Hostgator Review

Gator458 has been up and down for the past two days. I have submitted a trouble ticket and received one responce late last night. I replied this morning and still over 6 hours later I have not received any other answers.

I was reading Dave and his concerns with Support. My most recent issue was more with them not verifying that they actually fixed the problem. I had an issues with error_log file being all over the place.

I just purchased a dedicated server, and also have a resellers account. Total I'm paying out to hostgator is almost $250 a month. But for those considering upgrading to a dedicated server, think hard first.

I am a rather new customer and still getting settled in at Hostgator.

I am positively amazed - I have a web hosting a/c with another "big name" hosting company and installed a CMS on it - all good. Loading posts was taking AGES - more then 40 secs to go to a page.

I've been with HG for 2 years and couldn't be more satisfied with their service and product! I moved from a shared account to a dedicated server and they worked with me to make the transistion as smooth as possible.

I ordered a dedicated server (Elite) on February 16, 2008, and it was set up within an hour or two. The next day, I used WHM / cPanel to import my accounts over from another dedicated server at another host (which, fortunately, also used WHM / cPanel).

I haven't noticed a single point of downtime in the last few months since I started. And I don't know how to check HG speed performance against other hosts but things don't seem to be a problem there either.

I would like to let everyone know of Host Gator's Fantastic Live Support and expertise in solving hosting problems, which in most cases are our fault.

I've been with the Gator for a few years now and here's my evaluation of the service:

Ok, I've been with several hosting companies since I wandered into this mysterious world a shade under a decade ago and hostgator has been my front running favorite for a while now. So when my sister came to me and asked for help setting up a vlog my choice for a host was obvious.

New client here, had another site on godadddy and decided to try you out even though godaddy was offering lower prices (but lower storage/etc) since i read amazing reviews of your service.

I have been through many many different hosting companies. Host Gator has proved to be the best I have dealt with. The support is absolutely phenomenal. I had a question in the middle of the night, there was a representative on to help resolve my minor question.

My forum has been down for at least 10 hours. I submitted a ticket at least 10 hours ago and still have received no response. I see that others are having what seems to be the same issue. Why no response? Why hasn't this been addressed? Not a happy customer right now!

First of all I have a managed dedicated server. At some point early yesterday, my mysql went down. I couldn't do anything myself to get it running again. I posted a ticket at 1:30pm. It was replied to at about 6pm - saying it had been resolved. I checked, it was NOT resolved. I let them know this, and they replied within an hour saying it had been resolved.

Im thinking of moving from hostgator now because support is really really slow now. When i signed up with HG i used to get replies within 30min-1hour i dont mind 2-3 hours but when something is urgent and it's an emergency I can't wait 5 hours for a reply…

I didn't give a review after experiencing hosting so here it is , quick and fast.

First off i want to say that hostgator kicks butt and provides a great webhosting.

… and only after threatening to go and make the situation public! Their support claims that there are "on going" problems with the server we're hosted on and that they are working to fix it.

Two tickets are not doing well. We have 8 employees getting errors with their email. Could one of you look into this?