basics is a web-based application so you do not need to download any software but Adobe Flash does need to be installed to provide feedback using the simple drag and drop tools. The application can also be used by anyone in your organisation from any location in the world. It supports many file formats and if you find a file format that is currently unsupported, Sharp Styles Lab will do their best to accommodate you. [1]. With Review Basics you can upload draft proposals and invite staff to provide feedback and exchange ideas [1]. It is ideal for organisations that are geographically spread. Even in smaller businesses it can be difficult to organize staff for face-to-face meetings, so collaborating in this way makes discussion much easier and allows everyone to be involved in a decision making process [2]. It also allows for members to think about a proposal more thoroughly before offering feedback or making any comments [3]. [1] Sharp Styles Lab (2010). Review Basics. Retrieved 16 April, 2010, from http://www.reviewbasics.com/Home.aspx?NoCache=592c3049-fe2b-4e16-8e03-bd5d27dd494b [2] Cohen, A.S. (2008). The Collaboration Effect: The Second Wave of the Internet. Retrieved 16 April, 2010, from http://blogs.cisco.com/collaboration/comments/the_collaboration_effect_the_second_wave_of_the_internet/ [3] Cranor, L.F. (1996). Internet Collaboration: Good, Bad, and Downright Ugly. Retrieved 16 April, 2010, from http://www.acm.org/crossroads/xrds2-3/lorrie.html
  • Anamaria R on 18 Apr 10
     
    ReviewBasics is a free website, that creates a safe and secure online space, where users can upload content and gather feedback about their content. The website is aimed for businesses in "creative and design, opinion research, film and video and legal." (Ruby, 2007) It can be beneficial for businesses that require feedback on projects, bringing comments together in one location. By doing this, it avoids the dilemmas of keeping track of feedback in emails. When a project is set up, users upload one or multiple files, to a total of 25mb per account for reviewing. (Q&A, 2010) Supported files include: * Microsoft Word™ and PowerPoint™ (DOC/DOCX, PPT/PPTX) * Images (JPEG, GIF, PNG, TIFF) * Adobe Acrobat (PDF) * Video (FLV, WMV, AVI, MPEG) (Q&A, 2010) Once uploaded, people can be invited to review the content via email invite. With a simple click on the link, the person can be taken to the project where they enter a password provided and begin giving feedback using the tools. Different tools such as the "Callout", similar to a speech bubble, "Arrow", "Emoticon", "Selection" and "Drawing" can be used to give feedback, with a simple drag n' drop onto the page. (Products, 2010) Account holder can limit what feedback, each invited person can see. Once feedback is made, email updates are sent notifying users that comments have been left. This can save businesses time by not waiting for notification by email or phone, and can help complete projects much faster, creating greater efficiency. Anytime during the project or upon completion, an annotated PDF file can be downloaded with all reviews made. This file can be stored and accessed at a later date. (ReviewBasics, 2010) ReviewBasics provides a cost effective collaborative tool that allows project reviews to be saved in one place, creating greater efficiency and helps complete projects faster.
  • Anamaria R on 19 Apr 10
     
    Reference: Products. (2010). Retrieved April 16, 2010, from http://www.sharpstyle.com/ Q&A. (2010). Retrieved April 16, 2010, from http://www.reviewbasics.com/QandA.aspx?NoCache=b22b65c6-80ce-4e4f-81fd-d7ad193c6cc1 ReviewBasics. (2010). Retrieved April 16, 2010, from http://www.reviewbasics.com/Home.aspx?NoCache=c327e07a-ff88-4fc1-be88-2606073523a2 Ruby, B. (2007). A review of ReviewBasics. Retrieved April 16, 2010, from http://cmsreport.com/blog/2007/review-reviewbasics
Anamaria R

