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And I think that’s probably a result of how it was initially rolled out. In some places it’s led to a lack of understanding around how everyone can make an ESN work for them – using it to meet their specific challenges and in a way that best suits each individual. It’s definitely not a question of trawling through a live feed to find something that may or may not be relevant to them, an ESN, used properly, is so much more than that. And it’s up to us in our team to really bring that story to life for each employee. A mammoth task with over 100,000 of us! 

One word: COLLABORATION. With our size, geographic scale and employee numbers an ESN, with all the opportunities for collaboration that it affords, is a game-changer.   

And as Robert Stephens, founder of the Geek Squad says “Marketing is the price you pay for being unremarkable”. What is necessary is to define what will be the key focus of the company and what it should be renowned for e.g. how should the intended customer experience look and feel like. Unless you do that there won’t be enough of a common ground to smash the silo thinking and deliver a consistent and deliberate customer experience. Take for example the way Paul O’Neill made the turnaround in Alcoa (the biggest aluminium producer in the US, manufacturing everything from the metal for the Coca Cola cans to bolts that hold satellites) as presented in Charles Duhigg’s book “The Power of Habit”.

Online discussion forums and bulletin boards provide a means to share our ideas in a format that is not constrained by time, that saves all our thoughts, and that allows students to return to their contributions and even change them once they’ve read others’ posts.

I cannot imagine returning to a non-collaborative environment. I find that everyone learns so much more this way.

The technologies of online learning serve many purposes for me. My main loves are the organization of the material, the easy access to web-based tools, and the ability to building bridges for collaborative learning.

Dr. Rohini Anand, Chief Diversity Officer, Sodexo Ron Glover, Chief Diversity Officer, IBM Kathy Hannan, National Managing Partner, Diversity & Corporate Responsibility, KPMG LLP

Make it Real or Lose Your Authenticity

Executives are Still Short-Sided

professional networking, strategic and serendipitous. The strategic approach encourages you to analyze your network, find alignment for making connections, and have purpose-driven meetings. The serendipitous approach is a more casual encounter, walking or coffee meetings, or doing favors for contacts that don’t seem to have the capacity to help you now.

The option to telecommute is one way to attract and retain that talent. The majority of millennials and gen X-ers prefer to work for organizations that offer telecommuting, and 42 and 44 percent, respectively, will accept a lower salary in exchange for this benefit. However, they both still value face-to-face interaction as much as older generations and prefer to work outside the office only one to two days a week.

As a younger generation who grew up using technology, millennials expect companies and organizations to be cutting-edge adopters, using the most up-to-date hardware and software to add flexibility and ease to their workflow, according to a new study from CompTIA.

The #WalkMyWorld project becomes an affinity space wherein participants share both knowledge and life experiences as a way to form interpersonal relationships and create a fuller understanding of the literature discussed.

alary history must die too. And while we’re at it, can we put an end to the equally archaic and bizarre corollary practice of asking people for their salary history during negotiation? How is what someone made in a previous job relevant to the current position? Do we care what snacks they ate in their last job too? Salary history is a great way to ensure that people who are underpaid—again, a lot of women and minorities—remain underpaid. I have a friend who passed by several jobs that would have paid her three times what she is making; because she loves and is loyal to a small organization, she decided to remain there as ED, earning $45,000. When she finally left on good terms, a bigger org asked for her salary history and then offered $49,500 to be its ED, because that’s a “generous 10% increase” from what she was making, even though the industry average for an ED of an organization of that size is about $60,000. That’s effed up. 

2. They don’t do without first learning.Learning is what we do best. The greatest thing about learning is the benefit that we receive in all aspects of our lives. Successful people strive to continue learning new things and expanding on things that they already know.If we stop learning, then the only thing we can do is settle with what we already know; if we settle for that, then there is no way to expand our minds. Expansion is essential on the path to success. Since our minds require learning for expansion, we must never stop seeking new knowledge.Imagine what would have happened if Bill Gates stopped learning and growing. The internet would be much more primitive than it is today. But because he followed his dreams and continued growing, he founded one of the biggest companies in the world and it is still flourishing and growing today.

Be mindful in your intention setting. What do you want? You may have already found your tribe.Know thyself. Be self-aware and connected with what is going on within you.No judgement. We are not perfect. Build up those around you instead of breaking them down.Surround yourself with like-minded people.Get over yourself. Only you and your fears prevent you from achieving your goals.Be brave. Put it out there -- start a group. You never know where this might lead and what connections you might make.Be picky.Stay true. Do it your way, work with integrity and kindness.

most managers are cooperative, friendly, and willing to share information — but what they lack is the ability and flexibility to align their goals and resources with others in real time. Sometimes this starts at the top of the organization when senior leaders don’t fully synchronize their strategies and performance measures with each other.

First, consider the goal you’re trying to achieve. Map out the end-to-end work that you think will be needed to get the outcome you want.

Second, convene a working session with all of the required collaborators from different areas of the company to review, revise, and make commitments to this collaboration contract.

"The concept is simple enough - a lecturer stands in front of an often large group of students and delivers a monologue on his or her specialist topic. "Students take notes and then at some later point there is an examination, during which the students will try to recreate the lecturer's approach to the subject. If all of that works, the student gets a degree."

Lectures are not simple stand-alone options

They must be combined with small group classes such as seminars, tutorials, lab-based activities as these are often the best way for students to learn. Small group activities are much more resource-intensive than lectures, so universities need to increase their commitment and current levels of investment in staffing and teaching-related infrastructure to deliver more of these."

By the way, last week, I launched two peer support groups on Facebook. Nonprofit Happy Hour already has over 1,300 members, and the group specifically for EDs/CEOs, ED Happy Hour, has over 200 members. These are great forums for when you have a problem and want to get advice from colleagues. Check them out.

There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.

the role of online community manager, a fast-growing field today, barely existed five years ago.

The web enables connections, or constant flow, as well as instant access to information, or infinite stock. Stock on the Internet is everywhere and the challenge is to make sense of it through flows of conversation

We become indispensable and invaluable to our organization because what we provide goes so far beyond bullet points or a job description or a job title,” Rao said. “When nobody does what you do in the way you do it … the competition and all the standard metrics by which you’re typically measured no longer matter, because the factors that distinguish your work are so personal that nothing or nobody can replicate it. You’re not the best at what you do, you’re the only.”

flexibility means people will need better and perhaps unconvenational ways to communicate to help them establish goals and feel engaged at work.

What’s your value proposition to a member or customer, particularly a younger one, who may be engaged in your association’s industry during only half the workday, or a fifth of it?

In 2016, 31 percent of remote workers were doing so 80 percent of the time.

Today’s ability to oh-so-easily see and hear each other online is a double-edged sword: it can make electronic communication more personable, but it can also inject offline prejudices evoked by how someone looks or sounds.

Now, a lot of online communication is done synchronously, or nearly so: volunteers are online together, at the same time, talking together, and staff supporting those volunteers is often seeing their volunteering activities in real time.

People do not communicate primarily via e-mail anymore; they now talk together via online social networks and in the comments section of blogs, photo-sharing sites, and video-sharing sites. Some people send far more SMS messages than email messages.