New client here, had another site on godadddy and decided to try you out even though godaddy was offering lower prices (but lower storage/etc) since i read amazing reviews of your service.
Gator458 has been up and down for the past two days. I have submitted a trouble ticket and received one responce late last night. I replied this morning and still over 6 hours later I have not received any other answers.
I've been with HG for 2 years and couldn't be more satisfied with their service and product! I moved from a shared account to a dedicated server and they worked with me to make the transistion as smooth as possible.
I ordered a dedicated server (Elite) on February 16, 2008, and it was set up within an hour or two. The next day, I used WHM / cPanel to import my accounts over from another dedicated server at another host (which, fortunately, also used WHM / cPanel).
I haven't noticed a single point of downtime in the last few months since I started. And I don't know how to check HG speed performance against other hosts but things don't seem to be a problem there either.
My forum has been down for at least 10 hours. I submitted a ticket at least 10 hours ago and still have received no response. I see that others are having what seems to be the same issue. Why no response? Why hasn't this been addressed? Not a happy customer right now!
unlimited ways to custiomise the functionality of each website (backend sql, mail, web) via cPanel and .htaccess without the need for a support ticket (so far) to change something or enable something..
Well I have a dedicated server, I have been a customer for about 5 years, every 7 or 8 months or so you will experience a heart stopping, business issue that will really have you frustrated.
This a great site people are nice at hostgator even on the phone i had downgrade my plan from reseller that i just got yesterday to webhost because i choose the wrong plan
Well, I've got myself up and running with HostGator and I now find everything very user-friendly and easy, even if I had to ask a few questions to the live support team on setup.