Online Project Management Software | Copper Project - 2 views

www.copperproject.com

net308 online-collaboration

shared by Anamaria R on 15 Apr 10 - Cached
  • Anamaria R on 15 Apr 10
     
    In 2002, Element Software an Australian-based company first released Copper. It is a "web-based project management software tool used by creative teams across the globe to manage their clients, tasks, projects, contacts and files." (Prendergast, 2009) Well known companies such as Sony Pictures, Apple and Mercedes Benz USA make use of Copper in their business. Copper is a project management tool specially created and designed for creative teams, (Element Software, 2009) to allow them to collaborate all information and data related to a particular project into one central location. This is done by creating a secure online space for each project. It "offers a beautiful interface that keeps your users up to date more intuitively". (Element Software, 2009) It's available on Mac, PC or Linux platform and can be hosted on Copper's website or installed on the companies' server. Prices start from $US299 a year to over $US1999 a year. (Copper, 2010) Some of Coppers features include: (Copper, 2010) * Users can manage tasks through drag and drop timeline * Users can allocate resources * Budgets can be viewed and edited * Files can be shared by uploading via drag n' drop or multi-file upload * Invoice and quotes created * Teams are able to view the progress of the project, through feedback given on task activities * Managers are able to "review workload across the organization" ("Products", 2007) * Mangers can administer projects and can give or limit permissions on what other users can edit or add * Offers a secure online space with 128 Bit SSL * Real-time Ajax search function * Flash multi-select Gantt Charts, which allows drag n' drop * Group Calendar that allow drag n' drop
  • Anamaria R on 19 Apr 10
     
    Reference: Copper. (2010). Retrieved April 15, 2010, from http://www.copperproject.com/. Element Software Releases Copper v4.0, a New Project Management Alternative to Basecamp, Google Docs, and MS Project. (2009). Retrieved April 16, 2010, from http://www.newsguide.us/technology/internet/Element-Software-Releases-Copper-v4-0-a-New-Project-Management-Alternative-to-Basecamp-Google-Docs-and-MS-Project/ Prendergast, B. (2009). We're Hiring! Talented PHP/MySQL/CSS/AJAX Developer Wanted. Retrieved April 15, 2010, from http://www.elementsoftware.com/softwaredeveloperad Products. (2007). PM Network. 21, 80. Retrieved April 17, 2010, from Business Source Premier database.
Christopher Clarke

GitHub - 2 views

github.com

net308 online-collaboration tool git service wiki ticket-based software-development

shared by Christopher Clarke on 17 Apr 10 - Cached
  • Christopher Clarke on 17 Apr 10
     
    GitHub is a source code management repository host, wiki and issue tracker (GitHub Inc., 2010) that enables software developers to collaborate in the development of web and application software as primary focus but it is useful for collaborating on books and other activities of a text-based nature. GitHub is built around the Git source code management tool which is a distributed version control system developed by Linus Torvalds and hundreds of other developers (Chacon, 2010). The software allows developers to track changes between versions and other milestones. The changes are shown in the form a 'diff' that can be created between any two revisions (Git Diff, 2010). Projects hosted on GitHub can be public or private. Public and open source projects are free while commercial users and those not willing to share source code need to pay a monthly fee. In a public project, the source code stored in the repository is available to the public who can easily fork or submit patches to the project. Private projects are completely hidden from the public and can only be accessed by specifically nominated collaborators. The private project is ideal for organisations, which wish to exploit the power of GitHub but do not or cannot release their source code to the public for various reasons.
  • Christopher Clarke on 17 Apr 10
     
    GitHub includes an issue tracker which can be used to track bugs, assign tasks and generally keep track of what needs to be done to get the software to a state as desired by the developers and other stake holders in a project (GitHub Inc., 2010). Issues can be tagged with labels to indicate what they contain (bug, enhancement, tasks, etcetera) and to specify which version they are relevant to (Preston-Werner, 2009). For example, whether or not they need to be completed before it is possible to release version 8.9.2 or need to be ready for the 9.0 release. These same labels can be used to assign an issue to a specific person (Preston-Werner, 2009) so that they are made aware that they have been delegated the task of dealing with the issue. GitHub also includes a wiki that can be used to collaborate with other members of a project and provide documentation for the project and its output.
  • Christopher Clarke on 19 Apr 10
     
    Git Diff. (2010). Retrieved April 18, 2010, from learn.github: http://learn.github.com/p/diff.html Chacon, S. (2010). About Git. Retrieved April 16, 2010, from Git - Fast Version Control System: http://git-scm.com/about GitHub Inc. (2010). Secure source code hosting and collaborative development - GitHub. Retrieved April 18, 2010, from GitHub: http://github.com Preston-Werner, T. (2009, April 15). GitHub Issue Tracker! Retrieved April 18, 2010, from GitHub Blog: http://github.com/blog/411-github-issue-tracker Wesley, R. (1998). Version Control and the Single Developer. Retrieved April 18, 2010, from MacTech: http://www.mactech.com/articles/mactech/Vol.14/14.06/VersionControlAndTheDeveloper/index.html
Ellen Summers

