E-Business: The New Management Challenge - A Peer-Reviewed Academic Articles | GBR - 2 views
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The Internet is turning business upside down and inside out.
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This article will examine the roots of this e-business movement and the key challenges it creates for managers who must move rapidly to adapt to the new competitive forces of the network era.
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Fed-Ex was an early mover in implementing this concept when it initiated the service that allowed customers to track their packages on the Web.
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“anytime, anywhere;”
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The Web now provides a new channel of distribution that allows producers who formerly had to go through retailers to reach the end user directly.
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new online stores have, in turn, increased demand and the number of users, putting pressure on traditional retailers to create an e-commerce presence as well.
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Developing a corporate climate for adapting to the network era.Understanding customer expectations.Analyzing the firm’s ability to manage information technology.Recognizing the time frame in which these changes must be made
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benefits include the option of developing a number of applications concurrently instead of being limited to in-house resources
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the Net is giving rise to numerous “infomediaries” – some of whom play the role of “information broker” or “market maker” and others who perform information-handling tasks.
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eWallet acts as an information-handler by providing online purchasers a way to automatically provide their information to any vendor.
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almost all E-business success stories are characterized by new ventures whose founders recognized the vulnerability of going concerns that were not adapting to these opportunities.
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E-commerce continues to expand consumer choice by providing the tools for them to switch suppliers instantaneously, including the ability to quickly and easily make price comparisons.
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application solution providers (ASPs) who offer an opportunity for firms to outsource their IT management.
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experience with Internet initiatives has been the urgency to develop and implement competitive Web strategies.
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Similarly, Barnes and Noble took a “wait and see attitude” toward Amazon and now finds itself having great difficulty in increasing its market share of Web sales.
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small new companies do not have a formal infrastructure through which strategic ideas get squandered.
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The management task is to leverage these opportunities quickly to sustain or enhance competitive advantage.
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This article talks about the importance of having an online presence. It is imperative that businesses leverage their business opportunities online before they are gone. It talks about key issues managers deal with during this network era. Such as "understanding customer expectations", "analyzing a firm's ability to manage information technology" and moving quickly enough to implement the changes necessary to actually benefit the company. In 2020, if businesses do not have an online presence they might as well not exist. Especially when customers have a "right now" mentality. This article helped me understand the issues that are arising with companies not being involved in e-business.