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Leading People When They Know More than You Do - HBR - 0 views

  • 2) Add value by enabling things to happen, not by doing the work
  • 2) Add value by enabling things to happen, not by doing the work
  • 1) Focus on relationships, not facts
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  • Your old style of management, which I call “specialist management”, depended on expertise. You need to put that behind you and adopt a new style of management: the generalist style.
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    how to move from specialist leader role to generalist leader role by Wanda T. Wallace, and David Creelman, June 18, 2015. One recommendation is to develop executive leadership presence--the confident physical demeanor that LeanIn also emphasized. In other words, confidence before competence.
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Paint your masterpiece: Ann Mehl at TEDxUtrecht - YouTube - 0 views

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    Really like this video by Ann Mehl on finding and doing what you do well. TIPS: Don't overlook obvious; execution trumps idea, work at its best is love made visible, be yourself, everybody else is taken (Oscar Wilde), collaborate, get stretch marks, sometimes you'll stumble, don't go lonely, find your tribe.
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OfficeMax executive apologizes over 'daughter killed' mailer - LA Times - 0 views

  • In a world where bits of personal data are mined from customers and silently sold off and shuffled among corporations, Seay, 46, appears to be the victim of marketing gone horribly wrong.
  • World Privacy Forum, a nonprofit public interest research group based in San Diego, noting that this is just one example of the information such companies probably hold.
  • "This is the tip of the iceberg. This happens all the time," said Pam Dixon, executive director of World Privacy Forum, a nonprofit public interest research group based in San Diego, noting that this is just one example of the information such companies probably hold.
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  • "Why do they have that?" Seay said of the information about his daughter's death. "What do they need that for? How she died, when she died? It's not really personal, but looking at them, it is. That's not something they would ever need."
  • Dixon's group has found companies selling data on rape victims, seniors suffering from dementia and people diagnosed with HIV and AIDS. She said companies created powerful data sets by combining personal information available from public records, census information and social media."All of us are on these lists, and right now we don't even have the right to find out what list we're on or what they say about us," Dixon said. "And I think it's becoming increasingly important for us to see this information and have some rights so we can get off these lists. For this father and mother, I can't think of a worse thing."
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    LA Times article by Matt Pearce, January 20, 2013 on infrequent Office MAx customer who received a solicitation from Office Max with his name on it followed, by "Daughter Killed in Car Crash." How did the company get the information and why did it appear on the envelope because the recipient had lost his daughter in a car crash a year before?
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Reddit: Don't Leave Your Volunteer Moderators Lonely, Either: Associations Now - 0 views

  • It’s clear here that reddit—a site that is pretty much nothing but community—faces the same kinds of disconnects between executives and ground-level support that happen in associations where communities are only small parts of the total member offerings.
  • Reddit highlights how harmful a poorly handled staff transition can be for these volunteers.
  • When it comes down to it, an online community is about people, not just technology. And keeping that trust between community managers and the community at large is hugely important.
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  • Respect Your Volunteers A few weeks back, my colleague Joe Rominiecki made the case that we need to show that we’re supporting our community managers, who may be playing an important role without a ton of support.
  • “For those that host online communities for their members, the new front-line staff may very well be the person managing the online community,” he explained before hopping into The Community Roundtable’s latest “State of Community Management” report.
  • It’s clear here that reddit—a site that is pretty much nothing but community—faces the same kinds of disconnects between executives and ground-level support that happen in associations where communities are only small parts of the total member offerings.
  • The ripple effects of what happened to Taylor only highlight this. Because of the role people near the front lines play in keeping a community moving, they often have tribes of their own, and those tribes may instill a high level of passion among your most active community members—your moderators.
  • Because of the role people near the front lines play in keeping a community moving, they often have tribes of their own, and those tribes may instill a high level of passion among your most active community members—your moderators.
  • “Everything about which Reddit talks a big game—curbing abuse, protecting free speech, being the ‘front page of the Internet’—is directly tied to a model of content curation over which the company has little authority.”
  • tied to a model of content curation over which the company has little authority.”
  • In other words, volunteer moderators hold huge amounts of control, despite not getting a paycheck. They deserve to know what’s going on, and you have to keep them happy.
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    Interesting assessment of the value of volunteer moderators, July 7, 2015, by Ernie Smith on Reddit
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Reddit's most powerful members are holding the site hostage | The Verge - 0 views