Office Interactive - For Customer Relationship Management - 2 views

www.officeinteractive.com

net308 CRM software tool management

shared by Ellen Summers on 16 Apr 10 - Cached
  • Ellen Summers on 16 Apr 10
     
    Office Interactive is an online Customer Relationship Management (CRM) software designed for small to medium sized business. The software contains everything you need to run and streamline your business. It is easy to use by simply dragging and dropping to customise your own business application [1]. Features of the Office Interactive software include: Collaboration: This module is used to share and communicate with all your team members on one page. It is an essential tool for organising your businesses day-to-day activities. Sales: This module is an easy to use Sales Force Automation (SFA) system. It is a total solution for small to large sales teams. Customer: This module allows you to see absolutely everything in relation to a customer including all correspondence and sales. It is also a centralised system to store data such as customers Frequently Asked Questions (FAQs) and how to deal with customer complaints. Marketing: This module allows you to keep track of where your leads and customers are coming from. It can also be used to send marketing emails to your customers. Billing and Expense: This module is a full financial solution to keep track of your income and expenses [1]. CRM is extremely important for most businesses. Using a centralised system such as Office Interactive allows all staff to access data from any location [2]. CRM also allows you to put the customer first by making the most of your customer relationships as it allows you to keep in touch and personalise communications with customers easily [3]. [1] Office Interactive (2010). Simple, Powerful, and Revolutionary CRM Solution. Retrieved 16 April, 2010, from http://www.officeinteractive.com/ [2] e-Business Guide (n/d). Planning - Researching the Opportunities - Customer Relationship Management. Retrieved 16 April, 2010, from http://www.e-businessguide.gov.au/planning/researching/crm [3] Martin, J.A (2010). Put Cloud CRM to Work. Retrieved 16 April, 2010, from
louwnaw

Swivel: Data Sharing and visualization tool (2) - 2 views

www.swivel.com/

net308 Data-sharing online

shared by louwnaw on 02 Apr 10 - Cached
  • louwnaw on 02 Apr 10
     
    http://www.swivel.com/ References [1] IPSN'07 Overview. Data sharing and Interoperability on the world-wide Sensor Web. http://research.microsoft.com/ [2] Features page 2010 from: http://www.swivel.com/ [3] Cuff, D et al. 2008 Urban Sensing: Out of the Woods. Communications of the ACM. Vol 51, No 3.Retrieved on 3/4/2010 from: http://web.ebscohost.com.ezproxy.slv.vic.gov.au/ehost/
  • ...2 more comments...
  • louwnaw on 03 Apr 10
     
    "Swivel is not a data visualization tool. Swivel is not a data analysis tool. Swivel is the world's first data sharing tool." [2] A multitude of embedded sensing platforms have given rise to abundant statistical data available on request, or in the public domain.[1] Geocoded data, its visualization on the geographic information system Google Earth and "mash-ups" with Google Maps, have reduced the technical barrier to visualize data. Embedded network sensing has gone from the lab to nature and is now in our suburbs. "Urban -sensing" are reaching into the worlds of politics, aesthetics, interpretation and motivation.[3] As a business tool mash-up applications; or, the ability to pull data in from multiple sources and render it into a coherent visual model for presentations to customers or team members, can make a significant difference to the experience.[1]
  • louwnaw on 03 Apr 10
     
    The Swivel mission statement commits to, "empower the world's data" by turning information into action. Customers range from businesses to clubs or individuals. Cleveland.com, The Huffington Post, U.S. News and The Texas Tribune has embedded the product for journalistic statistical manipulation. Swivel lets people see, understand and share their numbers, visually. Contributing data to the public domain or to a private setting, (group, project, customer-base etc.), allows comments and feedback by way of notes. Swivel can be teamed up with, Salesforce.com, Google docs, Google Analytics, QuickBooks and more.[2] Swivel is user friendly; you can upload Excel files, (97 through to 2007 version), or use Swivel spreadsheets by pasting (or typing) raw data from a file or website. Formatting options are available for font face, size and colour.' One-click' manipulation creates custom charts. Interactive error messages guide and suggest alternatives. A wide range of chart types are available. Most importantly charts and spreadsheets are easily embedded as interactive widgets or static images. Swivel is free for public data or available on a monthly contract for private use. Swivel support is available on email and Twitter. http://www.swivel.com/public , for Public reports, charts and data e.g. "Forbes Top Ten List over the past 10 Years.[2]
  • Elaine McDonald on 08 Apr 10
     
