For the first time, TalentSmart unveils its step-by-step program for increasing emotional intelligence via 66 proven strategies that teach:
self-awareness
self-management
social awareness
relationship management
The book also includes access to the enhanced online edition of the world′s most popular EQ test-the Emotional Intelligence Appraisal-that pinpoints the strategies that will increase your emotional intelligence the most and tests your EQ a second time to measure your progress.
Today's marketplace is fueled by knowledge. Yet organizing systematically to leverage knowledge remains a challenge. Leading companies have discovered that technology is not enough, and that cultivating communities of practice is the keystone of an effective knowledge strategy.Communities of practice come together around common interests and expertise- whether they consist of first-line managers or customer service representatives, neurosurgeons or software programmers, city managers or home-improvement amateurs.