  • AMA sessions are the jewel in Reddit's crown. The interviews are conducted with individuals and groups from all walks of life, from presidents, to pop stars, to people with two penises, and act as a carrot to attract people who might otherwise by put off by the site's insular in-jokes and questionable subcultures. Without Taylor to act as a buffer, sifting through questions and writing up replies as they were originally stated, it's easy to imagine AMAs in which PR teams can cherry-pick questions and mete out bland responses.
  • AMA sessions are the jewel in Reddit's crown. The interviews are conducted with individuals and groups from all walks of life, from presidents, to pop stars, to people with two penises, and act as a carrot to attract people who might otherwise by put off by the site's insular in-jokes and questionable subcultures. Without Taylor to act as a buffer, sifting through questions and writing up replies as they were originally stated, it's easy to imagine AMAs in which PR teams can cherry-pick questions and mete out bland responses. AMAs done right make notable figures appear personable; done badly, they can shred a public image.
  • ong-running feeling among their number that Reddit does not value their work or communicate effectively.
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  • As much as Victoria is loved, this reaction is not all a result of her departure: there is a feeling among many of the moderators of reddit that the admins do not respect the work that is put in by the thousands of unpaid volunteers who maintain the communities of the 9,656 active subreddits, which they feel is expressed by, among other things, the lack of communication between them and the admins, and their disregard of the thousands of mods who keep reddit's communities going.
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    Interesting article on how Reddit fired a popular staff person who facilitated the AMA (Ask Me Anything) guests going into different subreddit communities without notifying volunteer moderators of these communities ahead of time. Volunteer moderators closed their communities except to passworded members to show their unhappiness with Reddit executives' lack of early communication, etc. by Rich McCormick, July 2, 2015. Communities reopened within a couple of days.
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How to Choose the Perfect Blog Topic - And Why You Should | 7 Graces of Marketing | eth... - 0 views

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    A great post on effective blogging by Lynn Serafinn that we are try to execute
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SAPVoice: The Rise Of The Contingent Worker - Forbes - 0 views

  • businesses are increasing their dependency on contingent labor – even if the global economy is improving.
  • growing reliance on consultants, intermittent employees, or contingent labor.
  • businesses are increasing their dependency on contingent labor – even if the global economy is improving.
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  • 83% of executives indicate they’re increasingly using contingent workers ‒ at any time, on an ongoing basis.
  • all classes of work, from the executive suite
  • In Workforce 2020, approximately one-third of all respondents – no matter the industry – stated that increasing reliance on contingent, intermittent, seasonal, or consultant employees requires additional investment in training, changes in HR policies, and support for the latest technology.
  • HR systems can become a system of engagement – a central hub of all things workforce-related. Employees can form groups, network, and share knowledge around common goals, interests, projects, work experience, locations, and much more.
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    post by Mike Ettling, President, SAP, for Forbes Brand Voice on the rise of the contingent workforce
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The NCTE Definition of 21st Century Literacies - 0 views

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    "Updated February 2013 Adopted by the NCTE Executive Committee, February 15, 2008  Literacy has always been a collection of cultural and communicative practices shared among members of particular groups. As society and technology change, so does literacy. Because technology has increased the intensity and complexity of literate environments, the 21st century demands that a literate person possess a wide range of abilities and competencies, many literacies. These literacies are multiple, dynamic, and malleable. As in the past, they are inextricably linked with particular histories, life possibilities, and social trajectories of individuals and groups. Active, successful participants in this 21st century global society must be able to Develop proficiency and fluency with the tools of technology; Build intentional cross-cultural connections and relationships with others so to pose and solve problems collaboratively and strengthen independent thought; Design and share information for global communities to meet a variety of purposes; Manage, analyze, and synthesize multiple streams of simultaneous information; Create, critique, analyze, and evaluate multimedia texts; Attend to the ethical responsibilities required by these complex environments."
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Twitter Is in Trouble, But Tonight's Debate Is Its Moment | WIRED - 0 views