    Swivel Co-founders Dmitry Dimov and Brian Mulloy describe their company as "YouTube for Data." The Swivel site allows users to upload any data and display it visually to other users. Users can upload any type of data for rating, commenting and bookmarking by other users. Graphs of the data can also be used and embedded into other websites. (Arrington, 2006) Any data on Swivel can be compared to any other data regardless of whether or not there is any correlation. Arrington (2006) remarks that it is possible to compare data as diverse as "gas prices to presidential approval ratings or UFO sightings to iPod sales". Not all data is made public though. Swivel provides a free service for public data but also offers a premium service whereby, for a fee, data can be stored privately, still allowing the owner to compare their private data to public data sets. (Arrington, 2006) In comparison to Swivel, similar data sharing capabilities are offered by IBM's Many Eyes http://manyeyes.alphaworks.ibm.com/manyeyes/. Many Eyes allows users to create more complex graphs such as network illustrations, which depict nodes and connections as well as treemaps that present data as groups of nested rectangles. (Butler, 2007) Brent Edwards, director of the Starkey Hearing Research Center in Berkeley, California, points out that journals could move science forward much more effectively by using the Internet to share information. He says "I'm often frustrated by my inability to analyse in a different way data that are printed in peer-reviewed publications, when I'm interested in looking at a relationship that the authors didn't think of". If journals and research organisations linked the raw data behind their papers to collaborative software tools such as Swivel and Many Eyes, he argues, "it would have considerable value to the scientific community as a whole". (Butler, 2007)
  • Elaine McDonald on 08 Apr 10
     
    References Arrington, M. (2006, December 5). Swivel Aims To Become The Internet Archive For Data . TechCrunch . Retrieved April 7, 2010, from http://techcrunch.com/2006/12/05/swivel-to-launch-this-week-communitize-your-data/ Butler, D. (2007). Data sharing: the next generation. Nature, 446, 10-11. Many Eyes. (n.d.). Many Eyes. Retrieved April 7, 2010, from http://manyeyes.alphaworks.ibm.com/manyeyes/
Liz Power

Delicious - social bookmarking tool utilized to share web pages from a central location - 2 views

delicious.com

net308 online-collaboration collaboration online tool

shared by Liz Power on 11 Apr 10 - Cached
  • Liz Power on 11 Apr 10
     
    Most internet users have a list of favourite websites they visit regularly and depending on what browser you use they are known as "bookmarks" or "favourites". Bookmarks can end up being a long list of unorganized information and can be frustrating if not kept updated and maintained. Also if you use more than one computer it can be difficult to keep track and ensure bookmarks are current. Delicious is a tool which alleviates these problems. Delicious enables "users to tag, save, manage and share web pages from a centralized source" [1]. Not only are you able to share your bookmarks with your friends but you also have access to the most current information on the web. You can look at the most popular tags discussing the information you are interested in. There is also a space to leave a comment or description of the site. As Stolley suggests, Delicious allows users to build a network of users who are interested in the same topics and from a workplace perspective everyone in a work environment can access the same valuable information [2]. Delicious is about sharing information and with so much information publicly available on the web today it makes it easier to have other people find the information you require. As with any tool it is important to be organized and tag relevant websites appropriately otherwise it loses its value and it can become useless for other users. To get the most out of Delicious you need to build a network of friends who have similar interests. References [1] Delicious. Retrieved 11 April 2010 from http://delicious.com/help/about [2] Stolley, K. (2009). Integration Social Media Into Existing Work Environments: The case of Delicious. Journal of Business and Technical Communication 2009; 23; 350. Retrieved 11 April 2010 from http://jbt.sagepub.com.dbgw.lis.curtin.edu.au/cgi/reprint/23/3/350.pdf
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  • debainsleyroberts on 11 Apr 10
     
    DELICIOUS BOOKMARKS www.delicious.com Delicious Bookmarks is a free to join online bookmarking and collaboration tool that enables users to bookmark, tag and make notes with references on their favourite websites, articles and resources for a specific aim or project for either personal or public use. Locating a specific web resource for use at a later date is made easier as this bookmarking tool has a simple interface for inputting information. Delicious bookmarks also has a search feature allowing users to delve into the website for bookmarks relating for a specific area of interest (Delicious. 2010). Using Delicious bookmarks can assist users in time management ensuring that they are able to access and share with their peers popular websites and links relevant to their project, whether that project is for personal or business use or for academic research. When working collaboratively on a project such as a team researching a topic, by using the Delicious bookmarking tool users are able to save important bookmarks and tags allowing the groups user to contribute web resource links to the tag and thus making it easier to share references. Users also have the ability to tag bookmarks and collaboratively come up with a list of items which reflect each tag. Delicious has a number of free tools available to make collaboration easier such as browser extensions the major internet browsers, badges and tagrolls/linkrolls for blogs and websites [2]. Delicious has a very active community for developers of third party tools [3] with the majority being free and available as open source to use. Delicious has active community forum for developers to discuss programming and development. REFERENCES [1] Delicious (2010). "Delicious Search". Retrieved 3 April 2010 from http://delicious.com/search [2] Delicious (2010). "Delicious Tools". Retrieved 3 April 2010 from http://delicious.com/help/tools [3] Delicious (2010). "Delicious Third Party Tools". Retrieved 3 April
  • Anamaria R on 18 Apr 10
     
