MobileWeb2Go

It posts regular usage updates, and its latest shows QR code scanning in Q2 was up by 39 per cent on Q1, with 1D barcode scanning up 41 per cent.

Be Prepared

Respond in a Timely Manner

Handle Public Grievances Privately

Mobile Marketer has put out a summary of a new HowToGoMo presentation by Google that shows that mobile web is growing at eight times the rate of the desktop Internet.

“A year and a half ago, mobile users tended to spend considerably more time — an average of 64 minutes per day — using the Web browser on their phone or tablet. By comparison, they spent only 43 minutes per day in apps. Now mobile users now spend an average of 94 minutes per day using apps, but just 72 minutes browsing the mobile Web…”

“In March, the web browser accounted for just 18.5 percent of time spent online among US smart-phone users. Mobile apps accounted for the rest. Now we know why Safari for iOS capabilities advance so sparingly: Apple sees it as irrelevant. Stated differently: Safari is to mobile what Internet Explorer 6 was to the desktop 10 years ago. Apps matter more to both developers.”

The earthquake that devastated Haiti nearly two years ago was followed by a massive relief effort that was supported in part by millions of dollars in donations by people who used mobile phones to text $5 or $10 to disaster aid groups.

Mobile giving has also gotten religion -- literally. Some churches in Los Angeles and parts of Arizona have recently tested systems that allow their members use cellphones to make their Sunday-morning offerings virtually, instead of dropping coins, bills or envelopes in a plate passed down the pew.

Many disaster aid campaigns have relied on contributions of fixed amounts, such as $5 or $10, via texting, with wireless carriers dropping the texting fees and collecting the donations to distribute to charities. But new tools make it possible to make more generous donations via an SMS message or a smartphone app linked to a credit card or other account, Plank said.

Mistake #1: Responding too slowly or not responding at all.

Mistake #2: Respond with a non-response.

Mistake #4: Fail to respond to direct messages:

In just the two years since the release of Apple's iPad, the U.S. tablet market has reached a "critical mass," with nearly one in four smartphone owners also using a tablet in the three-month period ending in April, according to data released by market researcher ComScore.

Tablet use among smartphone owners has more than doubled in the past year, going from 9.7 percent last year to 23.6 percent this year, ComScore found.

"Tablets are one of the most rapidly adopted consumer technologies in history and are poised to fundamentally disrupt the way people engage with the digital world both on-the-go and perhaps most notably, in the home," Mark Donovan, ComScore's senior vice president of mobile,

Apple's and Samsung's combined worldwide market share at the end of the second quarter was 48.1 percent. By the end of the year, that figure could hit 49.7 percent. And by the conclusion of 2013, their combined share could reach 52.3 percent.

The primary mobile browsing applications are:Opera Mini/Mobile – 21.90% (up 0.38%)Android — 21.06% (down 0.25%)iPhone — 19.50% (down 0.54%)Nokia browser — 11.53% (up 0.11%)UC Browser — 8.47% (up 0.70%)

May’s mobile usage increased to 10.11% of all web activity