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Michael Comins

NeoMedia: QR code scanning increased by 39 per cent in Q2 | Mobile content industry new... - 0 views

www.mobile-ent.biz/...018644

qr codes mobile web mobile marketing data

shared by Michael Comins on 17 Jul 12 - No Cached
  • It posts regular usage updates, and its latest shows QR code scanning in Q2 was up by 39 per cent on Q1, with 1D barcode scanning up 41 per cent.
Michael Comins

Unhappy Customers? How to Respond Using Social Media | Social Media Today - 0 views

socialmediatoday.com/...unhappy-customers-social-media

social media marketing crisis management tips mobile web mobile marketing

shared by Michael Comins on 17 Jul 12 - No Cached
  • Be Prepared
  • Respond in a Timely Manner
  • Handle Public Grievances Privately
  • ...5 more annotations...
  • If possible, a response time of less than 24 hours is ideal, which means that someone must regularly monitor your social media platforms for new activity.
  • On the same token, don’t limit your responses to negative comments only. Reward the positive comments by “Liking” them or responding with a positive comment of your own
  • think of five to 10 of the most common issues customers might complain about,
  • From there, write a response to each of the criticisms that addresses the concern in a professional manner and offers a next step or plan of action to resolve the problem.
  • Don’t try to hash it out in back and forth posts on your profile page, always take it behind the scenes after your initial public response.
Michael Comins

Mobile Web Growth Passes Desktop Web Growth | Torsion Mobile - 0 views

torsionmobile.com/...owth-passes-desktop-web-growth

mobile web mobile marketing data

shared by Michael Comins on 28 Jun 12 - No Cached
  • Mobile Marketer has put out a summary of a new HowToGoMo presentation by Google that shows that mobile web is growing at eight times the rate of the desktop Internet.
Michael Comins

Not So Fast: Native Apps Still Trump Mobile Web | Mobile App Testing - 0 views

www.mobileapptesting.com/...06

mobile web mobile marketing apps data

shared by Michael Comins on 28 Jun 12 - No Cached
  • “A year and a half ago, mobile users tended to spend considerably more time — an average of 64 minutes per day — using the Web browser on their phone or tablet. By comparison, they spent only 43 minutes per day in apps. Now mobile users now spend an average of 94 minutes per day using apps, but just 72 minutes browsing the mobile Web…”
  • “In March, the web browser accounted for just 18.5 percent of time spent online among US smart-phone users. Mobile apps accounted for the rest. Now we know why Safari for iOS capabilities advance so sparingly: Apple sees it as irrelevant. Stated differently: Safari is to mobile what Internet Explorer 6 was to the desktop 10 years ago. Apps matter more to both developers.”
Michael Comins

Mobile giving grows up - Computerworld - 0 views

www.computerworld.com/...Mobile_giving_grows_up

mobile web mobile marketing example

shared by Michael Comins on 06 Dec 11 - No Cached
  • The earthquake that devastated Haiti nearly two years ago was followed by a massive relief effort that was supported in part by millions of dollars in donations by people who used mobile phones to text $5 or $10 to disaster aid groups.
  • Mobile giving has also gotten religion -- literally. Some churches in Los Angeles and parts of Arizona have recently tested systems that allow their members use cellphones to make their Sunday-morning offerings virtually, instead of dropping coins, bills or envelopes in a plate passed down the pew.
  • Many disaster aid campaigns have relied on contributions of fixed amounts, such as $5 or $10, via texting, with wireless carriers dropping the texting fees and collecting the donations to distribute to charities. But new tools make it possible to make more generous donations via an SMS message or a smartphone app linked to a credit card or other account, Plank said.
Michael Comins

Five Mistakes to Avoid When Engaging with Customers on Social Media | Social Media Today - 0 views

socialmediatoday.com/...ngaging-customers-social-media

social media marketing crisis management

shared by Michael Comins on 19 Jun 12 - No Cached
  • Mistake #1: Responding too slowly or not responding at all.
  • Mistake #2: Respond with a non-response.
  • Mistake #4: Fail to respond to direct messages:
  • ...1 more annotation...
  • Mistake #5: Ignore your mistakes:
Michael Comins

20 Tips to Avoid Being a Social Brand Gone Wrong! | Social Media Today - 0 views

socialmediatoday.com/...-being-social-brand-gone-wrong

social media marketing mobile web mobile marketing tips

shared by Michael Comins on 19 Jun 12 - No Cached
  • Michael Comins on 19 Jun 12
     
    20 Tips to Avoid Being a Social Brand Gone Wrong!
Michael Comins

D10 Video: Mary Meeker Full Session | Video | AllThingsD - 0 views

allthingsd.com/video

mobile web mobile marketing Mary Meeker data video

shared by Michael Comins on 18 Jun 12 - No Cached
  • Michael Comins on 18 Jun 12
     
    Latest projections on mobile
Michael Comins

U.S. tablet usage hits 'critical mass,' ComScore reports | Apple - CNET News - 0 views

news.cnet.com/...critical-mass-comscore-reports

ipad mobile web mobile marketing data tablets

shared by Michael Comins on 12 Jun 12 - No Cached
  • In just the two years since the release of Apple's iPad, the U.S. tablet market has reached a "critical mass," with nearly one in four smartphone owners also using a tablet in the three-month period ending in April, according to data released by market researcher ComScore.
  • Tablet use among smartphone owners has more than doubled in the past year, going from 9.7 percent last year to 23.6 percent this year, ComScore found.
  • "Tablets are one of the most rapidly adopted consumer technologies in history and are poised to fundamentally disrupt the way people engage with the digital world both on-the-go and perhaps most notably, in the home," Mark Donovan, ComScore's senior vice president of mobile,
Michael Comins

Apple, Samsung to own 50% of smartphone market by 2013 | Mobile - CNET News - 0 views

news.cnet.com/...0-of-smartphone-market-by-2013

mobile web mobile marketing smartphone data

shared by Michael Comins on 12 Jun 12 - No Cached
  • Apple's and Samsung's combined worldwide market share at the end of the second quarter was 48.1 percent. By the end of the year, that figure could hit 49.7 percent. And by the conclusion of 2013, their combined share could reach 52.3 percent.
Michael Comins

Browser Trends June 2012: Chrome Takes IE's Crown - SitePoint - 0 views

www.sitepoint.com/browser-trends-june-2012

mobile web mobile marketing data browser trends

shared by Michael Comins on 04 Jun 12 - No Cached
  • The primary mobile browsing applications are:Opera Mini/Mobile – 21.90% (up 0.38%)Android — 21.06% (down 0.25%)iPhone — 19.50% (down 0.54%)Nokia browser — 11.53% (up 0.11%)UC Browser — 8.47% (up 0.70%)
  • May’s mobile usage increased to 10.11% of all web activity
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