    Del.icio.us is a social bookmarking manger website, which allows individuals to save, tag, manage and share their collection of bookmarks with others. (About , n.d.) The website is a database of bookmarks, creating a collaboration of users bookmarked websites. Its "a growing source of human generated content." (Kolay & Dasdan, 2009) Previously to save a website URL, users would bookmark them in their web browser located on one computer. With no order, URL's would be hard to find. Now Del.icio.us allows users to bookmark their URL's in an organised online space, on any computer with an Internet connection. Introduced in 2003, (Millien, Feinberg & Kerr, 2005) this free website, allows anyone to register and create an account. Once registered, Del.icio.us buttons are installed and appear on the web browser. (LeFever, 2009) These buttons assist in making bookmarking quick and easy. When bookmarking a site, a users clicks on the Del.icio.us tag button, which allows the users to add tags and keywords. (LeFever, 2009) These are words that are related to the website and help searching for the webpage at a later date. By using tags, it allows users to search by tag or keyword, narrowing search results and saving time. Del.icio.us creates a network, with constant updates of new and interesting bookmarks being added to the website. (LeFever, 2009) Bookmarks are made public so anyone can search the Del.icio.us website by tag or keyword and a list of websites collaborated from registered users are displayed. This creates greater search results.
  • Anamaria R on 19 Apr 10
     
    Reference: About. (n.d.). Retrieved April 18, 2010, from http://delicious.com/help/about Kolay, S. & Dasdan, A. (2009). The Value of Socially Tagged URLs for a Search Engine. International World Wide Web Conference. April, 1203-1204. Retrieved April 18, 2010, from ACM Database. LeFever, L. (2009). Social Bookmarking in Plain English, for the rest of us. Retrieved April 18, 2010, from http://www.youtube.com/watch?v=HeBmvDpVbWc Millen, D., Feinberg, J. & Kerr, B. (2005). Social Bookmarking in the Enterprise. Queue, 3, 28-35. Retrieved April 18, 2010, from ACM Database.
Narelle Absolom

Jive SBS - 2 views

www.jivesoftware.com/products

net308 online-collaboration social-networking

shared by Narelle Absolom on 11 Apr 10 - Cached
  • Narelle Absolom on 11 Apr 10
     
    Jive SBS (Social Business Software) is a community building application, formerly known as Clearspace. It is specifically suited for medium to large organisations and boasts that it is "built for the enterprise" [1]. The application allows you to build communities for employees, the public (or both) [2]. Looking primarily at the Employee Community product, we are offered a powerful social networking tool that connects employees for the purpose of online collaboration. Employees can have detailed profiles and connections to "foster teamwork". At a glance information is also provided about online status, allowing employees to quickly see who is available for meetings etc. The profile information facilitates simple creation of organisation charts and groups for projects, teams, sections etc [3]. Features include discussions, collaborative documents, a configurable homepage dashboard, blogs, polls, bookmarks, categories, status updates, access control, private storage, mobile device support, project management tools (milestones, tasks, and calendars), search engine optimisation, and a range of other rich features [4]. Search and tag capabilities are worthy of note. The software supports tagging like most popular applications; however all content is included in search results (blog entries, discussion posts, annotations etc). This means that nothing is missed when undertaking a site search. Jive SBS has been considered a leader by Gartner in corporate social software [5] and a range of IT based experts have given encouraging reviews [6] [7]. Jive considers itself "robust, [and] enterprise tested" due to its 8 year maturity and the successful hosting of public sites with in excess of 80 million views/month, and employee communities comprising 20,000+ active users [4].
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  • Narelle Absolom on 11 Apr 10
     