  • he campaigns can also embed code on their websites that allows Twitter to find people later on, so someone who visits Scott Walker’s donate page may later see ads on Twitter about donating to the campaign, regardless of whether that user ever mentioned Scott Walker on Twitter. Using Tailored Audiences, the Walker aide said the campaign has been able to draw donors, volunteers, petition signers, and others.
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    How Twitter proves its value to political campaigns, journalists, and others required to respond in the moment to issues gathering momentum. Yet another example of how we become the product with our participation on Twitter being tracked by advertisers, campaigns, TV executives, etc.
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Women of Excellence Call for Entries - 0 views

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    NAFE (National Association of Female Executives) has a women of excellence award and interviews with the women on their site. Reminds me of our women of worth. This is the call for entries as well as the link to the previous winners' interviews.
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http://www.thebostonclub.com/index.php/download_file/view/338/99/ - 0 views

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    Boston Club report, 2013, of Boston area women and nonprofit organization representation "For over 20 years, The Boston Club has worked collaboratively with local and regional nonprofit organizations of all sizes to identify and recruit qualified women for positions as directors, trustees, and overseers. During that period, we have placed over 175 women on nonprofit boards. We also have conducted over 30 programs about nonprofit board service, with topics ranging from the basic questions a board candidate needs to ask, to the latest issues of governance affecting nonprofits. Through these initiatives, we have met hundreds of nonprofit executives, board and nominating chairs, and women who serve on their boards. We are continually amazed and energized by the missions and breadth of work conducted by nonprofits, their contributions to the economy of Massachusetts, the vital services and programs provided to our citizens, and the dedication their boards exhibit. But even we could not answer the question: how many women serve on nonprofit boards in Massachusetts? Until now. Why is this information important? Nonprofit organizations play a major role in the economies of many towns and cities in the state, generating $234 billion in revenues in 2010. In 2010, nonprofit jobs represented 16.7% of the total employment in Massachusetts 1 . We are known worldwide for our universities, hospitals, and cultural institutions, most of which are nonprofit organizations. Fifty-seven percent of women in Massachusetts are in the workforce. For The Boston Club, which has long tracked the number of women in leadership positions in publically owned companies, the question of gender diversity in the leadership of nonprofit organizations is part of our mission. We believe that the advancement of women to significant and visible leadership roles in all types of businesses will have lasting and meaningful impact on business performance and the economic health of our communities."
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PDF.js viewer - 0 views

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    "In 2002, approximately 12 million people were employed by nonprofits and another 100 million volunteered their time to help these organizations (O'Neill, 2002). If any sector could be exempt of the glass ceiling - where professional women would advance and be paid at the rate same as men - the nonprofit sector seems like the most viable candidate. An overw helming percentage of nonprofit employees are 3 women, so it logically follows that in this sector, the percentage of female CEOs would be larger than the percentage of male executives and the two groups would be similarly compensated (Hays, et al., 2009; Johnston, & Rudney, 1987; Gibelman, 2000a; Joslyn 2003; Shaiko, 1996; Pynes, 2000; McGinnis, 2009). Perhaps in this se tting, supportive female co-workers would be more likely to confront inequity and encourage women as they work toward promotions. But such scenarios are the exception rather than the norm. It turns out that the glass ceiling of nonprofits is similar in construc tion and resiliency to the gl ass ceilings of government and private industries. "
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Glass ceiling study: Women and people of color are penalized for valuing diversity. - 0 views

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    article by Amanda Hess, XXfactor, July 23, 2014 ""Minority and women leaders' engagement in diversity-valuing behavior may be viewed as selfishly advancing the social standing of their own low-status demographic groups."" So the trade-off is to get promoted yourself, but not help other women or people of color get promoted. In order to enter the executive suite, women have to backseat their desire to bring in more women or other diversity, and the stereotype of women not helping others advance is reinforced.
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Corporate Learning: Turn Employees Into Lifetime Students - 0 views

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    blog post by Megan Conley/Emily Wilson, SAP Business Innovation, 12/22/14. Could have been written by us. Excerpt: "How can your business make sure it doesn't disappear? The answer may surprise corporate learningyou: Create a business culture that fosters life-long learning. Encourage employees to be students throughout their career Although this advice seems like a no-brainer, only a small number of companies are actually making this transformation. Fewer than 10 percent of businesses worldwide have succeeded in creating a learning culture. Yet, 70 percent of executives believe learning and development is a key part of business strategy."
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The High Cost of Avoiding Conflict at Work - WSJ - 0 views