    There are three pricing tiers varying on the level of features, type of hosting and maximum number of users required. Entry level is 1000 (max.) users at $3 per user per month. Free demos are available to allow you to try before you buy [8]. Jive SBS appears to be particularly useful for networking and information sharing in the corporate environment, however it is important to consider reliability and uptime of any product that is hosted entirely under the control of an external provider [9]. References [1] Jive Software. (2010). About. Retrieved April 11, 2010, from http://www.jivesoftware.com/about [2] Jive Software. (2010). Products. Retrieved April 11, 2010, from http://www.jivesoftware.com/products [3] Jive Software. (2010). Enterprise collaboration and communication. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/employee-community [4] Jive Software. (2010). The Jive SBS Foundation. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/technology [5] Jive Software. (2010). Magic Quadrant for Social Software in the Workplace. Retrieved April 11, 2010, from http://resources.jivesoftware.com/content/promo_reg_gartner-mq-workforce-2009 [6] Live Enterprise. (2009). Social Software leaders: Jive, SocialText and NewsGator. Retrieved April 11, 2010, from http://www.liventerprise.com/tool/Jive_SBS/
  • Narelle Absolom on 11 Apr 10
     
    [7] Fontana, J. (2009). Jive refines corporate social networking tools. InfoWorld. Retrieved April 11, 2010, from http://www.infoworld.com/d/developer-world/jive-refines-corporate-social-networking-tools-893 [8] Jive Software. (2010). Get up and running with Jive Social Business Software. Retrieved April 11, 2010, from http://www.jivesoftware.com/products/how-to-buy [9] Marks, O. (2009). All that Jive: Putting the 'social' into business software. ZDNet. Retrieved April 11, 2010, from http://blogs.zdnet.com/collaboration/?p=388
  • Ellen Summers on 18 Apr 10
     
    Jive SBS was built for business and is the largest and fastest Social Business Software (SBS) in the world [1]. It brings together collaboration software, community software and social networking tools and enables organisations to connect with either employee's or customers or both [1]. When Jive SBS were looking to extend their leadership in the enterprise market with a new leadership strategy [2]. They went to 62 companies to find out what their business objectives were and how they use social software within their organisation. They found there were four main areas of focus; employee engagement, innovation, marketing/sales, market engagement, government and support [2][3]. With this information they redesigned their software [2]. On April 14, 2010, Jive SBS announced its next generation of the Jive Market Engagement solution product. Jive SBS aquired Filtrbox earlier in the year and has now integrated the technology into its product [4][5]. Filtrbox is a social media monitoring software, and Jive is the first company to combine it with collaborative SBS [5]. With the Market Engagment product a business can monitor and highlight people, conversations and brands influencing your product or service. Users are able to personalise a dashboard for their organisation so that you can configure topics, competitors, or product lines and employ filtering options. The learnings made through the software can be shared among the organisation by publishing findings onto an observation wall [5]. This becomes a central point of collaboration where others in the organisation can post their comments or feedback [5]. [1] Jive SBS (2010). Jive SBS 4.0. Retrieved 19 April, 2010, from http://www.jivesoftware.com/products [2] Mosher, B. (2009). Next for the Enterprise: Social Networking Suites. Retrieved 19 April, 2010, from http://www.cmswire.com/cms/enterprise-20/next-for-the-enterprise-social-business-software-suites-004077.php [3] Jive SBS (2010). Social Business Acc
Narelle Absolom

HyperOffice - 2 views

www.hyperoffice.com/

net308 online-collaboration

shared by Narelle Absolom on 10 Apr 10 - Cached
  • Narelle Absolom on 10 Apr 10
     
    HyperOffice is an online collaboration suite that is designed for the small to medium sized business. The catchphrase is "collaboration made simple" and one of the advantages of HyperOffice is that it is entirely web based, meaning that no major IT infrastructure or expertise is needed to utilise it in your business [1]. Features of the Collaboration Suite include business email service (web based), online calendar, task manager, online document management, online contact management, custom online portal, intranet/extranet publishing, plus a range of supporting tools such as online database management, polls, discussion boards and a project management tool [2]. The service is mobile device supported and can also synchronise with Outlook, to leverage existing communication applications. It is both Windows and Mac compatible. HyperOffice staff have 10 years experience providing online collaboration [3] and a wide range of clients are presented for reference, which builds credibility in the product [4]. It has also been met with favourable criticism by a number of reviewers [5] [6] [7]. A free 30 day trial if available, after which pricing depends on extended product features and the number of users e.g. Collaboration Suite for 100 users is $6239.90 per year and includes 12.5GB online document storage hosting [8]. This is an affordable solution for small and medium sized businesses that do not have the expertise or budget to implement larger enterprise communications and collaboration tools.
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  • Narelle Absolom on 11 Apr 10
     
    References [1] HyperOffice. (2010). Boost Productivity with Total Collaboration! Retrieved April 11, 2010, from http://www.hyperoffice.com/collaboration-suite/ [2] HyperOffice. (2010). Homepage. Retrieved April 11, 2010, from http://www.hyperoffice.com/index.php [3] HyperOffice. (2010). Press Coverage. Retrieved April 11, 2010, from http://www.hyperoffice.com/in-the-news/ [4] HyperOffice. (2010). Clients. Retrieved April 11, 2010, from http://www.hyperoffice.com/clients/ [5] Mendelson, E. (2006). HyperOffice. PCMag.com. Retrieved April 11, 2010, from http://www.pcmag.com/article2/0,2817,1954116,00.asp [6] Needleman, R. (2006). HyperOffice takes on Outlook and Exchange. Cnet news. Retrieved April 11, 2010, from http://news.cnet.com/8301-17939_109-9664455-2.html [7] Online Document Management. (2008). HyperOffice Review. Retrieved April 11, 2010, from http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review [8] HyperOffice, (2010). Pricing. Retrieved April 11, 2010, from http://www.hyperoffice.com/pricing/
  • Liz Barrett on 13 Apr 10
     
    HyperOffice, launched in 1998 and powered by Ajax and other Web 2.0 technologies, [1] is an award-winning, cloud-computing software-as-a-service (SaaS) [2] offering a suite of online collaboration and communication tools specifically targeted at the small-to-medium enterprise (SME). Users collaborate online through dedicated virtual workspaces to share documents, contacts, calendars and projects from any computer or mobile phone both in and out of the office. [3] One of the key differentiators of HyperOffice is its exceptional ability to create a branded or customised portal in your existing website that allows clients to be directly linked through a log-in to those specific areas of your business that they deal with. This is a seamless process and the branding is independent of any reference to HyperOffice. No specialist expertise is required as you can use the HyperOffice Publisher or HTML editor to achieve a professional result. [4] HyperOffice has recently released its Beta HyperSynch feature enabling "iPhone, Droid, Blackberry, mobile phones and other wireless devices to connect, to update and synchronise Outlook email, contacts, calendars, projects tasks and corporate networks via over-the-air updates" [5] As a further enhancement to the product, HyperOffice embedded a 'Skype-Me' icon next to their contact list, in the Shared Contact Manager, and as a result allowed HyperOffice users to contact each other directly using the Skype service and avoid the cost of traditional phone charges. This has seen HyperOffice's sales increase dramatically on a global basis by leveraging off the free and low-cost options of the Skype communications and collaboration application. [6] HyperOffice has also expanded its operations and product distribution into Europe, the Middle East and Africa (EMEA) which will result in enhanced opportunities for collaboration with small-to-medium-enterprise (SME) businesses in these areas further underpinning Hy
  • Liz Barrett on 18 Apr 10
     
    References: [1] 'HyperOffice expands global marketing channels for cloud-computing collaboration suite; VNC to distribute new edition of software-with-services business tools to EMEA resellers, partners, customers'. Retrieved from URL: http://it.tmcnet.com/news/2010/04/06/4711839.htm [2] Hamilton, D. (2010). 'Cloud collaboration suite HyperOffice Expands Global Marketing Channels in EMEA". Web Host Industry Review. Retrieved from URL: http://www.thewhir.com/web-hosting-news/040610_Cloud_Collaboration_Suite_HyperOffice_Expands_Global_Marketing_Channels_in_EMEA [3] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/ [4] HyperOffice. Retrieved from URL: http://www.hyperoffice.com/portal-customization/ [5] HyperOffice; HyperSynch Connects iPhone, Droid, Blackberry, Windows Mobile Phone Users to Email, Contacts, Calendars, Projects, Data, Tasks and Corporate Networks. (2010, March). Computer Weekly News,302. Retrieved from ProQuest Computing. (Document ID: 1984904381). [6] HyperOffice; HyperOffice Wins Skype for Business Competition. (2009, September). Computer Weekly News,175. Retrieved from ProQuest Computing. (Document ID: 1855792061) [7] HyperOffice. Retrieved from URL: http://clients.hyperoffice.com/training-and-support
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice is a software as service company offering hosted intranet solutions. The services offers various business oriented tools allowing information, and communication throughout an organisation. Employees can use the service to collaborate on projects and there are many customisation options (HyperOffice, 2010). HyperOffice has many features. These include the desktop which reports on things that may be of interest. It is essentially a dashboard. User-specific features include a calendar (personal and organisation wide). Documents manager, contacts, tasks, bookmarks, notes and reminders. HyperOffice also has features for groups within a company that may be used by teams or setup for specific projects. The document manager in particular has inbuilt version control where all copies of a file are saved as edited versions of the file is uploaded and this allows changes that go in the wrong direction to be rolled back to prior versions. Many of the same features available for personal use are available for groups along with the addition of forums, and voting. Specific to collaboration, HyperOffice can facilitate online meetings and collaborative management of databases. The database feature in particular is very similar to Microsoft Access in functionality in that it allows not only for tables and user permissions but also customs input methods in the way of forms and custom views to show data in the manner which suites it most (HyperOffice, 2010).
  • Christopher Clarke on 23 Apr 10
     