  • And with more businesses relying on teamwork, top managers' conflict-resolution skills are in greater demand
  • Southwest Airlines Co. leaders wanted to shake up what they viewed as a culture of "artificial harmony" among staffers.
  • It's not that firms want contentious leaders, but those who retreat from confrontation tend to postpone hard decisions and allow problems to fester, according to Ms. Glaser.
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  • Stay cool and do not take disagreements personally,
  • For managers who simply aren't open to outside input, coaches recommend listening with an open mind -- and empathy.
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    article by Joann S. Lublin, February 14, 2014, with examples of executives who overcame their fear of conflict in the workplace.
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What is the Number One Piece of Advice that HR Executives Give to Employees? - YouTube - 0 views

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    video by Jacob Morgan--#1 bit of advice, learn how to learn new things. People seeing things changing in workplace. College degree not as impt. because previous knowledge, academic credentials are no longer as relevant. Automation taking over jobs--learn new skills to keep up and get ahead. Sit and wait for things to threaten your job, or look ahead 5-10 years to get ahead now. online courses, YouTube, Lynda.com, don't wait.
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http://www.bridgespan.org/getattachment/6e859161-adb1-43dd-a3b8-2ddbb238cfa2/Plan-A-How... - 0 views

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    nonprofit leadership development by Bridgespan, Executive Summary
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The Nonprofit Leadership Development Deficit | Stanford Social Innovation Review - 0 views

  • too many nonprofit CEOs and their boards continue to miss the answer to succession planning sitting right under their noses—the homegrown leader.
  • leadership development deficit.
  • The sector’s C-suite leaders, frustrated at the lack of opportunities and mentoring, are not staying around long enough to move up. Even CEOs are exiting because their boards aren’t supporting them and helping them to grow.
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  • 2006 study
  • Bridgespan predicted that there would be a huge need for top-notch nonprofit leaders, driven by the growth of the nonprofit sector and the looming retirement of baby boomers from leadership posts.
  • the need for C-suite leaders5 grew dramatically.
  • the majority of our survey respondents (57 percent) attributed their retention challenges at least partially to low compensation, an issue that can feel daunting to many nonprofits. Lack of development and growth opportunities ranked next, cited by half of respondents as a reason that leaders leave their organizations.
  • those jobs keep coming open.
  • Surprisingly, little is due to the wave of retirement we have all been expecting: only 6 percent of leaders actually retired in the past two years.6
  • major reason is turnover:
  • losing a star performer in a senior development role costs nine times her annual salary to replace.
  • supply grew with it. Organizations largely found leaders to fill the demand.
  • corporate CEOs dedicate 30 to 50 percent of their time and focus on cultivating talent within their organizations.1
  • lack of learning and growth
  • lack of mentorship and support
  • he number one reason CEOs say they would leave their current role, other than to retire, was difficulty with the board of directors.
  • respondents said that their organizations lacked the talent management processes required to develop staff, and that they had not made staff development a high priority
  • combination of learning through doing, learning through hearing or being coached, and learning through formal training.
  • skill development can compensate for lack of upward trajectory. Stretch opportunities abound in smaller organizations where a large number of responsibilities are divided among a small number of people.
  • found that staff members who feel their organizations are supporting their growth stay longer than those who don’t, because they trust that their organizations will continue to invest in them over time.1
  • “When you invest in developing talent, people are better at their jobs, people stay with their employers longer, and others will consider working for these organizations in the first place because they see growth potential.”
  • define the organization’s future leadership requirements, identify promising internal candidates, and provide the right doses of stretch assignments, mentoring, formal training, and performance assessment to grow their capabilities.
  • Addressing root causes may steer funders away from supporting traditional approaches, such as fellowships, training, and conferences, and toward helping grantees to build their internal leadership development capabilities, growing talent now and into the future across their portfolio of grantees.
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    Really wonderful article on nonprofit leadership development and how the lack of it leads to much external executive hiring and high turnover in these roles
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How do we train workers for jobs that don't exist? Executives with nearly 1 million emp... - 0 views

  • “If you're not continuously adapting and changing and embracing… if you don't have a culture of agility within your company to adapt to these changes, you're not going to be successful,” he said.
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    "While the leaders on stage understand that they play a critical role in preparing their workers for the future, ultimately they all agreed that they can only do so much. There is an individual responsibility to recognize that the world is changing and continually improve on your own skills, McNamara said."
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