    HyperOffice Review. (2008, July 2). Retrieved April 20, 2010, from Online Document Management: Review Online Document Collaboration & Document Sharing: http://www.onlinedocumentsharingreviews.com/blog/10-hyperoffice-review HyperOffice. (2010). Boost Team Productivity Total Productivity. Retrieved April 20, 2010, from HyperOffice: http://www.hyperoffice.com/collaboration-suite/
Jacqui Harry

Lynda.com - Web based group training - 2 views

www.lynda.com/Member.aspx

net308 management tool training online multi-user training-videos software

shared by Jacqui Harry on 10 Apr 10 - Cached
  • Jacqui Harry on 10 Apr 10
     
    Lynda.com offers a web based training solution for collaborative groups [1], the multi-user program is an online application that lets a single administrator manage a group of Online Training Library® subscriptions. This program is ideal for institutions, offering Online Training Library® access to a group of 5 or more users. The multi-user program administrator has access to a series of reports that track individual account usage. A key benefit of Lynda.com is the 24 hour online access to the Lynda.com database of thousands of training videos [2], which reduces costly offsite training expenses, with production loss and geographical transport issues, with Lynda.com a trainer can find out, down to the minute, how long a section of training will take, making easy to fit the training into a hectic schedule. Traditionally, inter-departmental training interactions within organisations and collaborations have been infrequent and difficult to maintain and monitor the benefit of the adoption of the software tools and services that foster fluidity and cooperation uses technology to build bridges between departments. The comprehensive reporting and graphing within this training application, tracks usage per account and offers other statistical data such as most viewed titles, total usage by all users, offering simple analysis of performance. A case study is provided by the media giant Time Warner Cable Media, who produce television commercials and require constant training on the latest multimedia applications, but the company's offices, are spread across a large region. Historically, assembling these busy professionals together for training was a huge challenge [3].
  • Jacqui Harry on 12 Apr 10
     
    References: [1] Lynda.com available from http://www.lynda.com [2] OpinionsandReviews.com, Is It Really Worth The Money? Retrieved 8th April 2010 from http://www.opinionsandreviews.com [3] Anonymous. 'Case Study:Time Warner Cable Media Sales'. Retrieved 9th April 2010 from http://www.lynda/casestudy.pdf
  • Liz Power on 12 Apr 10
     
    Lynda.com is a useful tool to help software users keep up to date with the latest releases and technology available [1]. No matter what software skills you require, there is bound to be a online tutorial available on Lynda.com to watch and learn. With access to 40,000+ tutorials, there is sure to be a software program to suit your needs [1]. Even if users are comfortable with an application, there are always tricks to learn or additional upgrades with more features. With Lynda.com keeping up to date is simplified [2]. Whether you're into digital photography, web design and development, motion graphics, or just need to brush up on Excel, you can learn all the software skills you need to gain a competitive edge with our online tutorials. Once users have registered, they are able to watch any of the videos available from anywhere at any time with their login details. There are different subscription options available either on a monthly or annual basis. The prices range from US$25 per month for the basic subscription which allows access 24/7 to all courses. The monthly premium package for US$37.50 per month includes exercise files which you can use to follow along with the tutorials. The annual subscription saves $50 which is an extra 2 months free and the annual premium subscription [2]. Online education plays an important role in today's education and as Richardson (2009) [3] explains it is common for both on campus and off campus higher education refers to "face-to-face and online course delivery as 'blended learning'". Over the years, online learning has improved significantly and the accessibility of anywhere, anytime learning is an attractive factor in choosing online learning [3]. References [1] Lynda.com: Our Mission. Retrieved 14 April 2010 from http://www.lynda.com/aboutus/Default.aspx [2] Lynda.com: Products. Retrieved 14 April 2010 from http://www.lynda.com/products/Default.aspx [3] Richardson, J. T. E. (2009). Face-to-Face Versus
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